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Complete Medical Supply
1714 W 18th St, Houston, TX 77008, United States
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An
Review №1

Great customer service, and fully stocked. Everyone from motorized wheelchairs to sterile gloves. Convent inner loop location. Ample parking good prices. A first choice.

Al
Review №2

EXCEPTIONAL service!!! The owner goes above and beyond to ensure that his customers needs are met. I checked about 5 different medical supply stores for a product recommended by my doctor. Unfortunately, none of the stores carried this particular item. I decided to look a bit further from my house and called this store. Again, the owner did not carry the product, however, he let me know he could order it for me. He went out of his way to get me the particular product, while the other stores just let me know they don’t carry it and hung up. And the product was available for my to pick up within a reasonable time. Based on this experience, I will continue to purchase all my future medical items from this particular store as I know they really value their customers.

Sh
Review №3

Man this owner right here is the real deal! He took care of all the medical supply needs!! My go to place’ I drive from sugarland cause his prices are competitive and his customer service is impeccable!

Ca
Review №4

Well assorted store. I came looking for a neck brace/collar which no local pharmacy seemed to have in stock. All their products are reasonably cheap. The clerk seemed knowledgeable about the products in stock made it easy for me to get what I needed quickly.

El
Review №5

I purchased a knee walker from this business and when I got it home and tried it, found that it did not maneuver well in my small home and I had to basically carry it everywhere. They would not take it back as a return even though it was hardly used. They also refused to buy it back at a lower price to use as a rental unit. Be sure you understand the conditions for returning an item you purchase from them since there is apparently no policy.

Ja
Review №6

Great Service! Great Selection! Awesome all around and very helpful!

Jo
Review №7

Able to find all needed items. Customer service is great!!

Za
Review №8

The best medical supply store Ive been to in Houston. They have everything that many others do not. I get oxygen tanks from them regularly and they have the most affordable pricing in town! Definitely recommend trying this place out.

Ar
Review №9

They provided a fantastic customer experience on the phone and in the store. The staff was very knowledgeable, patient and provided concise easy to understand answers. They have a very comprehensive product selection and the prices are terrific compared to other medical supply stores in the Houston area. I will definitely be back!

M.
Review №10

Great service and reasonable prices

Su
Review №11

Always helpful! And has everything I need!

Ra
Review №12

Very helpful and knowledgeable. Ask for Sandra.

Ap
Review №13

Great Service always!

Sa
Review №14

Great customer service. Very understanding.

No
Review №15

Helped me with cpap supplies. Very friendly staff. Came in with my unit and they helped me get the right tubing and mask.

Ol
Review №16

Best medical supply store in Houston! I buy all my cpap supplies here and more. I am truck driver but I will always come back to Houston just to get my supplies here. Staff is very friendly and always know how to help me. Great service!

Ro
Review №17

I bought the N95 Masks here for $10 eachI bought 4 from what’s left just for emergencies but I feel like the price was high.We shouldn’t abuse prices just because the community needs them for their own safety right now and stock is running low. The cashier said they were that price because they were extended out like this.

As
Review №18

This is my go to medical supply shop in Houston. Zain and his team are incredibly nice and they’re always prompt to answer any questions I have. With their affordable prices and personalized care, I’ll be a loyal customer for life!

Cl
Review №19

The staff was great, they had what I was looking for!

Wa
Review №20

I can’t say enough of how helpful and courteous the owner and staff were for me. I had a ton of questions and the staff were very patient in helping me find the best product for me. Excellent customer service, products and support from you all. If you’re in need of any medical supplies, make sure you give this place a visit.

ar
Review №21

They stayed open 30 minutes later than they usually do when i was in an emergency situation. This literally saved my day! They have such a friendly staff and they go out of their way for great service! Would definitely go back!

As
Review №22

Great service!

