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Brownstone Dental
9824 Fondren Rd, Houston, TX 77096, United States
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Ja
Review №1

I am a new patient at this practice, and I have to say it was the best experience Ive ever had. Friendly scheduler, all paperwork was done in advance online, and pleasant receptionist afterward. I highly recommend them to all of you who, like me, skipped their 2020 dental exams using COVID as an excuse.

Sa
Review №2

Best dental experience ever. The staff is friendly knowledgeable and supportive. Dr. Shere is awesome; it was my first experience with him and I would return in a heartbeat for any significant dental procedure. He is kind, gentle, and tells you everything you want or need to know. His relationship with his staff is warm and fun. The office environment is very clean and safe.

Ch
Review №3

A great group of doctors and professionals. Each person is an expert in their field and provides you with the services with utmost care and personal attention. I have had the pleasure of going to this establishment for the past 5 years and cannot say enough about their attention and care. That says a lot considering they work on your teeth

Ji
Review №4

Dr Farrah is amazing! She takes her business seriously - that is the business of making sure you have perfect teeth!

Sa
Review №5

These guys rock! I always hear horror stories about other dentists, but thats not the case here! They also have the best dentist Ive ever had!

El
Review №6

Very impressed as it was the first time ive been to a dentist and I was brought through on time! A very pleasant experience and the dentist was very gentle, thorough, friendly and no pressuring. And reasonable cost. Would definitely recommend!

Re
Review №7

By far some of the most knowledgeable dentists Ive been to, I saw it on Instagram & how he did a lot of rappers teeth so I thought it might be out of my budget. After going there, I realize that thats far from it. Also, the whole staff was super nice

Am
Review №8

Beautiful clinic and very clean! All the staff are very welcoming and professional. I always look forward to my dental visits, not one bad experience! :)

Ad
Review №9

Great customer service, fast and nice people that works here. Cant complain! So far, since I started coming here, it has been amazing! Keep up the great work

Mo
Review №10

I went here a week ago for a check-up. I always feel safe with the service of this dental clinic. The dentist will honestly advise you on the right process that was good to do for your teeth.

OC
Review №11

The front desk and dental hygienist are just the best!

Ke
Review №12

Exceptional dentists, hygienists, and staff. Gentle, educational, and with pictures to show everything. Great faculties too. Highly recommend

Ra
Review №13

Everyone was friendly and professional. The service was outstanding and surprisingly quick. By far the fastest and most painless dental visit Ive ever had. I highly recommend them.

Ja
Review №14

Quite possibly the best dentist Ive ever been to! Thorough, pain free, and honestly kinda fun. Never thought Id say that about the dentist.

Ra
Review №15

Amazing clinic!! I’ve never had a team that makes you feel welcome and is so thorough during a cleaning. My teeth feel great. I highly recommend them!!

Jo
Review №16

Best dental experience I have ever had. Staff was great and made me feel very comfortable.

Ed
Review №17

I want to say thank you so much for being always so kind when we visit. You always take great care of us when we go. Great location and amazing staff. Will recommend highly to everyone

OK
Review №18

Absolutely the best dental care I have received for myself and my family. Staff is amazing, Dentist’s are excellent and get the job done!! If you are looking for great dental care then Brownstone is the place to go!! You won’t regret it!

Tr
Review №19

Everyone is always nice and efficient here. Clean and nice environment all around.

Th
Review №20

Friendly and professional staff, clean and up to date facility, service was prompt and thorough; I would definitely recommend them to anyone who is looking for dental services.

Ma
Review №21

The super friendly, caring staff are amazing! Always super clean and very professional. I could never imagine going anywhere else for my dental needs! Thank you!!!

Ma
Review №22

Excellent staff, very accommodating. Took care of a chipped tooth and then were more than happy to customize the color for me on a separate visit. Everyone is so friendly, and the care is top notch.

To
Review №23

Dr.Shere & his staff were amazing! Held my hand throughout the whole process, I wish I could give them 6 stars!!! You guys are rockstars

Ar
Review №24

Its a lovely office and everyone is very friendly and competent.

