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Vision Source Westview
1461 Wirt Rd, Houston, TX 77055, United States
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BA
Review №1

Dr Alfarso was amazing with my 98 year old mother. She was patient, accommodating and skillfully prescribed her glasses. My kids also go to VS and we all love the doctors.

Sh
Review №2

I love this place! Dr. Tran and Dr. Alfaro are both amazing. Dr. Tran is very knowledgeable and takes the time to answer any questions you have.The front office staff is nice and always helpful. You are also in and out. There’s never any wait. If you are looking for a good optometrist, go here!!

Br
Review №3

I’ve moved around quite a bit, resulting in having had quite a few optometrists in my past. Dr. Erica Alfaro is the best eye doctor I’ve had, by far. She and the rest of her team/staff displays genuine care. The staff is super friendly and efficient, as well. I’ll be returning. Thank you guys for the great work!If you’re looking for a place to get your vision needs met, you found it!

Sa
Review №4

Very disappointed in the service this office provides. First issue: my daughter lenses came in almost a month later. I honestly think the order wasn’t placed until I called to follow up. Second issue: my other daughter’s new glasses were filled with her old prescription instead of her new prescription. She complained to us stating she couldn’t see clearly. We finally made time to take her back in and come to find out they didn’t place the order with the new prescription. They are expediting the lenses with her new prescription but instead of waiving the office fee visit we were charged. Then they tried to sell us another pair of glasses. We used to love this office and the staff but it has gone downhill.Edit on 9/2I am updating my review as the issue is not Dr. Alfaro but the front office staff. I felt that she was genuinely sorry for the error. It is being rectified.

J
Review №5

Dr Alfaro and her staff are really nice. Check-in was quick & easy. Their office / store is really nice and their equipment seems very modern. Exam was quick and thorough.

Da
Review №6

The people were all very nice and the facilities were fine but after several trips back I still ended up with glasses that I can’t use. Sometimes you just have to admit you bought a lemon! I just wish I hadn’t opted for the additional option so it would have been a cheaper lemon.

Ro
Review №7

They are super nice here. Very helpful. Their glasses get pricey but they are accompanying

Ca
Review №8

I really enjoyed my appointment here. The doctor is wonderful and I was assisted in picking out some glasses and sunglasses. The atmosphere is relaxing and everyone who works here is personable. Very nice. I recommend.

Fa
Review №9

Dr. Alfaro and her staff are amazing. Can’t recommend this place enough. 10/10 🙌🏼

Fr
Review №10

This was my first visit to Vision Source and I left extremely satisfied with the service. The business is beautiful and very well decorated. The ladies that work there are very nice, welcoming and informative. I was seen by Dr. Alfaro and it was one of the best eye appointments Ive ever had in my life. She was professional, very personable and fun to talk with. Again, I am so happy and satisfied with my visit.

St
Review №11

I have never left an eye appointment feeling so happy. ALL of the staff members were pleasant, helpful, and kind. They were quick, clean, affordable, and the wall decor is adorable. I’m so happy with our experience there. We will definitely continue our eye care at Vision Source.

Te
Review №12

Comfortable and clean waiting area. Dr. Alfaro is the best in the business. She explains in great detail all while maintaining comfort and confidence in the care I was receiving. I switched to her from another provider almost two years ago and it is safe to say I have found my “eye” home!

Ny
Review №13

Very cute and modern place. I had an appointment with Dr. Alfaro and she was awesome. Never had a doctor take such an attentive and in-depth exam. This is now my new eye place!

J.
Review №14

There’s only one place and person I trust for my child vision care . Dr Alfaro vision source at Westview. Thank you for making my family feel at home .

Gl
Review №15

I love this office! Dr. Alfaro and the other employees are always so friendly and amazing! I highly recommend this practice!

ni
Review №16

We love the doctors and staff at vision source westview. They are fast, thorough, and answer questions.

Ma
Review №17

Fast, on time does a good job, explains what you need to know.

