If you are seeking somewhere to swim and need childcare this would be a great option but their weight room leaves much to be desired. My wife got roped into signing us up for a year. We won’t be renewing after this one as I primarily use these types of facilities for weight lifting and have found much better resources at the local YMCA. Also, they have a mask mandate so that’s fun for those of us that have their vaccination.

I am not a member. I went to check out possible membership as i work two minutes from this facility.Price shock $775 a year for an individual member to swim and workout seemed expensive.The facility looked extremely well kept. Main Pool 50 or 100 meter setup. Unheated. This pool looked well cared for by competant staff. Secondary smaller pool looked very well used. This is a 25 meter heated pool. Lots of kids in lots of classes. Weight room has lots and lots of high quality professional grade equipment. Looks like they could easily accommodate 3-4 times the number of current members.Biggest concern is i would like to use before work (before 8 am) or after work (after 6 pm) according to reviews and staff conversation.... probably not going to find a lane. If you do it will mostly likely be shared. Must book a lane on app or online in advance. Seems like a popular place just maybe not what i was looking forward to using.

Been a member here for 21 years, and have gotten to know the trainers and staff, as well as make quite a few friends here. I look forward to coming to workout because this place has such a good vibe. Have done group exercise classes, personal training with Brandon and Ian, and leave feeling better than I did when I entered! Great place!!

Weve been member since February (2021). Excellent value and wonderful facilities. Highly recommended!

I love here! Everybody so friendly and helpful. highly recommended. Chantal is the best!!

Great swimming and diving complex. The competition pool is very well kept and there is a warm pool for those interested in wellness and water aerobics.

Excellent place to be at. Always clean and safe, big gym, lots of exercise classes floor and water, child care, 3 swimming pools, excellent swimming clases for all ages.

I was really impressed. My granddaughter gets her swimming lessons here and the instructors were great. Thank you

Watched my grandson swim in a meet. Very well organized and everyone was friendly. Recommend this facility for swimming meets.

Very clean and spacoius. Top notch facilities. Many pools for everyone

I called to get membership information and received the best customer service. I spoke with Hailey, who was very kind and knowledgeable. She took the time to answer all of my questions and assured me she would be there to walk me through the process of joining should I decide to join. Several of my friends work out there and love it. They referred me to Hailey based on their experience with her as well. I’ve heard nothing but wonderful things about the whole staff and have now experienced that wonderful customer service myself. Great job HFFA!

HFFA has done an amazing job of opening up safely amid the pandemic. The staff are welcoming and amazing, and it has been the one escape from the work-from-home madness of the pandemic.

Hard to get in, people who go to aquatics at 8:00am, stay for 9:00am class, not fair. Go for one class and give others a chance.Let people who go to aqua classes goONE CLASS PER DAY, PER PERSON, not two, give others a chance.

Friendly and helpful staff. Very nice facilities.

This is beyond a gym, this is a place to make friends and feel like you’re part of a family.

Clean facility and great customer service

Love it for the 50 meter pool, but can we regulate the chemicals better in the pool, I always have a headache and skin is very dry after swim! Can we do salt water instead?

Love this place! Have made a lot of progress on my goals

Great facility.

World class swim facility. And very good gym complex. Plenty of classes to keep you motivated. GREAT community asset.

Absolutely terrible customer service. Told me one thing and then did another, refused to let me speak with a manager or offer any solution at all other than to just swallow the charge. Save your money and go somewhere else that has a heart.

This is a great place for “seniors” to work out. You don’t need to be intimidated because of your age or ability. The water aerobics classes are perfect to help get your body moving without hurting yourself. The instructors great and the classes are varied. I would definitely recommend!!

Really poor customer service. Very sad to see a company treat individuals like this during a pandemic. Overdrafted accounts and ridiculous fees to cancel. Company clearly cares more about money than client service. Won’t return to this gym and I caution anyone against joining.