Ma
Review №25

The staff is always very friendly, courteous, and professional. The office is immaculate and has a pleasant atmosphere. I personally hate going to the dentist, but they make it as pleasant an experience as possible.

Ch
Review №26

Best dental experience Ive had! I was really nervous going to the dentist because of my massive toothache but their happy and bubbly staff made me feel at ease.

Sh
Review №27

Its been a great experience coming to Brownstone Dental. They are always warm and friendly, they get me in & out and was very affordable. They are really changing my life & boosting my social confidence.

Ri
Review №28

These guys are great! Fast and professional, they make you feel at ease. They are very good at explaining their process I would definitely recommend Brownstone Dental!

To
Review №29

Highly recommend. They accommodated me last minute and did a great, thorough job on my teeth. Staff was very friendly and welcoming.

Ta
Review №30

Brownstone Dental is great! I appreciate their attention to safety and comfort. Id recommend them to anyone looking for a easy dental experience.

Ja
Review №31

This place has been my dentist my whole life and I wont consider going anywhere else. Everyone is nice and accommodating and the doctor knows his stuff.

Ma
Review №32

I only wish I had found this place earlier... totally satisfied...thank you

Ro
Review №33

Went today to get started on fixing some issue with my teeth they were awesome they took care of my most dire issue and set up a great plan for tackling it all.

El
Review №34

I love the energy that all of the staff including the dentist that this office bring. I would and have recommended this office. You will be satisfied.

Je
Review №35

Excellent and friendly service, would absolutely recommend to friends and family.

Ch
Review №36

They treat me with care and kindness, and always have time for their patients.

Ge
Review №37

Highly professional dental office. Great service to get you in and out quickly and effectively.

Zo
Review №38

Don’t believe all the bogus bad review, I decided to come to Brownstone Dental and get my dental hygiene taken care of by Dr.Shere. What are the best decisions I ever made, didn’t realize how neglected my mouth was. The staff there is amazing and very friendly. Would recommend everyone to go there.

Al
Review №39

Wonderful practice, outstanding staff. From the moment you make an appointment your experience with the office is amazing!

CB
Review №40

One of the Best places to go for Gold Teeth Placement. Dr. Shere is great and Staff was Very Understanding and Nice. Would definitely recommend this place.

Ba
Review №41

The staff is always professional and thorough and the care is excellent

Ra
Review №42

They are the worst. They only care for your smile. None of them have license to operate. Once you make a claim them tell their security to kick you out and that they will charge you for trespassing. They messed up my teeth. They don’t have real hygienist, dentist. Beware of this place. I came with cavities and they told me I needed a root canal, then the teeth failed off and bleed, my other dentist ask for X-rays and told me The root canal was unnecessary.

An
Review №43

Friendly staff and dentists...Diego the dental tech was absolutely amazing. He took the time to make sure I was completely satisfied with my dental work.Thank you Brownstone Dentalyall are fabulous!!!!

Jo
Review №44

Excellent service! Quality work accompanied by an Awesome Staff!

Te
Review №45

I am 5 months pregnant and they pulled THE WRONG TOOTH. Then attempted to blame me for it. Smh. DO NOT GO TO THIS DENTIST OFFICE!

Lu
Review №46

Went to brownstone dental expecting exceptional service but got the exact opposite. I started going to brownstone dental when I was pregnant in 2018, they did a couple of extractions and I received 8 crowns in the front of my mouth. My crowns got loose over time and 2 of them came out multiple times so I went back to brownstone to get them recemented back in my mouth. The second to the last time I went on a Friday, Dr.Saif himself recemented my crown back into my mouth. He even had the audacity to try to get me to pay to recement my crown yet again. The following weekend the exact same crown came back out and I had to go back to the dentist that Monday. That Monday I went to the dentist and got the same crown recemented but this time I went I had pain leaving and it continued throughout the night. I didn’t think anything of it - dentists visits can hurt but as time passed within 2 days my mouth started to swell were I had the crown recemented from Monday. I contacted the dentist and told them what was happening, they said that the crown could have possibly been sitting on a cavity and I may need a root canal. They also stated that if that were the case I would have to pay for the root canal; there was nothing else they could offer or do.I was on bed rest for 2 weeks and couldn’t do anything because my whole face was in excruciating pain due to the infection I had called the dentists office about in the first place.I told Dr.Saif about the incident via Instagram and he never responded.I wouldn’t suggest anybody go to this dentist because they clearly are mindless of customers.

