Actually Ive had a great experience with tvpc with the exception of the first Nurse Practitioner they had me with. Thank goodness I had to reschedule an appointment and had a great Nurse Practitioner, who is so sweet and understanding. But overall Id say, also with the high, high prices, but overall I definitely recommend. As long as you can find the right Nurse Practitioner that works for you.

Hey guys. Doctor said they can’t treat nerve pain. “Take some vitamins.” Too bad there isn’t something like google to ask this stuff. Some people spend years looking for doctors to help them try to live a normal life somewhat pain free. Well I’m here to tell anyone looking at these reviews that these guys are “not” the ones. They might treat high priority clients with “old Huntsville money” but not the small fries. If you have disability insurance FORGET GOING HERE! Terrible way to treat people who have epilepsy and have to have someone drive them to see you. I witnessed the whole thing and I will spread the word about the way you do business and will let God judge the rest. May God have mercy on your corrupt souls. Please take pain consultants out of your name. You won’t help a lady try to feel better but that smiling lady with the Lexus looked mighty happy leaving your office. Can’t hide money or greed!

I have been at patient of Dr Kraus for over 2 years. The level of care I’ve received from both him and his team of nurses has been excellent! They have done such a great job in keeping my pain level tolerable. I would, and have recommended them many times to others. There are not enough words to express my gratitude to them.

Staff was negligent to send documents repeatedly to insurance carrier resulting in denied claims. As a chronic person in pain, it was near incompetence documenting, completing call backs, or understanding of the process for patients. If you can go somewhere else, do that.

Facilities were clean. parking deck was packed. Check-in service wasnt unfriendly. Wait from appointment time until actually being called back to room was an hour and a half. Nursing staff was excellent, very competent & very friendly! Once prepared for procedure, the process went rapidly... I was taken to the procedure room on the half hour, was unconscious in about five minutes, & thirty minutes later Im waking in recovery to the excellent nursing staff.

This was my first visit to Tennessee Valley Pain Consultants. I found the staff to be highly professional, compassionate, and great listeners. In particular, I was impressed with Nurse Practitioner Amy. She made me feel at home and carefully documented my symptoms and medical history. She explained some of procedures that were offered by the Tennessee Pain Consultants, but recommended an MRI as the first step in establishing a course of care. I must admit that I was a bit apprehensive at first, but I quickly found comfort with Nurse Practitioner Amy’s manner and professionalism. This is a great Medical Center for those of us that are aging and have developed increasing discomfort as a result.

I am researching the care of African Americans who may have had my experience DM me on Facebook. really didn’t know much about going to see a doctor that delt with pain management. Maybe my hopes where up to high. I felt that each time I have gone, I felt I was being treated in one category as everyone else. I was hurting and I wasn’t treated by or with nothing. The second time spinal block, unfortunately it did not help me. I dont think the doctor that I am seeing Dr. Gant, are not compassionate with his parents pain. My next visit they told me nothing was wrong and they would not be seeing me anymore. I sm referring to Tennesse Valley pain constant. I am seeking help else were but I am going to blast them for their ignorance. African Americans have good money too!!! Don’t judge us like you do. It really shows how well educated people can also be ignorant. I am reading reviews, had l known it was rated low , l would have gone somewhere else. The doctor couldn’t even look at me neither did jeff. Two wrongs don’t make a right!! DM me if you felt judged in anyway.

I had an appointment today at 12:45. At 1:45 I asked how much longer? They put me in a room. The nurse took my vitals I peed in a cup answered questions. And was left in the room. After another hour I decided enough was enough. I spent 2 hours and 15 minutes there and never saw the doctor. It was ridiculous and they didn’t care.

Well Ive never had heard good things about Tennessee Valley Pain I had a pain doctor that I loved and the doctor was great for 5 years with no warning up and retired workers comp sent me Tennessee Valley Pain Center with a doctor Kruss first thing he first visit comes in pretty smart mouth attitude never read my file first procedure waited all the way up to him Im in the operating room on the operating table and comes in there and with his bull horn so Mr Brian when you seem to like doing methamphetamine in front of God and everybody another false positive for a drug test Ive never been so humiliated Ive never seen such unprofessionalism from that man I would think twice about going to this facility

I woke up in extreme pain, they had pierced the artery during the cervical epidural as was bleeding into the spinal canal and the pressure from the blood was causing my spinal cord to fight for space. Told them I needed a doctor and they kept insisting I was fine and needed to go home and lay down. Insisted on a doctor and was told there wasnt one there to see me I had to do home. Long story short I nearly lost my life due to a spinal hematoma 16 inch scare 7 level laminectomy. All this due to a staff person and a doctor late for a golf date or lack of belief that I was in serious pain and about to die. Rethink who is working on you ,the only thing they did from that point forward is try to get me off the patient list

If you have fibromyalgia, don’t even waste your time coming here. Even though their services say they specialize in “fibromyalgia,” they don’t. They don’t believe it’s real and will not attempt to help you even though Fibromyalgia is very real and painful and needs to be managed to live a fulfilled life.

