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Family Therapy Associates of Jacksonville
2950 Halcyon Ln STE 605, Jacksonville, FL 32223, United States
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Da
Review №1

I am so glad I took my time to do the research and read reviews before making a final decision for my health. This place provides you the best health counselor (by yourself or couple) when they invite you in. Ida has been introduced into my life and its been absolutely amazing! She is truly a blessing and much more! Their office is so warm, inviting and clean. The team is very positive, great hospitality and very understanding. I highly recommend this place to anyone that needs excellent guidance in their life or relationship.

Ni
Review №2

My husband and I have been seeing our wonderful therapist for just over a year now. Although weve felt we have a pretty solid relationship we know theres always room for us to learn and grow. We are so appreciative of the time we have spent with Stacy gaining the tools and knowledge we need that help us move forward in our relationship.

Co
Review №3

When you walk into FTA it is always inviting, there is not a clinical feel at all. The staff are some of the most pleasant people I have ever met. I know everyone is different but I personally could not ask for a better therapist than Ms. Lauren. For me it is being able to be honest in a caring & stress free environment and having an honest outside prospective to listen to. It really does make it easy to keep going back.

Cl
Review №4

What can I say about Karen Maddox. First she is an amazing listener and always has good ideas or different things to try. When I first started seeing her about over a year ago I was at an all time low. She has been by my side since and now I consider one of the people I trust most in this world. If you need someone to talk to and want someone who is honest sincere and flexible with all schedules than look no farther than Karen. You won’t be disappointed

No
Review №5

I gave them a 5 star. I love everything about them. I originally heard about them through my wife. So I started going there for individual counseling. My counselor Ms. Cherry is the best. She really has helped me through a tough time. Not to mention I love the fact she helps me understand things that sometimes I dont understand things. I really look forward to my appointments and will continue to go there.

Ca
Review №6

Did a lot of research and this came highly recommended and I perfectly see why! Our therapist has been extraordinary and the staff is incredibly welcoming and friendly. The facility itself is always immaculate and clean and we have always felt safe and secure. I encourage anyone looking for amazing counseling to go here!

Ni
Review №7

My wife and I began coming to FTA in November 2020 for marriage counseling as soon as we were married as maintenance for our marriage so we could put our best feet forward.Needless to say, we are still going regularly (once or twice/month) 10 months later and we couldnt be happier!Highly recommended for couples/marriage counseling

An
Review №8

It has been a pleasant experience so far at Family Therapy Associates. Their office and employees are always very welcoming. My husband and I have been working with Karen on bettering our relationship for the last few months and it has helped us greatly. We look forward to continuing our time with Karen to work towards a happier marriage.

Ha
Review №9

Amazing experience! My first time doing any sort of therapy, and Lauren has been beyond helpful, providing a comfortable space to communicate and work on our marriage. Such a good experience!

Ca
Review №10

Thankful!The best thing I could have done was visit Family Therapy Associates. My experience has been wonderful. My therapist Cherry has been very patient and helpful through all of my tough situations and difficult questions. I can imagine going anywhere else. This office staff is incredibly kind and caring for all their patients.

Ed
Review №11

Just Incredible. Rachel Church has been one of the biggest blessings for our family. I’m super grateful for her guidance, support, ability to work with us to find the best approach to get through challenges. Not only is she very well versed in family therapy but she has a special gift. How she handles the difficult moments and even how her voice helps sooth the tension is extremely helpful. I would recommend her to anyone seeking marriage counseling for any reason. I even look forward to our sessions with Rachel. She is amazing!

Ha
Review №12

What can I say about Stacy Hernandez? Well, shes amazing! We were both rather skeptical about coming to counseling in the first place, but within minutes of meeting Stacy we knew she was the perfect match for us. At no point have I ever felt uncomfortable or that she isnt actually connecting to the conversation. You can tell she really pays attention to you (both) when speaking and shes got great attention to detail. It might sound strange, but we both really enjoy our time with her and feel that we come out of each session with a good story, something to reflect on, or something that we can connect with each other more because of our time with her. I highly recommend Stacy and am so thankful we found her to help us as a couple.

Ne
Review №13

The entire staff is very friendly and accommodating. Rachel has helped us reconnect in our marriage and has been beyond supportive through our journey.