De
Review №47

We have been coming to here for years. They are very nice, especially to the children. I never had any problems and will continue to come. Very professional, Highly recommended. Our Dentist is very kind.

Bi
Review №48

Can I give them zero stars? Is that possible anyone? WOW! My wife and I were given 9:00 am appointments last Monday, December 24, 2018, to do teeth cleaning. We arrived at 8:45 am and waited in our car. At 9:03 am, a guy arrives in the office and we went in. I asked him why they would give us a 9:00 am appointment only to arrive at 9:03 am? He laughed in our faces. YES. HE LAUGHED and told us that he did not give us that appointment, that he only gives 10:00 am appointments and in any case the DOCTOR WOULD NOT BE IN UNTIL 10:00 am. Let me repeat - they gave us a 9:00 am appointment knowing the doctor would not be there until 10:00 am. To say they are unprofessional is to put it mildly. Just plain horrible place and horrible people. He even laughed in our faces.WOW. STAY AWAY from these people. Needless to say my wife and I walked away immediately. Jesus! They are unprofessional. I wont recommend them to even my worst enemy. Now watch them respond with some canned message about how they are sorry they could not meet our expectations. It is not an expectation in USA for you to be there when you give your customers appointments. It is called RESPECT. Respect for your customers. Respect for other people.

Re
Review №49

They are dirty they put their used gloves over the tray of equipment used for my deep cleaning, my appointment was for 4pm and I was not seen until 6pm after I asked for my money to be refunded. I will be reporting to the city of Houston because they are putting people at risk with their unsanitary instruments.

Al
Review №50

If your looking for a dentist in the Houston area this is your one stop for teeth cleaning, any kind of dental service your looking for install goal teeth, veneers, crowns, bridge work, root canal and much more The Dentist here are amazing the service is top quality.

Pa
Review №51

Absolutely amazing place! I would never go anywhere else to have my teeth worked on. Make sure you ask for Doctor TJ. He will make sure you are 100% satisfied.

No
Review №52

My brothers were seen today but we had to wait for more than two hours in the room. No one said anything and this is very unprofessional.One thing I would recommend is PLEASE improve your communication because you cant just keep a patient waiting in the room for hours Without stating the reason.

Pi
Review №53

This dentist office is completely horrible. The front desk lady was rude as hell some heavy Mexican girl at the desk. The dentist lady left out the room and never came back had her assistant to ask us to reschedule our appointment, While we sat inside the dentist for 3hours. While leaving she was with another person.

OG
Review №54

Got 8 golds removed the process wasn’t painful at all and was very quick!! Also got a deep cleaning! Nice staff all around....really don’t have anything negative to say🤷🏾‍♂️⭐️⭐️⭐️⭐️⭐️

Mo
Review №55

Today was my very first visit with Brownstone Dental and I am very pleased. They have been a great help in getting me on the road to healthy teeth. Not only did they accommodate me by scheduling me an appointment on a Saturday, they were able to assist me in choosing the best payment option. I am so glad that I chose Brownstone Dental to get me taken care of! Thank you so much!

Gi
Review №56

The doctors,staff and CEO (Mrs. Mariam) were so helpful. They take a concern in the well being of your oral health and will do their best to help you with payment arrangements. I recommend anyone who needs any dental work done to make your way to Brownstone dental.

Sh
Review №57

The best dental experience... the assistant was kind and patient. The space is clean and they really do keep the appointment times

Ch
Review №58

This dental office has very good dentist. They do a wonderful job cleaning. Very gentle when extractions. The office is always clean and the staff is very nice as well as professional. However, it takes entirely too long to be seen. Also you may not be treated by the same dentist each time you come. Thats a bummer for me.

