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Bolt Electric
841 Prudential Dr 12th floor, Jacksonville, FL 32207, United States
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OH
Review №1

Fantastic company. Super responsive and professional. Sure, electricians can be expensive, but trust me it’s worth it. Bolt was very reasonable and did a super professional job. I’ve had not so good experiences before with electricians in Jacksonville and I’ve finally found my “go to” company. Appreciated the good work!

Do
Review №2

Customer service was outstanding. Lucas was very friendly and knowledgeable for our estimate. The workers who came to the house were very professional, friendly and did an outstanding job for an outstanding rate. I will use them in the future if I need any more work done

Ki
Review №3

Lucas was on time and ready to get to work. Very efficient and fast. Will definitely call Bolt Electric and ask for Lucas the next time I need additional work done. Very happy and confident in his work.

Sh
Review №4

Bolt electric was extremely quick and efficient about updating the panel and old outlets in our 1955 house. After dealing with many unresponsive and unorganized contractors for other projects, they were a breath of fresh air. Highly recommend!!!

Ri
Review №5

On time, fair price and provided estimate via electronic media making it easy to approve estimate and schedule appointment. Found their process to be easy and very accommodating.

Ja
Review №6

Called to have some fixtures replaced, they were able to come out the next day. They were fast and professional and the pricing was great too.

Ri
Review №7

The technician (Eric) was awesome. Courteous and professional while installing flood lights at my home with expertise and attention to detail.

Ju
Review №8

Lucas did a great job at our property. I had two other electricians out, and they either never got back to me or suggested less than ideal solutions. This was a time-sensitive job and I finally found Bolt the day before I needed the work done. Lucas was out at the property within 2 hours, listened to what I was trying to do, and suggested a solution that was better than mine. His crew was there the NEXT DAY to complete the work! They did a great job and he even stopped by later that day to supervise and make sure the work was performed correctly. When I was able to stop by a few days later, everything looked great. Thank you Lucas!!

At
Review №9

They came in and saved the day for our vacationers—Keeping our business profitable and our guests happy. I compared regional prices and found their quotes to highly competitive and of great value! They arranged such timely service that we were able to stay operational. Thank you!

An
Review №10

Responsive and easy to work with. Received email with reasonable quote for all work specified. Able to schedule within 48 hours. Cameron was friendly and professional. Would definitely recommend and use again.

jo
Review №11

Had an appointment to install an outlet for a chair lift. Never called never showed up.

JA
Review №12

Called in the evening, and had a fella out the following morning. Wasn’t a complicated job, but he got it done quick. Little steep $ for a quick house call but that’s the way it goes.

Cl
Review №13

Technician came within indicated time window. Performed a thorough inspection as per requirements. Very efficient. I highly recommend this company. Thank you much for your services!

Er
Review №14

Bolt Electric is amazing! Sean and Cameron came out and replaced our breaker box as an upgrade to the one we had, and every unforeseen issue that popped up they took care of. Went from a simple 5 hour install to a 13 hour one due to those issues. Hunted through every outlet when some of the new breakers were constantly tripping. Even came back within an hour of calling the office when one tripped later on in the day and wouldnt stay on! Between the prompt responses, thorough work, great pricing, and good communication with us well be going back to them for every electrical need we have.

Da
Review №15

I was told on two separate occasions to wait for a technician. The first day I was asked to wait from 1pm-5pm. The tech showed up around 5:30 complaining that he had been screwed over by a lady in his office by being told last minute about my appointment even though I had called in the morning. I needed security cameras installed, so he removed my outside light fixtures but brought a ladder that was too short and said he would need longer nails. The next day I was given another time frame, and he still did not show. I called and he later called me back saying he had looked around for long enough nails but couldn’t find them and said he would try on Monday, which I declined. The communication was terrible with them and I was left with my outside light fixtures being left on my kitchen countertops, exposed wires outside my home, and nothing done. It was very apparent that I was seen as more of an inconvenience to the technician as opposed to a customer he really wanted to help. I would not recommend them at all.In Response To the Owner: The technician showed up and wanted to screw the fixtures themselves directly into the house. He never attempted to affix the lights mounting bracket to the home, before attempting to connect the light. This is a basic step that even YouTube explains. I had a different company come out and install them with ONLY the parts that came with them in the box. Additional screws were NOT needed. This technician was very vocal about how inconvenient it was, especially considering it was a Friday night. I hate to write bad reviews, but this was some of the worst customer service I have experienced.

