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Home Instead Senior Care
2100 Justin Rd #201, Highland Village, TX 75077, United States
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Ma
Review №1

Great and friendly caretakers who are willing to see your care is exactly what you want. If you forget certain needs they will remind you and help take care of it. I have truly enjoyed my caregivers…ALL OF THEM.Report a concern

Ni
Review №2

Number one in senior care hands down! Wonderful place to work! The office ladies down to the caregivers just make everyone feel like family. I am very glad that I am part of the Home Instead team! Home Instead really cares and loves their seniors. Once again, I love my Job with this company. 10/10 HIGHLY RECOMMEND

St
Review №3

Home instead is an A+++ organization. The absolute best home care company I have encountered.Ive been using in-home caregiver services for 8 years to help me care for my wife. We went through 6 different companies between 2013 and 2018 and we always had the same problem. We could not get consistent care. It was rare to get 6 months of continuity from an individual and when someone called in sick I had to take off from work to fill the gap, which is fine, but I need to work.We interviewed Home Instead in the fall of 2018. They assured me that they would have my back. WOW! They werent joking. In the 2.5 years we have utilized Home Insteads services, they have been there every step of the way. They always have someone at the house at the specified time; no matter what. They take wonderful care of my wife, and they do it with a smile and a great attitude. Home Instead has taken the worry out of who will take care of my wife when I work.I highly recommend Home Instead to anyone looking for home care solutions.

CC
Review №4

After having my father in 3 local Memory Care units, my family and I made the decision to have him move in with my husband and I. This was not an easy decision, but Home Instead (Highland VIllage) has been providing care for my father for almost 3 years. They work very hard to make sure that all of my dads needs are met and have been very accommodating with all of our requests. Whenever I have concerns, they respond immediately and take care of them without delay. My father recently turned 90 and I would say that he is healthier now than 3 years ago before he moved in with us. I would highly recommend Home Instead if you are having to care for a loved one.

Do
Review №5

Great staff wonderful place to work! Everyone makes you feel like family.. Glad I am part of their team! Once a week they send out a message to each caregiver to let us know the office staff cares and they ask for prayer request . Once again I love my Job with this company,,

Ja
Review №6

Teresa was a caregiver for a client who had an electrical issue I was repairing. She was very helpful and friendly to me and I appreciated the care she provided to her client. I would be glad to do business with Home Instead.

Co
Review №7

I have enjoyed working for Home Instead. They are an awesome and caring company to work for. I especially am thankful that I can share my experience of care giving to all of their clients. I understand what the families need and how difficult it is to trust someone who is not family. Home Instead helps me help the family in whatever capacity they need.

Ni
Review №8

We had researched a number of companies to provide care for our 88 year old home bound mother and found Home Instead. Our very first contact was with Gianna Loftis who listened to our needs and established a 24 hour a day schedule. During the first week of rotating through several wonderful people, we were able to find a perfect fit that met our ongoing needs. Over the course of the next several weeks the team met all of our requirements and provided our mom with loving and attentive care. While they have many great employees and admin staff, Nicole on the admin side went above and beyond for us. On the caretaking side, Crystal and Raegan went above and beyond for us and we truly feel like they have become a part of our family.

Do
Review №9

Caregiver is friendly and the service has been good about adjustments to schedule changes of time. cancelled days and added days.

De
Review №10

We have nothing but good things to say about Home Instead in Highland Village. Our 90-something year old loved one with dementia has been living in our home for 6 1/2 years and we desperately needed some help with regularly scheduled respite care in our home. Home Instead listened to our needs and found a sweet lady who is always prompt and cheery. Our loved one really looks forward to her coming and enjoys the social contact as well as her caring heart.We subsequently had an unrelated family emergency which required extra scheduling in a hurry and they were on it right away. We are grateful to be working with such a responsible company.

Ma
Review №11

HomeInstead has been such a blessing for my grandpa and our family!Bailey (HomeInstead Aid) always goes above and beyond in her care for my grandpa! He truly loves his time with her and the conversations they have. Being a widower, the days can often get lonely, but having Bailey there three times per week helps lift his spirits and keeps him fighting through his situation.We are very happy with HomeInstead, Bailey and appreciate them beyond words!