Jo
Review №59

I called Brownstone last minute and they were able to get me in the next day even though Christmas is around the corner. They had quite a few customers, but they were still very quick. Plus, I get free whitening with insurance. Im happy Im able to help support the local business, but I dont think Ill be going here again. The dentist that did my cleaning did not do such a great job. I can tell that they are all about volume and speed there. Luckily my new insurance provide 4 cleanings a year. Also, I have filling residue on the side of my tooth that I can not remove (it is not covering a cavity). Ill definitely be going somewhere else. Two stars are for customer service.

Vi
Review №60

I love how nice the staff was to me! I also love how fast the deep cleaning process was! I’m definitely a returning customer. Thanks brownstone dental 😁

Ne
Review №61

If I could give it anything less than 1 star I would. This place is absolutely horrible from the front desk to operating rooms. I went in for a simple teeth cleaning and to get some cavities filled. They did a root canal plus a crown not authorized by me. “Why didn’t you stop them you say?” I had needles in my mouth. After doing this the dentist goes Oh I read the paperwork wrong. I had to return to them on several occasions for them to fix what they had done to my teeth. I had to go to another Dentist office to get everything done properly because the crown Brownstone put in had started coming out and cutting my tongue until it eventually fell out. What’s to be expected from anything located in that are. NEVER GO TO THIS PLACE!!!!!!

He
Review №62

My first visit here was very welcoming. Mariam, the manager was very patient with me. She explained everything in detail to me which made it easy to pick which plan is best for me. I’ll recommend Brownstone dental to anyone whether for teeth cleaning, whitening or whatever it is.

Ab
Review №63

I have a 6 year old that needed work and they did an awesome job. The whole staff was very nice and professional!

om
Review №64

I’m giving them a 5 star, i had a wonderful experience at brownstone dental with dr.shere and staff!!!! Can’t beat their prices and very thing went smooth.

Mi
Review №65

The office is very clean and comfy. Makes you feel like you’re visiting family. Great customer service. The staff is very friendly as well.!

Mo
Review №66

Love this place very professional. Recommend to all my family. Works great with kids. Beatrize was such an awesome help very friendly great customer service.

Ba
Review №67

Great staff, they really took good care of me. I had to get a tooth pulled and they did a great job. They work in a very timely manner, it only took a few hours for the whole process, and I had never been there before or had insurance.

As
Review №68

I had an wonderful experience. I’m very scared of dentists so I was apprehensive about going but I need work on my mouth . The staff made me feel like a VIP customer. They ensured me that everything will be ok and it was better than ok .If you’re interested in getting your smile together please check them out you won’t be disappointed. Thanks again Brownstone 🤗😃❤️

Mo
Review №69

It was awesome!! Great prices along with painless quick work... The staff is friendly and comforting! They will also work with your budget. I will definitely return to this location for future dental services! #GreatPlace

La
Review №70

Great doctors! These guys here are really good and personable. Im definitely switching provider.

Qa
Review №71

So bad front desk service. I made appointment wfor a day and when I came to the clinic she said you dont have appointment and told me give me the name of person made the appointment for you she want to move her fault to me! Check your system I think need more control otherwise I dont feel comfortable to do the checkup because the area its dangerous and the clinic is not clean.This is my opinion.

Ba
Review №72

I recently had to get my wisdom teeth removed and I was recommend Brownstone Dental. Dr. Shere was very professional and he explained everything clearly and answered all my questions. He took his time to make sure I was comfortable and made sure to minimize my pain. His staff was very nice and explained all the details of the insurance billing. They were very clear and concise about what options I had, as well as the best option they recommended. All in all it was an pleasant experience and I would definitely recommend going there.

Ry
Review №73

I really appreciate the kind people here. My experience was good. Ms. Mariam was very helpful in talking about my treatments and payment. Thanks to everyone here

Pu
Review №74

I was very please with Ms. Mariam very informative, and nice to us. Explain everything in a nice an decent way I love brownstone dental. Very kind an pleasant. Thanks

We
Review №75

I just had a pretty rough procedure today. I had to have a compacted wisdom tooth extracted. Im sure it made for a difficult job for the Dr. but he was very thorough in ensuring he got all of it out and they were constantly asking if i was okay. They are very warm, caring and professional and i really appreciated it.

