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Mann Eye
9802 FM 1960 W, Suite 110, Humble, TX 77338, United States
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Fe
Review №1

I was having concerns about a possible retinal tear. They got me in immediately with zero waiting! My concern was their concern. Everybody was great. Their compassion and sense of urgency was much appreciated from the Staff: Tracy & Meagan to Briana to Dr. Gurrero. All friendly, caring, and very professional in a very compassionate manner. I have found my new eye care specialty team!! Thank you Tracy McCoy Watts for recommending and shepherding me to Mann Eye!

Tu
Review №2

I was equally satisfied and impressed my second visit as I was my first! The staff is super friendly and knowledgeable. Dr. Guerrero is awesome, too! I like her enthusiasm and willingness to meet her customers needs!

ke
Review №3

Thank you so much Mona for your great costumer servic.

St
Review №4

Very Professional ,clean office and helpful staff, I was treated very well and received excellent service and care, highly recommended, thanks!

Lu
Review №5

Friendly, efficient office staff. Competent, professional optometrist. I enjoyed my visit and will be back.

Jo
Review №6

Dr. Gallia is outstanding. But Mann Eye has a problem with customer service.I purchased my first pair of prescription glasses in fall of 2019 which even with insurance cost several hundred dollars. Within a few months, one of the lenses fell out. This happened three times before their service folks ordered new frames.After that delayed repair, I was relieved to get the problem resolved. Only it was not. The same thing happened again! When I went back to complain I politely requested a new and different pair of glasses.I was told the glasses were out of warranty and it essentially was my fault for purchasing their defective products. As a condolence, Optical Project ManagerHeidi Nizzola told me that I would receive a 50% discount on a new pair.The final nail in the coffin was when I found out that there was no discount if I used my insurance coverage on the purchase of new glasses.These people are worthless. Go somewhere else for your eye care products.

Pi
Review №7

Definitely recommend Dr. Carmen for your medical and Annual visits here. She was very thorough and answered all of my concerns- really knows her stuff. I found me my EYE Doctor. Staff was awesome. Thank Y’all Mann Eye Institute!

Ch
Review №8

Always friendly, knowledgeable doctors and staff. Strong family vibe

Pa
Review №9

I have been going to this office for years, they recently moved across the street to a bigger office. Its clean and the staff is always friendly and helpful.

Su
Review №10

Dr. Guerrero and all the staff at the Deerbrook location were wonderful! Would highly recommend.

Ma
Review №11

I went to the Mann clinic to have a stubborn contact lens removed from my eye. It had been stuck since the day before. I called the office at 9:00 and was thrilled to get an appointment at 10:15. I was treated by the wonderful Dr M. She had that lens out in minutes. After a quick checkup to determine if my vision had been affected by the lens (thankfully not) I was out the door by 10:45. What a relief!!I was skeptical when I learned that Dr Gallia and Eye Care Associates of Humble had merged with the Mann Clinic. No worries there! I highly recommend the Mann Clinic.

Vi
Review №12

What a great experience I had in Mann Eye Institutes new office at 9802 FM 1960 Bypass W, Suite 110, Humble, TX 77338. The office is super clean, the selection of eyeglass frames is awesome and everyone was so friendly! All wore masks, practiced coronavirus hygiene and I felt very comfortable having my eyes checked and selecting new frames.

Jo
Review №13

Friendly, clean and convenient location. Dr and staff are very professional and helpful during examination. Highly recommended.

Cr
Review №14

Kid friendly, clean, the wait was not long. They have a nice variety of glasses to choose from for kids.

Ba
Review №15

I love this place. I have been using them for years. Convenient location. Exceptional services. Quality service. Very professional.

Ga
Review №16

Dr. Guerrero is overly thorough and personable. All the doctors at Mann are excellent but Dr. Guerrero is even a cut above the rest!!!