Je
Review №14

Our whole family has been using FTA of Jacksonville for over a year and I cannot sing their praises enough. Our family had a lot to work through, but FTA carefully considered our familys specific needs and set us up with therapists who were a perfect fit for each of us, which was so critical to feeling comfortable.If youre looking for a therapist who is great with teens, I highly recommend Cortney Surrency. I was concerned our son would resist therapy, but he bonded immediately with her and genuinely looked forward to their sessions. Were so grateful he had a trusted confidant to help him work through the stresses our family was dealing with, as well as his normal teen dilemmas.FTA also made therapy accessible for our family by accommodating our chaotic schedules with Zoom appointments.

Ri
Review №15

Over the past few months, our family has faced so many challenges. We couldn’t have faced those challenges without April! Every session she has given us the necessary tools to navigate this moment in our life. If you are facing one of life’s greatest challenges, you need to see April! She will walk side by side, giving honest feedback and the necessary tools to overcome!

Ca
Review №16

My fiancee and I are doing our premarital classes with April Evans and have had an amazing experience! She is very kind, professional, understanding and easy for both of us to open up to. Through our premarital courses we have worked through simple exercises that help us understand each other more and how we deal with conflict. Everything we have talked about with April will definitely help us in our marriage in the future. We highly recommend Family Therapy Associates & April Evans!

Ke
Review №17

We came in search for help with communication, the skills Rachel has taught us I am so greatful for. I push everyone in my life to go to therapy- it has changed our lives. Rachel I can’t thank you enough for guiding us.

So
Review №18

Lauren is absolutely amazing. Having someone to talk to and guide me through this process during the darkest times has been truly a blessing. Thank you so much for everything you have done. I have grown so much over the last few months.

He
Review №19

Hands down one of the best choices I ever made was joining Family Therapy Associates of Jacksonville. The staff is incredible, welcoming and so helpful. And the environment makes you feel relaxed and right at home. I would recommend them to everyone.

Je
Review №20

I absolutely love Family Therapy Assoc. of Jax. I have been seeing my therapist Rachel for a couple months and I feel great. They are super clean and the entire team is friendly and caring. There is a refreshment bar with coffee, sodas or water also available. The environment feels great and it is so easy to feel comfortable talking. I love them and am beyond thankful to have them in my life.

Mi
Review №21

My partner and I have been seeing Karen Maddox via video chat since December 2020. This has been a big help in our relationship allowing us to work on our differences and focus on our communication skills while being mindful of one another. Karen has been great listening to each of our perspectives and showing us how to work through our differences. Overall it has been a positive experience and we’re seeing positive changes in our relationship. The ladies at the office are so kind, friendly, and very helpful with information or assistance with the video link. We are excited to continue our journey with JTA to strengthen our relationship and work through our differences. I highly recommend Family Therapy Associates.

Ro
Review №22

Stacy Hernandez has been amazing! We tried some of the therapy apps in the past and once we made the switch to Family Therapy we havent looked back! Stacy really takes the time to get down to the root feelings and tries to understand us, which has made the entire process much more personal and worthwhile. 5/5 would definitely recommend Stacy!

Le
Review №23

My fiancé and I are currently seeing Stacy H. for premarital counseling and we are thoroughly enjoying the experience...so much so we always look forward to our sessions. The atmosphere is calm and the environment is clean. The refreshments are a bonus too!

Ch
Review №24

I have been with Family Therapy Associates for over 3 months now and it has been an excellent experience throughout. Our Therapist Stacy Hernandez, has been so much of a help in our family therapy that it has generated a positive experience with my wife and I. My wife and I has gotten so much closer and better with each other after every session that our lives and has never been better. I recommend Family Therapy Associates to anyone who has trouble within their marriage and it looking to save it or anyone who just needs to talk I believe they can help.

St
Review №25

I have been receiving individual therapy from Ida and couples with my husband from April and it’s been life changing!! I highly recommend to everyone. Amazing staff and owner :)

Va
Review №26

Mrs. Rachel Church has been amazing!She is patient, kind and nonjudgmental.Since the beginning of our family therapyshe has been able to understand me andHas assisted me in my journey to under-standing self. Thanks RachelSelf Awareness 🤗

St
Review №27

My husband and I have had a very good experience with our counselor, April, even utilizing the virtual platform. We look forward to speaking with her and we have felt just as comfortable and supported utilizing the computer platform as we did in person. Our marriage is stronger than ever!

Ch
Review №28

Ive been going to therapy here for a few months now and I truly love it. My therapist (Sharon Leukert) is easy to talk to and provides me with great advice and other ways to think about things happening in my life. The office staff have been kind and caring since the moment I spoke with them on the phone about scheduling my first appointment and are patient when answering my questions about scheduling and finances. I recommend Family Therapy Associates to everyone I know!

