user
Northwell Health-GoHealth Urgent Care
19 W Jericho Turnpike, Huntington Station, NY 11746, United States
Appearance

Comments
LD
Review №1

Very understanding and helpful group. From the gentleman in the front to the wonderful young lady who took our test. Second time there, Id come back again and again!

zh
Review №2

Don’t waste your time with this place. People here don’t know what they’re talking about. Front desk clearly didn’t know what’s covered in my insurance plan. No doctors work here. Only PAs who don’t listen a word of what you say. I came in with a condition that I get every now and then. I told them my doc prescribed me X medication and I usually get better within 3 days. PA ignored me and sent me home with “rest and fluids”. I expected more from north well.

ji
Review №3

Polite professional and experienced medical staffVery efficient and friendly front deskSafe and clean environmentEasy to make appointment onlineParking facility offers more than adequate and convenient space

Ka
Review №4

I always go to Northwell urgent care. They are so polite and fast

Mi
Review №5

The nurse assistant was very sweet and great with my son. She made him feel very comfortable and him laughing the whole time.

Tu
Review №6

Dr. Jennifer Steele was amazing. She asked all the right questions and was able help me. So insightful. Terrific experience from start to finish.

Te
Review №7

I saw NP Suzanne Carmino..she was great, diagnosed and treated me quickly, made me feel at ease. The entire staff was welcoming and considerate.

Ca
Review №8

10 very great service!! Absolutely amazing staff all around! Love coming here. Everyone is so nice, personable and quick. Will be there on Tuesday for a Rapid test. Please commend them for all their hard work. Nurses and doctors rock and are superheroes. This makes me love that Im going to school for nursing and I truly hope to one day be a part of an amazing team like this in my future plans.Thanks again. I hope someone really reads these.Best,Patient Carleen G

Di
Review №9

This place is horrible that’s why excel urgent care is better than north well health the people up front are rude they don’t care if your hurt or in pain and I try north well health and I’m never going back to one ! Horrible service

Gi
Review №10

Very spacious the front desk was very polite and useful . Short wait time when I went in the doctor was so nice. Quick results.

Je
Review №11

The staff and the providers are very attentive, thorough, caring, and informative. Ive only been there a couple of times and always left at ease. Thanks guys!

Ka
Review №12

Every single staff member was empathetic and kind. Every single staff member eased my nerves with the kindness they showed. Exactly what the world needs right now. The center is immaculate! I felt safe immediately upon entering! A huge thank you to all workers there, for they are risking their own health to keep everyone safe and healthy! Best Northwell Urgentcare I’ve been to!

Ma
Review №13

I found the northwell health urgent care facility clean, associate were pleasant and help me with what I needed to know. The doctor was very compassionate and answered any questions I had. Told me about my situation and how I needed to take care of it. Thank you for helping to keep me safe.Thank you to everyone.

Sh
Review №14

This medical establishment was Excellent! The staff showed me care and concern. I will gladly recommend Urgent Care to my friends and family.

a
Review №15

Great staff and a great provider; Im already recommending to everyone.You all were awesome. The location is new, beautiful, clean, sanitary, with plenty of parking, and not at all crowded inside. Located at Rt 110 and JerichoTpke where blockbuster used to be.Thank you all so much for fantastic friendly professional efficient SAFE customer service and providing such good, caring, competent, ‘encompassing the human touch’, timely medical care.A wonderful visit in every way. I truly wish all medical facilities ran this way. Actually, it would be just perfect if ALL businesses treated their customers like this.Highly recommended !-USMC Veteran A ‘Bobby’ P (VA patient - rusty nail in foot - tetanus + flu shots)

Ch
Review №16

Staff were all very kind and efficient. Wait was not long and my results were quick. Great place.

Ro
Review №17

Professional, polite and fast - with an appointment there is no waiting.

Le
Review №18

Thank you all to a very helpful and knowledgeable team

Ni
Review №19

All of them at the Huntington station location are amazingBut ... special shout out toDina Rivera shes amazing .... warm , friendly and extremely knowledgeable :):))) always a great experience

Ch
Review №20

Wonderful people. Very professional thank you!!

