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Watauga Orthopaedics, PLC. - Johnson City, TN
2410 Susannah St, Johnson City, TN 37601, United States
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Ra
Review №1

They are great people!! Kind and listen to what u have to say and try their best to try to fix things. I wouldnt go anywhere else . They have been so kind and thoughtful to my needs, This place and the doctors are one in a million to me. They have taken real good care of me. On a scale of 1 to 10 I give them a 10 plus Great Great people .

Ca
Review №2

My appointment with Jalen was very good--he was friendly, knowledgeable, and helpful. And most of all, he wore a mask, which is respectful, and more than I can say for anyone else in the place. I wont go to a medical facility in the middle of a Covid 19 surge like NE TN is experiencing where only one PT wears a mask, and none of the patients do.

Pa
Review №3

I AM BLESSED TO LIVE CLOSE TO THIS BUSINESS.EVERYTHING IS CLEAN AND COMFORTABLE.THE STAFF IS FRIENDLY, EFFICIENT, ON TIME, AND VERY CARING. I WILL DEFINITELY BE RECOMMENDING WATAUGA ORTHOPEDICS TO FAMILY AND FRIENDS.

S
Review №4

I have two daughters who are nurses. When I had a bad fall, they made certain that I went straight to Watauga Orthopedics when it happened. The professionals there have worked together (surgeon Dr.Hurst, nurse practitioner Melissa McCutchan and physical therapists) getting me back in good shape for 11 1/2 months now. My experience with Watauga Orth. has been wonderful. I can say the same for three of my grandsons and my sister who all have used Watauga.I wouldnt even consider going elsewhere should I ever have a need for further orthopedic care.

Ga
Review №5

Every caregiver was attentive and courteous. My plan of care was thoroughly explained and questions answered. I feel confident being under their care. Thank you.

Le
Review №6

Great first experience with this groups physical therapy. Will was great to work with. Thank you

Ja
Review №7

Watauga Orthopedics continues to live up to its decades of enjoying 5 Star ratings! I had the privilege of having Doug as my P.A. today. He was, not only thorough in his questioning regarding my pain, but eager to pinpoint specific areas of pain. He was personable, patient, professional, and thorough in explaining future treatment needed. He is definitely an asset to Watauga Orthopedic and a blessing to patients.

C
Review №8

My daughters foot was hurting after a cross country race. The Physical Therapist at her school suggested an xray. We went to Watauga Orthopaedics and had the best experience! The entire staff was friendly (not that fake stuff) and helpful. It was fast and informative. We asked questions and Mr. Evans was able to answer them for us. Although she hadnt broken or torn anything, she is out the rest of the season with a boot. I truly appreciate the staff here and thank them for making this a pleasant visit, considering the circumstances. I highly recommend visiting here for any orthopedic needs.

Sc
Review №9

He is always patient, caring, explains what the issue and options are and he has wonderful bed side manners! He doesn’t just care about you he also cares about your family’s life/activities that could be affected by why you are visiting! Between him and Dr. Stewart they are a great team!!! He does his research and your a patient not a number!!!

Da
Review №10

Excellent experience with Physicians Assistant Alvin Murphy during a hip replacement prep session. Mr. Murphy was very capable, conscientious, caring and kind. He checked me over before the surgery and told me what to expect afterward. I feel informed and confident going into the surgery. Really a very pleasant visit.

Ra
Review №11

If you’re wanting a physical therapist who really seems to care, lets your body’s ability set the guideline while, at same time, helping push your ability to get back to yourself as soon as possible, you want Amanda Meade! I’ve only been a few times but her ability to go at the pace that’s right for my body while also thinking outside the box to work with my amputated leg and create progress is awesome! I’ve had an amputation since I was 10 months old but I had to have an acl reconstruction on that leg. She had never worked with a patient that had had an amputation like mine but that didn’t deter her, she jumped right in and we are working together to get me back to my normal, safely and as quickly as possible. She truly is wonderful!Watauga Orthopedics is an amazing facility all around! I originally saw Dr. Fowler who was absolutely amazing and introduced me to the orthopedic surgeon, Dr. Aiken. He is also absolutely amazing. They’re both very highly professional and very caring. They make you feel comfortable and confident that they will do their best to care for you. They very much so follow through with that confidence they instill in you, as well! The entire office, front and back is amazing! You won’t regret choosing them to care for your orthopedic needs! Thank you, all! ❤️

Pe
Review №12

Everyone I have met were extremely nice and friendly. They took away a lot my fears. Very pleasant experience.