Dr. Collins is my doctor. I have never experienced any problems at the Tennessee Valley Pain Center. The staff is excellent! I have been a patient there for several years. If you have chronic pain, you need to make an appointment. By managing my pain with steroid injections in my spine and pain medicine as needed, pain doesn’t interrupt my life every day now. Without treatment through the Tennessee Valley Pain Center my pain would be debilitating.

I have been on hold for 3 hours and 20 minutes, I will find another Pain Concussion. If they will answer their phones!!!!!!!

Everyone was super nice and nurse explained a lot and suggested Botox injections for my pain. That was 2 months ago and they still have not gotten me back in, took 8 phone calls to get someone to a least give me some clue as to what’s taking so long but still waiting. If you see someone they are great but don’t be in any hurry on getting relief from your pain!!!Update: The staff have been the most unfriendly I have ever dealt with at any office. Rude is an understatement! I finally got my first injection that worked great over 3 mo ago and now they cant even find me in the system for my second appointment. Tried calling and was disconnected 3 times, 4th call I ask for office manager only to be refused. Entire staff should be fired as clearly they dont like their jobs.

One of the worst Nurse Practitioners Ive ever had the displeasure of meeting. Her name was Amy. She was inconsiderate and continued to have a tone throughout the entire consult whilst continuing to raise her voice. The overall lack of sympathy and compassion was horrendous and greatly upsetting.She continued to be standoffish and whenever I showed concern about my medication and tried to express the deep pain I was in, due to the fact that I have multiple cysts and discs within my spine and suffer from extreme headaches and anxiety. She continued to verbally assault me insisting on the injections without allowing me to ask questions or speak. When I informed her as to the fact that I would be getting my first Covid-19 vaccine, she told me that I would have to wait 5-6 weeks before getting said procedure. When I asked her what I should do if and when I ran out of pain medication, she brushed me off and lazily suggested anti-inflammatories. This showed that she was not listening to me, as I had said multiple times before that I could not take any NSAIDs or prednisone due to a gastric sleeve surgery I had. I have suffered multiple heart-attacks as well as many health problems, and other traumatic and stress inducing experiences, such as a mother living with me and passing away. I tried to tell her that the stress of managing our large farm and taking care of my child and our business was very stressful and that my anxiety medication was needed, she scoffed and mocked me saying, Well I have a farm and kids... as if to prove a point and insult me. When I asked her if she was in fact 52 and doing that? She had no response.

Absolutely love carrie and dr roberts and staff they are the best

Excellent Doctors & staff. Friendly & intelligent. Ive been going there the past 9 years. Every visit Im treated like a favorite uncle. Theyve managed my pain effectively, safely, and always informed me of my options.😷👍

I absolutely love Dr. Robert and all the staff they do their best to help you and are so nice. I would definitely recommend them to anyone who needs help.

Do not recommend they don’t like people of color with health issues. He told me I have to travel 100s of miles to get help don’t go he is horrible and LPN LAURA

The doctors and nurses are great and caring. The doctors are very professional as well.

My name is Sylvia Davis go at least three times of year to Tennessee Valley Pain in Huntsville AL and doc Morris does the burning of the nerves in my lower back and hes also does a nerve block in 3 months an then 7monts later I have it All done again.. I have scoliosis have stenosis narrowing of the spine l5 s1 and the ones up above it are all bone on bone I was told Id never be out of pain unless I had this surgery takes two days to complete cut your belly open put in spacers and you rest up the next day then on 3rd day theyll open my back an put all bones back in straight then put pins screws and Rods.pins holds it all together....Im still pondering whether to have it or not ..my ❤️ not good I had a stroke in 2015 7months after momma past away .Im in great hands at HUNTSVILLE TVP .. Dr.Morris Scherlis Hes an Awesome sweet handsome man on top of things he has your MRI on the screen and knows exactly what he need to do to make me better .Ive given him full rights to do Whatever he needs to do just get me out of pain .he does a awesome job .Ive been going since 2014 best Dr .. they treat you with respect and Care they tell you whats happening with you till your asleep . God bless TVP HH if not for yall Id be bedfast mostly because I fall arthritis has ate my bones up my lower back is just on bone on bone theres nothing in between them I need surgery and my heart couldnt take it a two-day surgery but I love and respect all of them

Michelle is a great doctor and person

Dr Krause is the reason there are people overdose and dying I came to see him with serious back issues and I had to take suboxne because I had to wait a month before I could be seen and I was on pain meds that would make you sick so I finally got into see him and since I went and took the suboxne from a clinic I was labeled a drug addict and he said I even prescribe suboxne but not to addicts. I hope he reads this people get insurance have legit problems get turned away like that you sir are the reason we have high overdose percentage here you sir should sleep well knowing you killing people

Dr. Sherlis has helped me for years doing pain blocks. I appreciate everyone who works here.

