It was my 1st time getting a wax here a LUMA was so nice and friendly. She was gentle and patience with me. I love the results. And the service. Definitely will be coming back again

Luma is the absolute best!! This was my first time at WaxArt Spa and I was very pleased. The woman at the front desk was professional and friendly. Luma did my wax, and not only made me feel comfortable - but she took her time making sure everything was perfect. I would highly recommend this place!

Ive been a client at the spa for years, I routinely get waxing and massage therapy here. All the estheticians are kind and professional, they always make sure youre happy before letting you go.I would like to do a special mention for Liz who does the best massages, shes very sweet and talented. Im very happy with all the ladies because I know no matter who I get theyre going to do a great job.

Luma and Cari thank you for your care and services. I highly recommend the girls for any service in the spa. Thank you girls!

Awesome company

Hi wax art owner!I am extremely unhappy with your businessBecause of the fact that your receptionist scheduled a appointment for me and wax art is closed. Furthermore I also received confirmation texts to confirm. I just want the curtesy of letting me and other clients know when you’re open and closed so that you don’t run into any issues like what happened to me today. I’ve been a client of yours for many years.

Highly professional service and convenience location! They are normally booked, its best to have an appointment in advance.

Carmen did my waxing (underarms, eyebrows, and legs) and was amazing!! She was so soothing and encouraging.

My last two visits havent been anything like my first visit. I havent had the same wax tech since June & I go monthly. Each wax tech Ive encountered seems to put less effort into removing the hair. I always leave with many stray hairs. The service was rushed during my last two visits. I dont think Ill be returning.Update 03/26/2021: I tried giving WaxArt Spa a second chance being that its local. I made an appointment on Sunday, 03/21/2021 to have services on Thursday, 03/25/2021. As I was on my way to my appointment, I received a call from the receptionist that the esthetician, Carmen had left for her vacation & there was no one else available to offer me services I requested. She also stated that she tried calling me. I work at a facility in which we cannot have our cellphone in the building, yet there was no missed call, no voicemail, or no text message from anyone at WaxArt Spa. I explained to the receptionist that I too was preparing for vacation on today 03/26/2021 for my birthday & this was extremely inconvenient for me. Its difficult to obtain these services as a walk in or same day. I am sure her vacation was planned like mine so she had an adequate amount of time during the week to notify me so that I may reschedule at a different waxing facility. This was very unprofessional on their part. Im so displeased.

I was there on April 3 /2021I had appointment at 10o’clock and nobody came to open the door I had to delay my other appointment because the people never came in to the office they came at 10:30 to 45 I was very upset because they gave me a price of $45 on my Eyebrow tent And when I was going to pay the lady told me it was $56 I never told her to clean them up and they did it and she had told me that that was included I always go there for everything but I’m very upset now he

I have been a customer of Wax Art Spa for over 5 years. They offer great service packages as well as the latest in facials and skin care.

I went in for a full Brazilian Wax one day and the next day I exfoliate only to notice that I still have have down there 😑. I called and spoke to the manager about it and her solution was for me to come in so that I can get the rest removed. Im not sure about everyone else but my area is very sensitive for a few days after getting a wax so for me to go in the next day and get it done all over again was blasphemy

I popped in one day when I was pressed for time & needed my lip & eyebrows waxed. They got me in quickly, but the wax job was not great. I had to go home & clean up stragglers. After a $40 wax, I should not be cleaning up stray hairs, the technician should do that. She was busily chatting with my son about his iPad game & I dont believe she paid a great deal of attention to her job. She recommended a moisturizer & I bought it, but decided I didnt want it. They told me no returns when I took it back the next day, completely unopened. I wont be returning.

If I could put 0 stars I would. My sister and laws and I scheduled appointments 2 days prior (Friday) as I am in town visiting from Tampa. We wanted to have a spa day together, and seen good reviews for this spa. The day of our appointments (today) as we are on our way, we get a call 5 min before 1 of our appointments that 1 of the massage therapists didnt show up. They didnt accommodate or try to resolve the situation in a professional manner, tried to reschedule her for 4pm (appointments were at 11 when they opened). When we arrive at 11:05 I was told that my massage therapist didnt show up for work either!!! We waited outside for 45 minutes, and my massage therapist named Ana finally shows up!! She came to me outside telling me shed give me a massage for 30 min. I told her no we were going to go somewhere else for all of the inconvenience and unprofessionalism. She starting giving me attitude and sent me inside to see the receptionist. All we got was a sorry after that whole experience. WORST customer service Ive ever experienced, as we all work in the customer service industry. I would hope they dont treat their next customers this way!