Ru
Review №13

In and out in under an hour as a walk-in. Fantastic experience.PA Sam Cook was a delight to deal with as were all others encountered, from reception to check out. First rate place

Jo
Review №14

Fast and courteous. Very professional. I couldnt have asked for better service today! Everything was explained where I understood my sons prognosis and what to expect going forward!

Do
Review №15

Dr. Steward did my surgery, was amazing. I also saw Alvin Murphy before and after the surgery in the office. Both men are wonderful medical professionals. Alvin explained the surgery in detail to me. Very polite, caring and professional. I feel blessed to have such knowledgeable men doing my knee replacement and medical care. They both deserve higher than a five star.

Ja
Review №16

I have had a very positive experience with this clinic. I broke my kneecap on July 30. I was able to be seen in the clinic right away. I have had good feedback from the entire staff during my treatment, surgery, and follow-up appointments and aftercare. My questions, calls, and concerns have been addressed quickly and satisfactorily.I would highly recommend them for your orthopedic needs!

Sa
Review №17

The whole physical Therapy department is great from the entry to the departure. Will was my physical therapist, he’s exactly what I was hoping for. He’s patient, compassionate and knows his job. If I can afford it, I hope to continue with Will, because I know he would be able to improve my overall health. I wish I could give him more than 5 stars, he deserves it as well as the rest of the staff.

Da
Review №18

Extremely helpful... great attitude... will modify therapy based on individual needs

Ne
Review №19

Enjoy working with Will on my rehabilitation from my injury. Our goal is to get my strength built back up and get me back to work. He lets me work at my own pace and doesn’t push me past my limits. Love working with Watauga Ortho Physical Therapy. And they truly seem to care about your recovery.

Jo
Review №20

First of all let me say I dont give five stars very easily. Once in a blue moon you can look at my other reviews to see. Doug was awesome he thoroughly explained everything and was very patient and listened to everything I had to say. Also the nurse Tristan was super cool. I had a great experience even though I had to wait over an hour to get in. I say well worth the wait I definitely come back

Je
Review №21

Amanda is an awesome PT!!! My first visit was yesterday, Sept 22, 2021. I had terrible knee pain from a bicycle crash. She thoroughly checked my knee to see exactly where the pain(s) were. She had me do a few exercises to strengthen/stretch the muscles attaching to the knee. They were hard but effective. Amandas last day is next Thursday, 9/30/2021. She is intelligent, a great coach and seems an integral part of Wautagas PT department. She is leaving to spend time from 4pm on with her children. Please consider working with her schedule to keep her on staff. SHES AN ABSOLUTE KEEPER!!!!!!

Ca
Review №22

I came into the walk in clinic and was seen fairly quickly. The entire office works very hard and efficiently to get patients seen. I watched the sweet receptionist for a little while and she is fantastic. She was compassionate and kind to everyone and went above and beyond to help people get checked in. The NP I saw was great, she explained things well and gave me options for treatment which I appreciated.

Ka
Review №23

The staff are so welcoming and compassionate. I had X-rays almost immediately and Dr Brock was very thorough in examining my knee and gave me lots of information. I had a shot in my knee, and was on my way. I love this place!

Al
Review №24

The team at Watauga has always been professional and caring. Emilee as well, very caring and listen to my questions and concerns and offer options. Highly recommend her and the Watauga Orthopedic Team.Thanks for the great service today.

Da
Review №25

Great place. been here a few times for ankle and now broken hand. my grammar may look bad on this review but i have one hand right now so no caps for you. anyway... drs here are awesome and staff is always friendly. fast service; they get you in and out efficiently while making you feel cared about and cared for.

