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Borland Groover Memorial
3627 University Blvd S #705, Jacksonville, FL 32216, United States
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De
Review №1

The professionalism in this office is above many many offices I have been in. The front desk assistant was extremely friendly and helpful. It was very obvious that the first person you met, set the tone for everyone else in the office. They were all superb!

Bo
Review №2

Dr. Nassar was professional and helpful. The gentleman that walked me to the waiting room was very friendly and polite. The front desk check in assistant was rude and I had to repeat myself more than once when I asked her a question. Other than that, my experience was pleasant.

Al
Review №3

Dr, Misra and his staff are absolutely amazing. It’s hard in this day and time to truly find a doctor who cares. Thanks, so much for your continual care. You don’t take chances or guess. You make sure everything is as it should be. Thanks, Borland Groover from the imaging department and the surgical area. You all rock.

Ro
Review №4

Walking in, the nurse had already researched and printed my lab work. No one sent it, theyre just thorough. Dr. Mishra was a great listener and really made me feel comfortable and heard. He also seems to really know his stuff.

Hu
Review №5

Borland was able to get my wife in and resolve her issue in a short time frame.

Wa
Review №6

Excellent service! From online pre-checkin to follow-up consultation with Dr. Farris, job well done. Highly recommended...

Jo
Review №7

Dr. Misra is smart, knowledgeable and a great communicator.

Ge
Review №8

Many years my GI doctor is doctor Ferris at this location. To me this is THE BEST DOCTOR I ever met.Thanks for your service and help

Ba
Review №9

Dr. Misra is the best. Very professional, outstanding bedside manners. Most knowledgeable doctor I know.

Ki
Review №10

Dr Misra was very knowledgeable and extremely nice. I got in to do my procedure the next day. His nurse was very sweet and explained everything about the procedure. I would definitely recommend Dr. Misra to anyone.

ke
Review №11

The staff is extremely nice and always very great with taking the time with all my questions. Dr. Ferriss always makes sure I am very aware and clear , which I appreciate so very much ! Nurse Michelle you Rock !!!!!

Am
Review №12

Great experience with MA Michelle- shes a Rock Star!!! & Dr Ferris. Professional & friendly. Timely appointment & consultation.

Cl
Review №13

The office always runs smoothly and on time. Staff are polite and very helpful. I have seen Dr. El Hajj three times and he is interested in me and he listens. I feel as though I have his complete attention and that is very important to me. He is the best!

Ju
Review №14

Experienced staff…everyone helpful and courteous. Dr. Misra is a great physician and would refer him to anyone.

Le
Review №15

I was seen in a timely fashion. Dr. Misra was very knowledgeable of new medications. We discussed treatment plans and options in detail. Unlike many physicians, he listened to what I had to say. Great doc!

An
Review №16

I’m very happy and very blessed to have such a caring gastroenterologist such as Dr. Nassar and Robert and all the other staff. I feel important when I’m treated there. It’s nice when one looks forward to going in to see the doctor.

Ma
Review №17

Dr. Nassim El Hajj was very professional and he asked me a lot about the symptoms which is really great and i like that. They’re all helpful and fast checkout as well. Plus he ordered endoscopy already. Knowledgeable! Thanks so much!

Cu
Review №18

I had over an hour and a half wait to see Dr. Ferris. I do not particularly enjoy that but then the doctor spent 45 minutes with me. So it was worth the time spent. He and his assistant both expressed concern about the delay and as always were very thorough. I recommend the doctor for his knowledge and willingness to answer questions in a way I can understand.

Lu
Review №19

Great place so professional would recommend it to any one.

c
Review №20

Ive been seeing Dr Misra for years. He takes very good care of me. He is so upbeat and positive its always a pleasure. Listens to my concerns and makes my health a priority.

Sh
Review №21

My visit with Dr. Misra, as always, was great. Check in, meeting with Dr. misra, and check out all went very smoothly. Dr. Misra is an amazing doctor! He is personable, knowledgeable, thorough, and genuinely cares about my best interests. Possible treatment plans and tests were thoroughly explained. Most importantly, two options for genetic testing we’re offered to me so I could have a chance to check the financial impact and possibility of having the test covered by my insurance. I greatly appreciate Dr. Misra‘s thoroughness and amazing bedside manner! I highly recommend Dr. Misra and this medical practice.

D
Review №22

Probably one of the best consults I have ever had with a doctor period!! He was thorough and efficient. Answered all my questions addressed everything with me. Check in through check out professional and courteous! Keep up the great work you guys are awesome!

