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Reedy Branch Family Dentistry
10920 Baymeadows Rd Ste 5, Jacksonville, FL 32256, United States
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Da
Review №1

Such a wonderful atmosphere with very friendly practitioners. Always feel like Ive left with a clean set of teeth and well-understood expectations.

Cy
Review №2

I had a great experience as a new patient. The hygienist and Dr were very nice and personable. They were very thorough with their exam and created a dental plan for any work that needed to be done. I was very impressed.

Ta
Review №3

This is the best group I’ve ever been to. The office is clean and spacious. The staff greets you with a smile. Mrs Deb and Doc are the real deal and I highly recommend the practice. I’ve gotten family to join me.

TC
Review №4

Been going to Dr. Boales my whole life and I’ve never been disappointed. He and his staff is always kind and personable.

Ka
Review №5

I have been a patient of Dr. Boales since I believe I was in my early teens and I am now just turning 22. I have had so many problems with my teeth and Dr. Boales is always able to fix the problem. I am very embarrassed about my teeth and I always walk out feeling better about myself. Dr. Boales is a fantastic dentist and a lovely person. He always asks how Im doing and how my family is doing, has kind manners, and is quick and good at his job!! I also always love to see the girls up front and in the back (Debbie is usually the lovely lady who takes me back). My point is that no matter who I see up front or who takes me back, they are all so kind and make me feel as comfortable as possible. They also are lovely and so kind on the phone, if I have to reschedule or cancel, it is no problem. Dr. Boales is also so kind to his staff which is beautiful to see.. It shows that everyone is a team there.. not everywhere you go is like that. I am never embarrassed or afraid to call (I am shy). The patient care is outstanding!! I have NEVER had a bad experience or felt judged at all. I feel so comfortable with Dr. Boales and his medical staff. My siblings and parents also are patients of Dr. Boales. We love you guys so much!! ❤

Tr
Review №6

Absolutely 💖 Crystal, my hygienist!! So sweet, personable and thorough. And Dr Bowles rocks!

Ap
Review №7

I have been going to see Dr. Boales Since 2001. He has always been wonderful. I have had a lot of dental work with him through the years and I have always been very happy with the results. I wouldn’t go anywhere else and I would recommend Reedy Branch to anyone looking for quality dental work. The staff is always welcoming and professional. If you are looking for a new dentist, this is the one!

Su
Review №8

Great experience! Crystal does a great job cleaning my teeth!

Le
Review №9

The ladies that work the front desk are extremely patient and friendly and very nice people. Love the Dentist Dr Boales and the hygienist crystal. Great office.

Sc
Review №10

Great staff friendly And professional at the same time been going there for many years and very satisfied with all the work I’ve had done.

Ca
Review №11

Both my husband and myself had our cleaning done by Christie who is always very nice and pleasant to see..She also does an excellent job..would highly recommend her to others looking for a very good hygienist..thank you The Shepards.

Dr
Review №12

The absolute best medical office visit I’ve ever had in my life. Everyone is so pleasant from the receptionist to the doctor. I love my new dentist!

Mi
Review №13

Dr Boles and all of the employees at Reedy Branch family dentistry are very professional and friendly. They make you feel comfortable and at ease when undergoing a dental procedure. Going to the dentist isn’t fun most of the time but they make you feel good while you are there. I would recommend them to anyone.

Ch
Review №14

I was a new patient today and had an exceptional experience! Everyone was so nice, the hygienist was extremely thorough, and the dentist was super friendly. I felt comfortable there and the surroundings are pretty and calming. I highly recommend! :)

As
Review №15

Everyone is really sweet here! I’m happy to have found R.B. Dentistry. Definitely going to be my regular spot.

Ty
Review №16

Best dentist office in Jacksonville! They all truly care about all of their patients and provide a clean, professional and high level environment for all dental work!

Do
Review №17

Everyone at the office was patient, kind and considerate, would recommend Reedy Branch Family Dentistry to anyone. I have an extreme fear of dentists due to my childhood experiences and have always been at ease with the care l have received from this office from the front office to everyone that works the back with patients. Thank you Reedy Family Dentistry! DJM, 5/24/2021.

ga
Review №18

I was having awful problems with my bite. This office got me in quickly. They were so helpful. Jen the hygienist took a scan of my mouth for diagnostic and spent time going over the results. I would highly recommend this practice 😊

Je
Review №19

Friendly professional personnel, very pleasant atmosphere. Make “going to the dentist “ a pleasure…

Do
Review №20

The office and technical team were prompt 😄 and efficient. It was a very good experience. I felt safe during the whole time. Thank you for making me comfortable 🤠❤️😷 Jen was had me calm and at ease. Another great experience.