Ja
Review №26

Excellent service!! Appt was on time and virtually no waiting, Baker was thorough in his explanations and answered all questions. .Highly recommend. All staff was friendly and cordial and especially professional

Ka
Review №27

Thank you Doug Carroll, PA at Watauga Orthopaedics! Doug was thorough, professional, kind and patient! He explained the diagnosis, the treatment, and the results of the testing. And, he had a sense of humor! Doug turned what could have been a trying time into positive goal setting for therapy with a solid pathway back to normal activities. Everyone at Watauga was wonderful. Thank you again!

co
Review №28

Today I saw Alvin Murphy, PA-C regarding shoulder and upper arm pain. Alvin was both professional and understanding explaining everything. Xrays were made showing problems in neck and shoulder. Alvin gave me a steroid injection for shoulder and advised me to make appointment with one of the back doctors. As a retired RN I was completely satisfied with everything and everyone whom I had contact.

Ch
Review №29

Doug was very informative and knowledgeable. I highly recommend him.He was pleasant and courteous.

De
Review №30

Shawn was very helpful in explaining the procedure he was about to do. The shot experience was very good. Couldn’t ask for a better experience.

Ma
Review №31

Mr. Baker was very helpful. He is a very polite, understanding and professional person. Explained in great detail what they did in surgery and the post-0p requirements for me for the continuation of my recovery. I would recommend him to anyone.

Jo
Review №32

I went to the walk in clinic and was seen within 30 minutes. The physicians assistant who saw me was very professional and told me exactly what I was expecting to hear. This doctors office is the best run office I have ever been to.

Do
Review №33

Polite, personable and knows physical therapy. I enjoyed my time with him and will definitely return. Highly recommended!

Tr
Review №34

Justin the PA was so very friendly and professional. He took a moment upon arriving to introduce himself, and asked how I was doing today. Very thorough and informative. Would see him again.

Sh
Review №35

5 star! You all are great! Alvin and Heather and Dr. stewart!

Na
Review №36

My visit was a very pleasant experience from reception through treatment by Sam Cook. My needs were met and my condition was explained thoroughly with consideration to other existing medical conditions. All was completed in a very timely manner even though I was seen as a walk in patient.

De
Review №37

We’ve been going here for years and have been cared for professionally and with kind care! Doctors, PA’s, nurses and receptionist are all great!

Ke
Review №38

He is a motivator and great person. He balances humor and compassion and therapy. I would highly recommend him!

Ph
Review №39

I love Watauga Orthopaedics. My last experience with Dr Stewart & PA Alvin Murphy has been great. They are both so kind & caring.

Ju
Review №40

I was very impressed with the service I received at the walk-in clinic. They were very efficient and personable!

Da
Review №41

Melissa was excellent. She was incredibly helpful and provided great care and clear instructions for healing moving forward.Amanda is an excellent physical therapist. She is guiding my recovery and helping me get stronger each visit.

Vi
Review №42

I was seen quickly and all questions answered. A plan was discussed and agreed upon. McCutchen was knowledgable and courteous. Thanks!

Ta
Review №43

Everett baker was excellent. Everyone there was really nice. My process was easy went in for carpal tunnel and he’s fixing me right up! Highly recommend this place

Ja
Review №44

The PA was very personable, knowledgeable and friendly. He covered all of the issues and answered all questions completely and in a manner that promoted confidence and trust. I would certainly recommend him to everyone.

ni
Review №45

NP Everett Baker is outstanding. Very friendly and attentive. Listen well to everything I said and explained things very clearly. Would highly recommend!

Jo
Review №46

Everyone was friendly and courteous. The PA was awesome. He figured out my problem and started working on it and got me an appointment with the appropriate doctor. I’m so glad I made the switch to Watauga Ortho

An
Review №47

We were just a walk in and they got us in and out super fast. Everyone was so nice.

El
Review №48

Everyone at this office is very friendly, helpful, and knowledgeable with any orthopedic needs! Our family has used them for years without any negative experiences. I highly recommend them!