Ja
Review №16

Came out and gave us an estimate to install a GFI breaker for a pool. Arrived on time for both the estimate and installation. I’ll definitely use them in the future if we need any additional electrical work.

Bu
Review №17

Easy transaction. Everything professionally replaced. Gave additional safety products for future upgrades. 👍🏾

Er
Review №18

Maybe just a string of bad luck. Ive used them before and they were good. This time we had alot of issues with getting proper lights and miscommunication. The actual Electrician was super nice, did nice work and cleaned up. Their prices are also good. I kind of hold management at fault in this situation. I had to chase for updates. Some feedback would be if you have to go back to a clients house 3 times, management should be all over the situation and calling the client. Otherwise the quality of work was good.

Co
Review №19

Be aware, Bolt Electric will try to force a upsale on you. They will lie to try to get more money. I gave them architectural plans before they quoted me, and Lucas also inspected all work that needed to be done during his initial walk thru/inspection, before he quoted us. He emailed us a quote before any electrical work was started in 02/2021.Maybe a couple days after they begin working, Sean asked for full payment, and I said no, because I dont feel comfortable paying you in full before the work is completed. Sean let it go, then a couple days go by, Sean asked for payment again. Then I ask him, why are there wires hanging from the ceiling, has all of the plugs been tested? I cant pay you in ful until the job is complete. After the work was almost complete, thats when Lucas approached me for full payment, but now he wants us to pay him extra, but told me to pay the original quote $4,000.00 now, , and hell figure the new balances later. $1,800.00 extra, almost 50 percent the original quote.Bolt Electric surprised us later with a extra bill for work that was not outside the scope of the architectural approved plans theyve already reviewed. They also billed us again for a job that we hired them to do last February 2020, to get power to the building.We still havent seen pics proving their recent random service claim? Is it standard for meter jaws to be replaced once a year?We didnt expect a bill that would be increased almost 50 percent of the original quote, I was shocked while meeting with Sean yesterday, Bolt Electric employee. As he was asking me for credit card numbers, I was asking him for the price he was charging me. Sean stuttered, and then he showed me the new price. (Sean is one of three employees of Bolt Electric that was on site regularly.)Lucas, you have my number. Ill pay you the original quote. $1,800.00 extra you want, is a disturbing ridiculous miscalculation, sounds illegal actually. Dude, its only a 30x40 structure, a box. M.G.

La
Review №20

I needed maintenance on my generator. Tommy came, and he is fantastic, the best service I have every had.. Explained everything he was doing, what I needed to do, routinely, and how to do it. He also set me up to only need 3 steps to convert from street to generator power, and back again. He also walked me through doing this several times, I now have no concerns if the power goes out, he made it so easy. I will definitely request him again for my next maintenance, he is fantastic.

Ga
Review №21

I really want to give credit to Lucas for his expert assessment and a BIG Shout-Out to Sean, the tech who was sent out to rectify the situation. Sean was a very professional go-getter, who got the job done! Definitely consider Bolt Electric for your next job!

La
Review №22

The men did a very good job. They were polite and professional.

Ke
Review №23

Cameron was very professional. I would recommend him for any electrical job.

Ke
Review №24

This Lucas guy showed up and was a BEAST. He definitely knew what he was doing. Very Professional & even showed me the Problem. I was only supposed to get and Estimate. But ended up getting the job fixed on the spot. When I get my house rewired. I MOST DEFINITELY will use Bolt Electrical.