Assembly line medMedi care. Doesnt care about their patients only the check you write

All these people want to do is give you steroid Injections until it eats away at you discs. If you do not do what they say they kick you out. Terrible experience just my opinion. I am so sick of Dr.always wanting to stick a needle in my joints. I will suffer down the road while their pockets get fat..

I had a new patient appointment with Tn valley pain consultants yesterday when I called to make the appointment i asked if there was any kind of issue with me seeing them being that I live in Tn. I was told there wasnt that others from Tn go there also when I finally seen Dr Krause he informed me that I needed a letter from Tn state medical board stating that he could treat me in Al when I called the medical board here in Tn they told me I could go anywhere I wanted and they had no clue what the Dr was talking about to call Al state medical board and talk to them I dont know what to think now has anyone else had this issue with them living in Tn?

Always made welcome and put at ease. Dr Scherlis is reassuring and totally cool. Michelle his nurse practitioner has been taking care of and monitoring me for years, takes a personal interest in helping alleviate and manage my pain. Highly recommend.

The VA offered me the opportunity to seek help from the commercial sector. From the initial appointment to my procedure everyone involved was first class. They also listened to my concerns. My procedure was scheduled during my first visit. Could not have done that with the VA. My doctor is also former USAF which I love.

Veterans beware! VA Choice scheduled me to go here. TVPC tried to schedule me for 30 days out, which is the reason VA Choice exists, so we dont have to wait 30 days to see a Doctor. When talking to Patty about the appt., I informed them that the reason for Veterans Choice was so Veterans could see a Dr within 30 days and that the wait was actually shorter to see the VA Doctor. TVPC contacted the VA and made sure that they told the VA several times what was said, even though the comments were sarcastic and not accurate.The following statement is now in my Permanent VA Medical records. Per Patty at Tenn Valley pain patient stated That if he had to wait then he would be better off buying his meds in the project. I spoke to TVPC today and was told that it doesnt matter what I say or how it was said, it will be documented. Veterans have enough problems getting the meds we need from the VA due to the Opioid Safety Initiative as well as trying to get proper health care. We really dont need the help of Tennessee Valley Pain Consultants making sure the VA documents that Veterans are drug addicts or buy illegal drugs.

Dr Scherlis and his nurse practitioner, Michelle Cobble, take fantastic care of my father. They are kind, professional, and knowledgeable. They give my dad such personal care and treat him with kindness, respect, and compassion. Their entire office is friendly and kind and he loves going there. Everytime I take him there, he raves about how nice everyone is to him. He is elderly, and not every doctor’s office is as patient and kind to him as they are. It’s refreshing that he’s not just a “number” there, but they know him by name. He goes there for spinal injections for chronic back pain and they have been a lifesaver for him. I am truly thankful for this practice and the care they give.

Dr. Scherlis and Michelle are the absolute best. They have collectively managed my pain with a combination of recommended treatments for over 10+ years. The entire staff at TVPC is very professional. They go above and beyond the call of duty to provide great service to every patient they encounter.

Rude front desk, rude nurses and you NEVER see a Dr.

At 58 years I was seriously considering medical retirement. Degenerative arthritis in the lower back had reduced my height two inches, inflammation affected surrounding tissues causing intense muscle spasms and torn muscles. For years I’d taken pain drugs, but could no longer tolerate reduced mental capabilities at work (Analyst). I was referred to Tennessee Valley Pain Consultants and was amazed by the effectiveness of the shots, which were 90-100%. I did not retire until age sixty nine. I continue to enjoy my treatments in retirement, performing household chores such as lawn cutting, trimming and edging. My recreation includes boating/fishing, walking for exercise, and several week-long SCUBA diving trips per year. Dr. John Roberts has provided all my treatments through the years and I make it a point each trip to tell him he changed my life and is my Hero.

I have been seeing Dr. Scherlis and Michelle for years, I can now live a better quality of live. I tried several options prior and nothing helped. I am do grateful to have a caring Dr and Nurse that understands and they have the right treatment plan to avoid surgery. I highly recommend them.Cindy Stratton (West )

This place has been very understanding and good to me. Michelle has been awsome and the nurses are great. I would recommend them anytime to anyone. #5 stars

Everyone seems to be friendly & caring. Moira (Dr. Collins assistant) seems extremely knowledgeable & caring! The facilities are clean. Prepare to wait, depending on what time of day your appointment is.Tokens or debit/credit card is required to exit parking deck. At the end of the day, you may find the gates up & be able to leave freely (but in order to leave as the office staffs are, youre scheduled for peak wait time in the lobby).Will update or submit a new review once Im no longer a new patient! 🖒

I see Dr. Roberts and Nurse Practitioner Roger. They are both wonderful and very caring about their patients. They take very good care of me.