Sh
Review №29

I have spent the last 2.5 years receiving therapy from Ida Holem and I absolutely suggest her to anyone who is in a Stuck place in their life. She has helped me to find my voice again in life as well as hope for the future. She is very down to earth and realistic in her approaches ppand strategies. She challenges me to reflect in a way that ultimately helps me to mentally and emotionally process issues in a healthy way. She also has a great sense of humor right when I need it! Thank you Ida for helping me to see and live life from a better space.

De
Review №30

My wife and I have been seeing Stacy for maybe close to a year now and I have nothing but good things to say. While our marriage is still a work in progress, we feel as though we have the tools now to accomplish that work. Im a very private person so sharing intimate details of my life was not something I was looking forward to but Stacy has made me feel comfortable and welcomed at every session we have had. Even if you think you have everything figured out in your marriage I still suggest speaking with someone because we all have blind spots and imo most peoples first reaction is to blame someone/thing else and not take personal accountability. Having a non biased ear to listen to you really helps with that.

Za
Review №31

Communication is something we do all the time, but very few of us are effective in our communication. This was especially true in my relationship. Since my partner and I began seeing Rachel we have learned how to not only communicate more effectively, but to truly hear one another and better address each others needs. Seeking help from Family Therapy Associates was the first step in our transition to a happier, healthier couple. Thank you Rachel!

Mi
Review №32

I dont usually leave reviews but we picked this place based off their reviews in the first place. There isnt a price you can put on saving a marriage and thats exactly what Mrs. Lauren Brummitt did!!! My wife and I have been together for 13 years and the last 6 months have been by far easily the best of our relationship, I owe it all to this place if I could give 10 stars I would!!!

Em
Review №33

I started seeing Rachel in October and highly recommend her! What was originally a marriage counseling appointment has turned into the best individual counseling experience I could imagine! I am forever grateful for finding her and the progress I’ve made the last 4 months!

Br
Review №34

I am so thankful for Lauren Brummitt. She has helped my son in so many ways. He was so sad and no opening up. And now he at least will open up to her even if it is not me. He is not so sad and he is able to work on his emotions. She knows just what to say to help me feel better about the situations they talk about. I am so so thankful for Lauren.

Ma
Review №35

Mrs. Stacey has saved my relationship. I was very hesitant about therapy at first, my partner is very closed off so i never thought we would open up to her as much as we have. She has a way of making you feel calm and comfortable. She helped me and my partner understand eachothers point of view which i never thought was possible. Amazing place to go if you have any sort of issue in a relationship. Me and my partner are in a better place than we ever have been thanks to Mrs. Stacey!

Et
Review №36

Honestly, I did not know what to expect when first walking into the doors of FTAJ... But the amount of hospitality, patience and care that the entire team gives you from the moment you step foot into the office is absolutely astonishing. Over the last 2 years, Ida Holem has been so helpful, insightful and has honestly walked me through some of the darkest seasons of my life and I seriously would not stand here today as confident and stable as Ive been if it was not for the help of her and the FTAJ family. (Not to mention many of my family members/coworkers that have also had an amazing experience with the team)I am so thankful for the work Dr. Tabitha and her amazing team is doing, its making a difference and I cannot recommend them enough. This has meant everything to me and my family. Thank you all for everything!

Sh
Review №37

I remember how relieved we both felt after our very first session with Ida Holem. It felt as if she had known us for a long time already. We both went in hesitant that we would find the help we needed in communication but that doubt quickly faded about 10 minutes into out conversation with Ida. She listens to every single word you say and always offers practical strategies to improve that area of concern. I never thought these kind of sessions could actually be fun but Ida makes them fun! We actually look forward to meeting with her and completing our homework together. I can’t even begin to tell you the drastic improvements that are happening in our communication because of Ida. We all know communication can be difficult in marriage but with Idas help my husband and I are finally getting it right! Ida is fantastic and we are blessed to have found her!

Br
Review №38

Mrs. Stacy is probably one of the best people ive met thus far in my life. My girlfriend and I had a rough time in our relationship not so long ago, but she has helped us through it and helped us to become not only better people but also better partners towards one another. I highly recommend her.

He
Review №39

We were at a crossroad in our marriage and then we decided to try this place. Our therapist is good at hearing us out and finding cause and effect as well as creating action plans to improve on those things. I believe that they are worth trying if you are lacking effective communication in your relationships.