Al
Review №76

I went to brownstone dental after neglecting my mouth for years. I was nervous and they made me feel comfortable the moment I stepped in. They took care of me and were extremely friendly. Dr. Shere, the owner explained everything to me and did an excellent job. They worked out an affordable payment plan for me, I highly recommend them!

x_
Review №77

Vanessa is the best!!!! Very friendly, always happy to help you and will not rush you at all! I have been to several dentist looking for the right one and final found it brownstone dental is it!!!!

ch
Review №78

I came in ashamed to smile and left smiling. The staff was very patient and understanding. They excepted my insurance and was able to complete the work in one day. I love my new smile.

Ra
Review №79

I have not been to the dentist in years and theu have made me feel very comfortable. I would recommend to Brownstone Dental!! I will definitely will be coming back for anything else need for my dental work.

gl
Review №80

Great dental office been coming here over 8years and Ive never had a bad experience! Great people great company

an
Review №81

I love brownstone dental! They worked with me and was very helpful, I can call the day before and get a appointment. No wait time in the office and even help with payment plans.

DA
Review №82

Check Yelp for more real reviews not these fake ones.Horrible experience from the very beginning. The Doctor that did the root canal was one of the few competent professional people in the office with the exception of a few others. The appointment was scheduled and we received a reminder call the day before and so we went in at the time discussed twice. Well they said we were not on the schedule and that the dentist was not even there, but offered us a later appointment.*Long over due update 08/21/2017 Well the root canal was not done correctly once we went to a competent Dentist we were informed of what they did wrong. So I take back the part about the one dentist that did the work being any better than everyone else in the horrible office.We went back in a few hours later to see the dentist. His demeanor, and bed side manner was not good to say the least. Very rude and he did not even introduce himself when entering the room just simply asked whats the problem. Nor did he say good bye or that someone would be in to help us shortly after he was done. He just walked out..... After going home from this visit we were called that we missed our appointment today. The one they said did not exist in the first place. Reluctantly we went back in for the root canal knowing a Doctor would do the procedure since the dentist Shere that owns and works there is not capable of doing that procedure.The Doctor that did the actual root canal was a very nice and did a good job on the root canal, and was kind the entire time. The dentist that owns the office could learn a lot from working with him. To bad he is only in the office in the evenings on certain days of the week.When the dentist came in before leaving to go over the course of action from here on out it got worse. We over heard a upset patient in the front complaining about the dentist not seeing his children twice because of some scheduling error and this would make the third time he brought in his kids only to not be seen . The front desk lady came back to ask if he would see them and in front of us and he said No and we dont need them we are busy enough they can reschedule if they want. Kind of shocked to hear that said right in front of us, but it confirmed the behavior when we saw the dentist the first time.THE ONLY good thing about this office is the Doctor that comes in to do the procedures.We will not be going back to this office for the filing there are MANY other dentist offices in Houston with much better service and

Mu
Review №83

Went to Brownstone Dental with some toothache. They took time in explaining my treatment plan and the staff was very professional. Dr Shere does an amazing job with the patients who see him. Will definitely refer more people to Brownstone Dental. Thank You

De
Review №84

Great first experience. No long wait, nice staff and everybody was so welcoming. They were also willing to help in any way possible.

Ca
Review №85

I agree with you John I now have to walk around with a grey tone tooth tell I come up with the money to fix it again. So dishonest told me several times they would fix it and never did. I honestly had beautiful teeth before I came in this office now I’m embarrassed to smile.

N.
Review №86

MY HUBBY WANTED TO TRY OUT THIS DENTISTRY SINCE HES ALWAYS HEARING THE INFOMERCIALS ON THE RADIO. WE CAME & THEY TREATED HIM & OUR 2 DAUGHTERS. THE SERVICE IS/WAS GREAT! STAFF VERY POLITE & PROFESSIONAL. EVEN IF YA HUBBYS A BABY WHEN IT COMES TO THE DENTIST, DR. E CAN HANDLE HIM😄... WILL BE BACK & THANKS TO THEIR STAFF & MS. VERONICA FOR WORKING WITH MY FAMILY! 👍👍THE PERKINS FAMILY💖

Ka
Review №87

Great place! The place is very clean and the employees are very nice. I have been coming here since 2013! Best dentists in Texas!