Dr Collins in my opinion is great at what he does. I have inoperative back problems. With the epidural treatment plan he has me on my pain is manageable. He helped me more than anyone would Ever know. I’m able to go back to my active lifestyle once again at the age of 70Thank you Dr Collins

Everyone is very kind. Had opportunity to schedule with anyone is N AL, but chose this clinic due to professional staff and awesome website with educational information. Doctors are all highly rated and experienced.

I have been a patient of Dr Scherlis for quite a few years. The doctors and staff are always kind and courteous. I most often see Michelle and she is the best! Always kind and and very professional. I also love the new office where there is hardly ever more than a ten minute wait.CKC

I have been seeing Dr. Roberts and his staff four times per year since I retired from the Army in 2014. The are a highly professional staff who have been able to manage my neck pain to a level that I am now only seeing him three times per year. I would recommend Dr. Roberts without hesitation.

Kelly (nurse) made this experience a little lighter with her friendly smile and great attitude. Barbara and the doctor were also nice and informative.

OK, I am on my wifes phone doing this. My first visit was like this. Never seen Dr. Scherlis like I was told I would. I was told, I had 20 minutes and had to go. This nurse had a stern voice. She said to me, What are you doing here. There is plenty of doctors in your area to see, you dont need to be here. She said plenty more. Iam 60 years old I couldnt believe this young lady was talking to me this way. It was very degrading. I am under workers compensation. I reported it without any response. At this time I was about to loose it in my head. Sorry, I could write a lot more. WORSE PLACE EVER!!!!!!!!! I was hurt 15 years at work and suffered with bad back problems and depression.

I am seeing Dr Krause for ketamine infusions. He is great. His nurse Nikki is AMAZING! She took such good care of me those 4 hours. Everyone is so nice and attentive.

Excellent experience!! My practitioner Michelle was excellent! Very personable and efficient! Got me in and out of there in a timely manner! Highly recommend!!

Dr.Jeff is the best! Never makes me wait long,and looks out for the well-being of my health and gives good Council on the direction of my treatment.

Dr. Scherzos and Michelle are the best. I have been a patient for several years and they listen to me about my pain. They are genuinely concerned about my pain. Michelle is very good, she will explain whatever I have questions about.

I would like to say that Dr scherlis and his nurse practitioner Mrs Michelle are very nice and professional about there jobs and when you talk with them they listen and take the time to try and help there patients.

I have been going to TVPC for years. Dr. Scherlis is wonderful and is very compassionate and concerned for his patients. His nurse, Michelle, CRNP, is great too! Very sweet and considerate! I highly recommend them!

Michelle, CRNP and Dr. Scherlis are the best health care associates. They are always concerned about my health. They are very knowledgeable about my needs and help me with my health care. Thank you very much!

Michelle CRNP and Dr. Scherlis are the best caregivers. They are both so professional and I have never seen them when they were not five star. I could not be more pleased with how Michelle and her team care for me each month. There is no space in the care I receive from Michelle and Dr. Scherlis. Michelle is that professional. She has never been late and is very knowledgeable. I am in good hands. Truly five star.

I was treated by Dr. Scherlis on 4/13/2020 for a RFTC procedure. This does much to relieve my pain.Joy my nurse for prep. was very caring and took the time to explain things and get me set up for my procedure. The staff in the procedure room exhibited great patient efficiency and care. Dr. Scherilis and Dr. Collins show concern genuinely concerned. Thank you all.Please take a close look at wait times in the waiting area and in the prep room. They are very long.

My dad is a patient and they were wonderful to him today. They are always nice and very helpful.

Very professional, courteous and friendly staff. I had to wait awhile after check-in, but the lobby was full! They must be doing something right for so many people to use them!

I have been going to the Tennessee Valley Pain Center for several years now. I can’t say enough how much I appreciate Dr. Scherlis and his staff. They are very understanding and are determined to help you with your pain. Dr. Scherlis listens and does his best to make you comfortable. I feel very confident in his care and his expertise. Thank you , Dr. Scherlis.

I have been seeing Dr. Scherlis and my Nurse Practitioner Michelle for a few years. They, along with the staff have always treated me as if I were the only patient they had to help. Their excellent communication and listening skills Always make me feel comfortable. I never feel like they are just throwing medication at me. I have been diagnosed by two different neurologist with a condition that requires me to take medication to bring me relief. Dr Sherlis and Michelle always prescribe just the right amount of medication to bring me relief, yet function throughout the day...I have and will continue recommending TVPC whenever the opportunity arises.