Br
Review №21

Extremely friendly and professional got some dental work done and I LOVE with the results. Would gladly recommend them to anyone looking to getting great service. A+++++++

KE
Review №22

Great dentist. Great staff. They make you feel comfortable and do their job

Wi
Review №23

I have been a patient here for over 5 years. Love how professional and friendly the staff is. My dental hygienist is the best Crystal is amazing and takes very good care of my teeth. Dr. Boales is also great, would recommend to anyone. Haven’t had any issues in all my years of being a patient.

Sa
Review №24

Great customer service from the team at Reedy Branch dentistry! Dr Owen Boales and his team treated me like I have been coming there for years, but it was my first time. Very professional and friendly staff! I would definitely recommend this Dentist!

An
Review №25

Jen is fantastic. We have been going to her for years and she is very diligent in making sure our teeth and gums are healthy. Would not consider going any where else. All staff are supportive and friendly.

Kr
Review №26

Been seeing Dr Boales for about 40 years. Great experience all around, every time!

Ir
Review №27

As a 47 yr. practicing MDT I can say with no hesitation that Dr Owen Boales and his dedicated, informed and educated staff are the BEST team that have ever worked in my mouth..Miss Deb is, in my opinion, one of the Top Ten Expanded Duty Dental Assistants that I’ve ever known!

An
Review №28

Love this dental office! Everyone is so friendly and personable. Best dentist I have ever been to.

Je
Review №29

The entire staff is always so friendly and professional. I love this office. I’m in and out with great service fast every time. I recommend them when asked for a dentist 😁

Er
Review №30

I’ve been going to Reedy branch family dentistry for over 10 years. There’s no reason to change. The staff is so polite and welcoming. They always have great hygienists. Their policies and procedures during the Covid epidemic make me feel safe. I would recommend this practice highly.

Er
Review №31

I have been going to Dr. Boales for the last 5 years and love it here! I appreciate that they arent pushy and never make you feel like you have to get something done. They were very accommodating when I needed to get work done at a certain time due to childcare. I definitely recommend this office to everyone who asks!!!

Da
Review №32

EXCELLENT dental practice! Dr. Boales and staff have always made me feel welcomed and cared for as if I’m their only patient. Jen is THE BEST hygienist taking such gentle but effective care and I’m so thankful for her!

Pa
Review №33

Been going here for years because Dr. Boales and staff do excellent work and I totally trust them. They are professional yet friendly and caring. A few years ago I moved and even though I now live further away, I keep going to this great dentist and team. I highly recommend Reedy Branch Family Dentistry.

Li
Review №34

Dr Boales and his team are the best! Not only do they do excellent dentistry, but their customer service and efficiency is incomparable.

Ja
Review №35

On schedule for appointment. Very clean and organized practice. Staff is highly trained and effective, while remaining personable. Who said a trip to the dentist is a bad thing?!

Fr
Review №36

Great place, they are fast, efficient and very professional!!

Bo
Review №37

Thank you folks, you got me in the same day, got me in and out quickly and did a great job as always. You are always up front and informative about procedures and pricing and stand behind your work. Much appreciated.

Re
Review №38

I was greeted warmly as I first walked in the door. Jenn came to get me promptly. She worked quickly efficiently and gently. She always answers my questions and explains why different services are necessary and important. She outlines different choices for me so that I can make my own informed decisions regarding my dental care. I appreciate how comfortable the entire staff makes me feel during every visit.

Br
Review №39

Great service and the appointment time wasexactly as scheduled

Li
Review №40

Had the best experience with a wisdom tooth extraction. From start to finish, the entire process was quick, efficient, and informative. The staff was also great! Would highly recommend.

