Good service and nice helpers putting on my contacts!

After being here for 2 hours, in the process of the exam I told the doctor that my son has Autism because he kept telling him to open his eyes and he couldn’t. So, he gave me an attitude. So, unprofessional and up to this day I don’t even have his prescription.

It’s a marvelous place, nice personnel. Very competent doctors. Rocio the front desk is very kind and compassionate lady, congratulations

Almost everithing is good there..front desk old lady, professional doctors... but I wait 2 weeks to get my sons glasses, and not call back when was time to get the next checkup..

I was told a price when I was there. I asked the lady at the front desk if I could pay half 1 week, & the rest the following week. She said yes, I thought great. However, when I called to inform the woman I was on my way to give half of the payment, she then informed me the price was $400 instead of the $160 WE had agreed on during my visit. I provided my insurance information to her, & she also had the nerve to tell me it wasnt insurance, ONLY a discount card I decided to go to another place for my glasses. My INSURANCE (not discount card) has been accepted. My INSURANCE WILL cover the cost of my glasses & also give me 50% off the second pair. I shouldve known it was a bad business when I went because a woman was there to pick up her mothers glasses & they couldnt find them. I will NEVER go there again.

It seems like they dont want to give me my contact prescription even after I told them everything is okay. Today I had to get a little sassy with the young lady answering the phone so that she can get it to me since they dont have email she has to mail it to my house. Im glad then Im going somewhere else to get my contacts instead of giving them more business. There was no follow-up call no questions it was like it was quick to get my copay for my insurance and then that was it. Why is this place so archaic. I went here being that the business was Hispano como yo.

Very bad service. Cheap glasses. Wouldn’t come here again.

Terrible customer service I got hung up on and they wont tell me when my kids glasses will be ready and Ive called twice now ... Excuse was Im alone at the front I will have to call you back in an hour ...

Weak