My
My Smile Medspa - Galleria Mall
5015 Westheimer Rd #A3201, Houston, TX 77056, United States
Comments
An
Review №1

Pretty satisfied so far. I bought the 30 minute Groupon for $60.50 (value $130) and I purchased a stronger gel and 10 minutes more when I got there for $55. There was also a $20 fee. In total, I paid about $135. The technician added 10 complimentary minutes, which was nice. I plan to follow all instructions and eat non-staining food and will follow up in a month for a touch-up. My teeth are a little sensitive after treatment, as I expected.

Ma
Review №2

I had amazing experience at my smile galleria everyone is friendly and they are very personal. I will be definitely going back too my smile galleria.

Al
Review №3

Ladena took care of me and she was amazing! My teeth very really yellow and now they look noticeably better

L
Review №4

I’m seriously impressed, and I was NERVOUS booking. The reviews are fantastic but you just still never know with teeth whitening and that’s something you don’t want to get messed up.Sent my little sister here today (Dec. 22nd 2018) and to be honest, just hoped for a safe, clean environment that lightened her teeth a bit. We got that and much, much more.We upgraded to the stronger gel and did the 1 hour session. I could not be happier with the results. Wow!! The photos attached are ones we took from the night before and then after whitening, I also included our receipt for pricing.If you are thinking about whitening, do it, it is truly the best investment in yourself.

As
Review №5

My husband and I found a Groupon for this place. Ladena provided exceptional service, she was fun and knowledgeable about her job. We enjoyed the relaxing environment and we were even able to catch up on some Netflix while whitening. This business knows the importance of great customer service and they did not disappoint.

se
Review №6

Ms.yasmine was the woman who did my teeth I am very impressed of the outcome and how professional she was and how neat the area was

La
Review №7

Scheduling my appointment, arriving and getting setup was all such a breeze. Moreover, the employee was very efficient at explaining the process and was very communicative and professional throughout the entire session. I felt very comfortable during my whitening procedure, and I think its so great I had Netflix to watch, it made the process fun. I would definitely recommend. I loved my results.

El
Review №8

Love my teeth- Ladena is friendly and the best!

Br
Review №9

Ladena was super nice and accommodating. We had an appointment at a different location and mistakenly went to the galleria and she squeezed us in.

Kp
Review №10

Was very happy with the results of the whitening. Got a groupon. And was just delighted. MARY the young technician was wonderful she answered all my questions and very helpful. I need 2 pillows because of back problems and need the chair adjusted and she was just so good about my request. I will definitely be back

Ha
Review №11

OMGGGGG THANKS MS.EBONY !!! IM SUPER IMPRESSED BY THE TEETH WHITENING SVC!!!! I already wanted to leave a review of the process, which wasn’t any short of amazing I did a hour process with the highest whitening gel and omg my teeth came out way better than I expected. I have 1 more session to complete to get to the shade I desire but nevertheless I’m SUPER HAPPY😊As far as the establishment Very clean!! Very Nice and MS.EBONY was super informative, and attentive to my needs and keeping me comfortable throughout my process there! I definitely Will recommend friends and family and can see my self coming back in future if needed ☺️ Thank you!

Jk
Review №12

I love my teeth they look great , Mrs ladena was amazing !! And really took care of me, I would really recommend this area if you are looking to whiten your teeth and go with higher shades of white .

An
Review №13

I totally recommend this place! Ladena was super patient and helpful. She made me feel very comfortable for my teeth whitening and the b12 injection. I could not be more satisfied and will be definitely coming back!!

Jo
Review №14

Very nice laldena the whitening was amazinggg

Gi
Review №15

Love the new monthly plan for $39! Save money and look great! Ladena is amazing!

Na
Review №16

I just left from getting my teeth whitened and couldn’t wait to give this review. I AM BEYOND PLEASED WITH MY RESULTS !!! I highly , HIGHLY , recommend anyone looking to do this, to follow through. Not only was the location convenient and clean, the young lady who assisted us (Ebony) was so friendly and professional. Nothing better than great costumer service ! Thank you so much Ebony. :)

Is
Review №17

Loved my results! First time ever getting a Teeth Whitening.Monica was a great assist in helping me get my shine on. 😁 Thank you for the Crest white Smile @MySmile I will do this more often. Monica Your awesome!