Ti
Review №21

Very knowledgeable and afficient staff with good manners and bedside assistance

La
Review №22

Everyone at this facility deserves credit. The whole staff was so kind. The gentleman who worked at the front desk on 12/26 was so kind and patient. Very caring.

do
Review №23

Very professional and so nice. The place is clean and nice and bright.

Da
Review №24

Sassy and argumentative young lady at the counter told me I had to wait 2 days for a employer mandated Covid test. Drove to Excel Urgent care in E Northport and was given the test with in 30 minutes by a polite and professional staff.

Al
Review №25

Staff was professional well organized Medical services outstanding

Da
Review №26

Responsive and accomodatig front desk and medical personnel in the back. Thanks!

Na
Review №27

The staff was extraordinarily supportive, helpful, and kind.

Mi
Review №28

Everyone is super friendly and they are all good at what they do!

To
Review №29

Courteous, timely and thorough.

sa
Review №30

Does not answer the phone

Ka
Review №31

I would recommend this place to everyone. They where polite,they did there job with respect, they listened to what was wrong .And I was out of there in 25 minutes.It was clean ,they wore their masks.I had just a perfect experience 😌

Pa
Review №32

The staff were extremely friendly. The place is super clean. There is barely any wait time. I would definitely go back.

Ch
Review №33

Because I had made an appointment online, I was seen by a nurse almost immediately. The staff were friendly and patient, and the nurse who saw me shared that shes vegan, which is a wonderful testament that she knows about staying healthy.

Sh
Review №34

Dina is awesome. Back again after a month and she great. If you have an emergency come here she will take good care of you🙏

An
Review №35

The staff was highly competent, professional and friendly.

Ec
Review №36

The man at front was rude saying that I don’t pick up and saying I’m feisty today like cmon you just got to do your job and that’s it but I didn’t say for respect but the person that assisted me was Chill and Quick.But overall great service overall.

Sh
Review №37

Excellent emergency services. Dina the physician assistant should be rewarded by northwell or something. She caring loving she an excellent listener she don’t rush you. I highly recommended this place for any emergency situation. Place is super clean you could eat off the floor staff are excellent. All as a big team. Be well and ty for all you do be safe🙏❤️🙏❤️

Er
Review №38

Dr Steel was excellent was very concerned gave good advice would love to have HER as my primary!! Very happy with experience from start to finish!!

Na
Review №39

If you need to go to an urgent care place affiliated with Northwell go to the one in Melville! Super nice staff plus Sarah made sure everything was done to spec

Gl
Review №40

Everyone was so amazingly caring, friendly, patience & professional. Thank you

Br
Review №41

Easy on, easy off. Polite, kind and helpful people, making an urgent care visit in crazy times easier. Much appreciated.

Bl
Review №42

Friendly staff and I was in and out fairly quick. The diagnosis was incorrect but there wasnt much any DR could do for my illness. They are quite expensive however - $225/visit is considerably higher compared to other walk in clinics as well as seeing your GP. Use this if need be but there are less expensive options out there which I feel as just as competent. Given this, I would probably use as a last resort.

Je
Review №43

You have very courteous staff. They were very concerned about our situation. We received our results in 3 days.

An
Review №44

Dina the PA-C and all the staff were awesome! Thanks 😊

lo
Review №45

The online forms and in car/phone triage and arrival procedure was easy. Appointment was on time and staff were fantastic.

Kr
Review №46

The staff went above and beyond to help my 89 your grandmother receive the COVID-19 vaccine. There was a mixup on my part about the appointment and they made sure to get her in for her shot. I cant thank them enough for giving her a potentially life-saving measure! Thank you!

Gr
Review №47

They were all super nice and explained everything well.

Ma
Review №48

Professional, efficient, friendly & knowledgeable, as always. I have full confidence in the staff here, which is real nice and very much appreciated these days.

Je
Review №49

Went to get the Covid swab and antibodies test and my entire appointment took about 10 minutes, no wait time (around 6:30pm). I got my results in 3 days, pleasantly surprised how quickly they came.

