My experience with the company and owner were more good than bad! Thats expected with any job! The owner was easy to talk to, and we had many conversations! I loved the people I cared for!! Still keep in touch with the owner!! I geek shes very compassionate about her people! Again, this is my experience!

Heard so many bad things about working here from multiple people. This is a maids job not health care and the people are super rude. Avoid this place

The clients are wonderful and the office does everything they can to make sure their clients and caregivers are happy!

One of the caregivers abused my grandma and the lady was so rude when we called with our concerns! They don’t care about anything besides money! Do not use them! They send people who don’t even know what they are doing. They also send some body new every time.

My uncle gets service after he was in the Military and the main woman I think her names Nicole told him that he wasn’t eligible because he only served 2 years. The company lies and are disrespectful don’t hire this company to watch your loved ones. I had a friend who got service, they sent them to her house and the caregiver didn’t even know what to do they told her that she didn’t get any training at all so she just had her cleaning the whole 6 hours she was there.

I would not suggest working for synergy home care in Jackson. I was recently hired and the owner/manager said she sent an email and text about a shift but I did not receive either. It was also not posted on the schedule. She then proceeded to threaten me by saying the state will contact me. I have not received any type of training nor have I gotten my TB test yet. This is very unprofessional and I just wanted people to know in case it happens to someone else. (This would have been my very first shift as well). I do have screenshots of my email, text messages and the schedule. They will not own up to what they’ve done.

Everyone is very informative helpful and nice.

I have been on both sides of the fence and give it 5 stars in both areas.I was totally happy with the care a Synergy caregiver gave my mother after her surgery. They were cheerful, on time and competent. She was able to have the same caregiver for the few weeks that she needed help. I will hire them again if care is needed.I am also an employee of Synergy and have found it to be an excellent company to work for. I love that I can work as much or as little as I want. It is a perfect job for someone who is retired and wants to get out of the house and help someone else.

We use Synergy 24-7 for my Grandpa and have been very happy with them! The caregivers are great with him. He doesn’t need much help, but when he does everybody is more than willing to go above and beyond for him. He currently has the BEST group of caregivers. There is some turnover, such as when a U of M student graduated and then moved on, but the transitions usually go very smoothly and there are still several other familiar faces. The caregivers are all so caring, helpful and really take the time to get to know and understand him. The administrative staff have been really helpful in finding and scheduling people who are the right fit for him and I know that is not an easy task. We feel very fortunate to have such a great team of people looking out for my Grandpa! Thank you Synergy!!

We hired Synergy of Chelsea for my mother who is 86 . They have the most wonderful and caring staff who truly are in the right line of work for themselves as you can feel and see the passion in them for doing this type of work, it is a good fit. The staff also is there for someone like me the daughter of someone they are caring for to support me and make me feel like I am not alone regarding decisions that need to be made or even for running something by them just to get their opinion of maybe a way to approach it or an experience they might have had while caring for others that worked well. They are kind, considerate and quick to get you answers to questions they dont have the answers too immediately. All of the staff is courteous, efficient and oh so caring. I am thrilled that they are caring for my mother, she is happy and feels so well cared for and so we her children (I have 3 siblings) are all very happy with the care she receives.

I joined Synergy HomeCare as a caregiver 2 months ago and I’m forever grateful that I chose to make the transition. I’ve never felt more supported by a job. We are not just a team, but a FAMILY and we’re all here for each other and our clients. Shout out to Randi and Nicole for being the BEST !! ☺️

As an employee of Synergy HomeCare for 6+ months I can honestly say that they’re the best company I have ever worked for. They care deeply for all of their employees and the clients we have too. We are a very team oriented company and we love our fellow sister and brother caregivers and most importantly, our clients and their loved ones. Synergy HomeCare is where it’s at. If you’re not a part of our family, you should be!

Would not recommend this company for anyone that has an elderly parent with dementia. They do not seem to schedule the same caregivers for long. The client never seems to get a chance to feel comfortable with the same person. My fathers had this company for almost 2 years, time to find a new company! IN RESPONSE TO YOUR RESPONSE, I HAVE HAD SOME CAREGIVERS GIVE ME A CALL OVER THE YEARS AND TELL ME THEY HAVE NO CONTROL OVER THE SCHEDULE ARE TO WHERE THEY ARE SENT. AND BECAUSE OF MY REVIEW AND OUR CONVERSATION OVER THE PHONE YOU STOPPED SENDING CAREGIVERS AND LEFT MY FATHER WITH NO ONE.

Amazing place. People kind and servant hearted.

DOESNT EVEN DESERVE ONE STAR. THEY SAY THEY HAVE HOSPICE CARE BUT THEY SEND THESE CAREGIVERS OUT THAT HAVE NO IDEA ON HOW TO EVEN TRANSFER THE PATIENT. ITS VERY HARD TO GET THE SAME TEAM OF CAREGIVERS IN A 2 WEEK PERIOD I COUNTED OVER 15 DIFFERNT GIRLS COMING AND GOING. THE WOMEN IN THE OFFICE SEEM LIKE THEY CARE AND UNDERSTAND BUT CLEARLY THEY DONT GET IT. IVE TALKED TO MANY OF THE CAREGIVERS AND THEY DONT EVEN HAVE MUCH GOOD TO SAY ABOUT THE PLACE THEY WORK FOR. PROBABLY A GOOD COMPANY IF YOU JUST WANT TO PAY FOR COMPANIONSHIP. I WOULD NOT HIRE THIS COMPANY TO TAKE CARE OF ANOTHER LOVED ONE.

Avoid this agency

My family has had Synergy for home aide assistance for my stepmom for about 6 months. My father, the primary caregiver, was recently emergency admitted to the hospital for 4 days and Chelsea Synergy went above and beyond to help us cover care on the home front in the interim. Theyve even followed up with concern over my father. I cant express just how grateful we are for their passion to help!