Jo
Review №17

I went in for a medical eye exam. It was the most thorough eye exam I have ever had. The staff and doctor were friendly. The facility was clean and attractive. The doctor had excellent patient interaction, explaining everything she was doing and why. My insurance was screwing up, but that was not Mann Eyes fault. Even there, they went out of their way trying to help me resolve it. I would defiantly go back again and recommend them highly to anyone seeking quality eye care.

Ma
Review №18

The Dr. Guerrero, Elias and the technician were amazing with my very nervous boy. They made the whole experience extremely incredible for him/us! The tech was so kid friendly when doing all the test my son went thru it all with comfort and easy thanks to him!

Da
Review №19

We have been coming here for the past few years and are happy with the customer service provided by the staff. The frame selection is in the moderate price range and they accept a wide variety of insurance plans. The only downfall is thats partly hidden in a shopping center between a Half Price Books and Outback Steakhouse, so unless youre a local who is familiar with the area it is very easy to drive past for someone new.Overall I would recommend it to everyone.

Ta
Review №20

My Dr. Galvan and staff are amazing. I wouldn’t trust my eyes with anyone else! PERIODT!!!

Lo
Review №21

Great Service, Polite employees, very helpful, Doctors explain everything and answer questions. Good Selection of Frames.

Da
Review №22

GO ELSE WHERE. Ive been trying to get my contact order filled for over a month. No one in the office answers the phone. Someone picked up the phone once and placed me on hold. After waiting 18 minutes, I hung up and called back and never received a response. I requested an appointment online to only receive a text stating Im due for an eye exam which I literally just had!

Al
Review №23

Have been coming to this location for yrs; RIP Dr. Rinkoff. During recent visit, had my eye exam numbers regarding my vision explained to me by Dazie. No one, in all the years, had explained in detail this information before. I really appreciated that. Fine example of excellent customer service.Now, for the minus. This location needs more stylish and up to date frames. Not everyone wants Ray Bans. Please consider Tom Ford. Im looking for the large, square, oversized frame. Thank you in advance.

Ni
Review №24

No one usually has a good time at any doctor appointment, but I had a great time with the staff. They were thorough and personable - just a great team. Dr. Guerrero is cute as a button and smart as a whip. By the end of the appointment I didnt even feel bad about the bifocals that she told me I needed because well, Im getting old. I just made my husband an appointment and Im sure hell feel the same way.

Da
Review №25

Messed up my eyes for life. Dont trust their lasik. -Added: Posted a generic response. Went back multiple times. Was essentially told to get lasik again. And yet they didnt notice the cataract that was in my eye before OR AFTER the procedure. According to a different doctor they should have seen it easily, and not done the procedure until the cataract was taken care of.

De
Review №26

All of the staff are very professional and take their time with you and explain any issues that are going on with your eyes.

Da
Review №27

This was my first time getting contact lenses and Dr. Nguyen and Nohman made it so easy!!! They were very professional, courteous, and caring!! Thank you so much!! I definitely refer this location!!

Gu
Review №28

Great friendly and very professional group of people working there. Helped me and explain every step of the way. Will definitely be back for all of my test and eyeglasses needs...as long as my work keeps the same vision insurance.

Di
Review №29

Went to pick up glasses today and the individual said “We called you in August “ ONE time??? When fitted with glasses the stem was stretched out and he said “it’s supposed to be that way but I’ll work on it.” Fifteen minutes later I asked what he was doing. I looked through the window and he was just standing there with his back to me. So my glass frames are not good quality and you want ME to come back later when you have time to play with them? Never again!

Ir
Review №30

Awesome staff very helpful and highly recommend this location. I just went by last week and my new glasses came in faster than expected. Thank you for your help. Happy customer.

Ja
Review №31

The staff is very professional and provides excellent service.

St
Review №32

Dr. Gallia and her staff team are awesome! Everyone I met was kind and helpful and were so patient with me as I tried on a million pairs of eye glasses. I have already recommended it to some co workers. They are the best!