Ka
Review №25

We had Bolt Electric out to install a ceiling fan, replace the kitchen light and a couple other small jobs. The guys were great! They were respectful, they knew what they were doing and they cleaned up after themselves. We will definitely be using them for all our electric projects.

DT
Review №26

Brian was excellent in his service. He was very respectful, patient, and went above and beyond. He replaced a high light fixture on a vaulted ceiling and a few very high light bulbs requiring him to stand on the very top of the ladder. He was determined to complete all the tasks with satisfactory performance!

Su
Review №27

Professional from start to finish. My request was for a small job, installing a light over a small island where no previous wiring existed. The installation took less than an hour and it looks beautiful. And the bonus is no mess they clean up after themselves. Totally professional. Will be using them again as we continue we our remodeling .

Do
Review №28

Very friendly and likeable. Lucas was great determining the problem and Alex was great at resolving the problem and restoring our power. We will definitely call Bolt Electric again if we have future electrical needs.

Ph
Review №29

I needed wiring issues corrected for my mom immediately and Bolt Electric was able to take care of the problems. They are a great group of individuals that take their profession seriously. After taking the time to explain the problems and how they needed to be corrected, they took before and after pictures and sent them to me because I live in another state. A friend referred them to me and I was very pleased with the outcome. Thanks Bolt Electric!

Sa
Review №30

I have had Bolt Electric do a variety of projects over the last year. They quickly respond to phone messages and arrange for someone to come out to assess the project. They send an estimate right away and are ready to set up a schedule for the project. I have had good work done with polite workers who clean up any messes and complete the work within a reasonable time. The prices are also reasonable. I would recommend Bolt Electric for your simple and difficult electrical projects.

pe
Review №31

Bolt electric installed an outlet for a Tesla I will be buying. They provided a quick reasonable estimate and then completed the work the next day very quickly. The work was of high quality and the electricians were friendly and professional. I would absolutely recommend bolt electric for any electric work you need

Kr
Review №32

Lucas and his team are amazing! They gave us the best quote for installing our whole house generator. We also had them do some electrical work inside involving our outlets-they made sure to be specific in their repair explanation so that our home warranty would cover part of the repair. They are attentive and professional-they make their customers a priority and that is very hard to find these days. I cannot praise this company enough-if you are in need of ANY electrical work-look no further. I am a huge researcher and I can promise you I have already done all of the work to find this diamond in the rough.

Le
Review №33

They were very nice on time. And answered all my questions. I got my light fixed and several free quotes for another time. They are also very reasonably priced. I will be calling them in the future. Great. Job!

Je
Review №34

Lucas arrived on time and met with my husband. Very professional and looked at our electrical panel. Made some recommendations and installed a new breaker and hooked up wiring. Also gave quote for new projects that were requested. Came in under budget that was quoted over the phone. Would hire again. Thank you.

Bo
Review №35

Service of installation was very professional. But the first thing I asked them before sliding the new oven into place was to give me a chance to clean where the old one had been because there were splatters of food on all the walls and the floor was very dirty. This was years of accumulation of food, grease, and dirt. Unfortunately they put the oven back without letting me clean. Almost in tears, I went to take a nap. And voila, when I woke up, my husband informed me the gentlemen had came back and got on their knees and did all the cleaning. This was an especially kind act since I am recovering from a serious concussion. A great big thunderbolt to you, BOLT ELECTRIC!

Ra
Review №36

Did great work and cleaned up when they were finished. I would use them again and have no problem recommending them.

Bo
Review №37

2 young men arrived as scheduled and replaced my main electric panel. They were professional and courteous and did a neat and clean job. All work was performed to my complete satisfaction without any comments necessary on my part. The final invoice exactly matched the estimate and I am very pleased with the finished product.

Na
Review №38

Alex was very professional and pointed out problems he ran across. He even cleaned up when he finished.

An
Review №39

Cieling light fixture moved and Four recessed light fixtures installed. Sean completed the installations in a professional manner.

