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Publix Pharmacy at Dames Pointe
7117 Merrill Rd, Jacksonville, FL 32277, United States
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Ka
Review №1

Made an appointment for my daughter to get her Covid Vax. The appointment was for 12:45. I get that appointments run late, but an hr late?!?!? And the reason they were running so behind was because of walk ups (that is what the lady told me anyway). What is the point of making an appointment if you are just going to be taking walk ups and pushing appointment times back. So messed up. Not looking forward to waiting for her second shot. Hopefully you all get it together by then.

Ma
Review №2

Waited for a prescription refill update, not once but twice, two different important medication. I can add more but rather save time

Ca
Review №3

Theyre very friendly and very fast and they are very helpful

Ki
Review №4

Took 3 hours to process prescription from a Prompt Care office... ridiculous!!

Te
Review №5

Friendly Pharmacy staff. CleanWell stocked shelves. Stock personnel always happy to help me find something...❤

Le
Review №6

I used to like this pharmacy, but lately, theres a young black male clerk who is so unprofessional Ive started going to another pharmacy. Unlike the other clerks, he never wears a name tag and he makes inappropriate comments, particularly to women, which Ive witnessed myself while waiting in line. One day, he yelled out something to the pharmacist, misquoting the customer and embarrassing her. She told him off and as she was walking away, he mumbled something in which he called her an unbecoming name. She may not have heard it, but people in line heard what he said. It also takes him much longer to serve customers. I dropped off a prescription one day that Id had filled there numerous times and the other clerk handled three customers while he was attempting to deal with a single prescription drop-off. He has a bad attitude and shouldnt be in a position in which he has to deal with the public. I dont trust him.

ma
Review №7

I try to take my prescription there, and told me wait 1 hour, just for 12 pills but in need really fast because my pain, I decide go to wallgrens and they give me my prescription in 10 minutes.

Ju
Review №8

One of the nicest staffs in any Publix around. They get to know you personally and will even call you by name. That means a lot in this day and age of hustle and bustle. Als the main man and his crew is the tops Period.

Ma
Review №9

Only filled 1 out of 2 of my prescriptions from my ER visit. They told me they were going to call me back the ff day. Had to call them instead. I got another promised. 2 weeks passed and they finally called me that my Insurance wouldnt cover it. Was never offered to buy it at my expense from day1. That is very poor service!

Ro
Review №10

I have never had a bad experience @ Publix. Best customer service any where

Ah
Review №11

Best customer service. Very nice people and professional

Vi
Review №12

They should stick with overpriced groceries! The length of time to fill a needed prescription is ridiculous! I would not use them if you have a life dependent drug

Jo
Review №13

No drive through, but inside the pharmacy is very good on processing prescriptions.

Ja
Review №14

Now that remodeling is over quick and easy. Remember rush times

Information
3 Photos
14 Comments
3.5 Rating
  • Address:7117 Merrill Rd, Jacksonville, FL 32277, United States
  • Site:https://www.publix.com/pharmacy-wellness/pharmacy?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 904-744-8172
Categories
  • Pharmacy
Working hours
  • Monday:11am–6pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–7pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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