La
Review №41

I came in for as a new customer for a general cleaning. During the beginning steps to getting my cleaning, there were tests that were performed that I was not told would happen prior to the cleaning and that I had never seen done before. During these tests, the dental hygienist preformed a one regarding a pretty serious gum disease. After the test she proceeded to tell me that even with my pristine dental hygiene, that I had Periodontitis. Because of this diagnosis I was told that counting with my general cleaning (the whole reason I was there) could result in the disease to get worse and they would not be reliable if that occurred and they did the cleaning. Then I was then told that in order to fix the issue, I would have to pay over $700 dollars for a different visit for each side of my mouth to be cleaned to rid my mouth of the disease. Even though there is a pill that can be prescribed to fix the issue and the cleaning being the last step in a regular dentist office. I didnt trust this diagnosis and so I sought a second opinion. I am very glad that I did. I went to a different dentist, one that I had seen in the past and trusted, who performed the same testing and stated that I didnt have this gum disease and wouldnt need to go through the lengthy and costly treatment that was offered from Reedy Branch. I went out on a limb to try a new dentist and I was met with dishonesty and an office that wants to use all this up dated and ground breaking testing to be swindled out of my hard earned income, especially during this time in the world, and I feel cheated and lied to. It is SO disappointing that we cant trust physicians and their practices. This office will try anything to sell you services and testing that you probably dont need and you maybe lied to to get the services they are trying to sell to their patients.

Le
Review №42

Ive been a patient of Dr. Boales for years. He always takes his time with me, and has the best bedside manner. Crystal and Deb are my absolute favorite. The office is clean, and very accommodating. Thank you all for your excellent patient care. Absolutely wonderful group of people including the front office as well.

Br
Review №43

I visited here this morning after my clinic of 10 years shuttered. My COVID-19 nerves were put at ease immediately by the cautionary signage stating the protocols. The wait room was welcoming and so were the staff. My new favorite hygienist (Jennifer) and dentist (Dr Owen Boales) have the expertise and communication skills to meet my expectations. My teeth and gums are in good hands once again!

An
Review №44

Friendliest dentist office I have every visited. Been coming here for 10 yrs and have never had a problem. Would recommend anyone looking for a new dentist.

St
Review №45

Amazing experience. Very helpful group that provides top notch service. Would recommend for everyone seeking a pleasant experience.

Su
Review №46

I love Dr Bowles and all the staff at Reedy Branch, they always go out of their way to help me afford regular cleanings and I’ve had Invisalign braces and Opalescence teeth whitening. I love how my teeth look and get compliments on how white they always are.

Sh
Review №47

Great experience, particularly during this time of Covid-19. I felt safe and received great service. The staff was courteous and provided timely service. No long wait times.

La
Review №48

I came in for as a new customer for a general cleaning. During the beginning steps to getting my cleaning, there were tests that were performed that I was not told would happen prior to the cleaning and that I had never seen done before. During these tests, the dental hygienist preformed a one regarding a pretty serious gum disease. After the test she proceeded to tell me that even with my pristine dental hygiene, that I had Periodontitis. Because of this diagnosis I was told that countiing with my general cleaning (the whole reason I was there) could result in the disease to get worse and they would not be reliable if that occurred and they did the cleaning. Then I was then told that in order to fix the issue, I would have to pay over $700 dollars for a different visit for each side of my mouth to be cleaned to rid my mouth of the disease. Even though there is a pill that can be prescribed to fix the issue and the cleaning being the last step in a regular dentist office. I didnt trust this diagnosis and so I sought a second opinion. I am very glad that I did. I went to a different dentist, one that I had seen in the past and trusted, who performed the same testing and stated that I didnt have this gum disease and wouldnt need to go through the lengthy and costly treatment that was offered from Reedy Branch. I went out on a limb to try a new dentist and I was met with dishonesty and an office that wants to use all this up dated and ground breaking testing to be swindled out of my hard earned income, especially during this time in the world, and I feel cheated and lied to. It is SO disappointing that we cant trust physicians and their practices. This office will try anything to sell you services and testing that you probably dont need and you maybe lied to to get the services they are trying to sell to their patients.

Is
Review №49

Everyone was very nice and friendly. They are more interested in your care than selling you dental work that may not be needed. Deb, the dental assistant, was amazing and she and the doctor did a great explaining everything very clearly. They treat you like family here.

La
Review №50

I have been coming to this practice for about 3 years and I LOVE it. I’m always excited to go to these appointments and the entire staff here is wonderful!

Lo
Review №51

Dr Boales has been my dentist over 31 years. He is the best and his staff Is awesome as well. I refuse to go anywhere else for my dental care I promise is you allow him to take care of your dental needs you won’t be disappointed ❤️❤️

Ro
Review №52

I’ve used Reedy Branch Dental office for >16 years. I wouldn’t consider going anywhere else. Because I’ve recently moved, I drive almost 100 miles to continue to use them. Won’t consider a new dentist. This office and staff are worth the extra effort!!

AM
Review №53

I strongly recommend Reedy Branch. Jenn the hygienist is amazing and everyone is very friendly and helpful.

Da
Review №54

Had a dental emergency & they were very helpful by allowing me to come in same day. Staff is always so pleasant.