Kb
Review №18

Always a pleasure with Doc. Erica! Love her and her staff. Always great for a doc to remember the little things about you and your family. Weve moved 40 minutes away but I will continue to come back here for my eye appointments!

na
Review №19

Great location and friendly staff that takes great care of you!

cl
Review №20

The doctor was very understanding explained all and every detail for the examination the asst was very helpful and Patience explain the details on the eye ware and price was fair and affordable

Lu
Review №21

Scheduled an appointment same day; my visit lasted less than 30 minutes. Dr. Alfaro and her staff were very efficient. Will come back!

An
Review №22

I always a feel at home when visiting this particular office. Everyone is so welcoming and nice, ready to help or answer any questions.

Ad
Review №23

Dr.Alfaro is really patient with me. I ask a lot of dumb questions and even though I do , she still takes the time to answer them. Highly recommend because she’ll rather you come back 100 times if your glasses or contacts arent good just to make them great.

Am
Review №24

Ive been seen by both Dr. Alfaro and Dr. Tran and both are awesome! They take their time to get to know you and your history and leave time for a friendly chat. Office is super clean and trendy and the staff are always friendly and helpful!

Cr
Review №25

Walked in without an appointment just to ask a question and the Dr. was able to see me right away. Staff was very friendly and knowledgeable. The Dr. explained everything I needed to know during the eye exam. When I went in for my second appointment I didnt see the Dr. but again the staff was very friendly and helped me with everything I needed. I would definitely recommend this place to everyone I know.

St
Review №26

For my first eye exam ever Dr. Tran made me feel very comfortable. He’s very pleasant & knowledgeable. Highly recommend this dr!!!!!

Ro
Review №27

Front staff are friendly and the Dr. was very informative and explained everything to me.

Li
Review №28

Dr. Tranh is the best eye doctor I’ve ever been to. And I’ve been seeing eye doctors every year for 20 years. We will always go to him, even when we move houses. He spends a lot of time with you answering any questions. He really cares about his patients. I was so surprised he remembered everything we discussed relating to my personal circumstances a whole year later. Best eye doctor decision I’ve made.

Ja
Review №29

Always super friendly and professional. Dr Tran does an excellent job of explaining things and helping you feel at ease. Highly recommend.

Mi
Review №30

Great selection of frames and excellent experience overall!Got my eyes checked out and a new pair of glasses (albeit pricier than most online retailers) here about two weeks ago. A great experience all in all - going from front desk, to full exam with optometrist, to picking out a frame in a littler over an hour. New glasses came fairly quickly and was ready for pickup within 3-4 days.

Ja
Review №31

Would not intrust my eye healthcare to any other physician/facility. Dr. Alfaro is patient, informative, consise, and never rushed. Her staff is excellent at making your visit as comfortable as possible, and are very helpful choosing just the right frames along with the correct lenses for you. Great selection of frames for such a quaint place as well.

M
Review №32

Everyone at the clinic is very courteous and professional. I was seen at my exact appointment time.

Ka
Review №33

Very helpful n friendly, I would recommend to friends and family. Also quick n service, n very professional

Ge
Review №34

Friendly professional staff

Ai
Review №35

Dr Alfaro is very knowledgeable and is great with her patience.

El
Review №36

Staff is always wonderfully professional here. It’s nice to get great care and know that they truly care about you as a patient.

Bi
Review №37

I’ve come here last year for a check-up and had my baby with me - both the staff and Dr Erica were so friendly and accommodating. Also had a great experience ordering contacts with them. I will keep coming back.

Cr
Review №38

My wife and I both went to Dr. Alfaro for the first time in the last two weeks. We both had a great experience with her staff and with Dr. Alfaro. She is a very caring and conscientious doctor. We never felt rushed or being pushed. In fact my wife went a week earlier than her appointment by mistake and they were very accommodating to work her in.I would highly recommend Dr. Alfaro and her practice. You will not be disappointed.

Sy
Review №39

Dr. E. Alfaro has wonderful bedside manner and the office staff is kind, courteous and efficient. All of our family sees Dr. Alfaro for our eye care needs. Our little one needed glasses and Dr. Alfaro and her staff made the experience a fun one for him. Their office has been excellent during Covid.

Pe
Review №40

They are nice, professional and know what they are doing

Ma
Review №41

Staff is amazing, very helpful very attentive.

Tr
Review №42

I easily scheduled an appointment online. When I showed up 15 minutes early they were already ready and took me back to the exam room.

