Ey
Eyecarecenter PA
4130 Western Blvd, Jacksonville, NC 28546, United States
Comments
Ce
Review №1

I have never been treated any better. The provider and staff were all very friendly, kind and helpful. Sonjia and others were very caring and cleaning everything before and after using them to protect us from the virus.I will differently be using them for my eye care.Thanks to you all !!😍

Am
Review №2

We were seen promptly and professionally. They were very clean and cautious, following covid safety precautions. My 5-year-old son said he would love to visit the eye doctor again 😄 Ms. Kaylee, Ms. Natasha, and Dr. McDonald were all wonderful!

Ca
Review №3

We had a really great experience both times we came. We are a compromised family and the measures you are taking to keep yourselves and others safe made us feel very comfortable. Thank you for working so hard, we love this office.

Ca
Review №4

Ive been going here for a few years now. The staff is friendly and knowledge. They dont overbook so my appointments arent long. Im usually in and out in an hour or less. I enjoy my services and plan to be a patient for many years to come. I would recommend to anyone looking for an eye doctor.

Jo
Review №5

There was almost no wait time. Every single one of the staff was super friendly and treated my kids like individual humans 🙂 Doctor was kind and my kids got to pick out the glasses they wanted without judgements. Super awesome experience!

Am
Review №6

I was having an issue with my vision. They were able to get me in the next day, do all needed tests. Then had to refer me out for more extensive tests with another doctor. I then received a call from that doctors office before I even got home and was seen the next day. Great service. I excellently care all the way around!

ro
Review №7

Dr. McDonald and her staff went above and beyond to ensure I was taken care if and comfortable for my severe eye problem. They are truly compassionate and ensured I had a clear understanding of what I needed to do after I left the office. Dr. McDonald is extremely thorough with eye examines. Highly recommend!

El
Review №8

This place is very professional, efficient, and personable. My eye concerns are heard and addressed every time.

Ca
Review №9

Every single person I encountered from check in, check out, assistants, techs, and doctor, were amazing. You could see they were busy, but there was hardly any (if at all) wait times, and everyone was so kind and thorough with me. This has been one of my greatest experiences at a doctors office in my life. Everyone was fantastic and everyone deserves a raise! Thank you so much!!!

Ly
Review №10

Awesome people work at Eyecare center in Jacksonville NC. Pleasant experience every time I go.

Pa
Review №11

Dr. MacDonald and her staff were wonderful and patient. They were extremely thorough in thei evaluation of my eyes and then very upfront and helpful when looking at the coverage my insurance had.

To
Review №12

I have been going to this office since I was ten, possibly younger, and I have always felt welcomed and taken care of. Such a pleasant environment.

La
Review №13

I would like to say that the friendliness in that office was wonderful. From the beginning to the end. I had a great experience at the eye center. Where I was afraid because of the diabetes and thinking that my vision was messing up because of that to find out that it isnt was a big burden lifted. So thank you to the Kind Dr. And all the staff.

An
Review №14

The service was awesome. Had a medical issue and was able to get in quickly to get it looked at. Everyone was great 👍

Wa
Review №15

Friendly staff, very clean and disinfected equipment and environment.I would recommend family, friends, anyone..to visit the EYE CARE CENTER in Jacksonville, NC

Bu
Review №16

They gave me a peace of mind about my concerns with recent issues with my eyes. They were super professional yet personable. I was dreading my trip to the eye doctors worrying about cost and possible changes in my sight. They did the math for me and found the cheapest solution that worked around my jobs benefits so that I left feeling confident in my choices of new glasses and monthly contact purchases!

Ma
Review №17

First time being in their office, Dr. McDonald was awesome. The staff were very friendly, great, Especially with my son being there with me. I really appreciate them a lot. ❤

An
Review №18

The staff was amazing , the eye doctor was amazing, and they had a great selection for my eye glasses and even helped me get contacts better suited for my life.

El
Review №19

The staff is always helpful and ensure that your needs are cared for. Dr Mac Donald is the only person I would trust with my eyes.

Pa
Review №20

Thank you for your professional and personal touch during our visit. And during these trying times.

Sh
Review №21

Best eye exam so far! Doctor and staff were very friendly and accommodating. It was a pleasure!

Ma
Review №22

Thanks for being available and trying to insure our safety! Appreciate you all

Ra
Review №23

Very friendly and courteous staff. Thorough check up procedures. Felt very comfortable. I would highly recommend to anyone. Doctor was great! Very pleasant experience.

Ti
Review №24

Front desk staff is always great to see. There is one in particular I love with blonde curly hair. She is always so sweet and remembers me. Dr. Ayuso has always been wonderful and family’s only eye care doctor for over 10 years!!

Ca
Review №25

Very friendly staff and Doctor took time to answer questions. I love this office and highly recommend it!

Jo
Review №26

The West office has always been much better run.

Ga
Review №27

I have been a customer at Eyecare Center for many many years to include my wife and we have always received outstanding service. From Dr Ayuso to his entire staff they have always been professional, courteous and always accommodating and helpful. I highly recommend this office.

Ju
Review №28

They got me in unscheduled on the same day. Took me back before my appointment time and took care of my issue very quickly. Changed eye care provider over to them afterwards. Very happy with this experience. Friendly, organized, and professional.

ta
Review №29

Thanks EVERYONE! Best exam Ive ever had! Every person took time with me and made me feel special. Truly special. I felt at home. The moment I got there I could tell was somewhere that the employees loved their jobs. To me thats where the heart is. I even got my broken glasses fixed while I wait for my new ones.