Je
Review №50

10 great experience !! The entire process was smooth efficient and professional !

Ra
Review №51

The facility is clean, well lit and the staff courteous and professional. They accepted our medical insurance when another facility did not. They were very conscientious about the follow up and showed genuine concern. I highly recommend it.

Br
Review №52

Everyone very nice, super clean, as nice an experience one can have.

Ba
Review №53

Smooth experience at check in and excellent nurse and doctor.

Ra
Review №54

The staff at all levels was kind, helpful, and knowledgeable and the food was actually excellent!

Mi
Review №55

I went in for a pretty quick checkup I felt like I had a virus with a little bit of an upper respiratory infection. I was taking in immediately and the doctors were super nice. I would definitely go again.

Di
Review №56

Spot on, accurate advice. Professional and friendly. Clean and safe.

Am
Review №57

My waiting period was about 10 minutes. Everyone was very professional and had excellent bedside manners. I was very pleased. Thank you.

Ja
Review №58

The doctor I saw was one of the best I have ever seen. My doctor was beyond kind and by far one of the best I have ever seen. Made my day so much better.

An
Review №59

Wonderful experience Dina the PA was amazing! Very sweet, attentive to my needs. Explained everything. They did a very thorough exam and tested for everything which really set my mind at ease because I was worried I contracted something while traveling overseas. In the end it was just a stomach bug but everyone was so nice. Very state of the art and tech driven. Would def come back again!

Sh
Review №60

I’ve visited this location a few times. The staff is very knowledgeable and always recommend the appropriate medicine , over the counter or prescription. I learned on my last visit that you can make an appointment online and check in at your location 15 minutes prior to the time given( you don’t have to wait in the office).

Je
Review №61

All of the staff was excellent. The PA was kind and explained the next steps of my treatment well. Follow up was also excellent

Je
Review №62

Went in on a Saturday afternoon right before closing. There was no wait, everyone was extremely accommodating and nice. The nurse and PA answered my questions and prescribed medication that was sent to my pharmacy. Overall, everyone was really helpful and I didn’t feel rushed even though I was there around closing time. I would definitely recommend.

S
Review №63

Popped in at 8:00am the minute they opened. The staff was friendly, courteous, kind, and helpful. We waited less than 5 mins to see a doctor. Her diagnosis was accurate and treated effectively and efficiently. Thank you so much!

Me
Review №64

The whole experience was quick and easy. I checked in online & didnt have to wait to be seen which was a plus... the office was very clean and updated. Stephanie Mercer the PA was great! She was very attentive, thorough, and I felt extremely comfortable under her care. She took the time to listen to my symptoms and explained everything in-depth to me when diagnosing and prescribing medication. I will deff be back the next time I am feeling unwell!

Ro
Review №65

Very professional and personable staff and it seems that the systems and processes that you have in place were well thought out and well executed.

Em
Review №66

Lady at front desk was extremely rude!! Shut down these northwell factories!

ja
Review №67

Yesterday was my second visit here, Staff is very nice and helpful. Very fast check in, and Doctor saw me in few minutes. Dr Dina explained me everything and very politely told me how to take the medication . She is very professional and polite .This place is very neat and clean , and much better than most of hospital emergencies.

Jo
Review №68

Very unprofessional and untrustworthy. Got a COVID test, was called to apologize and say it was contaminated, then got a negative result somehow and no one knows what happened in between the test being “contaminated” and then the same test coming back negative. I will not go back. Very untrustworthy

Le
Review №69

They manage wait times really well. Everyone took great care of me.

Tr
Review №70

The MOA, or assistant PA, that took my vitals and performed my strep and flu tests was absolutely amazing and full of knowledge. He explained everything in such a professional way. Awesome young man!!!!

De
Review №71

Staff was very professional, helpful and caring.Doctor explained everything in detail. You will feel very comfortable conversing with her. The receptionist was super.And all of this was after I had to walk out of a walk in urgent care up the road because of mis-information and poor service.Keep up the good work.note: Thanks for the follow up call.