Br
Review №43

Great place! Good customer service! Especially the girl in the front, I believe her name was Christine. She was very helpful and sweet. I will definitely be going back!

Sh
Review №44

Dr Tran was amazing, he took the time to explain everything that was going on with my eyes. The office is clean and equipped with Hi-Tech equipment. They also have a great selection of glasses so great I ended up buying 2 pairs because I couldnt decide between them. Book your appointment today!

au
Review №45

We went here because our old doctor closed down her shop due to the 290 construction, but were so happy we found this place. Dr. Tran treated my husband and he said he was very thorough. Dr. Alfaro treated me and it was the easiest and most thorough eye exam Ive ever had. The technologies they use made all the difference, no more annoying air puff in the eye. I literally checked every box on the intake form because Ive been experiencing a lot of eye issues lately from dryness and watering to burning sensation and pain. After she finished her exam and concluded that my eyes were healthy, she told me that I had the wrong prescription. Assuming that my prescription had gone up and I was straining my eyes causing the eye issues, I was surprised to hear that my old prescription was too high which was actually causing all the symptoms I was experiencing. Who knew that too much power was a bad thing?!? Anyhow, she adjusted my prescription and now the symptoms have improved greatly and Im getting less headaches on top of that! I highly recommend this office for your future eye care needs. The technicians were also very kind and helpful. She adjusted my sunglasses that kept falling off my face and it made all the difference! They have a great selection of frames and Im very happy with my new Jimmy Choo frames that Dr. Alfaro helped me pick out. Check them out, you will not be disappointed.

An
Review №46

The staff was very friendly and helpful

Ra
Review №47

Very friendly and knowledgeable.

Ja
Review №48

This is my local Vision Source and I am one lucky lady. The facility is state of the art and customer centered. The waiting area is cozy and has snacks and water. They even have a small space for kids in the waiting area which is fun and functional. ALL of the staff are genuine in their care for you. During my eye exam I mentioned to the technician that I HATE the test that feels like an eyelash in your eye but I didn’t even have to go through that because they have a state of the art machine that gets the same result WITHOUT the feeling of the eyelash in your eye. The doctor patiently went over my results with me and showed me examples of what certain issues could look like so I’d know what to look out for. When I went back to select my frames I was on an important call in the car and thought the sign said they closed at 7p instead of 2pm (which is why I need the glasses, right?) so I walked in at 1:55p as an associate was lowering the security gate and was briefly disappointed when I was informed that they were closing. However, a very KIND associate volunteered to stay late and help me. I was very grateful considering it had been weeks since my exam and I only had this day off of work to select frames. Not only did she stay, she patiently worked with me for about 45 minutes to pick a frame that was fitting for my style and usage. When I came to pick up the frames I was warmly greeted and taken care of quickly. They gave me sweet service and a little something sweet as well (chocolate 😋) before sending on my way with the assurance that if I needed to be refitted, or anything else, that they would be glad to help.

Mi
Review №49

Even though I came in a bit late the staff were understanding and ready to take care of me. The staff was very friendly - instructions and what I needed to do was always clear. The staff even took extra time with me to offer advice on what glasses I might want to try on, how it might suit my facial structure better, etc. Great place to go.

Er
Review №50

Dr. Alfaro and Dr. Tran are very knowledgeable and communicative about the entire exam process. I always knew what they were doing and what they were looking at. Their staff was great also, they were able to help me choose a great pair of glass that fit my face and personality. Will definitely be coming back when I need to.

Ad
Review №51

Great place. Good people.

En
Review №52

Really great place! As soon as I walked in I was greeted not only by one but two associates. Very friendly and helpful! This location has a really great selection of frames. I will be coming back to get my eyes checked the following year.

Pa
Review №53

I had the lenses replaced in the two pairs of glasses that I own As my prescription had changed. The staff at Vision Source was very friendly and walked me through all the different options that I could pick for my new glasses. They also advised that I defer purchase of my second pair until after the new year to take better advantage of my insurance plan Reducing my cost.

El
Review №54

My new favorite place to get an eye exam and glasses! The staff is extremely friendly and goes out of their way to help. I have a very strong prescription, and my glasses were ready in a timely manner. Thanks to everyone at Vision Source for a great experience!