Ma
Review №33

The location of the clinic is very peaceful, unlike the clinics at the shopping mall. All the staff are professional, very helpful and friendly. Thank you Deerbrook location!!!

Sh
Review №34

I love Dr Gallia and her staff at Eye Care Associates of Humble. Specifically, they are customer focused, knowledgeable, and the turn around on your new specs is quick! Also I appreciate their use of modern technology for eye exams.

Ro
Review №35

Dr Gallia and her staff provided great care and were professional at all times. I am very happy with both my glasses and sun glasses I received.

Ro
Review №36

I called to get information about getting my wifes eyes examined an getting new glasses. After getting the information I asked the lady about using an existing pare of frames. I was informed there would be a $40.00 charge to use my own frames. I can not see any reason to pay to use frames purchased from this company less than two years ago.

Je
Review №37

Wow, I am so impressed with Dr. Gallia & her wonderful staff. This is my first time seeing her. She came highly recommended by a good friend of mine & I soon found out why. She is a truly caring & compassionate doctor with a wonderful bedside manner! I feel so blessed to have her as my eye doctor!!!

Ch
Review №38

Just left their facility and couldnt be any happier. Everyone was so nice and accommodating . The women who I dealt with were a bunch of sweethearts. Thank you for your kindness

J
Review №39

If I could give a zero, I would. I went for a medical eye examination because I couldnt handle what I am going through anymore. I was prescribed some drops and the pharmacy needed some additional info. Two weeks later, they still havent sent the paperwork to the pharmacy (which I know faxes the request daily). I wasted my time and money by going to this place. Now, I need to go somewhere else to help me get some relief. I want my noney back! I will NEVER go back to this place again!

Ma
Review №40

I had previously been fitted for contacts on numerous occasions with 2 other Dr.s. Doc Martha is the only one knowledgeable enough to get it right, takes her time & meticulously examines findings before recommending correct lenses. It is my pleasure to have someone as her to care for my vision needs. BTW shes easy on the eyes as well.:)

Am
Review №41

My family and I have gone to Eye Care Associates of Humble for decades. Dr Gallia is always educating doctors in training, staying current with the latest treatment and technology, and making her patients concerns her first priority. She has treated us like her own family, and I would recommend her / this clinic to anyone!! I love her!

Su
Review №42

Just left there and I had a wonderful experience. The staff and the doctor was really helpful, attentive, and informative. One of the staff members, Monique, helped me choose my frame after my exam, she was really super sweet. Id recommend this place to friends/family.

Mi
Review №43

I have been going to Eye Care Associates of Humble since I moved back to Houston in 2012. I have been very pleased with the services they provide. They are very helpful when I have questions or need things to be done.

Me
Review №44

Dr. Bonem and Schmidt are absolutely amazing at explaining everything regarding your eye appointment. What I like most is they do not rush you in and out of the office, but take the time to explain as well as answer any questions you may have. I have a complicatedand unique situation going on with my eyes, and they still took time to thoroughly explain.

Ge
Review №45

All of the team are very professional and provide the individual care that I can appreciate. They do a very good job of ensuring I have the correct eyeglasses/sunglasses.

Co
Review №46

The staff at the Humble location was courteous, professional, and helpful. The appointment was timely and the eye exam thorough.

Mi
Review №47

Great customer service. Great communication. Great selection of glasses. Great prices

Ma
Review №48

Dr. Gallia takes great care of her patients. She provides them with the highest quality of treatment that will benefit her patients. I did not recieve this quality of treatment that I expected from those so called clinics located in the Houston Medical Center. Surprisingly, Humble Associates has the latest equipment while those other large clinics do not!!! At those other clinics the doctors were very rude. Im so thankful that I found Humble Associates through the Internet!

St
Review №49

Everyone at Mann Eye Care is very courteous and friendly. I always receive the best care promptly. They look for ways to save me money. I am very satisfied with the experience.