La
Review №40

My husband and I have benefited in many ways from couples therapy with Rachel Church. We are always energized after our sessions and learn effective tools to deal with specific issues. We highly recommend FTA and Rachel!

Ch
Review №41

Having Courtney as my therapist has truly been my saving grace. She provides me with support, actionable goals & holds me accountable. Even through my shortcomings she has never made me feel judged, but helps me pivot those to become areas of growth. I always look forward to our sessions & couldnt imagine having anyone else as my therapist. All my sessions have been via Zoom due to the pandemic, but there has never been a gap in service. I highly recommend her!!

Ca
Review №42

Stacy is a great therapist and I would recommend her to others to assist in the growth and development needed to be more well balanced. The practice is efficient, helpful, and friendly as what you would expect or want from therapy services. Thank you for your efforts and attention to details.

Je
Review №43

Karen has been working with my wife and I on improving our communication in our relationship. She is helping us through right and wrong ways to communicate. Being able to see what my wife needs, and understanding what I need have been a tremendous help and are making such a difference in our marriage. So glad we took the step and reached out. We are strong... and with these tools we will be stronger!

Ch
Review №44

We love Rachel and FTA. They have been a big help to my wife and I as we navigate our way through our lives together! Highly recommend!

Me
Review №45

I would highly recommend Family Therapy Associates of Jacksonville. They’ve helped us work on much needed communication skills and have improved our relationship tremendously. April is by far one of the best therapists I’ve ever worked with. She has really helped us understand our issues and has provided tools for us to use. She made us feel comfortable and provided an environment where we could be open. During this pandemic, we were able to do sessions remotely and this was more effective than I expected.

La
Review №46

April Evans is amazing, while struggling through our marriage, April made taking a step back and talking through what is going on inside myself and my spouse so easy and at some times fun. She is very encouraging and supportive of both myself and my spouse. April encourages us to really work on what we practice in each session throughout the week and I can honestly say our relationship has been the best it’s ever been. I highly recommend. The customer services is amazing Corina was the original client concierge person I spoke with when booking the first appointment and she was very knowledgeable and helpful in picking April. All around I give Family therapy associates of Jacksonville a 5 star, thumbs up.

Je
Review №47

Everyone is so nice and Ive already recommended Rachel Church to people I know she would help. The staff is super courteous and personable. Rachel is the best counselor Ive had experience with.

Gu
Review №48

I cannot express how valuable my time has been at FTA Jax. When I made my first appointment, I was in a pretty desperate place in my life. I was depressed and hopeless. I lacked the drive to keep going in life. Since receiving counseling I have received tools to help me become the most emotionally healthy I have ever been in my life. Seeking professional help has given me a perspective that I would never have been able to receive on my own. My relationships are more healthy as I am learning to manage my stress better. Being a pastor has its own unique issues and hurdles to overcome at times. I have found it challenging over the years to find counselors who understand the unique position of leadership in ministry. Ive been doing sessions with Rachel Church for several months now, and her understanding and insight into what ministry is really like has been such a breath of fresh air for me. Rachel and the rest of the staff at FTA Jax are professional, knowledgeable, and compassionate. I would recommend their services to anyone. If you are in a desperate place or just need to sharpen your emotional or relational tools, these guys are great! Im so thankful.

Ja
Review №49

Super unethical and unprofessional. This place is very expensive and not worth the money. Expect to pre-pay for your sessions and spend $300+ per session for little to no benefit. Staff seems to turn over a lot here too since someone I know also went there and her therapist left within like 3 months of starting their services. I was also very uncomfortable that they asked for good reviews on their google page after a session and offered me a discount (!) if I did?! The therapist said they need to meet a certain quota of good reviews each month. Insane. (Which explains why this horrible place curiously has so many 4 star reviews). Stay away. There are much better marriage therapists in Jax that are not predatory like this place is. I dont know who runs this place but they clearly are profiting and exploiting others suffering. And they claim to be in the healing profession? Should be ashamed.

Ci
Review №50

Where to begin. My husband and I have struggled through many things in our marriage. We just made it work. We even have gone to counseling before. April has been wonderful for us! She listens, but asks the right questions, and helps us deal with our thoughts and feelings in a safe guided way. Instead of just making marriage work shes helping us work on our marriage. She is helping us to communicate better as well as listen better. April makes talking about the uncomfortable easier and gives positive reinforcement. We laugh, we cry, we open up and analyze. Yes there is homework, but well worth it. Thank you Family Therapy and April for the perfect counseling!

