I was super impressed! The receptionist was friendly and welcoming. The care I received was modern and thorough. Literally all of the stains on my teeth were removed for the first time ever in my life. The building was clean and had a great layout with open doors, screens to keep my mind off the work being done and everyone I worked with was considerate and knowledgeable. They treated me like a valued client even though I didn’t have dental insurance. I’m so happy to have found this place.

Best care I’ve ever received. All team members were kind, they took the time to explain things to ensure I understood the next steps. The level of communication between the team members is on point! Not once did a team member not know what was next. I definitely recommending Aspen Dental! My family will be switching to Aspen Dental.

So much better than any other dental office I’ve been to! The Dr and hygienist were very general and explained everything they were doing. The whole staff was warm and welcoming! All the women there were super happy and enjoyed being there helping others.

I had a crack in my upper left front denture. A repair was needed. Aswe are from out of state, I looked for the nearest Aspen Dental facility, found this in Idaho Falls, ID. I am an established patient, so locating my account was no problem. From my arrival to looking at my repaired denture, I was treated with their friendly and respectful staff. Kudos to Dr Kistler, Katlyn and Jenna! You all made me feel welcome and comfortable; it was a goodexperience. Thankyou!

All were very helpful and kind. Would highly recommend this dental office

Took 5 weeks to get one set of dentures found soar spots that hurt so bad I could not eat called told them how much pain I was in they scheduled me 11 days out. I am very unhappy with lack of assistance given an adjustment would take 5 minutes I think it is ridiculous they care so little. I will never recommend them to anyone

This a con job the minute you walk in the door. It’s always you need a deep cleaning and then tell you that you need more cleaning and that will be another $1640. Went to a real dentist and got my problem resolved that same day. Do NOT go to Aspen dental!

The staff is great, but the doctor is very impersonal. She hardly said a word to me the whole time, and everytime I have been there, I have had questions about my treatment. But when she finishes she just leaves abruptly without saying anything or asking me how I feel, if I have questions, ect... I cant ask her any questions or get a word in because she leaves so quickly without a word. It doesnt feel like she cares about her patients.Edit: thanks for the generic copy/paste reply.

Only Dental place in town to help me out. I had no insurance but that was okay theirs prices are awesome. I went in to get my wisdom tooth extracted because it was bothering me and it was actually one of the best experiences I’ve had at the dentists they really do care for you. Aspen Dental will be the only place I go from now on because they will help you no matter what

Extremely nice staff . They treated me very well and was able to work within my limited budget . I look forward to my next appointment .

I sincerely want to thank the Dr and Katelynn for excellent customer service and hard work. Always very pleasant and took time to explain everything. I appreciate all of you.

Dr. Aaberg and her staff at Aspen Dental are absolutely wonderful. They are always friendly and eager to help. I appreciate the time Dr. Aaberg spent personally explaining my options and answering questions. I would highly recommend their excellent services to anyone!! Thank you so much for my beautiful new smile!! 💯

Very detailed and friendly. Explained in detail what my treatment plan is and help me set up payment arrangement plan.

Staff was very supportive and concerned about my experience. They went above and beyond in ensuring they not only dealt with my problem, but I had only minimal discomfort. A great experience.

I had a bad toothache and called several dentists, without any luck, and when I called Aspen, they offered a free exam (since I was a new patient) and were able to get me in that same day. The staff and dentist were awesome and provided great patient care! I would go back to them if they took my insurance!

Absolutely the worst. My mother broke a tooth. She was in some pain but didnt have a dentist. We looked on her insurance dentist page and found Aspen delta listed as a provider. I made appointments for her and her husband but even for a semi-emergency they couldnt get her in for a week. I made the appointment because it was better than not. I called their billing department several times and left messages but never got a call back. I finally got lucky and talked to someone, and confirmed that they took my parents insurance. Went online filled out all their forms. The day of the appointment my parents arrived and they xrayed her mouth and told her she needed a lot of dental work and it was infected but they couldnt help because they didnt accept her insurance. They didnt even give her an antibiotic to tide her over until she could get another appointment with another dentist. If the insurance and the dental office billing department both say the insurance is accepted how are the patients supposed to know that its secretly not? If they had told us at the onset I could have simply found another dentist and avoided wasting a week while she suffered! I tried to call afterwards to let the billing department know they may have outdated information, but no answer and no return call.