Wi
Review №50

Professional and courteous staff.

St
Review №51

I had a great experience at Mann Eye 2 and I will highly recommend others. The staff was nice and professional and they maintained genuine smiles. I am going back next week

Ti
Review №52

Ive never experienced a very thourough eye exam. Dr. Gallia is very knowledgeable, She knows exactly what she is talking about, very caring and patient. Her staff is also very knowledgeable and caring.. She is great.

Ro
Review №53

The doctors and staff are without a doubt, the best at what they do. very comfortable and informative atmosphere. unfortunately for me, they do not take my companys insurance any longer, but I constantly check for when they may in the future.

ap
Review №54

The staff where very friendly and helpful. What I dont like is they are have a 50% off frames sale right now but only if your not using insurance or their Groupon offer. Also kids frames where 159.00 for most of them if not more. Would go again to get my eyes checked but not to get glasses.

ke
Review №55

Awesome experience today. The General manager Mr. Derrick had great, efficient customer service. The problem with my spectacles was identified and quickly resolved. 👍👍

Lu
Review №56

Good with the kids.

Ve
Review №57

Dr. Guerrera was very personable. She has great patient/doctor rapport. The staff there was very friendly. I would definitely recommend this location and will return in the future for future vision services.

Ja
Review №58

Absolutely horrible, I spent $1200 there and received lenses that are difficult to see with b/c of the glare. The contacts that they ordered for me never arrived. When I told them this, they said the USPS delivered the contacts. They said it was up to me to contact the local post office and track down the package.Follow up: They told me they were not able to contact the local post office because they were not the package recipient. Sean reordered lenses without the digital filter and even replaced the nose pads for me. Ive been wearing my glasses for the last few days without any glare problems. So Ive changed my review to 4 stars.

Kr
Review №59

Love the doctor here. Shes fabulous!

Ar
Review №60

My experience has always been terrible; however I seem to always return. I hate it here.Really I will not be coming back.And its only this location extremely slow......and the one person to assist me today has NO freaking idea how to work the Damn computer Patrica her name need to be fired NOW. The only employee on duty with absolutely NO idea how to do your job. In another review a young lady reached out to corporate office....not such a bad idea to enlightened who they have representing them.😠😠

Va
Review №61

Loved this place! Had a morning appointment on a Saturday and they didnt take long to get all my information and got me to see the doctor. The only problem was that when I called to make my appointment and specifically asked for Dr. Mark Rinkoff. He was in the day I went but I still liked the doctor who attended to me. Dr. Monique Bennet was her name.After the examination and fitting of contacts they were going to charge me $70 for contacts even though my insurance covers. But talked it over and they said they will make the insurance pay so I only paid my copay for contacts and exam. This was a great experience. Definitely going back next year!

Ba
Review №62

I ;have been going to Dr. Gallia for about 20 years and have had nothing but positive experiences. I believe they are conservative, caring and give plenty of individual attention. All of the personnel have been polite and eager to help. Setting up appointments is fast and easy.

Me
Review №63

I have been seeing Dr. Gallia for almost 20 years. She is an amazing doctor, I completely trust her 100%. She has always been available when I needed her. Recently I had cataract surgery and laser surgery. She knew I was very nervous about the procedures. But she reassured me I was in excellent hands and she was right. She would never steer me wrong. Absolutely love Dr. Gallia! Would most definitely recommend her to anyone seeking an excellent eye doctor!

Li
Review №64

Very professional and caring. I was really impressed with all the staff and of course Dr Gallia.

J
Review №65

Dr. Guerrero and the staff are amazing!