An
Review №51

Lets start with first time I got there I felted very welcomed. Office staff to the therapist.Shame I had to change my day from Wednesday to Monday because Rachel is so good and understanding your need and going out her way to develop you to be better. I would recommend Rachel any time of the week and Sundays.

Mi
Review №52

Family Therapy Associates has been the lifeline that was needed in the hardest times. April has been understanding, knowledgeable, and direct. She has provided the tools that lead to a path of restoration. I would recommend anyone to this practice.

Ra
Review №53

My husband and I have been using Family Therapy Associates of Jacksonville a little over 3 months. We are very please with the service that we are receiving with our Therapist Stacy. She gets deep down into issues and pull things out that you didn’t think that was very deep in the first place. I would definitely recommend them to anyone who is in need of a Therapist.

Ka
Review №54

We are newly weds and have needed some help communicating, some friends of ours recommended Family Therapy Associates of Jacksonville and it has helped our relationship a ton. You never know there is a serious problem until someone explains it in detail, and logically!Ana Felix has helped us to better our communication and I can’t thank her enough. Her professionalism, knowledge, and just the fact that she shows she really cares has made this process/ experience wonderful.I am so thankful for her.

St
Review №55

I have been seeing April Evans on and off for two years now and she is amazing. She has helped me through so much. She helps me process and work through whatever situation I feel stuck in. I love to read and she always has great resources for me. I get so much out of each session and at the end I leave feeling stronger and more confident with my choices.

St
Review №56

My partner and I started therapy about a month ago. April has been an amazing therapist. Ill admit, I wasnt as thrilled about it as my boyfriend, and as the weeks have gone by, Ive definitely relaxed and have been able to open up and be completely honest. Even though were doing video sessions due to the quarantine, her personality still shines through and shes a bright light. She has a very realistic approach to therapy and we have been able to tackle some tough relationship issues. We still have more sessions to go, but I highly recommend April and look forward to having a better relationship in the future.

Ma
Review №57

One of the best decisions my partner and I have made has been choosing FTAJ for couples therapy. Worth every penny.

DJ
Review №58

Please do not hesitate to contact these guys. They are extremely professional, courteous, attentive and genuinely concerned with helping you overcome the problems you face. Its not an exaggeration to say that my marriage was recently on the brink. Our problems were deep rooted. There was unhappiness. There was infidelity. There was resentment. We put off counseling for far too long. Tyler really showed us how to turn things around. The effects were surprisingly quick. Just a few weeks later were probably happier than we ever have been in our marriage. Its such a shame we waited until it got so bad to get help but it is literally never too late.

Ni
Review №59

Family Therapy Associates has been a lifesaver. Ida is amazing at what she does and has an ability to see whats unsaid. She is kind while also being real and is an amazing resource.

Fe
Review №60

Karen has been phenomenal working with my husband and I on getting tools in our toolbelt to help improve communication in our relationship. She has guided us on recognizing what we need from each other, how to communicate those needs, and how to deliver them. Could not recommend her and this practice enough!

Ma
Review №61

Highly recommend for anyone who wants to dive deeper into the meaning of their emotions and how to process them. I have always felt very comfortable yet challenged when asked tough questions that ultimately have helped me to better understand myself.

Os
Review №62

Absolutely love Stacey!She is very personable, knows how to provide solutions for my fiancé and I with the best delivery. Stacey always greeted us with a smile during every encounter. She provides alternate activities for us to help with Entertainment.She is just the BomB.COM

Ry
Review №63

Family Therapy Associates of Jacksonville is top notch. April Evans is tough but amazing. We have really gotten a lot out of our sessions and April is always prepared and is not afraid to ask the tough questions. I highly recommend her and the rest of the Family Therapy Associates of Jacksonville team.

Pe
Review №64

This is my first time using telehealth in any form and admittedly I was a bit nervous using it for the first time for grief counseling. I got over that in my first session. April Evan is amazing! She put me at ease from the moment we met and the ability to be comfortable at home for therapy is better than I could have imaged. I have been in therapy in the past and after hard sessions I would sometimes sit in the car to compose myself enough to drive home. Now I can just sit in my living room until Im ready to move on with me. Sessions with April feel like coffee with a girlfriend where you just dump your problems out and at the end you feel better for having done so. I cannot recommend April and her telehealth enough!