Ch
Review №12

Home Instead has been such a blessing to my family! Caregivers treat my Mom with such love and respect and give me peace of mind knowing my Mom is safe and being taken care of!

La
Review №13

They residents love to see Rachel Derting when Home Instead sponsor our pizza social hour. They truly enjoy her present for that hour. We at Attiva Lewisville THANK YOU so much Rachel, keep doing what you do because it really shows through the face of our resident when they see you.

Ph
Review №14

I have been with HomeInstead for almost 2 years now and wouldnt change it for anything! They have have always made sure I have clients lined up for me, looked out for my well-being, cared about my family and have been there when I needed them the most. I love being a part of their family.

Ma
Review №15

After several poor experiences with other providers over the last year, I reluctantly decided to give Home Instead a try for my aging parents. What a breath of fresh air! the level of professionalism and dedication of their caregivers is beyond compare. I can now go to work with a feeling of confidence that my mom and dad will be well cared for by a competent and caring caregiver. Thank you Home Instead!

Yv
Review №16

As a care giver for the elderly, my experience with Home Instead has been a wonderful opportunity that has taught me the importance of proper care when dealing with the sick and disabled. They also inform their clients of the care givers abilities and kindness they possess to ensure that the client feels safe and comfortable in their homes.Home Instead offers training on the different diseases the elderly possesses. The training prepares the care giver for the kind of care the client needs whether it is dealing with a client who has mental, physical, or terminal illnesses. Home Instead give hands-on training with equipment that is used on clients who are immobile to help transition the client safely from one location to another.Everything that is needed to make the client comfortable in their homes is priority to Home Instead. Their care givers are prepared to give their best service to their clients that ensure the clients satisfaction.

Kr
Review №17

I have been with HomeInstead for almost 2 years now and wouldnt change it for anything. They have always treated me and my family like one of their own. They have always have clients lined up for me. They look out my well-being as well as my family. I love being a part of the HomeInstead Family.

Je
Review №18

I love working for home instead they are wonderful they answer all my questions.. they walk me through new clients.. and help me with whatever concerns I may have witch I have none .. working for this coming is the way to go.. they are flexible with my hours... due to my kids and offer extra shifts witch I work when I can home instead is the way to go home instead you guys are the bomb

To
Review №19

I cannot say enough good things about working for Home Instead as a Caregiver and with this office. I would recommend this company to anyone, and have , to members of my family. They work with you to find the perfect fit of caregiver to patient. Every interaction I have had with anyone from this office has been caring , friendly, and professional.

Te
Review №20

Im new to Dallas and needed a job. Home Instead welcomed me like family. I was able to get in to interview and begin working within a week. The company is very professional. I recommend them to all.

Kr
Review №21

I work for Home Instead and love it! The staff I work with are amazing. They have always treated me like family and never any different. The clients I get are always kind and loving. I hardly ever go without work. I would recommend Home Instead to everyone.

Kr
Review №22

Home Instead Senior Care, Denton is such a wonderful company not only to work for, but is a fantastic choice for senior care for your loved one. I have found Home Instead,Denton to be very compassionate with their employees as well as their clients. I see first hand that the administrative staff are always in close contact with the clients, making sure that the clients needs are being met. During this very concerning time with COVID-19, Home Instead, Denton has been on top of health and safety for clients and staff, making sure that masks, sanitizer, and thermometers are in place for everyone. As well, the agency has made sure that staff are properly disinfecting surfaces and using other measures in lowering the chance of any spread of Covid.Kris M.

Sa
Review №23

Loving working here. Everyone from the caregivers, clients, and my fellow office staff are great people. It is the perfect place to work if you are looking at getting into the in home care business.