Li
Review №23

The sales representatives are always VERY helpful in assisting with what we need. They advise us on the product we need and often direct in us to a more appropriate product. And sometimes a better price as well. Great Company!

Jo
Review №24

Very friendly, knowledgeable and hands on. Nice, personable. ..cant say enough about this place. Couldnt believe the prices were so inexpensive.

Je
Review №25

Everything about the experience was very good. Had what I needed readily available. Reached out to my doctor for a prescription for the oxygen concentrator. Only service that I felt they did not provide is to tell medicare patients the process or filing an insurance claim. I clearly understand a decision to avoid insurance assistance because it is so complex, however, in this instance it would be simple and would fit with most of the customers renting oxygen concentrators

Sa
Review №26

The staff and owner are always a pleasure to be around. I’ve been a repeat customer for the last few months, wouldn’t want to take my business anywhere else. They are diligent with their customers time and maintain a high quality of standard when it comes to customer service. Give them a try, you won’t regret it!

Ar
Review №27

Exceptional customer service! The staff here is very knowledgeable about their products and are quick to help you find the right items. The owner was so patient in answering all my questions/concerns and helping me find the best product for my specific needs. They also deliver which is a great plus! I highly recommend this store to everyone and will continue to return here for all my medical needs :)

Ra
Review №28

It was a delight to work with the business owner, Zain. The staff here is very knowledgeable and provided excellent customer service. I had viewed the items I wanted online and called to see if they were available. The staff made it very easy to make sure I was getting the correct item and since they also offer delivery it was a pleasant experience. I highly recommend Complete Medical Supply for all your medical needs.

PA
Review №29

Fast and friendly service

ba
Review №30

They were a delight to work with. Not only did they have the hospital bed I needed, the rate was reasonable, they provided it when I needed it and they checked with me about renewing in the event I had forgotten, which in times of crises is easy to do. They were a bright spot in an otherwise unfortunate situation. I highly recommend them and will use them again if the need for medical equipment arises again.

Ja
Review №31

It’s nice to go into a store and be greeted by a genuine smile, and then receive helpful service. Convenient to my home is a plus.

Ka
Review №32

Nice family owned medical supply store with very helpful and sweet staff!

El
Review №33

This business has the best customer service I have experienced in a very long time. They carry a wide range of supplies and helped me tremendously! Very convenient location as well.

Na
Review №34

Excellent service,bargain prices,prompt rental service . I would greatly recommend complete medical for all your medical supply’s.Thanks Zain for your help.👍👌.

Se
Review №35

This is a great affordable medical supply shop. The staff was very helpful and knowledgeable.

Ir
Review №36

Small but convenient... Very helpful! If they dont have it, they will order it for you!

ro
Review №37

Great place been coming here since my mother in-law was sick , back in 2004 , i myself have bought a lift chair for my ankle operation, been very helpful with getting my oxygen for my cluster headaches,, great people , they take care of the customers ...

Pa
Review №38

I tried to call today twice to see if they were open and check to see if they carried a specific item. all i get after about 20-30 secs is voicemail(9am and 10am). It does say anything about them being closed today. i checked there website and social media. it did not say anything about them being closed. I drove up there to check there store out, when i get there. there door is locked and i dont see anyone inside. there were no signs saying there closed today for the holidays. No information on anything about being closed.

Gr
Review №39

Great service! Is was in and out quickly with what I needed. Thanks.

Ar
Review №40

Staff was not helpful. Needed supplies for amputee. This store did not have what I needed,then sales person just walked away.Poor customer service !

Da
Review №41

Rizwan was amazing. Service was informative and fast.

B
Review №42

Great service,wide selection of products which is helpful.

Di
Review №43

Excellent customer service

Information
66 Photos
43 Comments
4.6 Rating
  • Address:1714 W 18th St, Houston, TX 77008, United States
  • Site:https://www.completemedicalsupply.net/
  • Phone:+1 713-880-4000
Categories
  • Medical supply store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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