Had an excellent first visit highly professional and made me feel very comfortable in my visit with him.

Good luck getting through or having a call back.Been trying to get in touch for 2 months now.

I’m not too sure as to why there are complaints about being able to reach the facility. I called and left a voicemail and received a call back the next day where I had a short interview. They said they would be in contact with me in 48 hours and they were. I was able to make a consultation appointment and it’s a very detailed and professional session with a very understanding psychiatrist. The dr. is not a therapist. I see a therapist as well. This facility is for the purpose of prescribing medication only, do not expect therapy. Anyway, place seems great.

3 messages over 2 weeks and no one will return my call to make an appointment???

Have had no issues with getting ahold of the staff, receptionists are very friendly, and received wonderful care from Jenny.

It’s sad to know that my reviews aren’t even about the experience with the therapists themselves, because I haven’t been able to even get in touch with the receptionist in setting up an appointment. I did the research and found that this association is covered under my insurance plan. The receptionist said she’d call me back for setting up a consultation. It’s been almost three weeks and no follow up. I’ve called back a few times, left messages and still, nothing.Usually I wouldn’t leave a bad review for trying to set up an appointment, but considering that this an office for mental health, the stress and anxiety I have felt for even trying to get my foot in the door makes this experience that much more daunting.

I had heard some good things about this office but the experience I had with my daughter was not a good one. My daughter was going through a very rough period and granted they did agree to see me in a relatively short time. At the visit, my daughter had a breakdown and the doctor we saw referred us to the ER. After a few months, when my daughter was stable and on medication, I called to see if the doctor could see us again. The receptionist told me no because the doctor said he felt my daughter would do better with intensive outpatient care - even though I told him my insurance wouldnt cover it. So we ended up going back to JC Medical Center. After another few months at JCMC, I was looking for a new psych and found Dr. Sharif through my insurance plan. Found out she also worked at Hudson Psych Assoc as well but I figured Id give it a shot - new doc, 6 months later. etc. Receptionist pulled up my info, said she would speak with doc. She called me back and said the office still wouldnt take my daughter because again they felt she would benefit from intensive outpatient therapy. Told them once again, its not covered but was just told sorry. To be clear, I do not blame receptionist, she was very nice and called me back when she said. Unfortunately it seems like my daughter has been blacklisted which is a shame. They could have at least seen her ONCE since she was stable and then make another recommendation if needed. Sad when we expect psychiatrists to help us.

Awful! No answer , no call back for a 2 weeks!

Do they even employ receptionists? Literally have been trying to make an appointment for weeks but nobody ever picks up