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VIO Med Spa
13820 Old St Augustine Rd Ste. 401, Jacksonville, FL 32258, United States
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Na
Review №1

It was very easy to set up an appointment with VIO Med; their team is very communicative and customer service oriented. I got lip fillers done with Lana and she did an amazing job. She walked me through everything and explained her technique and made sure to let it be known that she would accommodate me if I wanted anything focused on more/touched up on. I didn’t have to though because she did brilliant job and I was extremely satisfied with the results. Will definitely come back in the future!

Ti
Review №2

I had a great experience here when I got my forehead Botox done a few months back. Lana was so professional and knowledgeable and took the time to explain the difference of all the Botox products. I felt comfortable there knowing I was in great hands! Mona made it a seamless process to book my appointment as well. I’ll be back, thank you!

Ju
Review №3

I had the MOST AMAZING spa experience at V/O Med Spa!!! The staff is very polite, respectful, and accommodating! The environment is clean, beautiful, and very welcoming! I got the Geneo Revive Treatment for face, neck & chest. The esthetician I saw was Breanne. She is very sweet and very knowledgeable. She answered all my questions very professionally. She customized the services to my needs. The delivery of services was exceptional! I loved not only how my skin felt after the services, but also how I felt throughout the entire experience -- welcomed, relaxed, and pampered! I would go back to V/O anytime I am in town, and I highly recommend it to everyone who wants to look and feel their best!

Me
Review №4

I went to V/O Med Spa to pick up some skincare products. Thank you Hollie & Bre for helping me choose the right products for my skin and can’t wait to start on my new skincare routine! Will be back soon!

Me
Review №5

I legit love this place! I got my first hydra facial and the aesthetician was so nice and informative ❤️ They made me feel so comfortable I’m so excited to go back and get another facial Botox etc !! Really impressed with the amazing staff and services !

Ka
Review №6

I always feel at home when I come to VIO. It doesn’t matter if you are speaking to the owner or the receptionist, everyone listens to your questions and concerns and they are super accommodating. They are very knowledgeable about products and services! I highly recommend their monthly membership! I have had facials, botox and filler. I have been very pleased with all of my services. I will continue to be a customer and refer all my friends and family here!

Mo
Review №7

I was first introduced to V/O in south Florida, and I’m super happy that I found it in Jacksonville as well. Really love all the services they offer and staff is super welcoming. I am a Pro Makeup Artist & Social Media Influencer, so finding the right place to take care of my face aesthetics was super important to me in south Florida & Jacksonville. Would recommend to anyone!

Ha
Review №8

Jillian, the manager had amazing energy at the front. Kallie was amazing and did a signature facial on me which left my skin soft, smooth, and hydrated. Had a great experience and will be coming back to VIO soon! Thank you again for my amazing service.

Mo
Review №9

Best experience yet at a medical spa. I absolutely recommend them 10/10. I know I will be returning. My injector Tempestt was extremely gentle and left me with no bruising at all. And Jillian was so helpful and friendly she answered all of my questions and had me feeling complete confidence in my injector and fillers.

As
Review №10

I made an appointment with Jana for a consultation followed by dermaplaning and a hydrafacial. Jana was attentive to my skin concerns and so helpful when explaining what services I may need. Jana continued to educate me on my personal skincare needs throughout the services provided. The price was affordable and they are having a special this month which made it even better. They offer memberships as well if you plan on going often. The entire staff continued to educate me when I had more questions as I was leaving. They were all so friendly. Highly recommend VIO!

Br
Review №11

I went to V/O to get a Geneo Facial with Bre. She was super sweet & professional and made me feel super comfortable throughout the whole treatment. I got my first dermaplaning with her and the Revive OxyGeneo Facial which was amazing! She also recommended products for me to buy for my skin type. Will definitely come back to see her soon! Thank you V/O!

An
Review №12

Got my lip fillers done with Svetlana, she did such an amazing job! I’m super happy with the results. Highly recommend

Me
Review №13

It was my very first time getting lip fillers. I was super excited but also nervous. I had my appointment with Tempestt and she is so so sweet. Walked me through the entire procedure, made sure I was comfortable, and listened to exactly what I wanted. The entire staff is so friendly and welcoming. I just had my 2 week follow up appointment, and I can’t wait to go back for more beautification!!! Vio Med Spa is the best!!