Ar
Review №18

Got My Teeth Whitened Here & Boooooy Was I NOT Satisfied :/ “STAFF WAS COOL BUT VERY MISLEADING” 1st Thing 1st I Was Told One Price Came In & Paid Almost An Extra $70!!! As Far As My Results....My Tech Offered The Highest Bleaching Gel & I Took Her Word For It Being As Though It Was My First Time. After Purchasing The Recommended Toothpaste & Mouthwash A Week Later My Teeth We’re Still The Same Shade.

Sh
Review №19

Terrible customer service - I called to schedule my first appointment for a teeth whitening and the employee I spoke with was incredibly rude. Not a great way to treat potential new clients. I had already purchased a groupon for the whitening, which I will not be using.

Ga
Review №20

Great service! 6 shades in 30 minutes! Very impressed.

Bo
Review №21

Highly recommend the place! This was my second time and I got the 40 minutes session this time (10 more minutes). Definitely worth it! Ladena was my tech and did a great job. Very friendly!

Fa
Review №22

I have tried 3 different places to get my teeth whitening and this is definitely the best one. I actually saw results. Monica is great she’s always asking if your ok and takes really good care of you. If you do come ask for Monica. :)

bi
Review №23

Ladena was super helpful! She explained everything very well today from my B12 shot to my teeth whitening I had done! I will be definitely coming back to see her!

Me
Review №24

I went today for the first time to get my teeth whitened and Ladena was a huge help! I was so pleased with the final results after just a 30 min session and they have great prices/specials. I would recommend MySmile to someone looking for a brighter smile!

Fr
Review №25

Ebony was a great Host. The service was excellent and my results even more. I was honestly not expecting to see good results this soon. However I was surprised when I saw my teeth clearly shades whiter soon after the treatment. I will definitely comeback since I am really pleased not only with the results, but most importantly with the service I received.

ja
Review №26

Great service.Very attentive. Very Informative on the process and after careMy teeth are white. Totally recommend this service and location

Dw
Review №27

Always friendly and very convenient. laDena is very personable and takes great care to make sure you get the best treatment that suits your needs. Definitely going back!

Ch
Review №28

I could not wait to have the opportunity to write a review about this company because of my great experience. I am a very educated consumer and I spend a tremendous amount of time doing research before I make a purchase, I also ask lots of questions. I can honestly say this was a great customer experience and Heather is the best....professional, knowledgeable and extremely nice. I shared my concerns prior to my appointment about my concerns with some of the negative reviews and feedback and it was explained to me that many times those negative reviews dont tell the whole story. I was still a littleapprehensive but I am amazed, I had great results, my teeth are actually at least 8 shades whiter, I cant stop looking at them in the mirror. My husband was so impressed that he cant wait to schedule his appointment. Please know I do not drink nor smoke and I think that does have impact on an individuals teeth. I can also say that there was a little discomfort but it was very minimal and forgotten as soon as I looked in the mirror at the end of my session. I am totally sold on this place, it classy, clean and welcoming. Heather was very honest, she explained each step and walked me through the process. It was amazing and I will definitely goback!!!!!

Je
Review №29

My fiancée and I had an amazing experience here!!! Ebony conducted the whitening and she was so nice and she made us feel super comfortable. We were actually getting a last minute whitening before our wedding day and when we told Ebony she upgraded us!! This was a very pleasant + easy experience I would recommend to anyone. I see a significant difference in my teeth immediately after and the discomfort goes away very quickly. My teeth are much whiter!

co
Review №30

Absolutely love Ladena’s passion for her clients. She went above and beyond for the service given to me. I am actually a returning customer after the great service provided to me recently. I would recommend not only this location, but Ladena as wondering place and individual to receive service from.Love !!!!

J
Review №31

Briana was very nice and professional clean environment, saw same day results !

Es
Review №32

Just got my treatment done and I am already seeing a difference. Going for a follow up in 2 weeks and hope to see ever whiter teeth. : )

Ma
Review №33

It was my 3rd time that I was going to MySmile at Galleria. The staff are super nice and kind. LaDena did my whitening process, she was super knowledgeable, polite, nice and friendly. I didn’t feel any sensitivity and I am happy with the results.Thank you LaDena!

Ha
Review №34

Ladena was amazing and really took extra care of her clients. You can tell she has a passion for what she does! Super amazed with my results and will definitely recommend this place to others.

Br
Review №35

Christi was amazing she so friendly had an awesome experience recommending to all my friends. She was super happy for my results made me feel great.