Jo
Review №72

Went today for the 2nd time when I know I am getting a sinus infection because it has been something that has happened many times over the years. They take a $35 copay , take my temp, blood pressure, oxygen level and listen to my heart. Tell me take otc meds and see and ent. That is BS. I couhave used thethe copay $ and uber $ that I paid to get home for otc drugs since you did nothing else for me!Their response to me was to email them with my full name and a phone # so they could contact me. I did and 3 days later after never receiving a call i got an email with how can I help you? Really I have to explain everything again? I dontt think so! Can your reps not read?

ho
Review №73

The staff is top notched!!! It’s my choice for immediate help!! I went with pneumonia in January! Because of them I didn’t have to go to the hospital! Thank you....

Ma
Review №74

Staff was very professional and courteous.

St
Review №75

Absolutely loved the ladies over at the Northwell Health Urgent Care. Entire staff was extremely kind & there was no wait. My son was taken care of immediately. Very professional & caring staff. Even received a call asking how my son was feeling just 3 days after being seen. Highly recommended!

li
Review №76

Dr was amazing, patient, kind and caring. She helped me with getting medication and also she explained what to do for treatment

Jo
Review №77

Very happy with the care I received Dina nurse and Christine was very professional ad received good care

Ma
Review №78

The most knowledgeable and friendly staff I have ever met.The experience was better than going to Huntington Hospital {Huntington, NY}.The doctor at GoHealth was a bit surprised with some of what the hospitals doctors information {which was wrong on the doctors part}.Know youll walk out better.

To
Review №79

I had very little time to even fit a doctor visit in but I knew I needed medication for my poison ivy. I had only an hour break to and even though I thought that would be impossible Northwell walk in clinic made it happen . The staff was really friendly and I was seen within two minutes of walking in by the nurse and then it was only about a five minute wait until I was seen by the healthcare provider . All my questions were answered I never felt rushed or uncomfortable and the experience although Id prefer not to have had it at all was excellent. I would highly recommend this facility to others! They called my prescription in right away and in under an hour I had my medication and have been seen and was able to get back to work .

Th
Review №80

The staff was very caring people they seem like they really like their job

Ev
Review №81

The can only say good things about this facility. Everyone there is professional, caring and knowledgeable. Every time Ive gone there Ive been able to get the care Ive needed.

Be
Review №82

Good place , nice people and the best i go in and out in 1 hr .

Fe
Review №83

Friendly staff, clean, Prompt services and very good diagnostics.I love it

Al
Review №84

Everybody there was very helpful and didnt take too much time to let me know the results of my injured foot. They have everything on site which reduce the waiting time dramatically for the diagnostic

Ru
Review №85

This was our first time visiting this facility and all the staff was very kind and professional! The best one so far. Keep doing the great job!

Ja
Review №86

Staff was extremely pleasant and PA Rivera was very knowledgeable. I was seen in a timely manner. Great location and very clean. I would definitely recommend this facility..

St
Review №87

The staff was knowledgeable and very nice. I received proper treatment with me pre-existing taken in to consideration. If you need urgent care, this is the place to go!

Kr
Review №88

We always goTo GoHealth , I would say majority of the time the staff is amazing and we are treated and diagnosed correctly. My children and I are loyal to the Go Health Brand!

Me
Review №89

We had the need to make 2 visits in 3 days for different family members. First, my 15 year old daughter, then for my husband. We received excellent treatment from both the staff and provider both times! Both times were also very fast, without making us feel rushed. My husband needed an X-ray and they brought the machine to him, rather than have him hobble all over the building! We also got follow up calls from staff after both visits to check on the patient. I highly recommend this facility!

Ch
Review №90

The staff was wonderful and professional.

Je
Review №91

My 3 year old son wasnt feeling well Im so grateful theres a urgent care near bye and open on Sundays everyone was so nice and made my son comfortable

Sa
Review №92

The doctor I saw was a joke. Tattoo on her neck of a paw print. Was wondering if she was a Vet Assistant rather than a real doctor. After telling her I cannot take a steroid, even though I had sinus and tonsils swelling and a on going sinus infection and she wouldn’t give me a antibiotic but a steroid for my nose only. Don’t waste your time or money on this place. I will never go back. Doctor said she couldn’t tell if it was viral or bacterial. She needs to go back to pre med 101.