Not my favorite dentists visit. I dont want to acuse them of something so serious as lying but I do think they over diagnosed what I had going on. I had an oral exam 3 weeks ago and nothing had been remarkable. I came here and they said I have periodontal disease ( which is quite serious)! That didnt sit well with me so I went to another dentist the next day and they said everything looked fine with my gums. I do need a few fillings and a root canal but I do not have a gum disease.Quite the diagnosis to get wrong. Again I dont want to acuse but I will follow my gut and never go here again. I will take the two dentists opinions over this one.

Absolutely excellent service. I am new to Idaho and have been to 2 other dentists. The staff at Aspen went above and beyond.

It was a great experience! The appointment was made quickly, the service was exceptional. The staff was friendly and professional, the office was clean and neat. I would highly recommend going to Aspen Dental!

Aspen Dental was very polite and informative. The wait time for my appointment was short. The service was great. They explained everything that I needed to get done. They are willing to do what they can to make it affordable.

My visit was to replace a temporary crown with the permanent one. The visit was quick and done very well.

The Aspen team was absolutely amazing. They made me feel very comfortable and explained everything to me in a way that was easy too understand. Also the pricing was better than my usual dentist. I will now go to Aspen for all my dental needs.

Really great office and staff, super clean as well! I was really impressed with the Doctor, very friendly and understanding Dentist. His assistants also go above and beyond to make your experience a great one and to make you feel comfortable when you are nervous. They offer 3rd party finance options , like care credit, which is great. (BUT if your credit SUCKS, well that’s really YOUR problem you can’t blame them for your bad life decisions.) They explained everything so well and let me ask as many questions as I wanted. I liked how they went over all the treatment I needed but let me start little by little. I am very happy with the work I have received! Thank you Aspen!

They were very nice and helpful.

Brandy, receptionist, was a rockstar. She gave me answers before I asked and knew her stuff!Dr. Jennifer relaxed my anxiety and gave me facts w explanations followed by procedure plan. She knew her stuff too!

Were understanding, caring, and did great at helping me take care of my teeth.

All I can say is wow! After many years of neglect I never expected options I was happy with at a price I could afford. Dont put it off any longer, schedule yourAppointment TODAY!

Did a great job for my son. Very nice women in the office thanks

There is no payment plan. That does not help those living paycheck to paycheck. When you need dentures in order to eat you guys dont help at all. The doctor was good but he did not pull my tooth that broke in half and that is why I went there. I will not be going back even if my life depended on it.

Aspen Dental is a scam. They advertise low cost, give you a quote, take your money and then charge you more or say that it is the fault of your Insurence company even when they get the amount your Insurence will pay prior to giving you the quote.Then they throw an extra bill at you. They will give you a month or two to pay in full but if you don’t pay up they send you to collections even when you make and keep payment arrangements. The first two times I thought it was just a fluke. After the third time I quit going to them but it has taken me a year to get out from under the bill. They sent me to collections even though I was faithfully sending them $100.00 a month. BEWARE!Here is a tip I learned too late. Get their quote, take it to your regular dentist and ask him to match the price. Most dentists will match prices.

My experience was really good. From the time we entered the office everyone was friendly and helpful. One thing I really liked was the comrade relationship that the co workers have for each other. Which helped to make you feel at home and more relaxed. Thank you for a awesome experience.

I tried making an appointment today, my best friend and her family come here and have nothing but respect for the Dentists here, however they would not help me with my appointment today, said I was not flexible enough and the lady named Meeschelle? kept putting me on hold and was extremely rude! She didnt act like she even knew what she was doing! Then she hung up on me! I will not be trying to schedule again!