Vi
Review №40

The work was completed well. But there were some serious communication issues that made me feel uncomfortable and even unsafe.My estimate appointment went well.However, the day of my appointment window for the work (8 am to 11 am) I didnt hear from the company until after noon and was asked to send photos so the tech could get parts. A few hours later I was informed they didnt have the necessary parts. They offered an appointment window 4 days later at the same time(8 to 11 am) and I agreed. That day I didnt hear from the company until 4 pm, when I received a voicemail that the electrician was en route. I called back and asked for their name and an idea of how long the work would take, since Id been told 4 to 6 hours by the man who gave me an estimate. I wake up very early for work so I wasnt interested in having a stranger in my home until 10 pm; I was told the work would take 1 hour since the electrician would have a coworker with them to help.When he arrived, he was a different technician than I had been told over the phone and he was alone. This is a very uncomfortable situation for a woman who lives alone; do I turn them away and have to start from scratch to find someone to do the work? Or let a strange man into your home in the hope theyre legit?Alex did a great job and was utterly professional, but I was deeply unimpressed with the logistical experience.

Ja
Review №41

Very good at getting the appointment and executing the work. A little bit of a run around with me but insurance agent got what he needed from them. Would use again on my home in Florida.

Ju
Review №42

Our experience has been very good with Bolt Electric. We used them for adding outlets in our garage a while back. Recently we had some light fixtures changed out. Both times arrived when stated, work was done. Prices seem reasonable. Would highly recommend.

Me
Review №43

Lucas was very knowledgeable, explained what he was doing and why the switches were not working. I will certainly call Bolt Electric for any future electrical issues.

Ca
Review №44

I am very pleased with the service provided and will absolutely use them again as well as recommend.

Da
Review №45

Came out to fix a loose wire and correct a faulty connection to a panel. Matt was professional, courteous and thorough. Whole operation seemed very professional and had expertise. Thank you!

Ca
Review №46

Very courteous! They explained everything to me as they did it. Professional service that was fast :-)

m
Review №47

Thank you for the smooth transaction. They showed upOn time and worked through. Thanks for your help.

KE
Review №48

Lucas was great. On time great job very informative. I would recomend and use again. Thanks for your help.

Ra
Review №49

After waiting between 8 -11 as the requested time, I finally got a call saying they were running late at 10:40 and would be another 40 minutes or so. I had a place to be at 12. I then said I could possibly get off early that Friday and that I would get a call, or Saturday if possible. I was never contacted again regarding those days. After an initial positive experience, it went downhill after.Edit to the Owners response. I would be more than happy to pull my phone records and voicemail to prove you wrong. No response, so dont spin it. You failed and wont be needed. It appears from your reviews that I am not the only one. I found a reputable company that does respond and the problem has already been resolved.

Ch
Review №50

Gave a very good explanation of what would be needed to install our new bathroom vanity lights. Install was quick and the work was done to what we asked for.

Th
Review №51

I was offsite and they kept me informed and were always on time or early

Wi
Review №52

Excellent; both men were professional and friendly. I’d use again if I need more electrical work.

E
Review №53

Lucas of Bolt Electric was incredibly informative, friendly and thorough. He took the time to show+explain everything what he was doing so we actually understood what had happened and why. Plus we never felt like we were being taken advantage or fed BS.

M
Review №54

Top notch electricians. Lucas and Steve were fantastic and very thorough. Steve replaced traditional outlets in my kitchen with GFCI outlets. Will use again for electrical needs and refer to friends/neighbors.

St
Review №55

Made an appointment to get a quote for a portable generator hook up. Appointment was made between the hours of 8-11 am. I waited for them to show up. At 11:20am I called Bolt and was informed that the technician ran into a problem and he would be here in 45 minutes. Approximately 45 minutes later I received a call from the person that schedules the technician at Bolt and I was informed that he had not left the previous job. At that point I said forget it. There follow-up is horrible. A simple call and I would have understood. I will never use them. There are plenty of other choices. There follow up needs improvement.

Ky
Review №56

They did an incredible job, showed up on time, and walked me through every step of the process. I would recommend this company to anyone.