Pa
Review №49

Dr. Brock was awesome. So is his assistant and all staff was very helpful. They moved me in and out in a quick manner. Definitely recommend this place for anybody needing this particular field.

Ka
Review №50

Everett knows the technical stuff but doesnt translate well. We like Michael Wells better.

La
Review №51

Melissa was very professional and seemed to be proficient at her job. Her answers were confident, leaving me to believe she was very knowledgeable. She answered all our questions to our satisfaction and made sure we were satisfied with the information we were given before leaving the room. We were treated like human beings instead of like a number. We would recommend her to our friends and family without hesitation.

Jo
Review №52

Fast appointment for walk-in clinic without appointment. Seen promptly and all concerns were met.

Ma
Review №53

He was welcoming. he immediately diagnosed the problem and gave a thorough explanation

Pr
Review №54

I showed up right at Noon on a Friday. I was afraid I had broken my arm.I was in an out of the clinic in under an hour. That included two x-rays, and confirmation from Dr. Cook that I just severely bruised my arm, it was going to turn lovely shades of black, blue, purple and green. Apply ice and if not better in a few weeks to come back.This was my first time here. EVERYONE was extremely friendly and professional from start to finish.

JC
Review №55

Prompt service by professional providers! Hats off to Doug Carroll for knowledgeable approach to addressing my knee pain. Great facility and great folks!

Ka
Review №56

I’ve been very satisfied with the care I’ve received here. Brock is thorough and explains everything clearly. Happy with the way my surgery went and the follow up care.

Ro
Review №57

Followup on surgery. Saw three staff members who all provided excellent information on my situation. Felt very comfortable about the whole situation, as they answered all my questions. Great experience.

Jo
Review №58

Always treated with respect. Doctor Jenkins has operated on me a number of times, each with positive outcomes. His staff is outstanding.

Gl
Review №59

Alvin Murphy is an outstanding provider! He listens, gives professional thoughts and is candid in his answers when asked questions!

ke
Review №60

Happy I could be seen by a Doctor & get medicine to help my healing process.

Jo
Review №61

This review is for Jalen Bridwell who was my Physical Therapist (PT) from August 24th – October 14th when I was recovering full use of my right foot after a calcaneus heel fracture on June 22nd. Jalen is an amazing physical therapist! He’s very informative, listens carefully to his patients’ concerns, and is very knowledgeable about what he does as well as being an excellent communicator with a caring disposition, and a good sense of humor. I felt fortunate to be under his care during the time I was recovering, and I give him high praise for how much he helped me in my recovery. On August 24th, I arrived in a wheelchair wearing a fracture boot, and by October 14th, I was walking a mile a day wearing my walking shoes, and without the use of a cane too. The care I received at Watauga Orthopaedics was the best: from the walk-in clinic, to Dr. Hurst’s office appointments, and finally to my time in PT. The offices and PT facilities were clean and have a positive atmosphere, and everyone who works there is helpful, friendly, and knowledgeable. Without any hesitation or reservation, I highly recommend Jalen Bridwell as a physical therapist, and all services offered at Watauga Orthopedics.

ri
Review №62

I had the pleasure of seeing Emilee Dishner today at Watauga Orthopaedics. I was very impressed with the thoroughness of my exam. I would recommend them to anyone. The staff was friendly and very pleasant. I am well pleased. Thank you W. O. for my visit. It was very nice to see a familiar face. It was great seeing you Rita #1.

Ad
Review №63

The staff here made this unexpected and inconvenient situation very pleasant! We could not have walked into a better clinic! Thank you all for taking care of my son!!! He was tackled at a rec center and hurt his arm. Went to the ER and he had a buckle fracture to the forearm. His summer just started so he was upset. This walk in clinic got us in the very next day! The nurses and staff were super sweet! The lady who put on my sons cast even made it so he could still play Fortnite....lol!! Dr Fowler was so amazing. We came back in 2 weeks to see him and needed a splint. We were going on vacation and wanting to swim, so they gave us a splint we could get wet!!! 😁 Thanks guys

Cy
Review №64

NP E Baker was wonderful, he seemed to genuinely care. They were also quick from start to end with my time there. Just all around a fantastic experience.