To
Review №65

My wife and I have been going to therapy here for the last 3 months. Our relationship has taken a complete 180 in the right direction. The old saying you dont know what you dont know comes to mind as we were stuck in certain cycles and patterns that once identified were relatively easy to fix and understand. We are continuing to go but eventually our goal is to fire our therapist Ana for doing a great job. Ana has been great. Shes very understanding and you feel like you can tell her anything without being judged or looked down upon. Her methods do work and my wife and I would both highly recommend her and Family Therapy Associates of Jacksonville.

Sa
Review №66

I was hesitant to call and schedule an appointment because I’ve had a pretty negative experience with a therapist at another office in the past. However, this has been the best decision I’ve ever made. I’ve been meeting with April for about a month now! She has helped me tremendously with my battle against anxiety and depression. She listens and responds in a way that is honest and that challenges those negative and dark thoughts I sometimes get. She’s also so easy to talk with so it’s very helpful for those who struggle with opening up to others. I’ve never felt judged for anything I say or feel. April also gives lots of homework which may be overwhelming to some but for me, has done nothing but help me stay on track! If it does seem overwhelming, she always says ‘tell me if this is too much’ which is nice for those of us who struggle with speaking our minds at times! I highly recommend contacting their office and just seeing what they may have to offer you!

Ma
Review №67

All around, the staff at Family Therapy Associates of Jacksonville is very warm, with a relaxing waiting area. My therapist, Tyler, really helped me work out some personal issues in my life, by actively listening and providing me with tools to continue my self care. I never felt pressured during my therapy sessions, and they were definitely catered towards my needs. I am forever grateful for the help I received from this clinic, and blessed that I found a therapist I felt comfortable enough to open up with. I highly recommend this place. With a diverse background of therapists, this place will more than likely have the right one for you! This is not a cookie-cutter therapy practice.

Jo
Review №68

I have been going through some anxiety lately so I reached out to Jacksonville Family Therapy Associates and it has been a huge help in my life. Lauren Brummit is great, very friendly and understanding of my situation. She gives me tools to help deal with the anxiety and the sessions are very helpful. I would highly recommend to anyone who is going through a tough time.

H
Review №69

I could not be happier with our couples therapy! We have been doing our sessions virtually which we seem to prefer. The convenience of not having to drive to an appointment, the fact that we are in our own environment and our amazing therapist makes us look forward to each session we have.

De
Review №70

Family Therapy of Associates of Jacksonville is such a blessing to me. Their staff is the kindest. When you walk in you are instantly welcomed with ease and hospitality. You are offered a coffee or a cool beverage to make you feel at home. I have experience with several counselors on site and all have extended warmth, understanding, compassion and great approaches to healing. There are also options for TeleHelp if COVID is a concern, how cool is that? They care for the health and safety of their clients.Ida is a fantastic counselor and so down to earth with relatability like no other. She is the real deal. Thank you FJA Jax for serving people the way you do. I am a better ME because of personal therapy. I encourage all to take the first step to healing.

As
Review №71

Made an appointment for my husband and I a few weeks ago based of a recommendation of our friends - when I called Tyler was not taking new clients but they took my contact info and said they would reach out when he was. I received a call a few days later and they scheduled me in. Today I got a call that they had rescheduled me with a different therapist because he had decided not to take new clients again. My husband and I notated that we had preferred a male therapist and we were just put with someone else. I really dont appreciate the scheduling of our appointment and will go elsewhere.

Mi
Review №72

Family Therapy Associates of Jacksonville is a top notch establishment. The therapists are very professional and genuinely care about your progression. Tyler Olsen was great. He is very understanding and helps make a clear path for success. I have also done couples sessions with April Evans and it has greatly helped my relationship. At first I was skeptical because it was a telemedicine video conference. However my apprehensions were put at ease after our first session. April was great. She helped exponentially increase the communication between my wife and I. I would highly recommend the telemedicine sessions it was very comfortable doing the session in my home as opposed to going into an office setting.

DA
Review №73

Initially I had my doubts about therapy seeing as it was my first time. A few months later I can say that it was one of the best decisions Ive ever made. Everyone in the office is so friendly and they always greet you with a smile. They take the time to truly know you. I see Haily once a week and she is always professional, friendly, caring, and resourceful. She has helped me view life with more positivity and vigor. Im grateful for FTA and Haily, they really make you feel like you matter.

Ja
Review №74

Very unprofessional, tried changing appointments from tele to in person AFTER agreeing to tele and taking pre payment. When we wouldnt switch (currently sick and quarantined not to mention we have children we cant just drop off anywhere!) They suggested we go somewhere else but were very vague in the reasoning. At least the refunded us. The whole thing was just so.... Not expected from a place that seems reputable.