Nurses were very patient oriented, kind, attentive, and polite. In the procedure room all the staff was very nice explained the procedure polite and when the Anastasiaolgist & Doctor came in the room well mannered polite explained everything before I knew it I was in the recovery room and they were just as nice, & polite awesome experience

TVPC gives me great care! Michelle Cobble CRNP is caring and always listens to my concerns. She gives me wonderful care. I’ve had procedures with Dr M. Scherlis and those have helped my mobility increase.

I just love TVPC - their staff is very kind and helpful. My PA, Kristen, is the very BEST, she listens to me and my symptoms and adjusts my meds as needed. She is always available to answer questions and is very kind and personable. I highly recommend TVPC to everyone who has chronic pain and needs relief.

I am so very pleased with all my experiences at TVPC. From the beginning to the end of my appointment, everyone is so helpful and nice! Dr. Scherlis is wonderful and Amy, his nurse practitioner, is wonderful also! I would not dream of going anywhere else. They have cared about me since my very 1st visit. All the staff are great! If I could give more than 5 stars, I absolutely would! Thanks TVPC for caring about your patients like you do!

Dont come here if you need actual help with your pain. My boyfriend has had his procedure rescheduled 3 times in the past few weeks. Scheduling is absolutely horrible and if scheduling isnt the issue, its the billing department giving incorrect copay and procedure costs. The only thing this place has going for them is that the office is very clean and nice and Dr. Gant is friendly and knowledgeable. Scheduling and billing need to be fired immediately and replaced with actual TRAINED PROFESSIONALS.

From the very start the Dr. did not try and take me off the pain med.i was taken. That means alot to me . Sence the government decided to dictate what we should be taking and what we shouldnt be taking you are looked at as being a addict. They do not make you feel this way ! They are very understanding. My nurse practitioner is the best ! So glad I am at T.P.C. !

I’m a patient of Dr. Scherlis. He is a caring professional who has helped my painful condition become more bearable. Michelle CRNP is our professional advisor. She is always there to help me anyway she can. She cares about me not only as a patient, but as a wife, mother, and grandmother. As for me and my husband, she is our rock we lean on and our strong connection to Dr. Scherlis.

My mom has been going to this awful place, there rude . And not nice, they never let her see the doctor she always has to see Jeffery which seems to be a total jerk he’s not about the patiet he does not treat nobody equal . They do not care about her pain that she lives with on a daily basis all they want to do is preach to her last time I checked she was a grown woman in charge of herself she chose to go to these people on her own terms which was a big mistake. This place needs to be investigated and shut down I’ve heard nothing but bad stuff about this place from other individuals other than my mother which I will not put her name on here

Amy and Teresa are hands down the best team in this practice. Always highly attentive and efficient, better healthcare would be next to impossible from any other employees at TVPC. I highly recommend!

This is one of the most compassionate practices in my considerable medical experience. The nurses for Dr. Sherlis (Julie) and Greg Gore are experienced, compassionate, professional, and dedicated to your care. While there are significant roadblocks they have to deal with (DEA regulations, etc.), they will do all they can to care for you!Dr. Sherlis has an awesome bedside manner, is an absolute wizard in fixing what ails you, and is very caring!!Regards,Tom Whaley

Have been going to Tennesse valley pain for a very long time.Dr Sherlis is a good dr.Amy Harbin is really a good np. I would probably be on a walker if I didnt have them. The shots i get every 3 month have been so good.They have improved my lifeso much. Everone there is really kind and friendly.I am so grateful for them.Tennessee Valley pain keeps me on my feet i get so much relive from pain. My Nurse practitioner Amy Harbin is just one of the nicest person. She allways ask how im doing and if Im ok with my pain.She is really great. I would not go any where else.. Dr Sherlis is a good dr.Amy is really great to. Sure does make a difference

Doctors and nursing staff are great. Whoever is in charge of scheduling should be fired immediately! I can understand that there are medical emergencies and *sometimes* things get behind. But it happens EVERY time!Last time, my wife’s procedure was scheduled at 1:00. She didn’t get get called back until 2:45 and they didn’t even have a bed ready for her! She didn’t go back for the procedure until 3:30!Today, scheduled appointment was at 8:30 for follow-up. It’s 10:10 and she *just* got called back.This place is awful!! Go ANYWHERE else!