Ta
Review №88

I did not expect to come here today too actually began the process of fixing my teeth. Usually with other dentist you have to come back to start the process but not here. Right now Im GRATEFUL for this. I have put it off long enough. Mariam is soooooo sweet she gave me a discount simply because I told her my daughter came first in my eyes and Ill do my procedures in the future. But I am able to start now.

Ch
Review №89

Wonderful experience. I was in and out in good time. The doctors did an excellent job extracting my teeth. I will be going back.

Ch
Review №90

The workers at Brownstone Dental are very kind and nice. They assisted me with the best service possible. I would definitely recommend these guys to a friend.

Ka
Review №91

Awesome staff and very affordable. The staff is pleasant and friendly! Ill definitely be back for more work to be done.

do
Review №92

Super friendly, fast, & very professional!!! Will be coming back for future dental work

No
Review №93

Staff is amazing! Thank you Marleth you did a wonderful job explaining my benefits. Dr Zwain was very polite and helpful.

Ma
Review №94

Best customer service. Very good prices.They work around my scheduleThank you brownstone team

de
Review №95

I was completely afraid of attending the visit, the manager veronica came in and eased my mind&my pockets! She gave me a huge discount on my dental work&also further explained my visit to MY comfortability. Everyone in the office was friendly&most of all i was in and out on my FIRST VISIT.

Xa
Review №96

Love the work !!! Very quick process, everyone here is alsome! Very processional, and prices are GREAT! I’ve always been scared of the dentist but I have no worries!!!!! I would recommend this place to anyone !

Ma
Review №97

It is a bit expensive. Even if you are paying cash. my husband went for the free teeth whitening they were advertising on the radio and they did not want to honor it. They wanted to do fillings on him that he did not need. They wanted to charge me a bit too much for some dental work. Which I happened to find somewhere else for One thousand dollars less.

Lu
Review №98

Went to brownstone dental expecting exceptional service but got the exact opposite. I started going to brownstone dental when I was pregnant in 2018, they did a couple of extractions and I received 8 crowns in the front of my mouth. My crowns got loose over time and 2 of them came out multiple times so I went back to brownstone to get them recemented back in my mouth. The second to the last time I went on a Friday, Dr.Saif himself recemented my crown back into my mouth. He even had the audacity to try to get me to pay to recement my crown yet again. The following weekend the exact same crown came back out and I had to go back to the dentist that Monday. That Monday I went to the dentist and got the same crown recemented but this time I went I had pain leaving and it continued throughout the night. I didn’t think anything of it - dentists visits can hurt but as time passed within 2 days my mouth started to swell were I had the crown recemented from Monday. I contacted the dentist and told them what was happening, they said that the crown could have possibly been sitting on a cavity and I may need a root canal. They also stated that if that were the case I would have to pay for the root canal; there was nothing else they could offer or do.I was on bed rest for 2 weeks and couldn’t do anything because my whole face was in excruciating pain due to the infection I had called the dentists office about in the first place.I told Dr.Saif about the incident via Instagram and he never responded.I wouldn’t suggest anybody go to this dentist because they clearly are mindless of customers.

Ja
Review №99

The staff at Brownstown was amazing. Dr. E came in and explained my treatment very thoroughly. He answered all my questions. Miriam the CEO was great when it came to navigating my insurance and payment questions. I would recommend them to anyone! Best dental experiance to date

Ca
Review №100

I’ve always had a pleasant experience at the Fondren location Brownstone

Information
12 Photos
100 Comments
4.2 Rating
  • Address:9824 Fondren Rd, Houston, TX 77096, United States
  • Site:http://www.mybrownstonedental.com/
  • Phone:+1 713-271-3000
Categories
  • Dental clinic
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–3pm
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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