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Malcolm & Mutts Educational Pet Sitting
Sapsucker Woods Rd, Ithaca, NY 14850, United States
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Jo
Review №1

Aaron, was awesome and my pup was exhausted upon getting back in my car. Although it was just the initial assessment, we got a great feeling about it and we look forward to building a relationship and establishing a home for our pup here! Highly recommend!

Sh
Review №2

Went on vacation for a week and left Sadie at Malcolm & Mutts. Thought is would be a great experience for her. Shed be taken care of and get some training while we were gone. Literally the exact opposite is what I received. I received a broken puppy back; she was lethargic, emaciated, and scared. Sadie had diarrhea, which she has NEVER had before, just like shes never shed the way she is currently. When asked where there any issues I was told she was sick once but recovered quickly after a bland diet. I sent the food and treats she needed for the week and when I picked her up I received the dry food back. Still trying to figure out what happened to my dog but every time I asked I would receive a response that hed then try to walk back when questioned more about it. Sadie has been on a raw diet her whole life, shes never had diarrhea, never had her coat falling out and never been afraid to go outside. I still have to drag her outside to use the bathroom. She looks and is acting like she was starved. Pictures dont lie, and if you look at the two Im posting you can clearly see what Sadie looked like before we left versus what she looked like after her week at Malcolm & mutts. I dont recommend.

Em
Review №3

Our super playful and hyper pup LOVES going to Malcolm & Mutts. She gets so excited in the car when she figures out where we’re going, and she always comes home exhausted and happy after a long day of play! We also boarded our dog with the Malcolms for 10 days while we were out of town, got lots of pictures/updates, and felt totally relieved that we could leave her in a trustworthy home environment. Aaron has wonderful training experience and insights which is very helpful for our young rescue’s antics, too. Highly recommend!!

Li
Review №4

Our little dog LOVES his day care days! We feel good about the care he gets when he goes to play with his friends each week. When we went away recently we boarded him at Malcolm and Mutts and he did really well there which was a big relief to us. Were glad to have found a place we trust and that our boy enjoys so much!

Da
Review №5

I am so happy to have found a day care/boarder that also does training. Aaron has bee great with helping me work on my dogs reactivity. I was so nervous about having her around other dogs, but Aaron did a consultation with me and my dog is actually great with other dogs. She comes back from day care so mellow. I will definitely keep going back and continue using the boarding services.

S
Review №6

Highly recommend! We were out of town guest traveling to Ithaca for Cornell Graduation. Needed a safe place for our pup to stay while we attended graduation ceremony. Owner was very professional and accommodating. Facilities was safe and clean. Location very convenient. I would highly recommend Malcom and Mutts!

Ma
Review №7

We’ve been sending our puppy to Malcolm and Mutts for almost a year now and have absolutely nothing but amazing things to say about these folks. They are super nice, really knowledgeable and professional about dogs. They really helped train our little guy super well teaching him a bunch of tricks. I truly can’t imagine what this past year would’ve been like without them. Turns out raising a puppy is super hard when all the adults work day jobs (even remotely). Thank you so so much Aaron and Kaylee. We are truly rooting for them!! I definitely encourage you to support their business. P.S. we moved to the Danby area last summer and we’re worried that we wouldn’t be able to keep sending him because it’s about 20 minutes away but they do an amazing job of picking him up and dropping him off for really reasonable rates.

Kr
Review №8

You guys are the best. Loki has been going to M&M since he was 5 months old and 2 years later he still loves it. We’ve been coming to you pretty much the start and it’s the best decision we’ve made.

An
Review №9

Our hound Dennis stayed for 4 days in March-April 2021 and appeared to have had a great time.Owners Aaron and Kaylee are extremely kind and chill and have a nice sense of humor - when we arrived, Kaylee was wearing a dalmatian suit (!). They obviously love dogs very much.They also sell eggs from their chickens. The eggs were fantastic and only $3/dozen.We will be repeat customers next time we come to Ithaca!

Em
Review №10

I had a very bad experience with Malcom and Mutts. My epileptic dog stayed with them for four nights and he requires medication every day to prevent seizures. We talked about medication and dosage before the drop off and again at the drop off. The dosage and timing is also written on instruction notes we provided, as well as on the pill bottle from the pharmacist. Aaron assured me they are experienced in giving pills to dogs and that it wouldnt be a problem.When I picked up my dog, I realized that he had only been given 3 pills during his entire stay, instead of the 7 he required - meaning he missed 4 doses of medication. It is likely he had one or more seizures as a result, as it is very risky for him to miss even one pill.When I asked Aaron what happened, he simply shrugged it off and told me he didnt remember forgetting to give him any medication. What a strange and unprofessional way to handle the situation. I wish I didnt leave my dog at a place where he was at risk and unsafe. I just wanted to post about this in the event anyone else is considering boarding a dog who might require medication.

Je
Review №11

I have been using them for over a year now. Highly recommend using them. They are extremely flexible, Reliable and I never have to worry about my dog, lil bear while I am working. He knows exactly where we are going when we get near there he gets so excited and just about jumps out the window to get inside. On our first visit they took a good amount of time to make me feel comfortable and introducing lil bear to the other dogs. Sometimes they have a lot of dogs there, they all get along. My dog has extreme separation anxiety, but he loves going to daycare. I use them for when we travel for overnight boarding and 3-4 times a week when working. He also has seizures and needs 24/7 supervision, without them I don’t know what I would do. I am a traveling Nurse and have to have reliable dog daycare. Lil bear has learned a lot from being there. He loves playing with the other dogs. Finding a reliable dog sitter that is affordable is hard to do, but you won’t have any concerns if you use them for your pets. They also have other services I would 100% trust them to come to my house for in home services.

J
Review №12

This is definitely the most flexible and affordable dog day care in the area! My dog loves going there and I can tell she listens and respects Malcolm. They clearly are passionate about what they do. I also love that there is no commitment or requirement to go every week, etc!

Br
Review №13

Malcolm takes amazing care of our dog! And I would highly recommend his services.

bi
Review №14

Kaylee walked our two medium sized dogs (total of 150 pounds of dogs, together, on a tandem lead) several times. She was prompt and got along very well with both dogs. This was a tremendous help to us while we were away for a few days. Well definitely ask them to care for the dogs again, and will consider their business for bathing the dogs.

Be
Review №15

We contacted Malcolm & Mutts at the last minute and they jumped right in. They have been so wonderful to work with!

Information
3 Photos
15 Comments
5 Rating
  • Address:Sapsucker Woods Rd, Ithaca, NY 14850, United States
  • Site:http://malcolmandmutts.squarespace.com/
  • Phone:+1 607-342-8080
Categories
  • Dog trainer
  • Dog day care center
  • Pet sitter
  • Dog walker
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:9am–5pm
  • Sunday:Closed
Highlights
  • Black-owned:Yes
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