Great place and very professional staff.

The only place I trust for my facials. Carmen is great! So sweet and she definitely knows what she’s doing. My face has cleared up a lot since starting treatment with her. Also, she gets me eyebrows right all the time! Great place all in all :)

This was my 2nd visit and today I booked a 90 min massage and a 30 min Foot massage. I was 15 min late for the appointment that was scheduled at 645, I arrived at 7pm when I walk in the receptionist was very friendly, she promptly took my temperature and then asked for my payment which I supplied. Now the first time I came I paid when i left.. so go back and the massage was over in 50 min so 755pm she is tapping me say we are finished, mind you my bill was 105 dollars so i said to her maam I paid for 90 min massage and its 755 she said we close at 8pm mind you the door and websites says 830pm. So no foot massage no full 90 min massage but charged full rate! I wont be back and would not suggest any for that matter go there as well. Very unprofessional service will be also reporting to the better business bureau and state attorney generals office for fraudulent services.

Every time I call the girl who answers the phone is extremely rude and unprofessional. The only reason I travel 4hrs from the keys to Waxart to get my wax session is for the quality and the fact that the girls who do the wax work are very nice and professional. I hope they can train the people who answer the phone to be more customer service savvy.

Very professional and friendly, good quality and quick waxing services .

Great staff and attention.

Amazing definitely recommend it amazing

Carmen is the absolute best!

Best place! Everyone is super friendly and patient with you even if youre late.. They have someone for everyone especially if youre waxing your intimates.

My first time in WaxArt Spa and I have to say I loved it. The environment is peaceful and you can relax yourself. I went to do my wax and Yelenis was excellent. She gave me confident and I felt like I knew her from long time. I definitely recommend this spa for waxing..I will definitely come back!!

Ive been coming here for a couple of years for waxing. Ive never had a bad experience except for one recently. However I called and cordially spoke to Lisa the manager and she was so understanding and apologetic about the whole thing. She made sure to make me feel appreciated and important. & she made me feel like my concerns were valid and justified. She was more than willing to rectify the situation for me. She was kind and sweet and I appreciate her so much for her doing it all so quickly. I came back two days later and Dayana made everything better on top of making me feel great. The whole process was easy and I thank them for their professionalism and courteous manner in their resolve. Everyone is so friendly from the girl in the front who makes your appointment to the ladies in the back who handle your services. Thank you ladies for everything 😗💗🎀

Great staff! Very clean. Tanya the receptionist was very warm and friendly. Chelis is amazing. Being my first time, they made the process that much easier. Will definitely be back.=)

Dayana was really nice and helpful. She did an amazing job with my Brazilian wax!! And she gave some great advice on skin care. I was here to visit my family and Im glad I found this place!!! If I lived here this would be my Go To place!

In my opinion it is overpriced for the quality of services. Have tried different times and still not satisfied with as much as Im paying. It seems to be a quiet and relaxing atmosphere but you can hear others throughout the other cubicles. A plus is all staff are very polite and sweet. All around not my cup of tea but options are limited in homestead.

Highly recommend this place! Very professional and friendly. Angela is amazing! She is very knowledgeable and detailed. Scheduling is always so fast and easy.

I meant to put 5 stars the first time. This place is amazingIve come on regular days. Ive also gotten the prenatal massage when I was pregnant. Loved it

Great staff. Great service. Very clean.

Loida was so sweet and patient. She also gave me a few important tips on how to take care of my skin.

Highly recommended. Great packages and the estheticians are super professional. Angela is amazing, I always book my wax appointments with her. This place never disappoints me. Building clean, the receptionist are nice and they give rewards after 3 visits.

I had a great eyebrow wax experience. Professional service and kind personnel.

Ive been coming here for about 3 years. Theyre always so nice and professional. The massage is amazing and European facials are fantastic as well. Would definitely recommend it.

I’m very sad that the talented waxers will have to be grouped in with such a negative review but because they work in the same establishment I have no choice. Weirdly enough they thought to hire Spanish speaking receptionists but forgot that not everyone in Florida speaks Spanish, no the receptionist do not speak English they try but unfortunately they often mess up. My appointments are often hours off from the time I am told on the phone and my confirmation text. Also the girls can often be heard gossiping with the receptionist in the establishment very unprofessional and uncomfortable.

Excellent Service. The pricing is reasonable for the service I received (women’s waxing) compared to other local spas. I honesty would not want to pay any cheaper for such delicate areas of my body. You get what you pay for. Appointment process was fast and they had plenty of times that fit my needs. The receptionist was very friendly. My esthetician was very quick, making the service as painfree as could be.