Very nice facility and friendly staff

Excellent pool, decent gym, good assortment of fitness classes. My wife made some of her first friends here when we moved to town.Excellent preschool as well. The instructors were all very caring and made for a great school experience. We have great memories of our kids here.When we moved to a new gym the cancellation process was a bit rocky. Make sure you secure cancellation confirmation in writing.

Wish I could give zero stars for customer service! How is email an appropriate way to contact members that theyre going to billed again?

Fabulous place to work out!!

Nice place

We go here as a family and really enjoy it. Our three kids are 11-17 and utilize all the pools and exercise classes/equipment. I do wish there were a few more class options during the day and later evening hours.

This is where I go to exercise. I dont like exercise but its a necessary so I make myself go. Still working on getting there 5 days a week. Its a struggle for me. Everyone is so friendly and helpful. Its a great place to workout. Classes and all sorts of things going on constantly. Great place for working out!

Member of fitness center. Well run , great staff and clean building .Lanny &Rebecca [email protected]

Wife and family love this place, really is a good family place to be. Brandon and Sue are great, Philip leads a great program that people love being a part of and thats just the tiny bit ive seen. If you need a place for family, this is a great place.

They are not working with people in these troubled times and only care about the money. My account was supposed to be frozen “indefinitely” or until I came in and used the facilities, but that changed out of the blue with barely a notice. They charged me, overdrafted my bank account, and would do nothing to help but offer another charge to re-freeze the membership for a service I haven’t used since February. Not to mention they plan to charge full price for the next month after you cancel, even in these times. DO NOT go here and DO NOT sign any contracts they put in front of you. They do not care about your financial struggles during this pandemic, all they care about is the money they need to stay open and it apparently doesn’t hurt their conscience one bit to steal it. It’s a shame, considering I used to love going here, but what they’re doing right now is shameful and the customer service has been horrible and unhelpful. The woman I talked to earlier actually said, “sorry for the negligence on your part.” This is not how a business should be run.

Great facilities. Very responsive management. I feel like I’ve always been responded to when I’ve had any concerns. Ms. Hope is wonderful with the babies. Really appreciate her and I feel like my daughter was safe and well cared for. Would like to see the older kids area a little more separated by age as there can be tons of older kids with the toddlers.

The new changes to the gym did not meet the needs of my family. It caters more to older clientele and families interested in using the pool facilities. Membership fees are high compared to other facilities in the Lake Norman area.

Very clean and very safe place to go swimming

I love the group fitness classes, especially spin and Strong classes. The instructors are all excellent. The classes are appropriate for all ability levels- youll see those new to exercise to the seasoned veterans and everything in between. If machines and equipment are your thing, HFFA has it.

Great workout place. Swim is excellent. Many different Swim teams participate here. Overall good experience.

Gonna keep this simple Very rude customer service, absolutely appalling.

Great place to take the kids and work out. Different options great equipment. Plenty of programs for every lifestyle.

They have an attentive staff, but with most HOAs and apartments having awesome pool options they arent as relevant as they once were. They have some cool options and services, but they just arent competitive. Hoping they can find a way to bring us back in the future.

Nice and clean environment. Lots of activities. Swim lessons were great. Coach Evelyn was amazing! She works great with all types of people!

Things were great until they no longer supported the local Boy Scout Troop summer camp testing.Update response 8/19: Not our Troop. We had to test at a community pool after years of working with your location. Too bad.

Looks like a great place. Lots of pools and other workout equipment. Staff was super helpful and friendly.Its pretty expensive so I am not sure if we will join, but it is a top notch facility.

Pretty great place whether it be for gym and weightlifting, swimming, or yoga and dance classes. Always improving and renovating. Some of the machines are a little bit dated but pretty good overall.

Great gym, with the best pools in the Charlotte area. The staff is typically top notch and friendly. Mary who staffs the front desk in the morning is always friendly and helpful.