Ke
Review №55

These guys are soooo freaking nice. Theyre all super patient and understanding. Theyll treat you with kindness and talk to you like youre a real actual person. Highly recommend and Im definitely coming back

Ly
Review №56

I came to Vision Source Westview last year when they first opened and been back a couple of times for follow up and an eye issue. They have always been pleasant to work with and the office is very clean! Dr. Alfaro is so nice and caring!! I highly recommend visiting them!

Ro
Review №57

I’ve been going here for two years now. During my first exam I never followed through with getting eye glasses because I found out I was having a baby and forgot to come back(pregnancy brain).Fast forward to a year later and I wished I would have returned because it turns out the glasses I had, before I started coming here, had a prescription that was too strong. I received my new glasses today and I’m starting to adjust- life is a bit more clear.Service wise, everyone is super friendly and genuinely concerned in making sure you get what you want. There’s refreshments in the waiting room but the wait time isn’t really that long, maybe 5-10 minutes max.Bonus** they are open on Saturday

Ch
Review №58

When I saw Dr. Alfaro, she did an amazing job. Ive never had an eye exam that was so thorough and carefully performed. Her questions showed that she really cared about my eyes and vision. My prescription went down and I can see better than before. Her staff was also patient and understanding. This was definitely the best eye exam experience Ive ever had. I highly recommend this office and Ill definitely be back.

Tr
Review №59

Dr. Alfaro and her staff were excellent. I left saying that this was the most thorough eye exam Ive ever had. I appreciated that she really took her time and explained issues and procedures as needed. She has a great personality and I look forward to my next eye exam.My wife bought new frames and lenses and is very happy. I bought new lenses and had them installed in frames I already had - they look great.

To
Review №60

Just moved to Spring branch area. My first visited Vision Source. Pleasant services with no attitudes. Dr. Tran, is very knowledgeable, professional with his caring and skillful talents and Ive like that. Most importantly just a follow up calls and asks hows yours visits & eyewear fit a Okay. Thats what I called royalty services. I would recommended to family, friends and co-workers absolutely. Great locations and convenience. Happy that myself visited Vision Source. I am happy and satisfied customer.

Ve
Review №61

If you ever in need of an amazing eye doctor, you may want consider and give the team at Vision Source between Wirt and Westview a try. I am positive that you will not be disappointed from the minute you make your appointment to the moment you select your frames. The doctors and staff are super amazing and provide the upmost care you can asked for.I am an extremely happy patient and love going back every yearThank you Doctor and Staff for being an amazing team.

Li
Review №62

Great Staff!Very welcoming environment, the staff is very nice and helpful. Dr. Alfaro, is amazing, she is very thorough and great with children. I highly recommend!

Li
Review №63

I had LASIK surgery 5 years ago and recently noticed some changes to my vision so I scheduled an exam with Dr. Jonathan Tran. He was very thorough, explained my options to me and kept my best interests in mind. Rather than put me in contacts or glasses again, he said what I was experiencing was normal and at my current state, any additional correction would be a preference and not a necessity. You can tell Dr. Tran really cares about his patients and his staff provided great service from the moment I walked in the door. The office itself is modern, stylish, has a great selection of glasses and latest examination equipment. I was very impressed!

Ha
Review №64

This was my second time visiting this office and Dr. Tran was just as thorough and professional as Dr. Alfaro was during my initial visit. I thought it would be less thorough than the first time around as they had my scans and history on file, but he patiently went through the exam and shared the results with us step by step in detail. I know yearly eye exams arent always prioritized, but he showed us the importance of eye health and being able to detect health issues through the eyes. Well definitely be back next year!

Mo
Review №65

Great service! Fantastic equipment! All around impressed with the level of care. My husband and I are grateful that my mother in law discovered this gem and referred us to it. Id definitely recommend it to a friend. You wont be disappointed. Dr. Alfaro has made lifelong patients out of our little family.

Vi
Review №66

Great and polite team.Received great information and explained everything that my eye showed in the exam, and not many doctors do take their time to explain.