Ca
Review №57

You have a customer for life! I called they were at my house in 10 mins. Gave it to us straight quoted a price, made the appointment pulled the permit. Mike came the next day with a hurt hand and fixed us up. I am overjoyed, and will always use bolt from here on out! Thanks guys ❤️❤️⚡️⚡️⚡️

Fr
Review №58

Professional and polite. Hidden problems boosted the cost by a third. I’m sure to call them again for other projects. Work was great in quality and Alex was respectful of my home and chandelier

ma
Review №59

We had a lighting strike and their tech was able to locate the problem and fix it quickly..... great job, courtesy tech and very knowledgeable.

le
Review №60

👌

Ch
Review №61

Thank you Bolt Electric for your great work and help!Thank you for your great staff!Look forward to working with all of you and your great team in the near future!!CW

Ca
Review №62

Bolt Electric installed 4 ceiling fans at a reasonable price. The office staff and electricians were both courteous and efficient. Thanks for the cool service!

C
Review №63

We have used Bolt Electric for several jobs. They are fantastic! ALWAYS professional, polite, and honest.

FE
Review №64

My appointment was for 2pm and the electrician showed up on time. Had the job completed and was professional. I have a few other jobs that needs to be done and I will be requesting Steve for sure. Great job!

Jo
Review №65

They definitely did a good job all the connections are clean they did it in a timely manner.

Ca
Review №66

We needed a dedicated line put in ASAP and Bolt Electric was fast, informative, and VERY helpful. Will use and recommend them in the future.

Mo
Review №67

They did an outstanding job. Came in and quickly replaced 6 lights and cleaned up everything.Good job

Bl
Review №68

They were knowledgeable courteous and did a great job of cleaning up after themselves. I will use them again.

So
Review №69

Best service by far! Priced right and the work is impeccable! While living here we will only use Bolt. Thank you again Lucas

Tr
Review №70

Did A wonderful job

Ca
Review №71

Good company. On time and efficient.

Lu
Review №72

Very professional ,honest, dependable and reasonable priced service. I will definitely call Bolt Electric for all my future electircal needs.

Li
Review №73

These guys know what they are doing. I will absolutely call them if theres a need in the future.

Bo
Review №74

Excellent response time! Very professionaltechnicians! Will definitely use them in the futureas well as recommend this company to friends! All good!!!

Ge
Review №75

I’ve know Lucas Thomas going on now probably in the ball park of 10 years and to call him my go to electrician wouldn’t do him justice. He’s more then my electrician he’s now become a family friend and is like my brother. I no longer ask him for a price when it comes to any repair I just tell him to take care of me and he does. He shows up on time, is clean cut and respectful and most important he’s not a salesman. He’s an honest upfront electrician that makes great recommendations for safety and functionality purposes. He recommends items and when I say no he’s not pushy or gets mad like other companies I’ve used, he just says ok and makes sure I understand these items are important and should get fixed in the near future. I trust him with my family’s safety 110%.

Ca
Review №76

Overall we had a fantastic experience with Bolt Electric and I would recommend their services. They are prompt, stand behind their work, and are competitively priced. We will definitely use them again for any future jobs.

El
Review №77

These guys are on top of it, really pleasant guys and very knowledgeable about their work. I will have them back in the spring for more up grading to my house.

be
Review №78

Excellent work. An honest electrician who knows his stuff and gets the job done quickly. We thought the problem was one thing and it was really something else, but he charged us a fair price and made the fixes quickly. We are very happy and will definitely do business with him again!

Le
Review №79

Great job! Very professional. Even after hours came when I had emergency.

Cy
Review №80

Bolt Electric is everything they claim. They show up on time and give a call to let you know theyre on their way. Technician wore booties at my request since I recently got new carpet. He cleaned up afterwards and since I dont have a home computer, I was provided with a hard copy receipt. I would recommend to all my friends.

Ja
Review №81

They came and did the job, it took a little longer than expected but it was 1 flat rate. So that was good. Answered any questions I had. It was a good experience overall.

