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A First Name Basis Home Care - Jackson
1675 Lakeland Dr Faculty Office, Jackson, MS 39216, United States
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La
Review №1

A First Name Basis Home Care is a great company. If you are looking for unconditional love and care for your loved ones, this is the place. Let’s not forget the best, LaShundra Anderson! She is the most caring person ever!!!! First Name Basis Home Care is the company for the needs of your loved ones. I promise you will not regret it.

Je
Review №2

Thanks to Lashunda for her patience and being so helpful during my hiring process. I really wish I could give you 10 ⭐️’s. ( I just did) I’ve been working with the company for a couple of weeks doing what I enjoy. Thanks!!

Da
Review №3

Great Company to work for! This company definitely allows room for growth in this field. With the help from Ms. LaShundra, you’ll have everything you need to work comfortably!! 5 STARS !!!

Ch
Review №4

Hey ms .lashundra she have a good attitude and good personality and I love her vibe and she have patient and I just love her

Je
Review №5

From taneicia donaldson.. This is a great place to work for.. Lashonda is a very respectful and outstanding n also outgoing person.. She is very nice and even is a very nice person to work for..She is understanding and cooperative and does anything to help a person out..The staffing department is also remarkable..they also goes out the way to help a person out..I jus love it here!!!

Do
Review №6

A First name Basis has wonderful staff. Ms. Jessica is outstanding. Shes always eager to help out in any way she can. I have referred several patients to their company and will continue to do so. Thanks A first name Basis for making your Clients your main priority.

Tr
Review №7

This is a wonderful company! They provide excellent care to the patients. The process of getting a patient setup is the easiest I have ever experienced. I would recommend this company to anyone who needs help with their love one!

Le
Review №8

A First Name Basis is a great option for your loved one to receive services. They provide great care. Jessica is wonderful to work with! She is always available and will go out or her way to help you out.

St
Review №9

I work with a program that provides mature adults with many educational opportunities and resources. Jessica McNeil is always ready and willing to help educate our seniors, provide information and help out with programs and events. She has a compassionate heart and always has a smile to share.

Le
Review №10

This company provides caring and compassionate care to their clients. They are very professional and do a great job vetting their employees. I recommend A First Name Basis to anyone who needs at-home care for their loved one!

Ra
Review №11

Excellent care, response time and compassionate staff. They offer reasonable rates and options for all needs. Most definitely recommend them to all. :)

Gr
Review №12

This is an awesome facility!!! The staff is wonderful and I would definitely recommend them if you have a family member who needs long term care/hospice. You will not regret it!!!

Ca
Review №13

It is so good to have someone to trust with our precious loved ones...to care for them just as we would ourselves! Jessica is the best! She is so caring and compassionate. Thank you!!!

Ma
Review №14

I had to make a second post to say very quick response time!!!Thanks for being so timely. I really appreciate great customer service.

Me
Review №15

I transfer from Louisiana to Mississippi and lashondra has made the transition easy she listen and was caring and concerned out of all the people Ive met she has a lovely and caring heart truly a good person who delivers good customer care.

Br
Review №16

My company works well with this company and they are an essential part of what we do. I love that A First Name Basis is very accessible. Jessica is your contact here and since being hired into hospice, she has been nothing less than awesome. Shes very professional and responsive to our needs in caring for our patients. Were very blessed to have her be a major part of our team.

Kr
Review №17

Great fast service. Jessica McNeil is the sweetest person and has the best beside manner when helping families. I have referred here many times and will continue.

Pa
Review №18

As a case manager at a Jackson area hospital, I am frequently visited by the marketing nurse, Jessica, who is the sweetest and kindest person. She is always educating us about the wonderful services offered by A First Name Basis.

Ro
Review №19

We just love Jessica. If we need her she is always right there. She always check to make sure things are going great.

Br
Review №20

Great locally operated home care business. I know I can call anytime and receive help from their knowledgeable and caring staff.

Er
Review №21

My Hospice company works closely with A First Name Basis and Jessica McNeil always goes above and beyond the call of duty to help our patients find a caregiver that will fit their needs. She is always friendly and has a smile on her face.

te
Review №22

I have worked with Jessica on many events and her compassion for the senior population is genuine! It takes passionate people to work in this field and Jessica and A First Name Basis have what it takes to take care of your family.

Li
Review №23

Jessica is such a sweet person and personable. Shes very helpful when it comes to serving families all over the metro area.

La
Review №24

I work in home health care and have used A First Name Basis. They provide exceptional care to their patient ! Jessica McNeil checks in with us on a regular basis for follow up and friendly face.

Do
Review №25

A first name basis is wonderful place to work , you basically set your own schedule and they so understanding when things happen in ur life also they make it super easy to talk to them and my supervisor Lashundia Anderson is the best boss you could ever have. And they really make sure all clients are happy and comfortable with the pca that they recieve.

Se
Review №26

Jessica McNeil is always pleasant and a joy to have as a liaison for A First Name Basis. She’s knowledgeable and always willing to offer services to our patients.