Da
Review №24

I am able to work as much or as little as I want. I have the flexibility that I need. I have done caregiving off and on most of my adult life. I had home daycare for years, worked in nursing homes and assisted living. We took my mom into our home and cared for her almost 7 years. After loosing my mom, I was ready to return to work but I didnt want office work again. My family suggested I continue caregiving. We had custody of 3 grandchildren and flexibility was important. Home Instead has given me just what I needed.My clients are very special to me. I treat each on and their families with love and respect, giving them the best care I possible can. Each client is fitted to me as the office staff work to make that possible.If I have questions or concerns, the staff is there for me for my well being, physical and emotional. I also get training aids to try and help with any possible situations that I might have come up.

La
Review №25

We have been very happy with the two repeat caregivers who each come once a week to take Mom out for lunch and a drive in the country. Just today Mom told me on the phone she didnt know how she would get by without those nice ladies. They treat Mom (age 90) with care, compassion and dignity. Thank you Home Instead for your great service.

Jo
Review №26

My experience with Home Instead Senior Care has been great. Everyone is always very nice and willing to help you with whatever you may need. They are always available whenever you need them.

Jo
Review №27

I love working for Home Instead as the job is very rewarding and all of the clients and staff are absolutely amazing.

Ca
Review №28

It is so very hard to find and then trust a caregiver to take care of your loved one, my mom lives with me full time. In order to get some respite time and time to do errands for my household i sought help. I found Home Instead doing research on the internet, and like every business that is reviewed different people have different views on the subject. My view of this organization is this: They care for my mom like their own family member, the caregiver Ashley W has been a Godsend for me. She is reliable, caring responsible and kind. I have never had such good customer service when I call their office, i can only speak for my experiences but I think this company is the best!

Ma
Review №29

I love working for Home Instead. The staff are compassionate and caring people. They also work with my schedule. My clients are sweet people who add joy to my life.

Cr
Review №30

When my dad suddenly fell terminally ill, he needed round-the-clock care in my home... more than we could handle. Home Instead swooped in with loving care for both my parents and my family. They helped my dad with gentleness, respect and loving care. They also helped me, my mom and my family with various errands and chores that I couldnt keep up with. Mostly, their warm friendliness was comforting to each of us in our time of need. Grief is so very difficult, but H.I. helped tremendously by providing a sincerely loving caregiver to walk the journey alongside of us. Thank you, Home Instead! -Crystal

Ca
Review №31

Home Instead provides wonderful professional, loving care for those needing some extra companionship, help, or support. I cared for my mom with late stages of advanced dementia in my home 24/7 which caused me to be homebound. I had a caregiver come to my house for 3 hours a day, 7 days a week to give me a chance to have a small break. The caregivers understood my mom’s condition, and she looked forward to having some additional company. When my mom left our residence, I applied to work at Home Instead. The office ladies are very professional and help to keep my schedule full. I love providing assistance to those who just need a helping hand.

He
Review №32

I absolutely love working for home instead highland village/Denton county! I have very possibly never worked for a company that cares as much about their employees and client families. They work very hard to make sure they are fitting the right caregivers with clients and would recommend them to anyone needing help caring for their family members.

Wi
Review №33

Home Instead is GREAT!!!! Mom moved to our house 5+ yrs ago after hip surgery. She broke her hip in 1999 and its just been one thing after another. Shes about to be 82 years young and doesnt get around very well. Mom asked me to get some help for her because she wanted to take some of the stress off of me. We have four generations in our house including my 13 month old grandson. Home Instead has been such a blessing! Ms Sharon comes to our house three times a week. She and Mom have become great friends. The whole family is very comfortable with the process. God bless Ms Sharon & Home Instead!!

Ma
Review №34

I absolutely love to work with this company! I love the flexibility, the client/caregiver matching, the friendly staff, and especially that they pray for us at the least weekly. I have never been so happy to go to work! Its like home away from home!

Am
Review №35

I love working there. This is my second job. They understand my schedule and is very easy to work for. I love the clients I get like they are my family.

De
Review №36

Home Instead has been caring for our mom for over a year and we just love our caregiver. Shes dependable and very attentive to our mom needs. Shes also helpful around her home with household cleaning.