I have been going to Dr. Scherlis for 20 years. When I first started going a neurologist referred me to him for some tests. When he gave me the results he said he could help me but he wanted the neurologist to refer me for treatment that he would not take a patient away from another doctor. That showed me that he respected the other doctor. My first visit after that I was given a prescription. When I went back he suggested an epidural. After the epidural did not give me much relief he said there was no need to do the epidural if they werent going to work. I was treated the next 3 years with medication. He suggested maybe we could try the epidural again. The decision was mine after he explained everything to me. I have had epidurals regularly since then. I see his Nurse practitioner Amy Harbin monthly. She is great. She talks to you about your pain level and if I get any relief from the meds or how much relief I got from the procedures. When I get my procedures Dr Scherlis is fantastic. He comes in and talks to you and he makes me feel he is truly concerned if what they are doing is helping me. Dr. Scherlis has helped me when I was fighting breast cancer and chemo, and many surgeries. At this time, I have to get the epidurals and nerve blocks regularly for degenerative disc and pain from scar tissue. I have recommended Dr. Scherlis to many people. I know I have the best pain doctor in this town. I have read the bad reviews and I have never experienced any of the issues they have brought up. The desk personnel has always been very polite and friendly. He has a nurse, Connie that is absolutely fantastic. Many times I have gone in feeling down but they always reassure me that they have the best treatments in mine for me. Dr. Scherlis, Amy, and Connie. thank you for making my life so much better while living with the chronic pain. Yall are the best.

My name is Michael DarnellI have been a patient with Dr Morris Sherlis and his nurse practitioner MICHELLE, CRNP for many years and always receive the very best of care.Michael Darnell

Michelle is the nicest most helpful Crnp I have ever had the pleasure to deal with.Dorothy Alexander

Receptionist is very rude. They dropped my medicine all because I am on a anxiety medicine. This is why mental health cant do there job. 2 yrs down the drain when I could be seeing someone who cares

I was told I didnt qualify to go to the Tennessee valley pain clinic that I missed appointments which I never received a phone call saying I had a doctors appointment at the Tennessee valley pain clinic they have me do it a test on paper by answering questions and that was it the ladies that answers the phone are very disrespectful and very rude theyre hanging up on you when you asked to speak to a supervisor

Staff and doctors are very courteous. I highly recommend this clinic...

We came to TVPC about a year and a half ago and my husband could barely walk. He has A LOT of stuff going on throughout his entire back but has just lived with the pain throughout the years until this happened. We were given several options to whom we wanted to see as a specialist from our primary and after doing much research we chose TVPc specifically Dr. Scherlis. TVPC is very caring and thorough starting with the first visit and especially on every procedure. His NPR Amy, has always gone above and beyond with any question and or concern we have on every visit. My husband will someday have to have surgery but he sure appreciates being able to function with minimal pain until that point. We are very grateful for the services we receive at TVPC and would highly recommend them.

My husband Ray Spraggins has been seeing Dr Scherlis and Ms Michelle,CRNP for a good while and they both are wonderful!

Dr.Scherlis his Nurse Practitioner as well as all staff go over and beyond to comfort and help their patients.

My pain clinic closed down and I was looking into this one mostly because of convenient location. Well forget that! The more reviews I read I remembered bringing a friend here years ago for a follow up visit. Hes appt was at 11:00 and she was not called back til 4:20. I called her to make sure it was the same place and it is. Apparently nothing has changed so I will not complete my app. We were so hungry, exhausted and in so much pain by the time we got back to the car, we both got in and just started crying. Neither of up are criers but thats how bad the place affected up both. She never went back.

I have been going here for close to 4 years.When I first went in I was in extreme pain. They set me up with an injection appt very quick and when those did not work very well DR Scherlis did not give up and tried another form of treatment to help and they have helped me more than anything.Dr Scherlis and Amy are very caring and have been great to me everytime I see them.The office staff are always nice and very respectful.I would not trust anyone other than Amy and DR Scherlis to help with my pain.

I’ve been a patient of TVPC for a few years. I was seen by NP Greg. He listened to my issues addressed all concerns I had and put a game plan together. He was very respectful and professional. He seemed to genuinely care and show concern for my issues.Greg set me up to meet with Dr. Scherlis. Dr. Scherlis is my kind of doctor. He’s serious but also has a good sense of humor. He doesn’t tell you what you want to hear but what you need to hear. He listened to me and my problems and came up with a course of action (injections) to treat my ailments. I not a fan of needles but he made it quick and almost pain free. It was by far the best treatment option for me. If I ever need pain management again I won’t hesitate call Dr. Scherlis.The whole staff makes you feel welcomed. I’ve read reviews saying “people here are rude” well you get what you give. Yes the wait times can be long and the lobby full but that to me is a sign of a staff doing something right. I would highly recommend Dr. Scherlis, NP Greg Gore or any of the capable staff at TVPC if you are looking to treat and manage your pain. Once again thank you TVPC for helping me.

I have been going to TVPC for years ,Dr.Scherlis ,Michelle and everyone from the front desk have always been very professional and polite. I have not had any problems, I would recommend TVPC to anyone!!!!