Al
Review №14

Had an amazing experience at VIO Medical Spa. Upon arrival, manager Jillian brought amazing energy and excitement that allowed me to feel at home and comfortable. My esthetician Kallie did a great job on my first time micro-needling service. She was very informative regarding pre and post service procedures. She left my skin feeling rejuvenated and smooth. Overall a great experience, and cannot wait to come back for my next micro-needling session.

Ja
Review №15

I got botched. They told me I needed a follow up and might just need more units. Instead, I visited a plastic surgeon hoping to have it corrected but theres nothing you can do about botched Botox except wait because I was injected in an area that should never be injected......... I never heard from them again. Surgeon said it could take up to 4 months before im back to normal. I also got filler as part of the deal and saw zero results. 2 months later and Im still waiting for my face to go back to normal........surgeon said to look out for places running crazy deals bc it means they cant get business any other way. Im so embarrassed. I keep unsubscribing from their emails and they dont stop, always a new deal in my inbox. These reviews cant all be real, I am so messed up and theres nothing to do but wait.

As
Review №16

From initial contact looking for more information on their services to treatment V/O has been nothing less than amazing. I would definitely suggest this med spa for your beauty needs ❤️

Me
Review №17

I have nothing but good things to say about this Med Spa. Kristine filled my lips at the end of August, and I am thrilled with the results. It was my first experience with getting any sort of injection and the staff went above and beyond to make me comfortable and happy with my end results. I will definitely be returning for more!

Ka
Review №18

Just had filler done with Tempestt. She was AMAZING. She’s an artist. Very happy.

Br
Review №19

I’ve had two amazing experiences at V/O! The first was about a month ago with Breanne for micro needling. She was extremely professional and explained the process which made me feel at ease the entire time, not to mention she is so sweet! Today, I had Kallie for derma planing and a hydrafacial, and again had a great experience with the esthetician and the service! I will never go anywhere else! The front office staff is amazing as well and always make me feel so welcomed! Thank you guys!

An
Review №20

Ive been here many times for a variety of services and every time I am even more impressed! The entire staff is so friendly and professional and they always exceed my expectations! Thank you VIO!

Al
Review №21

I Absolutely love this place and its staff. They are all very friendly and well knowledge in all the products and services that are offered. They are not pushy and do not force anything on you.

Da
Review №22

LOVEEE VIO Med spa. The staff are very welcoming! The experience was great! I had theHydraFacial with Dermaplaning and LED Light Therapy with Jana and I absolutely love the results! Would 1000% recommend it!

la
Review №23

I had such a great experience coming here. Everything was very clean and relaxing. Everyone who we came in contact with was very friendly and accommodating. A friend and I both got lip flips and are very excited with how they came out.

Lo
Review №24

Love Vio Med Spa! They are so kind, caring, and professional. The injector Kristine is amazing and I always get great results. The manager, Robin is a great resource for questions and has always been very friendly. Check out Vio Med spa, you won’t be disappointed.

Ke
Review №25

I love Vio Med Spa! The staff is so friendly and answered all my question about skin care. My skin has never looked better. Thank you Vio Med Spa team!

sa
Review №26

I went for the first time last week and all I can say is WOW! All of the staff is so friendly and professional, you can really tell they care about their patients. I got two different services while I was there and couldnt be happier with my results. I will definitely be coming back .