Wi
Review №30

I went to get a checkup and took my 2 year old son with me and every single staff member were incredibly patient with both of us. They all were very helpful and kind! They also made sure to suggest everything that was on sale to help save me money so that was awesome! Most places try and show you the most expensive. I will definitely go back until we move! I could not have asked for a better experience!

Ma
Review №31

Great job. Very professional. Got me in the same day I called

At
Review №32

The staff was timely and caring as always. They listened and made appropriate recommendations. A+ service

Ca
Review №33

Friendly competant staff. Great Experience

Ka
Review №34

Very courteous and professional staff!

Ja
Review №35

Dr. McDonald was very informative and kind. The other staff were as well. I was seen within a few minutes of signing in, and was well cared for my whole visit. I am glad I chose to go there. I have recommended them to a few people i know and would recommend to anyone looking for good eye care.

Th
Review №36

It was a fantastic experience. being our four-year-olds 1st eye care visit, we were nervous. All of the staff worked well with young people.Dr McDonald, won our daughter over very quickly. Her methods and mannerisms make her fantastic with children.Thank you to everyone 😀

Wa
Review №37

I was very pleased. My exam was very thorough and everyone was courteous, friendly and professional. The prices for the exam and my new eyeglasses were very reasonable.

ti
Review №38

Both the staff and Dr Ayuso were professional and nice. I wasnt treated as one of many patients, I was treated like a I was the only patient. I appreciate the email that I sent the next day with a question to Dr. Ayuso was quickly responded to. Thank you for a pleasant experience for something I dread doing, and thats going to get my eyes examined.

As
Review №39

I wanted to thank yall for squeezing me in last minute and going above and beyond to make it happen, by calling me when someone canceled! You guys are great!! Thanks for all your help!!

Oz
Review №40

This was our 1st experience at the optometrist. My son was a bit nervous. The staff made him feel very comfortable. The Dr. was able to explain everything to me concerning his eye condition. We left very pleased with our visit.

Do
Review №41

Everyone is so friendly and things went so smoothly even with all the Covid protocols. I was very happy with my visit

an
Review №42

All were very welcoming and had a pleasant visit. Will recommend to anyone. Very professional staff. Clean and well organized.

Ir
Review №43

Everyone in the office is very professional. The way they have it set up theres no wait time after you check in runs very smoothly.

Na
Review №44

Great place for an eye exam. The staff is very friendly and helpful. The place has a very at home feeling!

C.
Review №45

Staff is very friendly and Dr. Angela McDonald is the best!!!!!

Gl
Review №46

My Technician was very thorough, professional, and friendly. Dr. Ayuso always the professional and my friend. Great care for over 30 years that keeps coming back.

Ho
Review №47

Friendly courteous staff Keep up the good work

an
Review №48

I have been going there for years, friendly staff, and there very thorough at what they do. Have always been happy with the service, price and people.

Me
Review №49

Very rude, unprofessional staff. Everyone I encountered could use a customer service course. I was completely blown away at the level of rudeness exhibited by a number of the staff members. I definitely will take my money elsewhere.

Ki
Review №50

Everyone was wonderful and most helpful about getting a new type of contact. Im not sure I like them yet, but you never know until you try.

Jo
Review №51

Always a good experience. The staff is helpful and courteous.

Ro
Review №52

Enjoyed my visit with a friendly staff and environment.

la
Review №53

EyeCare Center has professional and detailed staff. Dr. Ayuso is amazing and thorough. I went in needing to get my vision checked, I left with contact lenses and a one week follow up with Dr. Ayuso to determine if the prescribed lenses are working for me. Can we say affordable yes my yearly supply amount was a gift from God for a person like myself who is paying out of pocket.

Mi
Review №54

I saw Angela MacDonald and I am so glad I chose her! She was fantastic! I’ll definitely be recommending her to all my friends!

Br
Review №55

Dr Ayuso was professional and answered my questions. The staff was friendly and helpful.

Gl
Review №56

Wonderful customer service starting from the front desk, during the vital checks, time with the doctor as well as time spent choosing eyewear! I LOVE THIS PLACE!!

An
Review №57

Everyone did a great job ! The staff were very accommodating to my son and I. Great place!

Ni
Review №58

First time there, the office is clean, the staff were very informative and helpful.

Ch
Review №59

Was relaxing and comprehensive test!! Definitely coming back

Ra
Review №60

Great service all around.

Ja
Review №61

The people here really have your view at heart

Ro
Review №62

Everyone very helpful and friendly

Je
Review №63

Great service & wonderful staff, Thanks!

El
Review №64

Very professional and helpful staff. A big selection of frames to choose from.

Da
Review №65

Attentive and caring to me and my needs! Thank you!

Ge
Review №66

They give 110%

Ri
Review №67

The Staff at the Eyecarecenter are awesome!

Co
Review №68

Everyone in the office was polite, informative, and helpful.

Ra
Review №69

Thanks for the great service.

Ju
Review №70

It is always a good experience. They have a friendly and professional staff

Ce
Review №71

Had to wait for almost an hour to be seen, the glasses were not what i was led to expect and the staff couldnt care less about the wait time.

Information
71 Comments
4.9 Rating
  • Address:4130 Western Blvd, Jacksonville, NC 28546, United States
  • Site:https://www.eyecarecenter.com/locations/nc/jacksonville/jacksonville
  • Phone:+1 910-353-9200
Categories
  • Doctor
  • Optician
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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