Great doctors! Clean facility! They always help my pain.

The nurses and doctors are great. The reason for one star is the office managers who set appointments. Why do you schedule so many people to be at suite 310 when you good and well know how many seats are in that office! So doesnt it make sense to try and keep people away from each other so the spread of germs is kept minimal? You have eight chairs in that room yet you schedule 20 patients at a time? Whomever thinks that is an acceptable policy needs to find another job. You also work in a pain clinic you know patients do not come alone! Five other patients said the same thing about this practice.So 50 minutes past an appointment time, because they schedule to many people, for the same appointment time. So I rescheduled my appointment and then had a thought why cant I just pick up what I need on my procedure day. So I call back to wait 20 minutes for someone to answer the phone just to cancel an appointment. I know they could give two cents if they lost a patient. We are just like cattle to them there are always more to replace, always someone to take your place. If you like long waits and incompetent scheduling this is the place for you.

Been there twice - both times I didnt see the prescribed doctor until AT LEAST an hour after the appointment time (not counting my consistently early arrival time). Once you get in to see the doctors, they are great. Then after you see them, they gave me a prescription (both times) to fill at my local pharmacy - the first time it didnt arrive until the day after the appointment. This time, it is the day after the appointment, they are closed, and wont get the prescription filled for at least 2 more days. Only thing saving their bacon is that they are the only game in town. If at all possible go elsewhere - you will waste a lot of time, and they will take care of you whenever they feel like getting around to it. :( Edit: It has now been 4 days and still no prescription. Downgraded review to 1 star.

Very efficient. Never have a long wait. Addresses any concerns I have.

Was a patient of Dr Collins for years. Had a lot of blocks. Last visit I was givin a drug test. Failed for something I have never touched. The cup they gave me didn’t have my name on it. I was terminated. I don’t think I should have been. Thinking about getting a lawyer and fighting it. They messed my urine up with someone else’s. NOT HAPPY

I am hurting real bad, it makes me cry in front of my grandkids and that breaks my heart. I wish I could have seen Dr. Sherlis the day of my appointment last month. Christmas was very hard on my family this year because of my pain levels.

Very courteous staff and my treatment was successful. Highly recommend.

FIVE STARS, but WAIT TIME I’m revising from my initial ZERO stars I noted before to 3 stars for wait time. Dr. Gantt is wonderful! His CRNP Heather is FABULOUS (unfortunately Heather is no longer there). This is a very clean, professional staff and office for the most part. Front office staff is typically very friendly. I drive an hour nearly to this practice.Update 12/25/2019: it seems the “wait time issue has been addressed for now. The last several times I have visited, I waited less than an hour before being seen! Thank you to whomever seems to be getting this under control.—————————————————————-The rest of my previous review from 2018 follows for FYI only...I had given them 5 stars for their practice but noted zero stars for the wait time, per below. I’ve revised it above and giving them 3 stars for wait and keeping the 5 overall for the practice.Evidently after reading consistent posts from others about multi-hours long wait times, nothing has been done. The only reason I continue to come is because I like the practice. If waiting for hours (Ive waited four before but typically at least 2 hours every time to even be called back and then often I wait another hour once back.) only happened infrequently, Id not be extremely frustrated about it. Seeing that this is a consistent problem with scheduling and others are waiting hours in a literally packed waiting room and its still an issue, certainly makes me think that the gracious feedback being given by others to help the office manager improve the practice means nothing to them and the replies promising to take care of things are evidently empty words. Please do something about hours of wait time besides just Im sorry, Ive shared your concerns. Words without actions to correct the problem are just as frustrating. Feedback, even if negative, is a gift. People dont have to give it, but its an opportunity for you all to offer patients a complete positive experience and not one just limited to doctors, CRNPs and front office staff. Besides, arent you the least bit frustrated at your ratings and reviews? Come on! You all are better and more professional that that.

Lov my dr dr. Roberts. Hes the best. Lov all his nurses. Lov the fact theyve started allowing us to use cbd oil as well as its being sold on site.the cbd oil has helped me tremendously. Its has greatly helped my pain as well as my sleep and moods. Best thing ever is no side effects. Lov it and i absolutely adore ALL the staff. I also need to add dr roberts has done more for me and my pain than anyone i hav ever been to. He doesnt just push pills on u but he has done so many different injections and blocks and other procedures to find wat works best for me as an individual. Cant say enough good things about this office. By the way i hav numersous things wrong with me and he has helped all of them.

I’ve had knee pain for years. Had steroid injections that finally didn’t help much anymore. But instead of having to see an orthopedic doctor and starting over as a new patient I was able to get Supartz injections at TVPC. Dr. Roberts has done neck epidurals for me for years and he did the knee injections. I am finished with the series now and have greatly reduced pain and much better range of motion.