Je
Review №75

Extremely nice and professional staff. My counselor, Sharon Leukert is amazing, so caring and this has been truly a great experience so far.

Br
Review №76

April Evans is great. She listens to you and walks you through the process. Though her sessions are telehealth, it is just as she is right there with you. I would recommend her to anyone.

In
Review №77

The office is very warm and welcoming and incredibly professional. Weve had nothing but great experiences with our counselor and the ladies that work at the front. The service is phenomenal and deeply personal. Very grateful for the tools we have learned from Tyler. Weve felt safe and cared for. I love that I can go online and make my appointments there or make them all ahead of time at the office. 100% worth it.

br
Review №78

I am so grateful for this team. After four years of marriage, My husband and I were on the brink of disaster. I am so very grateful to Tyler. He has literally helped us remember why we got married in the first place. He helped us lite the fire back in our marriage. We were both nervous our first session, but Tyler made us feel so at ease and comfortable.There lobby is beautiful! And you just feel so comfortable as soon as you walk in. The receptionist is so nice, and was able to answer all our questions.10/10 would recommend!

Ri
Review №79

Family therapy associates has been a great help during this rough time in my life. Miss Stacy truly does know how to grasp what it is that you’re feeling and help you get through all of that. I don’t know how I would have started to move past some of the things I went through if it wasn’t for her. I truly appreciate my time working with her. She is highly recommended and on her way to a very successful career.

Si
Review №80

Initially I had doubts about seeking therapy for marriage counseling services. It is private and secure. The waiting area is so cozy and comfortable. We currently see Hailey. She is awesome!! Hailey is so calm, relaxing and neutral. The first visit was very nervous but after about 20 minutes with Hailey we were relaxed. Hailey is always professional and friendly. She does not judge, but somehow show us how to see it from the others point of view. Hailey has really helped my husband and I learn how to effectively communicate and work through some hard times w/ hard conversations & topics. We see Hailey biwkly and each visit we learn something new or new tool to help us. After each visit I cant wait until the next visit. We would recommend Family Therapy Associates and Hailey. EXCELLENT SERVICES!!!

Ka
Review №81

April Evans is wonderful to work with and I would highly recommend her :)

El
Review №82

Beautiful practice! The Parisian waiting room is relaxing with a stocked fridge of waters and sodas. Coffee too! The right way to await your upcoming session. Plenty of sound machines outside the doors to feel comfortable what you share is kept between you and your therapist.Dr. Ana will help you with skills and tools to stand up for yourself, feel more confident in your feelings and decisions, ensure your voice is heard and so much more for a healthy, independent, strong lifestyle while married. Live your best life.Highly recommend and have to close friends and family in the area. Great place for those with significant others that travel often for work, service members, merchant marines, military, etc. and would like a deeper connection.

Sh
Review №83

My girlfriend and I used this therapy place. We had 7 sessions there and honestly it was the most amazing experience we could have gone through. We are so much closer and can communicate a lot better. Ruth our counselor was amazing and I would recommend her to anyone!! In addition the front office staff were very nice and helpful!! If your looking for a place for therapy this is the only place to go!!

Be
Review №84

Our family has had nothing but wonderful experiences with the excellent staff! I would recommend them to anyone (and HAVE to many people I know) ISO great therapists.

Ti
Review №85

My experience been very pleasant ! The staff is very welcoming, the facility is very clean .Courtney is very intentive and understanding as well as patient lol .

La
Review №86

FTA has helped me in so many ways. I knew I needed to reach out and get some more in depth help with navigating my family dynamics. I am so happy I took the chance and invested in myself. Even my husband says he has noticed the difference in me. This office is professional, the office atmosphere has always been aesthetically pleasing(pre-COVID) and team has always been inviting. If you reach out to them, you wont regret it!

Ma
Review №87

Meeting with Tyler has been great! Prior to beginning couples counseling, I was constantly anticipating our next fight. Tyler helped us to identify and understand our conflict cycle as well as improve our communication. Now I feel much more secure in our relationship and I am excited for our future.Tyler is a phenomenal listener who is able to quickly get down to the root of the issue. He made us feel comfortable immediately (this was our first experience participating in therapy), and has been devoted to helping us improve our relationship ever since. We are both very impressed by his intelligence, empathy, and honesty. We would absolutely recommend him to anyone looking for couples or individual counseling.