Pr
Review №55

Extremely professional staff. Very clean. Friendly and welcoming environment. They take care of my gums and teeth. I wouldnt ho anywhere else.

Br
Review №56

Only if I could used 10 stars 🌟 ✨ Been coming here for years and never I mean never had any issues.

Bl
Review №57

Dr Bowles and Deb are the Best! And the staff up front are so courteous and helpful!

Sh
Review №58

Staff was super nice and thorough! Really pleased with my first visit!Update: I’ve had my follow appointment and this Dentistry is still 5 star in my book.

K
Review №59

Awesome dental practice! Dr. Boales has always been great & hires great people. Today it was pouring rain & I got soaked. They gave me a warm blanket. Their office is really nicely built & decorated. Even has Bible verses. It’s the nice, personal touch from the staff & the furnishings, added to the expertise that keeps my family coming back.

Fr
Review №60

Crystal gave my teeth a thorough cleaning today. It was very professional. The office is operating with heightened concern for safety with protocols snd new equipment. Thank you.

De
Review №61

Dr. Boales and his staff are one of the best dentistry I ever went to...they are very considerate, kind and very professional. I would recommend them to all my family and friends.

De
Review №62

Absolutely love Dr Boales and my normal hygienist however today’s experience was the worst I’ve ever had at a dentist for a normal cleaning! This person who never even introduced herself, was so heavy handed, out the suction in my mouth and then kept stepping on the hose and ripping my lip with the hose. I definitely feel like I’ve been beat up after that experience and pray they let her practice on some models or something if she’s gonna stick around.

Pa
Review №63

Great to be able to fix my teeth. Loretta is an exceptionally capable Dental Assistant. She helped me feel at ease while spending 21/2 to 3 hours having the drilling etc. And never even made me gag or choke with water due to her expertise. Thanks 😎😁

Ge
Review №64

Great dentist office. Theyre fast, friendly, and have reasonable pricing.

Sa
Review №65

This place is the best. I haven’t been to the dentist in a while, and I am always a little nervous to go. They made my experience so comfortable and easy and answered all questions I had. I highly recommend Reedy Branch Family Dentistry.

Li
Review №66

Wonderful service. The most pleasant experience.

St
Review №67

I am so happy with my visit!! Everyone was beyond friendly and I felt so comfortable being this was my first visit. The office is sparkling clean and put any Covid worry that I might have had away. I’m beyond thrilled and actually can’t wait until my next visit to the dentist...lol imagine that.

Mi
Review №68

Honestly love the dentist he is great super personable but the dental hygienist who cleaned my teeth was very rude and made it to the point im questioning if I want to keep this place as my go to dentist. The Dr. Was truly wonderful though very understanding of my fear of dentists and needles.

Ma
Review №69

I have been going to Reedy Branch for last more than 1 year and I always had very good experience but this time my hygienist was changed. The real problem was she told me during cleaning there is some spot and that looks like cavity. This visit they had taken x-rays. When doctor came to see me, he didnt tell me anything related with cavity. After completing the cleaning, hygienist gave me recommendation paper to fill the cavity with amount shown on the paper. I suspect they tried to just make money by saying that there is a cavity. She was supposed to show me X-ray of the tooth with cavity and doctor should have discussed with me. Next time, I will request to get other hygienist who had cleaned my teeth earlier.

Je
Review №70

First visit to my new Dentist-good experience.

Da
Review №71

I was impressed by the facility and the professionalism exhibited by the personnel in my first visit to your office.However, after leaving my checkup and cleaning where I was told I had at least two large cavities, including one under a filling needing immediate attention, I was only given an appointment in four months for my next cleaning. I am wondering why the cavities were not addressed for a more immediate appointment need.

An
Review №72

We have been going to Reedy Branch Dentistry for several years and have been very pleased with Dr. Boales and the staff. We were very comfortable going into the office during this COVID-19 event Would definitely recommend this office.

Jo
Review №73

It’s always a pleasure to go to Dr.Boales office and a cleaning with Jen! And that’s a lot to say about the dentist’s office.

Ma
Review №74

Wonderful staff and doctor. Everything went smoothly and all my questions were answered. Plus, my teeth feel awesome after my cleaning!! Thank you!!

Ma
Review №75

Curtious, on time, efficient, informative.

Ha
Review №76

The office is clean, modern equipment, pleasant and professional staff and doctor.

TJ
Review №77

Nice and friendly!