Ir
Review №23

Very friendly staff. Dr. Misra was very professional and spent sufficient time to explain various aspects of the planned tests. I felt strongly that I was in good hands

va
Review №24

What an amazing staff!!!! They got me in so quickly i couldn’t believe it , the check in was fast and very friendly ,El Hajj Nassim was very profesional and listened to all my concerns and exceeded my expectations. You can tell they genuinely care for their patients.

De
Review №25

Dr. Misra literally saved my life after a botched Roux En Y Gastric Bypass. I will never see another Dr. except him! His staff is always courteous and kind and the offices are immaculate!!

Tr
Review №26

Dr. Nassar is by far one of the best Doctors I have ever seen. His staff is very professional and makes you feel so comfortable. Highly recommend in my book.

Sh
Review №27

Dr Misra is always kind and takes time to explain issues. Thank you.

Lo
Review №28

Dr ElHajj and the staff at the Memorial office are some of the most amazing people that I have ever dealt with in a Doctors office. They always remember me, make me feel comfortable and like am family. I have no doubt I am alive today because of Dr EllHajj and appreciate everything this office has done for me. Can’t recommend them enough!!!

Ca
Review №29

Dr. Nassim El Hajj was very nice and professional. Thank you to all the staff. Great experience.

Ma
Review №30

Dr El Hajj and the entire staff were kind, courteous, and answered questions with care.

Ra
Review №31

Dr. Is Awesome, straight to the point and staff was gr8 supplementing the support. Will recommend for good health and happiness!

Pa
Review №32

I see Dr Misra at this location. Very caring doctor. I never have to wait long to see him in the office. He always listens to your concerns and never rushes you. He works with you until he finds a solution to your problem. I would recommend him to anyone

Ce
Review №33

Dr. Nassir and his staff is phenomenal! I’m so glad I was referred to him.

ma
Review №34

I have been coming here for 3 years now and have had the best care and treatment. My doctor is kind, compassionate and knows his stuff. Would never go anywhere else.

Mi
Review №35

Get your checkup TODAY.Do not delay- answers to your questions- gross or not talk to them

Ca
Review №36

It was an awesome experience. The doctor and staff were so nice and very respectful to us. The doctor listens and takes his time with you. The staff makes sure that all your needs are meet for your health. Very knowledgeable and well read. Would recommend Dr. Nassar to all. Thank you for all your patience too!

Sh
Review №37

Great experience. Professional and detailed.

Vi
Review №38

I was there early like asked to be, everyone was friendly and professional. I was taken back on time and met with Robert first to get all the paperwork done and he was so friendly and happy, it was good to have him first because I was so nervous. He made my visit much better. Dr. Nassar is very kind when discussing your problem, he has great bed side manner. I will continue to keep them as my doctorThanks for making my visit great !!

Ri
Review №39

Professional courteous and Fast.

Br
Review №40

Made me feel at ease and were very efficient. The dr was on time and had me in and out within an hour. Gave me a treatment plan and what we will do if said treatment doesnt work the way he wants it to. Explained everything in detail when I asked questions.

Me
Review №41

Ive been going to Dr for over 10 yrs and I am happy with the care and service he provided. He takes the time to explain every procedure and shows genuine concern for his patients.

Gl
Review №42

August 25, 2020: at 2 PM TODAY I had a follow-up visit with Dr. David Ferris. I was very impressed at his candid personality and genuine concern for my health and wellness. His advisements made me feel like a human being, not a mere statistic! I am truly touched; he is Hippocrates personified !

Jo
Review №43

Great office...met with Dr Ferriss. He was totally present with me. He listened carefully and developed a carefully thought out plan of action. The nurse that worked with him was competent and professional. This was a very pleasant experience.

Ho
Review №44

Dr. Ferris was just awesome. It took some time for him to get answers out me me. But he was very thorough during the exam. No stone was left unturned. Thank you for listening to me and helping me get to the (pardon the pun) bottom of my GI issues. 🙌🏻

Ro
Review №45

Well the registers nurse Susan is very professional and doctor has too

Da
Review №46

Had an appointment with Dr David Ferriss today. His staff and nurses have always been great. Their professionalism is outstanding. Dr Ferriss takes his time and listens to his patients and provides details of his patient plan. He is also easy to talk to. I would highly recommend this place.

Bo
Review №47

I went to Borland Groover Memorial and had a great experience. Staff was friendly and informed. I felt that I was in good hands and everything was explained. I would recommend this office/group highly.