Ro
Review №66

I am TRULY thankful I found Dr. Gallia. I went to see her on April 16, 2019 and was humbly impressed how thorough and detailed she was in examining my eyes to ensure I had the perfect progressive lense for long distant range, computer distance and reading not to mention the advanced technology used now (no more blowing buffs of air in your eyes). Ive gone to different eye care in the past like Vision Eye Care and my prescription glasses were awful! Couldnt read anything even after I had taken it back for correction. I ended up wearing pharmacy cheaters in comparison which were far better than what I had. When I showed Dr. Gallia my previous prescription glasses, she looked under a scope and showed me waves of poor workmanship--no wonder I couldnt see. For the first time, I can wear prescription glasses from whatever angle/distance I need. Im truly happy and impressed as she goes to the extent to take great care of her patients with the highest quality.

Cu
Review №67

Great service, all staff was very nice. I had 3 kids with me and they were very kind to my kids.

Je
Review №68

Dr. Gallia has been my optometrist for 31 years. She has a terific manner! She truly listens, is terrific with kids, and never brushes off my concerns. If something isnt 100% right, she keeps working with you until it is.She also has a wonderful staff with almost no turnover. You always find the same knowledgeable folks with smiling faces. It isnt a big chain store. The selection of frames is not as extensive as some of those large discount eyewear stores. It is more than made up for by the quality and the ability of the staff to truly advise on the right fit. If I have my choice, I wont ever go to a different optometrist.

Al
Review №69

I have been going to the eye doctor since I was about 6 years old and Im 28 now and this is the best place ive ever been it was very quiet. The staff is very very friendly and very infomative. I felt very comfortable here and I will go no where else for eye care in Houston👍😊

Ar
Review №70

It’s always a pleasure to get my eyes examined because they are very professional and have a genuine concern for me. Thank you.

Ri
Review №71

Always a professional and extensive eye exam accomplished by an experienced and very pleasant team.

Pa
Review №72

All staff was very friendly. It was helpful to know that they were willing to go the extra mile. Cant wait to go back next year.

Cr
Review №73

VERY PROMPT AND COURTEOUS, TOOK TIME TO GET MY WIFES GLASSES AND MY CONTACTS JUST RIGHT!!

Ra
Review №74

I like everyone in the office.

Li
Review №75

Great prices. Dr. Guerrera is very kind. The staff are kind and helpful!

Fe
Review №76

What can i say that hasnt been said already. Dr. Gallia and her staff are very caring and professional. I highly recommend Eye Care Associates of Humble!

Ja
Review №77

I have been a patient of Dr. Martha Gallia for over 30 years. Recently, Dr. Gallia, in partnership with Dr. Stewart Zuckerbrod, led me through the process of removing cataracts and receiving interocular multi-focal lens implants. I see very clearly and have no need for any vision correction at this time.I will admit I was a little nervous going in. I was well informed from start to finish - from initial prep, through the procedure and aftercare. The procedure itself took about 15 minutes.The entire staff in the office, as well as at the surgical center, paid close attention to every detail to ensure a positive experience and a successful outcome. I give them an A+ on both!If you are considering this procedure, you can trust Dr. Gallia to tailor your treatment to YOUR specific needs. I would not hesitate to do it again!

Dr
Review №78

From the very warm welcome when I walked in to the final process, the staff made my day. I had a great experience and will return.

El
Review №79

Ive been going to Eye Care Associates for more years than I can remember! Dr. Gallia is thorough, sweet, kind--from the exam, to explaining everything, to answering questions, to insisting that eyewear is an accessory!

Ri
Review №80

Dr.Gallia and her staff are like family. She has been my Doctor for 22 years Im looking forward to the next 22. Before I became a patient I was wasting my money elsewhere. I can accurately see. Thank You God and get Thank you Dr. Gallia

La
Review №81

I love going to this locations. The ladies their are nice and friendly, and it didnt take long for me to finish!

Da
Review №82

What an incredible experience from start to finish! Dr. Gallia is the best!

De
Review №83

My family and I have been coming to see Dr Gallia for nearly twenty years. She is an incredible Optometrist with a strong passion for taking care of her patients with a Godly loving spirit.