My very first Brazilian wax and it was Amazing. Chelis was so comforting and made the process so easy. A+ service. Tanya at the front desk was Great!!!

Funny how Ive been coming to this location for almost 2 years and I never look at the reviews, Guess is better to see for your self. I always have my Brazilian with Angela and also had a facial and microdermabrasion and I must say, I always had the best service. Always on time and great customer service, Never once has the place been dirty. I always see Angela and she is very knowledgeable. I love this place and really dont understand why such ugly reviews.

Dayana was very sweet and delightful! She was very thorough and detailed which made me really happy ! I will be visiting her every 4 weeks until I get too old for waxes🤣

The place is nice and clean and the massages are ok you do get your full hour however I had to take one star because I feel the therapist didnt read or listen to my specific needs and didnt work my glutes at all after asking for that specific work due to lower back pains,but everything else was good and prices are reasonable. I will go again just maybe with a different therapist.

Carmen is wonderful. She always pays attention to detail. She is my go to for facials and waxings.

It was my first time. I had Dayana take care of me. She was very professional and knowledgeable. She made me feel comfortable and I booked a second apt with her.

I had called an hour and half in advance and made an appointment for 11:50 to have a simple eye brow wax. When I arrived I was informed that they were running behind and was asked to wait and I agreed. However at 12:20 I asked how much longer it would be until I could get I would be seen, I was told 5 minutes. At 12: 35 I got up and told them I was leaving. The receptionist told me the person doing my wax was coming out but at that point I was over it. Very unprofessional and highly disappointing.

Absolutely love going here. The ladies are all very professional and the service is great. Super clean and knowledgeable. My go to for waxing.

Called same day and was able to be seen. I was worked with and not against. Very personalable staff. Maribel at the front was very helpful and kind. Ricardo was my massage therapist and he was AMAZING. Strongly rerecommend. Will definitely return.

Customer service was good

Great customer service and the Therapist is Awesome would definitely be back again😁

I have never been disappointed coming here for the service and quality of the wax. For the last 18 years I have had hits and misses with other “wax” places, even having to travel to South Beach for a decent brazilian wax. I found this close to home a few years ago, and have never looked back. Will not disappoint!

Very easy to make appointments, the staff is very friendly and treat you with care

I was very impressed at the professionalism of the therapist. Very thorough. Respected my privacy.Will purchase a package.

I am a very satisfied customer. I will go back again. Great job, Jay!

Ive been going here for years & only had one bad experience. Wax, massage, & majority of Facials are great. I had one facial were I was left with cuts on my face & the lady continued to try to upsale me til it became ignoring. But I smiled it off.

I have been going there for years, not once have i had a terriable experience. I went there to do my eyebrows. I told her not to make them thin and I told her my story where I went two years going them out since the place I went before made one eyebrow shorter and thinner then the other. And DIANA an employee of Wax Art did the same! I am extremely disappointed! Two years growing to fixing them for her to do a terriable job. Now I have to wait another two years!

I have been going here for years and Dayana is amazing!!! She does an wonderful job and has a beautiful attitude!

I visit here often and see Dayana. She is such a professional, does a wonderful job, and always points me in the direction of what products make my skin beautiful. I will always go back just for Dayana.

I felt very uncomfortable, I pretty much laid there with nothing to cover my upper private area. And the next day when I got home I’m in so much pain all over my back, this is day two and I’m in a lot of pain. I would like a refund becuz I don’t think your supposed to experience pain after a massage.

Had an amazing time here. Dayana was amazing. Best Facial and massage I have had in 3 continents. Can not believe how she left my skin AND she recommended this amazing product from Pevonia. I get compliments from the ladies all day long how awesome my skin looks. YOU HAVE TO go here and ask for Dayana!!!

Love this place, Dayana makes the service painless and quick! She’s amazing at what she does and genuinely cares for her clients! She takes care of me very well every time i’ve gone, she’s my #1 for everything!! Definitely recommend scheduling your services with Dayana, you won’t regret it!

Yelenis does a fantastic job!!!!! Not a single strand of hair left:)

If you need a perfect Brazilian wax or facial ask for Dayna she is the best.

Highly recomended the place its amazing but the best of all the esthetician Dyana Cadeau, she did an amazing facial that left my face incredibly clean . Dyana its an expert in what she does, plus very relaxing atmosphere, that makes you want to come back for more.

Great place ever, doing facials with this company and i am very satisfied compared to other place Dayana is the best!!

Double deep with the stick in the wax, disgusting. People think is clean because they dont know about florida law.