Es
Review №36

Ladena is super friendly! Bought the membership, & she explained everything to me. Made sure I was feeling okay throughout the process, Highly recommended. :)

Fa
Review №37

Ladena was so helpful and friendly! I am very happy with my results. I will definitely be coming back here soon.

Ja
Review №38

I came here for a teeth whitening service and Ladena went above and beyond to take care of me! She spent time describing what the process would be like, the aftercare, and which program would be the best financially. If you come here, ask for Ladena!! I’ll be coming to her for the next 2 years on the VIP program, highly recommend :)

Ce
Review №39

Oh my gosh. My teeth were very stained. When i tell u they have done an fantastic job. I can finally smile again. Please give them a try

Ke
Review №40

I came into the woodlands location today. Very clean and professional environment. The tech, Ebony graciously help me with all my needs. This type of customer service is what keeps me coming back.

Ny
Review №41

Great service , amazing experience. I will definitely be coming back. Ladena was great and explained everything thoroughly making the experience even more pleasurable.

Je
Review №42

Ladena gave us all of the information we needed, she was extremely helpful and very friendly! It was a super great experience for my first time whitening.

Lo
Review №43

I had a very good experience with Ebony at the Galleria location. I arrived at the new store to find that the rooms did not have a tv. I asked Ebony about it, and she said she could try to hook one up for me. She did and I was able to focus on a cute movie and not on the procedure. She was very attentive, and I was very pleased with the results. Thanks, Ebony!

Mi
Review №44

I had the best experience with Heather! Awesome and visible results. Shes quite experienced and very polite. Would definitely recommend this place.

Ma
Review №45

Great experience! And amazing results! Staff was super friendly and made my stay comfortable!

Sa
Review №46

Love the atmosphere! Staff is very friendly, rooms are super clean. :)

Ha
Review №47

Ladena was great and so helpful! She answered my many questions and was super patient! Happy with results!!

No
Review №48

Ledina, the specialist that whitened our teeth, took great care of my friend and I. She made sure to explain everything she was doing, and all the products she was using. It was my first experience with teeth whitening and I would definitely go back for more sessions! :)

JE
Review №49

Great service Ladena did an amazing job. The strongest gel was too powerful but results were still great

Au
Review №50

I really enjoyed my visit at the galleria location with Heather! She was very friendly and walked me through everything. I saw a noticeable improvement after the 30 min session! Ill be returning :)

Ia
Review №51

Came in for 30min Groupon session and it was clean, quiet, and expedient. The technician, Vehane, was very personable and professional, and I noticed several shades of improvement in just a short session. Very pleased and will be back for a re-up in the future.

Na
Review №52

Awesome result.. a must do if your smile is not bright white. Memorial city mall

sh
Review №53

Great experience vehane xavier was my tech and she was so nice and very helpful. I definitely see a difference and cant wait to continue my whitening process

Ja
Review №54

Ladena was amazing! I went in for a whitening and a lipo slim shot. The process was fast and extremely painless. She made me feel very comfortable and her personality was welcoming.Thanks again Ladena- I will be back!

Le
Review №55

I visited the Galleria location. Nice facility. Only one page of reading and signatures. I recommend reading it so you know what to expect during the process. LADENA the technician was an absolute pleasure. I felt very comfortable through out the entire process. I did the 30 minute groupon. There is an additional fee upon arrival but it didnt exceed $20. Definitely returning and telling friends.

Ch
Review №56

Awesome service Ladena was great and definitely plan to go back again!

Je
Review №57

Ladena is a joy and so helpful in the process. We signed for VIP program and they gave it to us for free! Freiendly fast and convenient. My teeth have never looked so great. Will be coming back for retreatments ! A++++

Br
Review №58

Got the MySmile teeth whitening and was well pleased with the results. Ladena was great and fun to talk to.

Er
Review №59

Ebony at the woodlands location did an amazing job. Very professional and made my first visit an ease.

Pa
Review №60

My name is Britney, and I loved my first experience at mysmile! Everything was easily explained and Ebony was great. :) love the results and will be back!

Ra
Review №61

Trying to book an appointment was a bit of a nightmare but everything was fine after arrival. Ebony was the technician. She was helpful and professional and we look forward to our next visit with her.

Ga
Review №62

I had my teeth whitened & it was the best experience!! I am beyond pleased with my results. The Galleria office is very clean , professional & LaDena is very friendly & knowledgeable answered all my questions. Tks again LaDena I will be back for a follow up & bring my friends. 😬😀

Sa
Review №63

Heather made my experience awesome! She explained the process in depth professionally and kept checking on me thru out the process.Thank you, Heather!