Ro
Review №84

Friendly staff reasonable price for eye checkup I pay $42 per exam this is my third year going to Mann Eye 2 at deerbroke humble location

No
Review №85

Great customer service ....Doctor was very nice.....answered all my questions and gave me recommendations .....front office staff was very helpful ....nice atmosphere

Ri
Review №86

This is definitely the best place to go for glasses and contacts. Its never a long wait and they dont use that stupid air puff machine, which is truly refreshing; in fact, they dont even have the machine in their office at all! And even better, they are as friendly as they are knowledgeable!

Ka
Review №87

Not enough characters to go into the details of my shitty experience with this place. I used their Groupon, and saved a bit of money on my two pairs of glasses, but the amount of gas and time wasted on the half dozen trips to this place almost cancels out any savings. Initial exam was wrong prescription, on top of that wrong prescription number put into one of the lenses in both pairs. This place is full of (mostly friendly) incompetent amateurs that dont provide the same level of service to those using THEIR offered coupon vs. those covered by insurance (my boyfriends experience was much more pleasant.) Weve already complained to Mann Eye corporate office and are waiting on the call that will never come. PLEASE do not waste your time and money with these UNprofessionals.

He
Review №88

Ive been under the care of Dr. Gallia for more than three years Ive always professional from Dr. Gallia and staff.

CK
Review №89

Everyone was very nice and knowledgeable. Great doctor and great staff.

Vi
Review №90

Thanks ! Excellent service, super nice personnel and very professional. We enjoyed our visit.

FO
Review №91

So far I have been very disatisfied with the service. I am on the phone now waiting for someone to pick up ( they dont close for another half hour). At last someone has answered. They have lenses but have no idea where the frames are. These glasses were supposed to be ready 10 days ago. Service was terrible from the moment I stepped in the door and stood at the counter for 10 minutes waiting for someone to attend to me. After my eye exam I selected frames only to be told that their computers were down and I could not order my glasses. The girl told me she would call me the next day to confirm if their computers were back up. I never got a call. I called and did not get a live person, left a message and number, no call back. Called again the next day and was told the computers were back up. Returned to their centre and ordered my 2 pairs of glasses. Was told the pair being manufactured onsite would be ready by the 11th. Today they are saying the lenses have not been sent, but they have the frames. On the second pair under insurance they say the lenses have arrived but they have no frames and do not know what is happening with the frames. This is ridiculously bad service.Call back with clarification the lenses for the glasses being made on site, the lenses were there but had been put in the wrong bin. They can manufacture one pair of glasses for me for pick up tomorrow. Still dont know what is happening with the second pair of glasses from insurance. The right hand does not seem to know what the left hand is doing in this establishment. Thank you to Monique for at least rushing one pair of glasses through for me.

Da
Review №92

My family has been in the care of Dr. Martha Gallia and her staff since moving to the area 15 years ago. Dr. Gallia is the consummate professional in every facet of eye care, her staff is professional and all receive my highest recommendation. If you are new to the area and looking for eye care you have found the right place.

De
Review №93

Very friendly, quick and easy to get tested and find affordable and great glasses.

CO
Review №94

Staff is always pleasant & professional. Never wait long.

D
Review №95

Dr. Gallo’s is great. The staff is very friendly.

Ki
Review №96

Excellent service, two very good and very nice optometrists

AR
Review №97

I had a great quick experience. Highly recommend!

Ce
Review №98

Dr. Christina Guerrero was very helpful and informative. She helped me through my post op after my Lasik surgery!

Ch
Review №99

My husband is a first time patient here, and he loved it...Very friendly staff...

Qu
Review №100

Great experience! Groupon really helped with final costs!

Information
9 Photos
100 Comments
4.6 Rating
  • Address:9802 FM 1960 W, Suite 110, Humble, TX 77338, United States
  • Site:https://www.manneye.com/locations-directions/deerbrook-location/?y_source=1_MTU4MTQ3OTctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 281-446-9333
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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