We
Review №93

It was a wonderful experience. The nurses and doctors were so nice!! I felt alot better since the doctor gave me the medicine that helped with my illness.

Mo
Review №94

Was seen almost immediately within 15 minutes. The staff was pleasant and knowledgeable. The service was excellent . Would highly recommend them.

De
Review №95

Well it been since December 13, I still have an issue with LT ring finger?Happy HolidaysFriendly staff, provider & co-worker great office!!!Didnt wait longThank youDENISE!👍

Me
Review №96

Walked in at 4:40 on a Sunday when they close at 5. I had just gotten bit pretty badly by a dog and my leg was bleeding and the size of a football. We drove out of our way to this location because of the amazing reviews. We walked in, signed in, and then the receptionist came out and told us they werent seeing anyone else today. We explained what happened and she repeated herself rudely that they werent seeing anyone else, and then walked away from us mumbling we already have 3 people waiting. We drove down the block to the medi center, were seen within 2 minutes, and are on our way to the pharmacy with an antibiotic prescription (it is now 5:07). Needless to say I will not be going back to Northwell.

We
Review №97

2 years ago, I gave this facility 5 stars. My family and I had continued to go to get services at this clinic, and was always pleased with the staff and services. Today 12/27/20, my husband, son and myself were treated very disrespectful and rude by a security guard, which they never had and acted as if he was the doctor. We felt we were coming into a prison, not a facility where sick people are treated with kindness and respect. We were given the following appointment shown below. At the kiosk in the clinic it said we will be texted and also given the option to go and be texted when they were ready for us. We all had fever, and my son had fever for 4 days. We have been tested for COVID at another facility, were given a negative test, and all we wanted was to be checked by a doctor, and find out why my son’s fever had not subsided for 4 days. I made this appointment at around 1:00 pm, and were given our first appointment at 3:45pm. At 1:45pm I was called and I told them I had left the parking lot but will be there shortly, at 1:48 I was at the parking lot and called them and the militia security guard came out and said our appointment had been canceled and treated us with disrespect and indifference. This facility lost the services of a family of 5. Loved this facility but do not know why recently they are treating sick patients with such disrespect. I ask the managers of this facility to reconsider how this facility is being run. Our experience is not an isolated case, as we saw others being treated the same.

Br
Review №98

The first time I went to an urgent care was over the winter when my boyfriend was incredibly sick and I am so glad we chose this place. They encourage the use of hand sanitizer, which I was thankful for since I was not sick, and were very professional and friendly throughout the process. The doctor seemed very knowledgable and personable, not like they are trying to rush you out at all. Probably the best part is that you can sign up for your appointment online and show up at that time instead of waiting there for hours! They also have a tv monitor that shows you the list of patients waiting and the estimated wait time for each!

Li
Review №99

Clean facility, nice doctor and staff, great service! Would def come back again If needed

Co
Review №100

I went into the office on a Wednesday for a Urinary Tract Infection. Was given 5 days worth of Antibiotics after my urine was sent out for culture. I finished the 5 days worth and two days later the infection was back. I called the office and told them my Symptoms, they could not prescribe me any other medication or at least give me a refill after explaining to the receptionist that i was in pain and my symptoms were back. I was told they could do nothing for me. Was not a helpful answer at all. Didnt seem like they had any other suggestions for me or want to help me in anyway at all. So now Im in pain, with a fever. If symptoms perist i will be making a visit to the hospital

Information
3 Photos
100 Comments
4.6 Rating
  • Address:19 W Jericho Turnpike, Huntington Station, NY 11746, United States
  • Site:https://www.gohealthuc.com/nyc/long-island/huntington-station?utm_source=gmb&utm_medium=organic
  • Phone:+1 631-604-4023
Categories
  • Urgent care center
  • Blood testing service
  • Child health care centre
  • Medical clinic
  • STD testing service
  • Walk-in clinic
  • X-ray lab
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Service options
  • Online care:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Similar organizations