Sh
Review №65

I went in not being able to walk due to severe pain in knees from psoriatic arthritis. He not only took care of me that day and had me walking again. He also went above and beyond and scheduled some additional procedures to help me in the future . I have been here a few times the past couple of months and they have been excellent every time.

Ri
Review №66

I was taken in in a very timely manner is tomley manor my therapy started immediately Is my therapy was explained to me what the goal was and how long I would need to be involved in similar is involved in some strengthening and other therapy is therapy I found Rochelle To be very informative and helpful knowledgeable oh..

An
Review №67

I really liked this Dr. But the shot in my back didnt help my back pain.

Pe
Review №68

A well informed and pleasant young man. Learned a lot in a short period. After my surgery, I hope to have him as my PT until Im healed properly. Would highly recommend Jalen

Le
Review №69

Mike Evans was very caring and informative. I would highly recommend him and this practice.

Je
Review №70

The wait time was horrible. Checked in 6:45, left at 8:45. The NP was very nice and caring, as well as apologetic for the wait. Even though they dont know what is wrong with my foot, I would go back. I will have to make sure I pack my lunch.

Be
Review №71

I HAVE HAD VERY GOOD EXPERIENCE WITH THIS PLACE.Every one is very caring and you donthave a long wait time to be seen.

Su
Review №72

We saw Alvin Murphy today. He is such a kind ,gentle, knowledgeable man. He always takes the time to explain everything to you. Watauga Orthopaedics is very Blessed to have him . Sincerely, Wayne and Suzanne Morrison

Gi
Review №73

Definitely had a good experience with everyone I came in contact with. Highly recommend

cj
Review №74

Amanda is very knowledgeable and experienced. She is professional and friendly. I feel as though Im getting some of the best therapy care I could get.

We
Review №75

My PA Mike was amazing the steriod shot in my elbow did not hurt! You were wonderfully kind! Thank you!

Je
Review №76

Best orthopedics doctors. I have had both shoulders replaced my neck fused and 2 knee surgerys. Thank you Doctor Jenkins and Justin

Le
Review №77

Appointments are timely and Drs including staff are informative and social.

Ro
Review №78

I had a very pleasant experience with Watauga Orthopedics. I had an ACL repair, Dr. Wells was my surgeon, he done an amazing job on the repair. The staff at Watauga Orthopedics Physical Therapy were very professional and helpful.A huge thank you to Justin Sylvester for his knowledge and professionalism. Will Rochelle and Justin Sylvester were my physical therapist, great group of professionals.Thanks for assisting me back to health, love the ice.....

Ju
Review №79

I received the urgent care I needed and scheduled a follow up quickly. With it being a holiday weekend I was very thankful the walk in clinic was available. Thank you.

Th
Review №80

We went in for a sore elbow. We were seen quickly and everyone was very professional to us. We will be back (hopefully no more injuries though!)

Pa
Review №81

Alvin is the best! He is down to earth and answers all your questions. I always feel like I have all the information needed when I leave after talking to him. I would highly recommend him.

Ja
Review №82

As always, outstanding. I saw MelissaAnd she was an excellent active listener, reflective, thoughtful, kind, professional, and attentive. But what impressed me the most was her willingness to reach out to DrDetroye to make him aware of the situation. She didnt hesitate to seek his consultation as I am scheduled for surgery in a few days. I came into the office very nervous about what was going on with my leg and not being able to see my regular doctor but I left feeling very confident and reassured that she did her very professional best in patient care and it was outstanding. Thank you!

Jo
Review №83

Brock Asbury was so great! He completely set me at ease regarding my upcoming knee replacement surgery, especially the fact that I will come home the same day. He and Scott both were so thorough with their information. They were very personable and friendly. I like that! I have been quite impressed with Watauga and the complete Pre-op procedures to fully assure my successful surgery. Thank you, for all involved in my healthcare. From the ladies at the front desk to the check out lady. This experience so far has been very pleasant.