Ce
Review №67

Dr. Tran went above and beyond to make sure my experience was nothing less than spectacular. There were issues with the frames I had ordered as they had broke during shipment and he exceeded my expectations by resolving the issue personally. Its great to see a Dr care that much about his patients. I will definitely keep Dr. Tran as my optometrist and will recommend him to all my friends.

ki
Review №68

Thank you vision source ! You went above and beyond to help me after my glasses had a defect . You were very professional and made me feel comfortable. And this issue was resolved in a very timely manner.

Jo
Review №69

Dr Alfaro is awesome! I brought my 87 yo dad in (with his walker) and they went out of their way to get us in quickly. Prompt and professional service. Office is new, very clean and has cool design. Highly recommended.

Le
Review №70

Doctor was gread

Me
Review №71

This is the first time I have found two doctors who actually take the time to get to know their patients and listen to them regarding any concerns or issues they may have with their vision. They truly care about providing the best service they can including an amazing staff, a clean kid friendly office, refreshments and large selection of glasses! I highly recommend stopping by their office and seeing for yourself.

Di
Review №72

Extremely clean establishment, everyone was very nice and courteous. Dr Erica is great and very thorough, she explains every detail of the exam. Prices are very reasonable! They are amazing!

An
Review №73

My new go to! I don’t live in the Spring branch area anymore, but will definitely make the drive to this office. Absolutely incredible customer service. Dr. Alfaro took great care of my son and I. The receptionist were so helpful and patient (I must have made her pull out over 20 pairs of glasses) I am so grateful! I look forward to my next visit.

An
Review №74

Great vision places.

St
Review №75

First time going here and it was one of best experiences at an eye doctor I have ever had! And I have been going to eye doctors dealing with glasses/contacts since I was 9 yrs. old. First off the place is very nice and clean which is a plus. They used high tech equipment which I havent seen at my previous doctor ot and I really enjoyed it. They are so patient and understanding with great personalities. And for the doctor shes wonderful! She was very professional and explained everything thoroughly. Left seeing clearer than I ever have. Found my new place for eye care!

Me
Review №76

This was the nicest and friendliest I’ve had while getting new glasses. The office is beautiful, the staff is super friendly. I met with Dr. Tran who took great care to explain all the steps.I highly recommend.

De
Review №77

Can’t say enough about how nice everyone is here at Visions. From the front desk staff to the Doctors couldnot have had a better experience. Top class !

To
Review №78

Great service very helpful staff and patient through out the process of picking my glasses

Wi
Review №79

The customer service as well as the selection of frames is phenomenal. It was a great experience from beginning to end. Dr. Alfaro is a kind soul and provides such a high level of care youll want to go back simply to be in her presence. Highly recommended!

Te
Review №80

Vision Source is so wonderful. They’re so nice when I call to reschedule (many times bc I’m a mess). I had Dr. Erica who is incredible. She makes sure all your concerns are taken care of and she is very thorough and professional in her work.

Ka
Review №81

Wonderful service and nice selection of eyewear. Doctor was thorough in exam and explanation. Would definitely recommend!

Le
Review №82

This Vision Source has been the best optometry place I have ever been to. Dr.Tran was very thorough with his exam and explained everything with detail. He was very professional and knowledgable, which made it easier to comprehend the steps towards keeping my eyes healthy. This location uses the latest technology to calculate your prescription and I now have the sharpest vision both with my contacts and my glasses. The staff was extremely respectful and very helpful with any questions. They also took the time to help me find the perfect glasses that would not make my prescription lenses look thick. I definitely recommend this office to everyone. I will absolutely be back and recommend this place to my family and friends. Thank you for the great service!

Ma
Review №83

Its been 3 years since i got my eye exam, and i can say this place definitelyhas friendly staff and very helpful when it come to choosing your glasses. They have lots of option and selection of glasses. love the doctor she was friendly and helpful to all my question and needs. I highly recommend this place and i would definitely be coming back for my next eye check up.

Ro
Review №84

I got a second opinion from Vision Source after unpleasant results from a national chain. Turned out my script was way off, but I knew this because I couldn’t see well. In fact my glasses were so bad I sought the second opinion. Vision Source had ALL the latest and greatest equipment, extremely knowledgeable and friendly staff and the Doc that saw me was the best Doctor I ever had for my eye exams!!! Take this advice: If a place claims to be the best priced, you stand a good chance of being disistified.

ju
Review №85

A great place ! Profesional staff..I can not say anything negative about this place coming in through for me was a great experience. Dr. Alfaro is amazing. Highly recommend them.Thank you ! Thank you !

