I called needing an appointment for suspected shingles on my hands, neck and face. The phone rang eight times. Someone lifted the receiver and immediately disconnected the call. I called back. The phone rang 4 times and was picked up and disconnected again. I called a third time and was immediately asked could I be placed on hold. I asked for the office manager. I was placed on hold and then told that Deana was busy and would return my call. The office manager, Deana, promptly returned my call and says she believes it was an accident because”the phones are going crazy and there’s only two girls up front”. I will not be using this physician nor this clinic. Hanging up on a customer once after eight rings MAY be an accident but hanging up on someone twice and then immediately asking to place you on hold the third time is NOT an accident. It’s poor management. I wonder if Dr Parrish is aware of how his employees ‘up front’ are representing his office?