Once they received payment, which is required before service they made rules that were fit to satisfy themselves. Cheap materials are used and after several (4) retainers breaking (constant issue since removal of braces) I was informed I would have to purchase one made with better materials. Which was an extra almost two hundred dollars, plus two extra trips to the orthodontist office. Office manager was very little help in resolving issues, as expected she is paid by UT. I do not recommend using them, when you are finished paying the discounted rate because it is a school , parking fees, and upgrade for decent material you can go to a regular orthodontist.
I loved it, the people working with me were so nice! I cant wait till my next appointment!