An
Review №48

The staff was extremely friendly and made me feel comfortable asking questions that I was unsure of in order for me to complete health assessment form. Dr. Ferriss was very thorough in asking meaningful questions about health conditions so that I could understand how to answer his questions to the best of my ability in order to get the best treatment plan. I recommend this office for the professional way they handle their business. Thank you!!

Ro
Review №49

My first visit was today. The entire office was spotless. The staff was very friendly and professional. It was quite refreshing to be treated this well.

Cj
Review №50

It’s been a few years since I was at this office- the reception desk was pleasant. The wait time was approximately 5-10 minutes- the staff that escorted me to room was so sweet, but professional- informed me of options concerning scheduling of procedures/ Dr Misra has not changed- he is professional , thorough, courteous, informative overall very kind. Thank you for this positive experience

Te
Review №51

Dr. Misra was incredibly patient, thorough, listened intently to all my questions and went above and beyond to help with my issues. His mannerisms are beyond exemplary! Thank you! AAAAA +++++

De
Review №52

Dr Nassar and his staff are very professional and knowledgable!

Ca
Review №53

As always the staff was courteous and friendly. Minimal wait to be soon.

Vi
Review №54

Dr. Misra is just the nicest while being such an excellent doctor. He actually cares about his patients and it shows. The staff in this office are very professional and thorough while being kind to the patients. Checking in and out is easy - they work with you to make appointments that best fit into your schedule as well. We actually drive past other facilities because we know our care at this Borland Groover office is worth it.

Re
Review №55

Very friendly staff the Dr is very informative and also very professional I enjoyed both of my visits and I am pleased with the the direction of treatment we are taking.

De
Review №56

Couldnt think of any medical team that I am more secure with than the team at Borland Groover. As I am a widow with no one to make medical decisions with, I depend on this team to clear, clarify, and most of all to be patient and kind with me. Thank you Dr. Ferriss and team for all that you do!!

Ga
Review №57

Awesome staff and the doctor was very informative. Robert is awesome every doctors office needs one of him

Ba
Review №58

I went to the Memorial Location and I had the best experience. Dr. Misra and the Staff were top notch. I had an issue getting medicine I really needed and because of insurance issues I wasnt able to get the medicine today; so Dr. Misra and the Staff stepped in and gave me samples to hold me over until the issue with my insurance is resolved...Thanks So Much🙏🛐💙

Ei
Review №59

Dr. Mirsa and staff were great. They are friendly and professionally. They take the time to answer any questions you may have without you feeling rushed

er
Review №60

The office staff was super friendly and they had me back for my appt time. Dr Misra was very easy to talk to and very informative.

Da
Review №61

Dr Ferriss is very through but for a visual person like I am, it would be nice sometime in the future to have a large screen so patients could see what the doctor is talking about.

Ra
Review №62

Always pleasant and professional. Great Dr.s

Mi
Review №63

Office staff is extremely friendly, but most of all I didn’t have to wait. Everyone was on time. I haven’t been here in 9 years, but they were able to pull up the last procedure performed to get a full understanding of my past.

Ro
Review №64

Dr Misra and his staff are awesome and professional! Dr Misra is thorough and attentive.

me
Review №65

I went to see a doctor but I got to talk to a NP. I had a good insurance and all labs test were sent out of network and I got charged almost $4,000. I was waited almost 7 days every time for someone to call me back from that office. Sad part they did nothing and I still have the same problem. One star just for the NP because she was quite pleasant otherwise I would give 0 for the quality.

Ta
Review №66

My experience was wonderful everyone was pleasant and friendly. My Doctor Dr Misra is the best.

R
Review №67

Dr. David Ferris is my Doctor at Borland Groover and he has been excellent to me with my Liver Issues. Runs all the test needed to keep on top of the progression of my liver problems. He is Honest and Clear in my liver issues and what we need to do to prevent it from progressing. I could not ask for a better Doctor than Dr Ferris in both his expertise and down to earth logic and diagnosis.

Ba
Review №68

My husband was diagnosed with cirhossis of the liver and was not on the right medication which caused him to be taken to memorial hospital, which is where we met Dr. El Hajj, he put my husband on the right medication and has followed my husband very closely. Wally now has liver cancer and Dr. El hajj is still following my husband quite closely. Both Dr. El hajj ad his nurse Susan R.N. have been AMAZING! we could not do this without them. we are now preparing for a liver transplant and are so blessed that we have Dr. El Hajj and Susan in our corner.Dr. El Hajj thank you for taking such good care of my husband we both appreciate you more than you will ever know.Thank youBarbara & Wally

Sh
Review №69

Love Dr Misra! Very compassionate and capable physician.