An
Review №27

A First Name Basis is a very good Company, to have this is a very loving and caring company and let’s not leave Lashunda out she is very sweet and helpful anytime you call with a problem she will solve it just like that, and also they have some great sweet hard working, money making caregivers

De
Review №28

Wonderful company! The care and compassion they show towards family and patients is one in a million. Easy to work with and Jessica is very responsive to phone calls and any issues that may come up. I would not hesitate to recommend this company to anyone!

Ke
Review №29

A First Name Basis is always pleasant to work with and accommodating. I highly recommend them for anyone looking for private sitting service.

br
Review №30

First Name Basis is a wonderful company that is all about compassionate and care. I highly recommend anyone looking for a hospice facility that provides an awesome staff!

Ch
Review №31

This is a wonderful company. Compassionate and caring. Definitely recommend!

As
Review №32

Wonderful company! Jessica is always so helpful when I need assistance with anything.

Ni
Review №33

Great company to work for!!! Mrs Lashanda is also there to help when I need hours or to answer questions ...

De
Review №34

I work in the industry with Jessica. She is fantastic! She responds immediately and is always friendly and efficient.

Ch
Review №35

Jessica is so caring and professional. We really enjoy working with her!!

Lu
Review №36

Choose a different company.

Pe
Review №37

A First Name Basis provides caring companions to seniors in the home, and Jessica McNeill is very professional and a pleasure to work with.

ve
Review №38

Excellent service! Jessica McNeil has been so knowledgable and accommodating throughout the entire process. Would definitely recommend!

Ma
Review №39

Jessica is always a phone call away. Always pleasant and professional. Fast acting when called upon to set up family meetings.

Da
Review №40

My hospice agency regularly partners with A First Name Basis, serving as our top referral agency when patients require sitter service. Our patients are very satisfied with the care and attention they receive. Marketing personnel regularly check in with our social work and admin staff adding a personal touch. We love the partnership!

Ma
Review №41

As a Social Worker with a local hospice company I can say with certainty Amazing Company!!! Professional and Compassionate care.

To
Review №42

Love the people at First Name Basis. Super friendly. Very helpful. Great to work with. Highly recommend!

Ju
Review №43

Wonderful company with excellent customer service. Jessica McNeil is always willing to help.

Co
Review №44

I work here and love it. But a pay rise would be nice🤣

ca
Review №45

A horrifying experience. There was only 1 sitter that handled her job professionally.Now, The “nightmare sitter”> the first couple of hours she was on duty she searched for the TV remote. She kept on and on and started searching my mother’s home for the remote. I had removed it from the room because the night before she had the TV so loud and on a program that was not acceptable —profanity et al and there my mom was dying. No respect for the patient...NONE. Anyway she kept looking for tv remote So I gave it to her and told her to keep it on closed caption because I didn’t want my mother’s last hours to be filled with the incessant blaring noise from the Television. She actually neglected my mother worrying about finding that remote —so now the worst offense >she Fell asleep and allowed my mother’s oxygen tank to completely empty. At 3:00 AM I entered my mother’s bedroom to find her gasping for air and drenched in sweat from severe pain. There she lay-her eyes wide open with a horrified expression on her face. The sitter was snoring in a rocking chair beside her —the sitter had her legs propped upon my mother’s Rolator and my mother’s blanket over her, pulled Snugly up to her chin She had the rocking chairrockers wedged in to the wall. The paint was no longer visible and the sheet rock crumbled into the floor where the rockers dug in the wall.My daughter and I worked quickly to stabilize my mother —we connected oxygen, administered her pain medicine and after her vital signs returned to her baseline we changed her clothes and bed linen. All this time the sitter remained asleep and still snoring. My mother missed 2 scheduled doses of pain medication as well as 2 doses of Ativan. She was without her comfort meds for 5 hrs. She was scheduled to receive those medications around the clock.We finally got the sitter up and asked her to leave. She had no explanation, nor did she offer a simple apology. My poor dying Mother. I feel so terrible trusting that company. These were her last hours on this earth. I did complain about the sitter and expected another sitter the next night —they were sending the same sitter and said oh it’s ok we talked to her about what happened and re oriented her. I said NO THaNK YOU! I could go on and on.....

Pa
Review №46

The staff they send to our home is great. However, they Do Not ever have back up if that person cannot come as scheduled. They have only showed up once for evening shift in 6 weeks. Scheduled for one evening a week. It is very frustrating for me, since I still must work part time while I care for my 97 year old mother. I hope they can add staffing to cover the patients they sign up for this service.

Un
Review №47

Great facility! Highly recommend!

Ni
Review №48

Wonderful company very dependable and time efficient!!!

Ni
Review №49

Compassionate, caring, easy to work with.

Ja
Review №50

This company is soo awesome!! The customer service is perfect.

Li
Review №51

Wonderful company with great caregivers!

Bl
Review №52

Wonderful company if you need a caregiver in the Jackson area!

bu
Review №53

Great team and very supportive staff!

Information
1 Photos
53 Comments
4.9 Rating
  • Address:1675 Lakeland Dr Faculty Office, Jackson, MS 39216, United States
  • Site:http://www.afirstnamebasis.com/
  • Phone:+1 601-345-4141
Categories
  • Home health care service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
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