Sa
Review №64

Ladena was such a great help and the outcome was incredible! I did the hour treatment and went up several shades :-) Highly recommend this location!

Sh
Review №65

LaDena was awesome! I had a few issues and she handled them like a champion! She made the whole experience worthwhile and very comfortable.

De
Review №66

My experience at mysmile was amazing. My teeth look great and Heather is the best. She truly is an asset to your company.

Th
Review №67

Issues Were resolved to my satisfaction. I have been back twice and both experiences were great the same technician.

Co
Review №68

The technician, Ebony, was great, but the treatment didnt affect my teeth at all. I didnt notice any changes so probably wont be going back. Next time Ill go to an actual dentists office.

Bi
Review №69

Ebony was great!! I think my results were pretty dang good!

ge
Review №70

Heather and Monica were amazing in the process for my whitening .. and guess what .??? My teeth look amazing!!!

Ar
Review №71

The experience was very great. The process was well explained and was handled with the upmost care. I will be coming back

Em
Review №72

Very comfortable and very nice. Did a great job. Saw great results

Ju
Review №73

Ladena helped me find parking , explainer everything correctly. Fast & friendly service

Su
Review №74

Had a really good experience with Ladena at the Galleria location. I didnt have any tooth sensitivity, it was fast and comfortable and would come back again =)

Ma
Review №75

Ebony was very professional and courteous. I am excited about my teeth and would recommend MySmile to my friends and family!

An
Review №76

Ebony was awesome to work with. We will be coming back for sure

Ch
Review №77

Ebony was extremely nice andmade my experience very enjoyable

Ma
Review №78

Great experience friendly :) EBONY its the best highly recommended

Ke
Review №79

EXTREMELY RUDE AND DISRESPECTFUL experience with the “Manager” at this location in the Galleria Mall. Called ahead multiple times to secure appt and was denied a spot upon arrival to the store! There were NO customers when we arrived and the place was empty. We were told to wait because other people were “parking” and would be arriving to be served BEFORE us. We were treated horribly by the one woman working that day, we are highly offended and will NOT be recommending this office or returning.

Br
Review №80

So I havent had my teeth whitened in a decade. Today I had the pleasure of having Ladena Smith as my technician. Ladena explained everything to me as we went along. Trust me when I say you will be THRILLED with the outcome! When I saw the results, I hugged Ladena!!! Its amazing. No problems, no pain, in fact I actually dozed off. and Im 100% sure that Ill go back!

Gr
Review №81

We had a great experience, Ebony she treated us like we were family we will continue to keep coming back.

Va
Review №82

Got the mysmile teeth whitening with Ladena. Excellent service and I was pleased with the outcome.

Mo
Review №83

I had a wonderful experience getting my teeth whitened today! Great staff and amazing facility!

No
Review №84

At the Woodlands mall great service!

Is
Review №85

Ladena was great , service was fast , she explained everything perfectly . She helped me find parking & stayed on the phone !

Ke
Review №86

Great, friendly service! Comfortable environment

J
Review №87

Ladena was AWESOME! So nice and helpful. Didnt pressure me at all and informed me very well about their products and the dos and dont. Will sharewith my friends!

Go
Review №88

I received outstanding costumer service by Michael at the Woodlands mall location.He was very friendly and knowledgeable,make me feel very comfortable.love how white my teeth came out.

Mi
Review №89

I went to the MySmile store in Memorial City Mall. The deskclerk/technician was very nice and helpful. I will be going back.

Ja
Review №90

Best Whiting Place 😃 And Heather is the Best great Customer Service !!

An
Review №91

Extremely clean and welcoming environment.

Me
Review №92

Ebony was awesom at the Woodlands location. I went up 20 shades in an hour from a S34 to a S14. . You have got to try this out! Be sure and ask for Ebony. Shes fantastic!!!!!

Si
Review №93

So good !!! Definitely recommend 😎

Dn
Review №94

Ladena was great and helpful

Di
Review №95

Customer service and the overall experience was horrible. I would not recommend this facility.

Je
Review №96

Great service!

Ja
Review №97

Ladena was amazing!!!!!!! Definitely coming back!

Information
97 Comments
Rating
  • Address:5015 Westheimer Rd #A3201, Houston, TX 77056, United States
  • Site:https://www.mysmilemedspa.com/locations/
  • Phone:+1 713-364-0740
Categories
  • Medical spa
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations