Wow Jaime gave me such incredible service 11/10 would highly recommend! She was so friendly and personable and kind and made scheduling and the whole process so easy for me. Don’t know if all employees are as awesome, but Jaime was freaking amazing would highly recommend!

My wife and I travel a lot for work purposes and needed covid testing done few months back and was in rush too. I used urgent cares and direct labs, but they always delayed results and blame it on the system which led to miss our flights until I used IHD services. Was recommended by Balwinder (Best member we have in our team) to give a try and not going to lie was surprised that everything went super smooth and got our results early morning as promised. Thank You Mr. Singh and IHD Team.

On August 04, 2020 my wife and I came to Innovative Health Diagnostics for lab work. Platelet level was 32 according to their CBC c Differential. My wife received the results through the coordinator, Deborah Valenzuela EMT CMA, Dr. Andy Huang never explained the results to my wife. Deborah expressed urgency to seek medical treatment (Platelet level of 32 is critical). My wife is healthy and presents no signs or symptoms of bleeding, therefore she requested a validation of results by repeating the lab somewhere else or by another platelet level test. Deborah stated that this should be addressed by my wife’s primary physician and not by them. They ignored our request to repeat the lab for validation and stated this is a primary care issue. Deborah then insisted she seek medical treatment as soon as possible placing a sense of urgency on us as if she was critically ill. She stated my wife could potentially have a low platelet count due to aplastic anemia, vitamin B-12 deficiency, folate deficiency, iron deficiency, viral infections, including HIV, Epstein-Barr, and chickenpox, exposure to chemotherapy, radiation, or toxic chemicals, consuming too much alcohol, cirrhosis, thrombocytopenia. She is not a physician nor a registered nurse, the physician did not discuss these potential causes with her and instead had an office assistant communicate this potentially critical information to her. My wife has no prior medical problems or complications she is healthy. They dismissed this when we brought it to their attention and instead directed us to her primary care doctor. My wife’s primary care physician performed a work up and consulted with a hematologist declaring their labs as invalid and lab error. After providing all of Kaiser’s documentation and explaining what her primary doctor stated they dismissed our proof of clearance and demanded she receive a full work up from a hematologist of their choice. The amount of time and money they are wasting due to their incompetence of their lab, negligence from their doctor, as well as medical diagnosing office assistant should be illegal.

Very nice people.

The best