Ba
Review №27

I am new to Jacksonville and I was looking for good spa when I found this promotional on the Facebook from VIO spa and looking at the reviews a decided to go there .Well on my first appointment I was frustrated with the wait time and them not communicating it well to me .My appointment was 10 I checked in about 10 min early and they told me that lady that will see me was with the customer and I will be next in 10-15 min.Then they sent someone else in that came after me and kept telling me 5 more minutes .At 10:40 I was very frustrated and ask them to tell me exactly how long wait will be when I found out that I needed to wait another 15min at least .Got really disappointed and left thinking that I will go somewhere else. After a cool down little bit a figured that everyone can make mistake and looking at their 5 star score i decided to go again .On my next appointment everyone was really friendly and helpful and it was almost no wait which make me comfortable. Just to mention I was in for Botox treatment which I was doing for at least 6-7 years very successful. Treatment was done in less than few minutes and I left home with follow up appointment in 15 days. Unfortunately after so many years of doing it first time I was totally disappointed .My frown line was even more visible than before visit and couldnt see or feel any improvement in my appearance after treatment .When I went back to follow up again they were really friendly and no wait but when i toll technician what is the problem she looked at me and asked what do I want her to do ? I told her that I wanted her to fix the problem which I came in for and she gave me not Botox bot I believe she said Dyesport but she didnt explain well and she said it works faster and in 2-3 days I will see the final results .I think it is enough to mention that nothing changed ,my frown is still here and looks more stubborn than ever. I kinda new from my previous tech in Chicago that she always put so much attention to thinks because she said a lot of staff cant be corrected once you mess it up with Botox .Also at my first visit I mentioned to the tech that we usually do 50-55 units and according to what I pay ( I asked for price when I made appointment ) it looked like they charged me for 50.But on my second visit they told me they gave me 45 . I am sorry that I ever decided to go there and will never ever go again and would not recommend to anyone .Mirjana LinicSorry for you comment that was not correct at all . I am happy to be able to pay for what I need and all this was not about money at all .I refused your offer to get paid back for overcharges and I am not looking for any kind of free service but I am looking for service done correct .I just posted a review of my experience with actual service and my big disappointment. I know that you are trying to say that everyone reacts different to it but again from 20 or more times done this is first time it was this poorly done and also if you review all of your phone lines am sure you will find that I was right in every word I said but again this wasnt even my worry at all and again all this was just about your performance not about pricing but looks like you are trying to turn that into me looking for free service instead of looking into what wasnt done correct .

Ye
Review №28

Denize is absolutely amazing and listens to your needs and knows her profession well. I will only go to her! What a valuable asset to your company! Love her! Highly recommend her! My skin has never been better! I can now go makeup free with confidence

Ma
Review №29

Absolutely love this place! Been coming here since I moved to Jacksonville and always so warm and comfortable and such a great staff! Deniz is so personal and detailed with everything she does. Great conversation and always a beautiful smile on her face.

Ke
Review №30

This was my first time at Vio Med Spa but definitely not my last! This was my first time getting filler in both my cheeks and lips and let me tell you- Kristine is an absolute gem! She really takes the time to explain every detail and makes you feel so comfortable! It has not even been 24 hours, but I am already seeing such fantastic results. Kristine was very attentive and is a true professional and master of her art. 15/10 would recommend ANYONE to see Kristine! She provides a great treatment with great customer service. I am so happy to have found Kristine and Vio Med Spa!

Ma
Review №31

Love the staff, so kind and professional every time I walk through those doors!

Ke
Review №32

Great experience!! Highly recommend

De
Review №33

This place is amazing!! The floors and rooms are beautiful!! Very friendly staff and owner!! Meelah is very sweet and gives you plenty knowledge about skin care!! My face feels amazing!! I will be back for cool sculpting!! They offer a lot of different services too!! First time here and I love them!!

Je
Review №34

Kristine and the whole staff were amazing. They went above and beyond to answer all my questions and make sure I was comfortable. I will definitely be going back!

Da
Review №35

Had an amazing facial with Deniz! She is very knowledgeable and listens to all your skincare concerns. My face is still glowing days later! The facility is great and the staff is very friendly.

Ya
Review №36

I’m writing this review under my fiancé’s account because Google won’t let me write another review lol. So I just had my second amazing experience at Vio! I got 40 units of Botox, and had my lips and cheeks done with Juvederm fillers. Kristine was so amazing. My face hasn’t healed yet but I can already tell it’s going to look so beautiful! If you are on the fence about anything to do with the services MedSpas offer, please, go here. They are so sweet and accommodating, and not pushy at all. This was my first time ever getting injections of any sort, and it was so easy. From the second you walk in you’ll feel at ease. Thank y’all at Vio, so much! Can’t wait to come see y’all again!!-Perry Lanier 💙

Pe
Review №37

I am absolutely in love with this place. From the second my fiancé and I walked in, every single person was so sweet and accommodating. Made not only me but my fiancé feel so welcome. They have amazing specials and a membership program that Ill be joining very soon! Deniz did the most beautiful job on my Hydrafacial and I cant wait to see her again! Absolutely obsessed with this place, and I never wanna leave! ♥️

De
Review №38

Just had the cool sculpting done and the whole experience was amazing. The staff was super sweet and answered all my questions! Excited to try the rest of their spa services!

Do
Review №39

My experience at VIO Med Spa was amazing. Hillary did Botox on my forehead and then used Allergan filler to get rid of wrinkles and plump up my cheeks and mouth area.It’s been five days now and the results are fantastic the comments that I received after three days were “Love your lips” and “your eyes look great “My boyfriend says I look 10 years younger.Thank you VIO Med Spa

Sh
Review №40

Kameelah did the best facial today. I loved it and I enjoyed it. She’s amazing! Come visit her!