Very impressive facility. Was there for scuba 5raining but looks like a world class swimming and diving training center.

Excellent aquatic center. The Sailfish Aquatics club is a fantastic group of people and coaches that work great with my 2 daughters. Theyve went from amateur swimmers to meet finalists in just over a year...We love going there!!

Love being a member here! They have something for my whole family! We travel past a couple YMCAs & other facilities, but with everything they have to offer it is worth it!!

Terrible customer service plus continuously charge my account even though I’m suppose to be on hiatus cause i dont Want to attend during all this COVID-19 mess, save your money and go else where

Great club, nice facility. Lots of free fitness group activities with the membership (monthly). Access to the pool, yoga, Zumba.

Kids love this place.

Just moved to Huntersville and live around the corner from this place. Was excited to join because it looks great, they have a lot of classes and the month to month isnt bad, but its $200 if you ever decide to cancel! For what??? The hardship of you having to submit the paperwork to your bank? I can see a one month fee or something but this is insane.

This is such an awesome place for swim meets and competitions.The staff is friendly and welcoming. Great snacks for after meets. My only complaint is there just isnt enough parking.

The hours are horrible for the cost of membership. They have closed two-thirds of the entry doors, shortened the hours, and increased the price. The facilities are nice when there is not a swim meet going on. Otherwise it will be crowded with no parking. You are better off just paying a day fee if you want to go to the pool.

Best place to learn to swim. Eey professional. Absolutely awesome staff

The best gym ever

Its a good place for all family members for recreation.

If I could give 0 stars , I wouldThis used to be a great venue for eventsSince changing management teams, it has gotten worse and worse!If you are the decision maker in your organizationSelect a different venue

Decent facility to work out. Family friendly. They have a dive club training out of HFFA. Very lucky to have this here in Huntersville. Kid friendly outdoor pool.

The facility is nice and all, but the staff needs some work. Ive called multiple times to ask simple questions on pricing and each time I get the same person telling me they dont know. They dont try to find the answer, they dont tell me how to find the answers, they dont even try to help. They just tell me they dont know. Thats being a terrible employee as well as terrible management for not teaching the employee simple answers to common questions or how to even find the answers.

Very hot and extreme chlorine smell. Staff is nice, but patrons act as if they own the place. Not enough parking.

Best aquatic workouts. If you need to swim no better place in north Charlotte area

Great facility with multiple pools, workout facilities, dive well and platforms

Friendly staff great place to get fit.

Wonderful center that appears to have all the amenities you woukd want from an aquatic center. We did a birthday party for a 5 yr old & he had a blast at the water park area. Only issue I had was the party host we were supposed to have never showed up which made enjoying the whole time hard, but the staff did a wonderful job correcting the situation when my wife talked with them the next day about the party planner not showing up. She went above & beyond what we expected. Really I would give 4.5 stars if I could. The ONLY reason I cant give a 5 star us because of the party planner no show, but I would definitely recommend to anyone that is thinking of having a water party for their child this would be a great place to go. I think the no show was just a one off mistake.

HFFA is a great community gym. My husband and I have been going there for over six months now and we love it. The Strong bootcamp class is challenging and fun, and the workouts always leave us feeling like we accomplished something. The class incorporates weights and cardio, so you will have a full body workout each time. Cardio Funk is an excellent cardio dance class, and the instructor is amazing; hes energetic and encouraging. You can easily burn several hundred calories and it doesnt feel like youre working out. We also go to the Sunday yoga class, and the instructor creates a relaxing environment that is also nonjudgmental. She will suggest a number of modifications if youre new to the practice. Overall, HFFA is a great place to workout. Its reasonably priced and theyre making a number of renovations to the facility. Go in for a tour and try up to 3 classes for free. You will really get more bang for your buck and meet your fitness goals.