J
Review №88

My wife and I have been seeing Mrs. Payne for about 6 weeks now and we could not be more pleased with our experience. Mrs. Payne is very insightful and creates a very open environment that allows for constructive dialog that never comes off as critical or judgmental. Thanks to Mrs. Payne my wife and I feel like we are finally living the marriage we thought we were going to have when we first got married.

na
Review №89

My fiance and I have been going here for a couple months now to build up our relationship and communication skills before the wedding. Its probably been the best decision we could have made for our relationship. Our therapist, Anna, has helped us greatly to improve for each other. The staff is very friendly and personable. The whole practice is very clean, nice, and they provide coffee, drinks, and snacks at no cost to make it more comfortable. Highly recommend going here for any therapy needs. Weve already recommended it to some of our close friends.

Ja
Review №90

I have worked with Tyler and Anna and they are both amazing. My experiences with both of them have been life-changing and I would recommend FTA to anyone in the Jacksonville and surrounding area. This is not the typical counseling that lets you do all of the talking and asks how did that make you feel, although they will ask, but they will challenge you with new ways of thinking and different perspectives that ultimately lead to a self-empowered way of working through personal challenges. Ive been very pleased with the staff, the office billing my insurance for me (which most do not do) and the level of professionalism all around. I would recommend them to anyone I know and feel confident in their ability to get the help they need.

Kr
Review №91

Update added 5/10/21: We are continuing to love Family Therapy Associates of Jacksonville! I wrote the previous review for myself, but I am adding this update because my daughter has been receiving therapy and it has really been helping her. Lauren has such a calming demeanor and my daughter really looks forward to her appointments. My daughter really feels safe and cared for, and I love that she has someone on her team who is helping her navigate life. FTA of Jacksonville really are the best!From 2020: I have loved my therapy experience at Family Therapy Associates and I highly recommend their services to anyone seeking counseling. The EMDR therapy Frances has done with me has helped me successfully reprocess memories that previously continued to cause me difficulty. Their staff is extremely professional and kind—I cannot say enough about them!

Jo
Review №92

This is a very nice office. Very clean, modern and staff is extremely friendly. Simple to schedule or cancel appointments. No surprises, everything clearly explained. We were able to meet a counselor (Ida) who has exceeded our expectations. After our 1st visit, we knew we had made the right choice. Found this place using Google.

De
Review №93

Ida has been a great therapist and really helpful during a difficult time in our marriage. The office is comfortable and the staff is very friendly and helpful. While they are not in our insurance network, they are willing to file and offer various other options for managing costs.

Je
Review №94

April has been amazing. She has helped me through a trauma and really tough time in my life. She pays complete attention to me and provides constructive feedback to help me with the healing process. I love the telehealth perspective as well, it allows me to be in the comfort of my own home and get the help I need.

Ja
Review №95

The counselors at Family Therapy Associates are knowledgeable, warm, and helpful. They are goal oriented and help to make sure you reach your desired outcomes. The location is professional and sharp. I highly recommend them to folks looking to get healthier mentally and with their relationships.

Ko
Review №96

April is amazing. She always tunes our sessions to what we need. We always feel relieved and energized when we are finished. She is funny and smart and very wise.

Ba
Review №97

My fiancé and I started premarital counseling with Keri Grant, and have really enjoyed it so far! The initial session was very reflective, and left us eager to see what she had in store for us over the next several sessions. So far we’ve only had 2 sessions, but have come away with things to help us grow closer each time. The overall experience has been very positive and the staff is very welcoming. Keri is great at making us feel comfortable, and has helped us effectively evaluate our current relationship as well as plan ahead for the future.

Ro
Review №98

Great experience here! Always flexible and the office is very comfortable. Also allows for Telehealth, which is a must for couples who travel.

Ro
Review №99

Great people, good location. Have been several times and its a good combination of price/service. They provide coffee and soda too.

Ty
Review №100

The office may be hard to find, but it is welcoming on the inside. The staff are very attentive and helpful after you arrive. They also seem to take security very seriously, something I hadnt thought of before. Though we didnt have serious issues going in, out therapist s cal presence helped facilitate much more open discussion than we were used to, even on our first day.

Information
29 Photos
100 Comments
4.9 Rating
  • Address:2950 Halcyon Ln STE 605, Jacksonville, FL 32223, United States
  • Site:https://www.ftajax.com/
  • Phone:+1 904-302-5340
Categories
  • Family counselor
  • Marriage or relationship counselor
  • Mental health service
Working hours
  • Monday:8:30am–7pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–7pm
  • Friday:8:30am–7pm
  • Saturday:8:30am–7pm
  • Sunday:8:30am–7pm
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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