I had my first appointment with Dr. Gantt (for Fibromyalgia pain) and staff yesterday. First, when I was taken back by a nurse, I was told I would be seeing Kristy (nurse practitioner), not Dr. Gantt. I told the nurse that I was told, when the appointment was made, I was told that I would be seeing Dr. Gantt. The general nurse and nurse practitioner were only worried about my bipolar meds, because they showed up on the urine specimen. The nurse who administers the urine test, opened the door to my room and then shut the door because she was scared of my service dog (I cannot be the only client with a service dog) and they had to find a nurse to come in and give me the urine specimen cup. After seeing the nurse practitioner, Dr. Gantt came in. He said they dont treat Fibromyalgia, unless it is just injections into the muscles, and he was willing to schedule that without doing any MRIs, X-Rays, etc. He also told me I needed to come off my bipolar meds and my Fibromyalgia meds and just keep a pain journal.I will never be back to this facility, and I highly recommend if you can go to another facility that you do. All they want to do is give you injections or blocks. Definitely not up my alley without any proof those are needed.

The front desk and nursing staff is the best thing about this place. Constantly in pain even after spine injections, sucks. Last doctor did spine injections and they didn’t help so I didn’t understand why they would also continue with them. I just try to manage the pain the best I can while looking for new pain management doctor. Very disappointed.

I called & again I was on the phone 4 awhile. I tried to change my appointment(I have an appointment tomorrow at 9:30)to the end of the month(budgeting reasons) no return call or anything. I would love to speak to a manager in the morning as soon as possible. Hopefully I can get an appointment at the end of the month, without any problems or having to wait another month to get in.

I would not recommend this office to anyone.....I was seeing another doctor and for insurance reasons I had to stop seeing him and find another doctor. I found Tennessee Valley Pain Consultants and called. I found out what I needed to do so I had my previous doctor send my medical records and I called and got the information and waited for someone to call me back. I was told that I was waiting to find out if I was going to be accepted to this office. Three and a half weeks later I had still not heard anything so I called back and I was told that I was still waiting to find out if I was to be accepted. About a week later a young lady called me and told me that I had an appointment to come in which was another month later. I went in and found at that point the appointment was for a personality test to find out if I was going to be accepted???? At this point I asked to speak to an office manager or someone in charge. After waiting for 15 to 20 minutes a nurse comes out and acts like she is lost in space. She was absolutely no help....Were at two months now I have stopped seeing my other doctor and now I dont have the other doctor and I dont know whether Im going to be accepted at Tennessee Valley Pain Consultants..... Their office staff is a mess I would not recommend this office to anyone!!

I have been coming here for years and although there was a wait time in the lobby my actual appointment was pretty quick. But I have to say that the last 4 or 5 appointments I have had ,has had me arriving mad and leaving mad . It has more to do with the parking deck than anything else . I always arrive 30 minutes early in case there is a traffic problem since I live in moulton and have to drive so far. Thankfully I do ,because I have been having to go up and down that parking deck 3 times to find a parking space along with at least 5 or more other cars. Plus there is really not a safe way to turn around on the top or bottom of this deck and we pay $ 2.00 to be ill. What would happen if I was late for my appointment because I couldnt park anywhere?Why would you not have a way to keep people from coming in, if the deck is full? Come on now as tech savvy as the world is now this should not be an issue. Please address this problem. Thank you.

Rude staff! Bethanny, one of their schedulers hung up on me. I called back to confirm whether I was disconnected or not, and she blatantly confirmed she hung up on me. She claimed I had several no shows which was not accurate, however I was not able to discuss that. She was extremely rude with no provocation. I asked to speak to her supervisor and she replied sure, and put me on hold then hung up again. I finally spoke to an alleged supervisor, and was given a non-convincing I will talk to her This promped me to look at their reviews and not to my suprise there is a recurrent pattern of rude and condescending staff interactions. Do yourself a favor and look elsewhere. Its a shame when a practice is ruined by substandard employees. TVPC, I am not interested in being contacted about my experience. Your not sorry, or you would have made administrative changes for the first 82 negative reviews. I will look elsewhere for treatment.

Ive been going for a couple maybe 3 years to see doctor Scherlis and we have avoided surgery by keeping my back legs and neck pretty much pain free, One of the nurse practitioners Amy is awesome she listens to every little detail I have to say then she asked questions I have not thought of if I ran a business Amy would be the 1st I put to work good job

I am a patient here at this facility. My Dr is on the 4th floor Ive been a patient here since my back surgery . They do back procedures example epidural, hip joint inj. , sciatic nerve blocks. I do recommend this facility. The Dr. and nurses have always been easy to talk to and for me to receive the best treatment for my pain. They also will put you to sleep during the procedures.