Staff was friendly comfortable and helpful. My consultation was thorough and everything was explained to a tee

Kind, caring, professional and VERY willing to do everything within their power to help me

Tried to overcharge me $400 on cleaning teeth, lower, and 3 cavities. Called Delta Dental and they made me aware. $900 was the up front cash payment for service rendered. $500 is a great plenty to clean 1/2 my teeth(top is denture) and fill 3 cavities.

Everyone at the Idaho Falls office were wonderful. I was pretty scared and they made me feel at ease. Dr. Gutierrez was skillful, gentle and easy on the eyes. ;) lol His hygienist was very knowledgeable and so nice. I highly recommend everybody that works in the Idaho Falls office to any of my friends and family. Thank you for a pleasant visit.

I loved my experience from start to finish. Love the staff, everyone is really friendly & understanding of my fears. The staff all gets along so good & works well together. Everyone is very friendly. The Dr takes time to listen to my goals & concerns. My cleaning was the most gentle cleaning Ive ever had and also the best. The staff was very educational & explained everything to me as they were doing it. The office girls worked with me for financial options. I had a great experience & would recommend this office to everyone!!

Staff was friendly and courteous. I already have Dentures from a different Dental Care which Ive been unhappy with for close to 3 years. They claim there was nothing else more they can do. Aspen made me more comfortable that they could give me better Dentures with a better fit and if necessary anchors on my upper dentures. I really wished I would have went to Aspen first before the other dentist but I wont know for sure for a short period of time if Im happy with these newer dentures.

Good experience the dentist was very nice and reassuring

Thank you for all you do!!

I was very pleased with my first visit to see about getting my dentures relined. The doctor look mouth and the x-rays for the bone denisty and looked my dentures over very carefully. Then said that could be relined. He wants to make a mold of them to show his office how dentures should look like.

They explained everything and helped in any way they could. They did more then I thought they would. My first visit was for an exam and they checked every inch of my teeth and letting me know wat can be done. Staff is really nice and helpful.

Nikki the hygienist was the nicest and most gentle hygienist I have ever had. Plus she is fun to look at. Dr. G was great and very personable. The entire staff from start to finish was amazing and made the experience very comfortable. Thanks Aspen dental!!!

They were great.

It’s was bad went in to get a tooth pulled and I’m in a lot of pain and they wouldn’t do anything for me or help me with my pain so I will never go there again . What dentist says we can get you in and do all the extras but then says they can’t take it out for you and there is nothing they can give you to help with the pain. Waste of my time. Will never go there

My Aspen dental experience was phenomenal, they were so positive and kind. Everyone there made me feel very welcome and relaxed. I would definitely recommend anyone looking for a new dentist to come check them out. Thanks again Dr.G and staff:)

Prices are affordable and they took the time to explain everything . Im Very happy I found this place I highly recommended !!

Great communication with the hygenist and my visit wasnt very long!

I love this dentist! All the staff are great workers and have amazing attitudes! Gutierrez is seriously the best dentist in town! I got a tooth pulled at a different dentist and even with laughing gas, 2 numbing treatments the pain was awful I was almost in tears because it took almost 30 minutes to pull. So when I had to get another tooth pulled I thought it was the end of the world especially since aspen dental didnt have laughing gas. They assured me it would be OK and I braced my for horrible pain. It didnt even take Gutierrez 2 minutes to pull the tooth! I didnt even know it was out until they started sitting me up and I asked if there was a problem or something. Nope! He was just that good no pain no tears no crunching noise from the tooth being pulled out. Even after the numbing wore off it was a little discomforting but nothung to bad! Thank you aspen dental! I will ALWAYS refer my friends and family to you!

The only good part was the experienced and friendly technician. The prices they promised were double what they actually wanted to charge. You cant even book an appointment without a down payment, and if you dont have the money for the treatment, they have a great payment plan that will reject you because your credit isnt perfect.