Ive purchased a monthly membership for swimming mostly - for about $70. The issue with swimming is that there are swimming classes, professional swimming training, competitions in the 50 m pool weekly - the members are allowed only 3 lanes at any given times and even those are taken by people who are training. It feels like it is real hard as a member to swim over there due to all training going on.Used to be able to go there paying a daily fee, not anymore - you need to buy a monthly/annual membership. Not happy

This place is awesome. @TEAMHFFA

Best bang for buck workout in Huntersville! Pools, group fitness and top of the line equipment.

Love this place and the people inside of it. Best gym.

This place is really nice! We just moved to huntersville and getting used to the area and my kids love the pool. The showers and locker rooms were very clean!! The only reason why I cant give 5 stars is because they have an employee with an accent that acted like I committed a crime when my daughter walked on the floor when she just mopped. The look on her face was very rude and unprofessional. However the second time we went there was a energetic young African American lady who was very nice and actually acted like she wanted to be there.

Great facility. Love the swim classes that are offered

We were here for a swim meet. Pretty nice venue but they could improve on the spectator areas and on the access to restrooms.

A really nice place .

Great aquatic facility with nice pools and gym. Beware of SwimMAC though. I had my 3 year old child enrolled on their classes and because she is super active, they decided to kick her out.

I cant wait to enroll my kids into swimming at this establishment. Lots of parking staff is friendly.

The staff is terrific and this place feels like its own small community.

HFFA classes are amazing. I’ve lost 5lbs in 2 weeks

Hours are more limited than some places, but it is generally clean and the staff are friendly and helpful.

Friendly family environment. Theres something for everyone!

Great variety of fitness classes, good cardio equipment, wonderful staff in child watch.

Very nice facility. Pools are awesome although they are a little dirty sometimes.

Has a 17 ft deep pool

We take our kids to swim lessons here! We have really enjoyed it and highly recommend to other families!

Quality teachers and great management.

A great community fitness center that has it all. Staff is excellent.

I have going to Huntersville Family Fitness and Aquatics your years now. I live closer to another similar fitness center but, HFFA has wonderful instructors, classes and the staff are great.

Its a great atmosphere. Really like it

Its okay. But SwimMAC is very.. uh.. yeah.But Its Alright otherwise. Great pool and gym for seasonal weather.I like the diving, as a teen.. its very refreshing.Otherwise than SwimMAC it is a well pool and gym.

They do a good job of keeping it clean and the people are welcoming and helpful

Love this place. So much to do..

Complete Fitness, Health and Aquatic Center

Knowledgeable, caring staff. Lots of diversity in classes. Health oriented.

Love the hffa strong classes and water aerobics!

Great gym with affordable membership prices. I love the classes, especially the cardio funk!

Good place to swim & work out for the family.

We signed up for kids classes for the the winter. After attending 2 classes in Huntersville location, they told us they will do a renovation in the pool and told us they will have the classes on an open pool covered by a tent in the moss creek (which is in concord). If we know this in advance we would never signed up, they got paid and then told us the pool renovation. This shows how $ oriented they are.The swim schools management are very unprofessional, not kid oriented and classes are very much crowded. They use 2-3 lanes, for more than 20 kids. Our kids supposed to swim 25 feet length but because they divide the 1 lane in 3 even 4 sections, they swim in 10-15 feet lengths.For the moss creek pool, it is freezing cold, no life guards on duty because they think they are really saving money not to put a single lifeguard on duty.For the money and time, you wont get anything. We will try little otter swimming in Huntersville.

This is by far the worst experience we have ever had with a summer camp. The billing system is a nightmare, was charged a total of 1000 dollars in one day in six different charges, paying for two weeks of summer camp. Our kids lack any motivation to even go, and fight us daily. The counselors are incapable of dealing with any problems, and actually seem to make them worse. When you call, no one knows how to solve any issues. 2 weeks later I have no refund from their error, and continue to have issues. We are removing the kids and we will not ever be back. Absolutely do not recommend to anyone who can appreciate sanity.

50 meter pool open to the public with membership or day fee