Will not answer phone or get back with you on anything.

This also happened to me. They are not transparent with your case or file and totally worst adoption placement experience. Still havent heard from them as to the legal reasons why CPS took the child and is blocking all communication with the only person that cares for the well-being of the child, nor have I been given any legal forms stating reasons why CPS terminated adoptive placement. This agency does not provide after placement adoption support. A better description for this agency would be a place that gives you resources that you can call yourself. They tell you where to go to get post adoption help and you pretty much have to spend lots and lots of time on phone calls making sure the resource they provided take the State Medicaid insurance. They ignore emails requesting assistance on crisis with adoptive child until you have completely exhausted yourself and failed.Truly regretting this experience. If you want to have an adoption experience that will be one that ends with your forever family in success, please look at other reputable agenciesBest wishes to you in your journey.

This place is not a real Family services and the staff will set you up to fail with your CPS case. be prepared and do not go to any interview at this location ALONE find a Lawyer and make sure they go with you. try to record everything they say and do at this place. the reason why the psychologist or case worker wants to meet you at Starbucks is because its all a set up. the case worker I was assigned to in my CPS case, was a sick woman who could not pass a basic Psychological evaluation to be employed, let alone be the one who evaluates you and reports back to CPS and the court. MONARCH FAMILY SERVICES will send a report to the court telling a million lies about you by simply have you fill out some quiz like papers and no one will ever really evaluate you properly. MFS is a set up to take your children away. do not go alone, do not trust this place and do not go along with their game, you will lose every time.