I called in with tooth pain and they got me in that same morning and had my tooth taken care of in about an hour. Great staff and super great doctors.

Everyone is very friendly and smiley! Each person explained step by step what they were going to do so I want sitting there wondering what was going on. The only negative I have is that I wasnt told it would take almost 2 hours for my first visit. Wonderful spa like atmosphere helps with jitters too!

I had a great experience. Very friendly knowledgeable staff. I will continue to go there for my dental work and needs.

The assistant was not very good. She kept doing things wrong. Dr. G had to keep correcting her as he was working. My mouth kept filling up with whatever water and such and she didn’t suck it out! Dr. G while he is a very good and nice he wasn’t very gentle. My initial visit I was very pleased with the entire staff but with this procedure I was not very impressed.

Love the staff; very friendly and accommodating. I am completely satisfied with the experience, personal concern for my needs, and work being done by my dentist Dr. Burt. My one complaint is the time it takes to get crowns done. Aspen Dental contracts with a lab that is out of state and consequently it takes weeks to get crown work completed.

The staff was very professional and helpful in my teeth issues. How ever I did feel a bit over sold on everything. But I do know that they are only trying to help me get my teeth in better shape, just unable to spend the money right now.

They said I needed a crown, in hindsight I did not, and after having them do the crown 3 different times, its still not right. My first appt with a different dentist they did x-rays and noticed a ledge/hole from my crown not being placed correctly. My husband has had the same experience. They filled one cavity of his and he went back once to get it fixed because they did it wrong. The second time it was still wrong and he cant eat on that side. They make you pay before anything is done to your teeth and dont tell you what your paying for.

I was treated with respect and kindness. As I am still undergoing the treatment plan its a little early to rate the success or effectiveness but every attempt was made to minimize any pain and there was very little.The dentist and the everyone else took time to answer my questions.I would recommend this office to others who are in need of dental care.

Thank you so much!I am traveling and managed to split a tooth in half.They got me in immediately and taken care of within a 1 1/2 hour total time.The price was very fair as well.I am very satisfied and gratefulDo not let negative reviews scare youDr. Gutierez And his team really treated me professionally and quickly

I found the people great. But, the financial plan was very difficult. I can give my self to eat at Christmas, in about 5 years.

Going to the dentist has always been crazy and kinda confusing. Aspen Dental didnt even give me a chance to ask a silly question. I was was literally wiped away with a whole new experience. This dentist appointment was fun and jumpy if you will. There staff most definitely made sure I was comfortable. It didnt hurt that this office was full of attractive women.

This place is great! They saw me the same day I called,explained options,and did exactly what I needed professionally and economically. No hidden costs,no confusion. Im from out of town,but I will go back.

The staff is polite, friendly, & very helpful. They take pride in their work & the offices are very clean. Doctor is very polite & always aware of patients comfort.

Went to the Idaho Falls location for the first time yesterday and every single person in the office was so nice, reassuring and answered any and all questions I had. (Which was a lot as my anxiety was through the roof). I havent been to the dentist in 5 years and almost cancelled even though I was in so much pain because I am so scared of the dentist. I am so glad I didnt! Going to get my teeth taken care of and their financial lady was amazing too as I was freaking out with all the work I need done with no insurance.

Made sure I was never in pain, super friendly, and will work with you If you dont Ave insurance. Best dentist Ive been to.

Great friendly staff! Very knowledgeable! Aspen is supposed to be there to help people without insurance...if u dont have good credit dont go because in the end they really cant help.

Broke a tooth & needed an emergency appt, they were able to get me in the same day. They did a complete exam, x-rays & evaluation. I was very impressed with the entire staffs efficiency, knowledge, kindness & concern during the entire process. Thank you Aspen Dental.

Although it was clean and the staff were very nice I left feeling very overwhelmed by what they said needed to be done. Upon getting a second opinion I discovered most of the things I was told that needed to be done in fact were just fine the way they are.

Very friendly,I am a new patient and really helped me with the financial plan too get my much needed dental work done.I would highly recommend Aspen dental.

Had a REALLY GREAT experience yesterday (Tuesday), from the front desk receptionists (Kennedy & Rebecca), the x-ray technician (Veronica), dental hygienist (Nikki), doctor (Dr Gutierrez), & office manager (Brandy) had me at ease.Was treated with respect & answered all questions.Able to have prescribed treatments started today (Wednesday). Will have the last treatment tomorrow (Thursday).

Everyone was friendly from the moment we walked in. They were very helpful and ready with answers to our questions. I liked it there it has a great vibe.

The whole staff is very friendly, nice and caring! I have never had a dentist call me after a procedure the next day, and the Dr here did! Great prices for no insurance! Would highly highly recommend Aspen Dental!

Its an okay place. The staff is great and really want to make you feel comfortable. Sadly they are way too expensive. The work I would need done and the dental coverage I have I would still have a lot of money to pay out of pocket. I left in tears knowing I would never be able to have a perfect smile again. I left knowing that I will never have enough money and never be comfortable with my mouth again. I hate that dental is the most expensive thing. Sadly I would never be able to pay 10 grand for work.

The office is very friendly and worked great together! I felt very well informed about my treatment. I would recommend my family and friends to go see them anytime.

I appreciated how helpful all of the staff were. They answered all my questions.

Enjoyed your people. The dentist was nice and professional as were the assistants. Where I decided not to use you was when I received an estimate for cleaning my teeth and a diagnosis of having gingivitis(spelling). I have been going to the dentist on a regular basis for the last 40 years. The cost to clean my teeth has always been between $75 and $125. None of the dentists have ever found gingivitis or any other disease in my teeth. Let alone wanting to charge $525 to clean them. I will not be returning to your practice.

I recently had a tooth pulled and they were very quick and gentle about it. The staff is great and friendly taking the time to make sure I was ok. My mouth doesnt hurt anymore thanks Aspen Dental!

We were very impressed with everything there! We have never been treated and explained this so well!

Awesome experience!!! I have been to a fair share of dentists and although all of them have been nice and super friendly, they paled in comparison on the professional aspect of there job. Apsen Dental was not only fast, super convenient, and everyone’s bedside manner was exceptional but also I was educated about my mouth and in every step of what the Denstist and Hygienist were doing. It was a unique experience, bar none! I left informed, comfortable, with several options to choose from and a step by step plan for my mouth treatment. It was an amazing experience and nice to see an office in this town that has embraced technology and progressive ideas to an archaic And dated industry. Aspen Dental is a must go!!!

I was a first time patient with a very painful broken tooth with abcess. From the moment i walked in i was treated with kindness and understanding. The exam was very thorough and the staff was so knowledgeable with every question i had. The dentist was so gentle and i felt very comfortable. They also really worked with me for the cost of my procedure and Im very satisfied. I highly recomend Aspen dental to anyone. I am a truly pleased patient!

Great ftiendly staff. Even though its a big company felt more welcomed there then the many other independent arrogant dentists on this town

Staff is friendly, knowledgeable, explain everything they do in detail, make you feel comfortable, and best of all affordable.

The office staff was kind and the office was nice but when I went for a new patient visit it took entirely too long and they tried to send me out the door without even doing a cleaning. Before they would even agree to a cleaning on my teeth, they made me talk with there financial consultant...all I wanted were things 100% covered by insurance! My husband also went for an appointment (who does have some significant dental issues) and they refused to even touch his teeth unless he agreed to a $1,800 treatment plan (after insurance benefits) which he just did 1 yr ago. They won’t even clean his teeth to help with his gum swelling... seems to me that is very neglectful! And I felt like the company in general is just about making a profit off of us. Needless to say I won’t be returning and will definitely be getting a second opinion on the treatment plan... patients have a right to make their own healthcare decisions and I can’t believe that proper treatment in this case would be no care at all...

I felt very welcome, they are up front about what needs done!

I went in and had my initial consultation with Dr. G. I was horrified when they told me Id need 4 crowns, 2 root canals, and 4 fillings, including one in my front tooth and totalling over $8,000! I got a second and third opinion (just to be sure! And 2 different offices, totally unrelated to eachother) and sure enough, I only needed 1 crown and 1 small filling. Both other dentists agreed that the treatment plan I was given at Aspen Dental was TOTALLY unnecessary and completely unethical. Both dentists compared Aspen Dental xrays with the treatment plan, then also took their own xrays and it just didnt add up. Neither could believe that this dentist wanted to mess with so many teeth, it would have been devastating, both financially, and more importantly to my teeth if I would have gone through with it. And he wanted to do a filling on a front tooth!! When it was only just a little decalcification, not decay. They prescribed me a special cleaning plan that cost like $150 because of plaque and tartar buildup, they said a normal cleaning just wouldnt do. After personal examination, both consulting dentists wondered if they were even looking at the same patient that the records from Aspen Dental described, as I didnt have any tartar and plaque build up. Both dentists took a second and third look at xrays and my teeth and tried to see what this dentist was describing, but they couldnt, even with using their imaginations. Seriously beware of this dental office! They caused way too much unneeded anxiety and stress and its appalling that they are allowed to practice this way!

Way to many hoopes to jump through to get an impression for a single tooth partial. The lab tech is totally awsome, very friendly, very helpful with all my questions and concerns. She is an asset to aspen dental!!!!

Pleasant front office; very efficient & was able to additional work at the same appointment time without having to reschedule. Thanks

The people were very nice. They answered any questions that I had. I didnt have insurance so they mentioned a dentist in town who takes medicaid for extractions. The exam and xrays were free and they they told me what I needed to do.

Dr. Gutierez in Ammon Idaho was great , his attitude , his personality with his patients was the best. Ive never had a dentist that I liked more, his work was great!! and it seemed like I was there for no time at all , And the hygienist was great she did a great job cleaning, I cant thank that Aspen team enough Thank you

Very friendly and nice . Answers your questions with an answer you want to here. My first time there and I really liked it.

Love this place! Friendly people, they do a good job, and it was affordable

I felt very welcomed. What I need to have done is an embarrassing situation. The whole staff was very professional. Thank you.Mary E.

Got right in and my toothache taken care of. Followup to fix problem has been quick and they have accommodated my busy life. Glad I found them.

The x-ray technicians apparently need more training when they completely neglect to offer patients a lead apron before, or any time during a series of 10-12 xrays...

Very professional, very nice and caring individuals that work there . Make an appointment today you will not be disappointed

Well I have gingivitis so I have to go frequently for cleaning and Nicole is very thorough and caring she explains everything that needs to be done and how to do it.

I came because free exam and X-rays plus a cleaning. The staff was very friendly but 2 things. 1) it was 1 1/2-2hrs just for X-rays and exam. After the exam they have you talk to a fininace person for how much your treatment will be. 2) might get exam/cleaning free but it seemed expensive with unnecessary treatments. For my cleaning plus other treatment was 3x what I have paid at other dentists. One of there suggested treatments I never heard of so I called another dentist and asked about it and they never heard of such a thing! I am going elsewhere for my cleaning and get a second opinion.

They were very kind and welcoming. They talked through each step and explained the process.

Staff was extremely cordial to my fears. The doctor did a good job. Now I have a temporary bridge in and cant wait for the real one to be put on!

Managed to get an emergency appt, and everyone was awesome. The staff was very friendly, very helpful, and patient. I personally have severe anxiety when it comes to dentist due to several bad experiences. But when I went here every one was so understanding and made sure I was ok the whole time. This was the first time in 10 years I didnt have an anxiety attack while sitting in a dentist office in 10 years. I also appreciated how up front they were about the care needed, the many options to my care plan, and all the financial aspects about it.