Definitely not recommended. Extremely unprofessional. Encourages double dipping when waxing. The staff is quite rude. Does not resemble what a spa should be; relaxing, peaceful, and sanitary.

I went for a facial and walked out with a bunch of scabs on my forehead and my cheeks. The pain was ridiculous to sit through and i felt like ill never want to get a facial again. Big waste of time and money.

They cant hold a steady personal, I stop going because its always a different lady, I believe waxing its very personal

I would go to this place for wax and acne facials when I lived in Homestead. Since I moved to California I have not found a place that I love as much as Wax Art. Their acne facial is truest one the best I have ever had.

My appt at Waxart was a great experience! The place was very clean and relaxing. There was no wait time and Yudith was very friendly, professional and knew just how to calm me down, being that this was my first time having something other than my brows waxed. All of the staff was also very friendly.... I would definitely recommend any of my friends to come here :)

Great service took my son for a facial. There is a toilet smell when you walk in the staff says it is due to them being located next to the laundromat.

This place is disgusting. I was fired for not wanting to double dip. If this is a professional place, and you are all adults dont you understand that when you are waxing someones genitals and you dont even keep track of anyones diseases and you reuse the same stick; YOU ARE PUTTING EVERYONE IN DANGER. No one in this facility throws away there stick, they use the same one for a whole service. So when they do a Brazilian to a female who has, lets say gonorrhea, they put that same stick back into the wax. And guess what? If youre next, enjoy that gonorrhea on your upper lip.

First time and the staff was amazing, I will be going back

Do an amazing job, visit once every month for my services.

Horrible place, would not recommend to anyone. Inexperienced employees, will perform mediocre services. Annoying mousey looking female manager and an almost more annoying cream cheese colored front desk person who is a giant kiss ass to everyone around it seems.

My wife purchased a gift certificate for me at WaxArt, and long story short received a refund after two issues with appointments. I called ahead and booked my first appointment, arrived on time at Wax Art to be told that customers throughout the day had arrived late and consequently there was no one to provide a massage for my scheduled appointment. So I was penalized for customers lack of punctuality, but let it go. So I leave, and book another appointment for the following week. I arrived on time to my second appointment to be told by the secretary that there was no booking for my appointment, even after confirming a time slot with one of the managers earlier in the week. I asked to speak with the owner, of which he communicated jokingly that I must be the problem. I would not recommend this spa to anyone, the customers service is awful

Great place and friendly professional service, will return for sure, thank you

I went to Wax Art spa to get a microdermabrasion facial. Firstly the very high price does not include extraction and during the facial the esthetician spent more time trying to sell me their products than cleansing my face. I left extremely disappointed and angry; my pores were huge, my face looked exactly the same as before I went in, a total waste of money!!!

All I Can Say Is AMAZING 🤩

Was a bit noise went to relax . Need to have sound proof rooms .

Yelenis did an excellent job!

They are very professional and the place is very cleanI will return for another service

If I could put 0 stars, I would. I went to the place for Brazilian waxes a few times. My first few experiences were good then I dont know what happened that this place turned into crap. After my first 3 waxes, I saw a lot of new faces, people that didnt know what they were doing. One lady couldnt even take the wax off at the right time & would continuously pull my hair saying oh sorry not ready haha. They started double dipping as well which is disgusting. Another lady I tried, Dairys which I would say was the best waxer there, started to double dip on my 3 appt with her & she is very rude & condescending when speaking to you. The last lady, I wish I knew her name but I was so mad I didnt even care to know, she would rip off the strips without applying pressure afterwards or even holding the skin taut. It was the WORST experience EVER & that was my last visit there. They even try charging you 20 bucks for a product you can find at wal mart for 6 bucks and another product for 20 that is basically just rubbing alcohol in a fancy bottle. This place is so bad, I would rather go through the struggle to wax myself.

Good massages:)

Carmen is the best!

Amazing place!!

Best spa in homestead.

Carmen is a very good.

Best place ever!

Worst worst worst worst place ever everyone stay away from this place the lady in the front was rude they also give me the wrong price smh worst place ever I give this place a negative 1 star I feel like the lady rip me off with my money

Great service

Great service

Great service!!

Great service

Nice

I treat myself with Luma 👱🏼‍♀️ 100% recommended, a very clean place & excellent attention from the moment you enter until you leave! 🥰🙏🏼

Nice place, friendly staff, excellent service, everything is very clean, the best to relax and indulge yourself and your body, all very professional.

I highly recommend this place and especially Carmen

100% recommended! .... excellent service, pleasant atmosphere and the best wax 👍

Excellent staff..bliliant work..two thumds up ..