Sa
Review №78

Ive always disliked my trips to the dentist until I found Reedy Branch dentistry! The space is relaxing and tranquil... you forget youre in a dentist office! The staff and doctors are very professional, make me feel at ease and do an incredible job at maintaining the health of my teeth.

An
Review №79

I’ve been going here twice a year for over 8 years and I couldn’t be happier. The staff is so pleasant and my dental hygienist is always very careful and attentive while cleaning my teeth. Great location, too, and hours. Really like being able to get in at 7am and out before 8.

Pa
Review №80

Friendly staff, helpful, reasonably priced! Ive been going to Dr. Boales for over 20 years. My husband and son also has followed him.The office is clean and efficient. I cant say enough good things about this great office!

Ni
Review №81

The atmosphere is so welcoming. They treat you like family.

81
Review №82

I have been going to Reedy Branch for years. They are the best. The staff is amazing. Crystal is the best and has the kindest heart. Making going to the dentist easy.

Ja
Review №83

The staff and service you receive is pure EXCELLENCE! It is truly amazing being a patient of Reed Branch Family Dentistry. I highly recommend them.

Re
Review №84

Always a great experience at Reedy Branch Dentistry. All the hygienist, staff and Dr Boales care about your safety and dental care.

Ka
Review №85

Everyone is friendly and helpful. Professional yet personable. I’ve always hated going to the dentist but the atmosphere here is so welcoming and comfortable, I look forward to seeing everyone:

Ba
Review №86

Wonderful job. I feel great. No pain at all.

An
Review №87

Great and very professional persons and procedures. Glad we found you!

Be
Review №88

Friendly staff al the way around, great service! Never feel pressured for additional services like I hear some dentists push with their clients. Everything is clean, great decor and comfortable rooms! Been going there for about 15 years. No complaints!

Be
Review №89

Reedy Branch is a great family practice. They are kind and efficient not only with my husband and I, but also with my four-year-old son who was very apprehensive. They were patient with him, and ended up having a great appointment and experience. Love this practice and Dr. Boales!

Je
Review №90

Always an excellent experience here and so nice inside. The staff is awesome...everyone is so nice. Gentle during cleaning and quick. Had a chipped front tooth fixed very quickly and looks amazing. I highly recommend Ready Branch Family Dentistry!

Jo
Review №91

Excellent service and treatment. Malika has been great as my dental hygienist and I always have a great experience with the rest of the staff. Would highly recommend.

Jo
Review №92

A very beautiful office and professional staff.

Jo
Review №93

Office staff was on the ball from the moment I walked in until I walked out. My dental hygienist was personable and professional. She read past notes in my file and verified the status with me. Have been going here for 10 years and have referred several of our friends.

Li
Review №94

It’s always a pleasant experience at Reedy Branch Dentist office! The staff are always pleasant! I have been going for years and I have never had a bad experience with ANYTHING! Thanks for always being kind and professional!

Da
Review №95

Very smooth process within this office. All the staff was friendly and professional. Zane was really great.

Te
Review №96

I’ve been a patient at Reedy Branch Family Dentistry for over 10 years. They are very personable and professional. I never have to wait past my scheduled appointment time and they are very thorough with the details of what I need. I highly recommend this Dentist!

Lo
Review №97

Upon my first visit as a new patient, I was pleasantly greeted by multiple staff with a genuine smile and warm welcome including Dr. Boales himself. The atmosphere was peaceful and relaxing. Crystal , the attending hygienist, was thorough in her explanation and feedback regarding extra dental work needed. It was coupled with care, patience and authenticity. Overall, the experience was genuinely professional with a touch of class! I would recommend Dr. Boales and his team without reservation. Paula B.

Fr
Review №98

Dr. Boales is an excellent dentist but its hard to get an appointment for teeth cleaning. My husband called for an appointment in November and the first available was March 24th. His staff also dont provide you with an itemized bill unless you ask for it.

Re
Review №99

Im new to the city and received a referral from a friend. Dr. Boales is the best!

Re
Review №100

I have been a patient of Dr. Boales for approximately 8 years. Everyone in his office is always kind, pleasant and professional and the office is always clean. Now all my family are patients and you wont be disappointed.

Information
2 Photos
100 Comments
4.8 Rating
  • Address:10920 Baymeadows Rd Ste 5, Jacksonville, FL 32256, United States
  • Site:http://reedybranchfamilydentistry.com/
  • Phone:+1 904-363-3559
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7am–6pm
  • Thursday:7am–4pm
  • Friday:7am–4pm
  • Saturday:7am–4pm
  • Sunday:7am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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