An
Review №82

Danny was awesome! Prompt, pleasant, efficient, and super friendly to my daughter and pets. He installed a new ceiling fan in my living room and it works perfectly. I will definitely use Bolt Electric again and ask for Danny!

Mi
Review №83

Guy showed up in the timeframe I was given. Would be a 5 star but he had to go back to the office before he started working to get a piece for the job. The lady in the office (I’m sorry I forgot her name) was very nice and pleasant to talk to.

Mi
Review №84

The staff at Bolt were very friendly and efficient and got the job done in a very timely manner. I got a free estimate the day after I called and the following day the work was done and completed to my satisfaction. If the need arises I will definitely call them again.

La
Review №85

We needed a home safety inspection on an investment property we bought from afar. We were not familiar with the process and were happy with Bolt Electrics explanation via e-mail regarding, not only their price, but the entire process, start to finish. The level of communication is fantastic! E-mails, texts and phone calls to ensure the best service! The technician was knowledgeable and offered advice concerning the passing of the home safety inspection as well as other electric needs in the home. Thank you Bolt Electric! Will use your services for all our investment properties in the Jacksonville area!

Ro
Review №86

Fast and prompt service. Tech was nice and very knowledgeable. Explained everything he was doing and other services that might be useful in the future. Very satisfied customer.

ch
Review №87

One of the most professional and honest companies around. Quick and clean, making the job easy. Highly recommended

Br
Review №88

They were very responsive to changes that I made once they were here. The work looks great and they cleaned up after themselves as well.

Ca
Review №89

Its hard to have trust in a vendor that comes to our homes to solve any problem we have little of no knowledge of. How do I make informed decisions. Well, Wayne from Bolt electric resolved our problems successfully and professionally and won my trust by explaining every detail of what was wrong and his recommendations for repair.We had a new oven installed but we found that there was no power to the oven, so I had to call an electrician. I called Bolt electric. Their electrician, Wayne, found the problem but in doing so he discovered that the electrical panel was not only out dated but that some of the wires showed burning at the ends. He suggested that it was time to upgrade the panel. I believe it was unsafe and did need replacing.Bottom line, the price was in line with other estimates Ive received. Along with adding 2 dedicated lines for my garage workshop, the panel was installed neatly and just what I needed to be done. Ill be a return customer if I have a need for an electrician.

Am
Review №90

Electrician was very efficient and honest. I was told my room required rewiring by another electric company. When the Bolt electrician arrived, within 10 mins, I was told my sockets were out, NOT to rewire the entire room. Of course, that is a substantial savings!!I will always use and recommend Bolt to everyone,Amelia Miranda

Se
Review №91

These guys are awesome and I would definitely use them again if needed.

Mi
Review №92

Service call was arranged for the same day at my request. Tech was able to diagnose the problem very quickly, made the correction and was very reasonable

St
Review №93

Ok

Va
Review №94

Bolt electric did an awesome job at my new home. I would recommend them and use them again.

Hu
Review №95

Fast response for call same day estimated on job,next day finished on agreed price nice job thx Julius

Ru
Review №96

Professional on time and very informative regarding the estimate. The job was done very well, clean up was very good. Professional customer service. was very satisfied with the work.

Ke
Review №97

Very professional. Working on my quote and not pushing more expensive options.

Ka
Review №98

Prompt response to service request, on time for appointment, experienced electricians, everyone very courteous from first call to final handshake. Already planning next project using Bolt Electric.

di
Review №99

Dont waste your time with others. Truly professional and wonderful in every way. Perfect work.

Ch
Review №100

Technician provided excellent knowledge and professional representation. Fully explained what was needed and how the work would be done. Careful to not leave a mess and courteous through out. I will hire them again next time I need this service.

Information
6 Photos
100 Comments
4.7 Rating
  • Address:841 Prudential Dr 12th floor, Jacksonville, FL 32207, United States
  • Site:http://www.boltelectricnfl.com/
  • Phone:+1 904-701-3312
Categories
  • Electrician
  • Contractor
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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