TJ
Review №70

Always kind and professional.

La
Review №71

Dr. Ferries is an excellent doctor. He is very thorough and does not rush the visit.

Se
Review №72

Professional good job

Aa
Review №73

Great staff and the doctors are very informative..

Ya
Review №74

My fiance and I had a really great experience here at Borland and Groover with Dr. El Hajj. He is very professional and definitely comforts you. Raynah and Susan at the front desk were also very helpful explaining everything to us and very kind. Thank god everything went smoothly with the colonoscopy procedure at the surgery center. So we wont be back here for another 3 years for a check up. Thanks to the entire team of nurses and anesthesiologist were also awesome and making the process go very smoothly. Thank you Dr. El Hajj!

la
Review №75

Dr. Ferriss and his staff are awesome. Always respectful of me and my time. The level of care and caring are top notch.

Li
Review №76

My daughter had an app with the doc about a month ago and complete the lab test ordered by the doc in a week. After 3 weeks when I called, they haven’t read or opened the lab report. Daughter is very sympathetic and the office keeps on telling her they can’t see her early. What if something positive in the test?

Vi
Review №77

I am a 66 year old paraplegic with Multiple Sclerosis. Thanks to Dr. David Ferriss and his early technician I am a survivor of colon cancer since 2012! Dr. Ferris and his staff have my undying gratitude.Dr. Ferrisss follow ups are also very thorough. I call him a detective. He and his staff are outstanding!

Me
Review №78

Dr Ferris is the most professional, deligent and carimg Doctor that I have ever seen in my entire life. I have been cared for by Doctors both in West Africa and America but I have never seen a Doctor who does all he can to ensure that the patients get the necessary tests, screening, labwork /blood work etc to ensure their well being. On a scale of 1 to 10, Dr. Ferris ranks 10 for his examplary concern for his patients. I am 67 years old and I thank God almighty for choosing Dr. Ferris for me as my Doctor.My name is Melicent Y. Sanders

fi
Review №79

Dr ferris is awesome and pays attention

Ti
Review №80

I felt well informed at all times. They were very courteous, professional, thorough, and helpful.

Cy
Review №81

I am writing for my husband, Jerry who has been a patient of Dr. Ferriss for several years. Dr. Ferriss is an expert who diagnosed his colon cancer in 2006 at an early stage so he could undergo a surgical cure. Thank you!! Dr. Ferriss has been treating Jerrys ulcers and other GI issues for years and Jerry is doing WELL under Dr. Ferriss care. Dr. Ferriss works with Jerry and clearly explains the risk and benefits of procedures and medications. Zamara and the entire office staff are friendly, efficient, they update us when waiting is necessary. We appreciate Dr. Ferriss and Borland Groover for providing excellent care. Thank you. Cindy

ca
Review №82

I appreciate their knowledge and care for my well being.

Ro
Review №83

I am a patient of Dr. Misra, located in the Memorial Bldg.. My recent visit, like all the rest has been very professional, not only by him , but the whole Borland Grover staff.Thank you,

ma
Review №84

Love them so much, Saved my life!!

Pa
Review №85

Great Drs. and staff.

Ti
Review №86

Almost 2 hours in the waiting room and never made it to the Dr. I arrive at 12:30 my appt at 1:15 and the waiting room continue to fill with patients. After almost a two hour wait o seen people who called that arrived after me. I ask what was the problem they said theyre back up. At 2:20 i decided to leave

A
Review №87

Almost 2 hour wait in the waiting room and then another 50 minutes in the back to tell me they dont know anything. Do they not understand people are sick?

Br
Review №88

I always appreciate an atmosphere of cleanliness. How clean the office looked was my first observation. Secondly they were VERY pleasant at the reception desk. Dr El Hajj was very thorough in gathering all the information around ALL my health issues further than I expected and that was reassuring. The nurse was patient and was eager to answer all myquestions. When I left the office I was comfortable and feeling relaxed about my up coming procedure and that is GOOD.

Information
10 Photos
88 Comments
4.7 Rating
  • Address:3627 University Blvd S #705, Jacksonville, FL 32216, United States
  • Site:http://www.borlandgroover.com/
  • Phone:+1 904-398-7205
Categories
  • Gastroenterologist
  • Internist
  • Medical clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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