Na
Review №86

What can I say other than outstanding!! From the moment I walked in the door the staff made me feel welcome and completely comfortable! They are all extremely knowledgeable of their products and you can tell they genuinely care and love what they do! Dr Tran was amazing, he made me feel like I was visiting an old friend so sweet and extremely knowledgeable. He took his time with me never making me feel rushed, and explained every aspect of my exam. My husband and I both feel that we have found our permanent Optometrists here at Vision Souce Westview. Thank you all for taking such good care of us!!

Pa
Review №87

Very nice people. Quick turnaround on my new glasses.

Li
Review №88

Love the staff. They are very friendly and they explain everything step by step on what they will do. Will definitely keep getting my eye exam there next year!!

Si
Review №89

Dr. Alfaro and all her staff provided me with top notch service. Theyre very nice, helpful, and patient. As of the doctor, shes great! Shes willing to answer any questions you may have and she really cares about the patient.. Very professional staff and nice office... will definitely recommend to anyone looking for an eye doctor. Theyre my go to now 😊

V
Review №90

Great experience here. The doctor that saw me today really took her time and explain everything to me. She even went overboard and help me with the type of glasses that fit me well. Most optometrist would never do that but she treated me like she really care. I will definitely come back whenever its time for an eye exam . Another great thing about this office is they use the newest high tech equipments.

ni
Review №91

Ive been really pleased since I started coming to this Vision Source for my exams and glasses. The location is perfect for me. The office is cute and well decorated. They always have a convenient time for my appointments and theyre super flexible if I need to reschedule. The staff is always friendly and helpful. Dr. Alfaro is very kind and pleasant...I never feel rushed and and she answers all my questions patiently. Very personal and pleasant experience every time i go. :)

Jo
Review №92

I live in Austin, Texas and had just returned from a international flight to Houston, Texas and was going to drive back to ATX. I was on my last pair of contacts and needed replacements same day. I called several places and Vision Source Westview was the only place that could get me a same day appointment. Dr Erica and her staff were super friendly and made you feel completely at ease. They have complimentary snacks and bottled water. I loved the selection of frames they have and just had to pick up a pair. They were able to fit me in store before I left and they shipped my contacts and eye glasses to me in Austin. They arrived and fit like a glove! I’m impressed!

So
Review №93

I have always had a great experience here. The staff is always friendly and know what they are doing. The eye doctor is very sweet, attentive and makes sure I am happy with everything.

Br
Review №94

Best eye exam I have ever had!! Doctor is very patient and explains everything and the front desk is the same. Always answers questions and helps the best they can.

Se
Review №95

Highly recommend Visionsource!! Dr. Alfaro and her team were amazing and explained everything in complete detail. The equipment in the office is very advanced and helped clear up any concerns I had with my eyes. Everyone was friendly and customer service was beyond great.

Mi
Review №96

Nice to have such an awesome eye doctor in my neighborhood. Dr. Alfaro explained everything about the exam and the results and I now have a couple of pairs of really nice glasses. Staff was very helpful as well. Definitely recommend Vision Source Westview to my friends.

Le
Review №97

I recommend Vision Source. I feel welcome every time and the staff is very nice.

Ji
Review №98

Amazing customer service! I had a great experience here and received my glasses in perfect timing. I’ll definitely return! Thank you Vision Source staff!

Sy
Review №99

Great staff beautiful office. Doctor was not rushed and very supportive and knowledgeable. Would highly recommend

Ro
Review №100

FIrst Class office, First Class staff, and Dr. Tran is by far the best eye doctor I have ever been to. I was very impressed with their superior customer service and professionalism. I love my new glasses!!!

Information
65 Photos
100 Comments
4.9 Rating
  • Address:1461 Wirt Rd, Houston, TX 77055, United States
  • Site:http://visionsource-westview.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 832-317-6665
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:10am–6pm
  • Tuesday:Closed
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:9am–2pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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