Me
Review №41

Ive always had a wonderful experience at VIO! Ive been working with Deniz and loving my results from the two hydrafacials Ive had so far. I can already see a big difference in my skin tone and texture. I chose to add on dermaplaning and love it! She also recommended a ZO regimen for me. Love the products and the routine is simple.

La
Review №42

Had the best facial ever at VIO Med Spa!! Meelah was super knowledgeable and helpful throughout the process. I definitely recommend the Oxygeneo facial. My skin was so soft and felt like brand new afterwards. I will definitely be back!

an
Review №43

Beautiful spa, extremely clean, everyone was so very friendly and really seemed liked they care & wanted to help accommodate my skincare needs. I got Botox today (I cannot remember the sweet nurse’s name) she was super friendly and I didn’t feel a thing! My forehead looks amazing! I will definitely be back for more! I also had a consultation with the esthetician Deniz about microneedling and different facial options to help with acne and scarring. She was SO so kind and knowledgeable and I could tell she really cares about helping her clients better their skin. I am now a client for life! Thank you all :)

Be
Review №44

Vio Med Spa, (Bartram Park/Jacksonville,) is absolutely, .... without a doubt, ... THE best place in North Florida for professional spa services; (i.e. Botox, Juvederm, Coolsculpting, and facials!) 110%!!! Not only does the staff have incredible knowledge of spa and injectable services; but theyre kind, professional, friendly, fun, and truly take their time to understand each patients individual needs. I tend to be a very picky patient when it comes to Botox, and fillers. (I will totally admit that!) But, they listened to ALL my concerns, and took them all to heart. They even took their time to make me comfortable, happy, & confident. I have truly never felt so beautiful, and I mean this from the bottom of my heart. The ladies are incredibly talented, they sell amazing products, offer all the right services; and are truly your, one-stop beauty shop!! (That is SO hard to come by now-a-days!) I cant wait to recommend them to everyone I know. Thank you, David, Robin, Taylor, Tempestt, Deniz, & your entire AMAZING staff for making me, my friends, and ALL your patients feel wonderfully welcomed, comfortably cared for, and simply stated; ... just.... beautiful.Sincerely, Beth Sullivan, Professional Fashion Stylist/TV Personality

De
Review №45

Had a great experience at Vio Med Spa, Kristine has an awesome personality and is my new go to injector for Juvederm fillers, feeling good and looking 10 years younger! Thank you .

Ta
Review №46

Kristine is the only person I trust with injectables & Deniz, the lead aesthetician, is incredible 🤍

Cr
Review №47

My daughter gifted me a facial at VIO. First facial I ever got. What a great experience. Very professional. Was warmly greated by Alexandra. She was great, explaining the process and what to expect. She then introduced me to Deniz who did the facial. Cant say enough about the great job she did. It was relaxing and my skin felt and looked great afterwards. I can see myself doing this once a month.

Ca
Review №48

My experience at Vio was incredible. The staff were so knowledgeable about their procedures and made me feel very comfortable. If you go to Vio you will be in great hands!

Mo
Review №49

Fresh , clean and relaxing atmosphere. Got a facial , esthetician Kameelah was awesome, very knowledgeable and provided excellent service. I definately recommend giving them a try, I will now be a regular.

ca
Review №50

This place was fantastic so clean and beautiful, I got an Oxygeneo facial and my skin never looked so good!

Je
Review №51

Had the great experience! Meela was amazing! I highly recommend this place!!

As
Review №52

Wonderful experience at Vio Med Spa! Oxygeneo facial and dermaplanning with Deniz was amazing! My skin is glowing! Beautiful office, friendly staff, 5 star Spa!

ca
Review №53

My facial with Deniz was amazing she is knowledgeable and very personable!

St
Review №54

My girlfriend and I had a great experience at Vio, highly reccomend!

Ca
Review №55

Great aesthetician! Love all the wonderful products!!!

An
Review №56

Good facial

Cr
Review №57

Excellent service!

Information
100 Photos
57 Comments
4.9 Rating
  • Address:13820 Old St Augustine Rd Ste. 401, Jacksonville, FL 32258, United States
  • Site:https://www.viomedspa.com/jacksonville-fl/
  • Phone:+1 904-454-8010
Categories
  • Medical spa
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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