Al
Review №84

Saw Everett Baker NP here for my foot pain. The check in experience is streamlined and I was seen after only a few minutes of waiting. Everett was very helpful and suggested several solutions for my pain. He also administered the least painful steroid shot in my foot that I have received so far. I would be happy to see him again if I need to.

Iv
Review №85

Alvin is very professional, caring, and thorough. I felt like I was in good hands during both of my knee replacements!

SI
Review №86

Dr Stewart and Dr Murphy is the absolute BEST! We have had to have them on 2 different occasions and they are so good at what they do! We would rate them 10/10 every time! Absolutely God sent!

Gi
Review №87

Will was very kind, patient, informative and knowledgeable about my issues and needs.

Am
Review №88

We were extremely pleased with the friendly and attentive care we received during our recent visit to Watauga Orthopaedics. Brandon D. Jones, PA-C and the entire team we encountered throughout were very accommodating to my son’s needs. My son may have been crying before our visit, but they definitely sent him away happier and in better shape than when he came in. Everyone wore a smile the day we were there and did a great job helping my son feel comfortable during his visit. Thanks for the great job well done!

Ch
Review №89

I absolutely love brock! He is so patient and does a great job

Su
Review №90

I was very happy with the professionalism of all the people working with me. I was a walkin patient so it did take some time to get in to see someone, but once theprocess started it was smooth and as quick as possible. They explained everything they were doing and my home care I needed to do myself. Thanks for your time . SJ

Ta
Review №91

Friendly, knowledgeable, and caring.. I would definitely recommend him to anyone.. all the staff at Watauga Orthopedic is great as well.

Ka
Review №92

David Lilly has done an excellent job for my knee recently. He has worked on several members of my family and we always seek out David when we are in need of physical therapy.

Do
Review №93

Mr.Murphy is wonderful. He explained my surgery with risks and benefits very well. He also performed a comprehensive pre-op physical. I was very impressed!!

Ca
Review №94

Super thankful for Mike Evans, the PA I saw at Watauga. Great care and very friendly checkin in, registration, and check out staff as well.

Ki
Review №95

I love the employees. PA Evans is very good at his job and gave me my injection in my knee with no pain. He is kind and relieved any anxiety. Highly recommend the walk in clinic.

Ke
Review №96

Everyone at Watauga Orthopaedics is AWESOME! I have seen several providers there for different health needs. I have been so pleased with my treatment and healing. Brock Asbury has taken care of me throughout my shoulder surgery journey and is FANTASTIC! I HIGHLY RECOMMEND THIS GROUP FOR YOUR ORTHOPAEDIC NEEDS

Mr
Review №97

Once again, they were great. Explained my upcoming surgery to a tee. Thank you Alvin Murphey.

Ba
Review №98

We were very pleased with Dr Baker he was awesome

sh
Review №99

The staff here is overwhelmingly kind! I even had a woman from admin use a wheelchair to wheel me into the lobby because walking was hard. The front desk clerk as well as the walk-in clerk was gracious as she collected the required $300 from me. The only thing that I found offensive my entire experience at Watauga is the physician that came into the room. No introductions...had to look at his name badge to establish who and what he was. Then there was the fact he acted as if touching me was offensive to his sensibilities. As well as act as if he didnt know what I wanted when I asked for a doctors note. Quite the opposite of every other person I had encountered and unfortunately his actions are what I remember when I think of Watauga. That and the sweet lady who wheeled me into the lobby. She rocks!

Ju
Review №100

I am from out of state and arrived needing walk in services for a knee injury. I was seen promptly and was finished in less than 45 minutes which included medical history, xrays, and a procedure. I was quite impressed by Mike Evans. The service was prompt and professional, and I am feeling better!

Information
7 Photos
100 Comments
4.8 Rating
  • Address:2410 Susannah St, Johnson City, TN 37601, United States
  • Site:https://www.wataugaortho.com/
  • Phone:+1 423-282-9011
Categories
  • Orthopedic clinic
  • Doctor
  • Orthopedic surgeon
  • Physical therapist
  • Physical therapy clinic
  • Walk-in clinic
Working hours
  • Monday:8am–8pm
  • Tuesday:10am–2pm
  • Wednesday:Closed
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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