Ma
Review №37

I love working for this company! The staff and the way the business is run is incredible. It is an honor to represent Home Instead Senior Care!

Na
Review №38

I have had the pleasure of working for Home Instead of Denton since November 2018. It has been extremely satisfiying to work with such an amazing staff at the Flower Mound office. They are all a wonderful caring group in which the clients, as well of the care givers, are treated with love, concern and respect. I hope to be working with them for many years to come!

Ri
Review №39

I have worked for home in stead for 2 years . They have had good training and i have learned alot to help me with the clients they have put me with. They are very good people to work with .I am glad they have giving me the opportunity to work for a great company.

Gi
Review №40

Our family highly recommends Home Instead Senior Care. They are caring and compassionate, and always willing to help us meet our parents needs. The caregivers have all been great and the office staff highly efficient.

As
Review №41

I have worked here for more than a year now and I love it, i love my job and honestly it is my calling. The staff has been so reasonable and understand with me through the whole time working with then and I loved it. Only issue I have is recently with the supervisor. Never have I ever been treated so rude and inconsiderate! With the end of my pregnancy they have been giving me difficulties and rude responses. I have never had an issue like this before but hopefully it blows over but at the moment I am not too fond with them at the moment.

Ly
Review №42

We have had an exceptional experience with Home Instead (Highland Village, TX). My Mother-in-law felt that her Caregiver treated her more like family, than a job. Her Caregiver was always warm and friendly, and extremely caring and concerned for her well-being. We even received a call after one of her Caregivers regular visits. She thought maybe we should check on my MIL because she didnt seem like she felt well (my MIL wouldnt have called us because she never wanted to be a burden). We are forever thankful for that call that led to additional testing and a short hospital visit. The team at Home Instead clearly places the care of their clients first. It is obvious from the moment you meet them; they are consistently professional as well as respectful of their clients needs and dignity.

An
Review №43

I didnt know it could be so helpful to us but it is and I thank god for the care they have shared with my mom. I have struggled to work and care for her and I have no reservations about going to work now that they are taking care of her.

Te
Review №44

Excellent firm. Follow up is almost instantaneous. Christian values are noticed & appreciated. Mom feels very safe with each Caregiver.

Ni
Review №45

Home Instead has provided us with excellent service. Any time we have ask them to to provide us with additional staffing/care they have handled it the same day. All of the Caregivers have been professional and have far exceeded their competition. I would highly recommend them as a Top provider for any family.

La
Review №46

I work for Home Instead as one of their caregivers. They have been an absolute joy to work for. They do a great job of matching caregivers with clients, and everyone ive worked with has been a delight.

Do
Review №47

We have had a great experience with Home Instead Senior Care (Highland Village office). They have provided excellent care for mom in her home. I have no problem recommending them highly to anyone who finds themselves needing quality care for their elderly loved ones.

jo
Review №48

My wife has been a client with H. I ... for over two years now.. she is extremely pleased with the service and more specifically she is pleased with the professional and personal touch given by H.I. in selecting the appropriate care giver for her...the match up is perfect and we have been able and pleased to have the same caregiver for over two years...i as a medical doctor , have been given the courtesy and care that is greatly appreciated for my wife...we have worked out with H.I. a system of reporting that is easy for us and requires little effort on our part... thank you HOME INSTEAD FOR YOUR INTEREST AND CARE OF MY WIFE... signed JOSEPH W. SEARS, M.D.

Li
Review №49

Ive been working for this company part time for a few years now.Its a very caring staff that they have,not only for the clients ,but also the caregiver.I enjoy being able to provide in home care for my fellow neighbors..Its very rewarding experiece ....

Li
Review №50

My mom has had a great caregiver who has done so much for her and really made her life - and mine - easier.

An
Review №51

Everyone from the caregivers to the owner to the desk people are PHENOMENAL!Super reliable, they do care, it’s not just a job, they love what they do!

Bi
Review №52

Home Instead Denton has surpassed our expectations while caring for my 92+ year old mother. They are caring, dependable and easy to work with each and everyday.Bill MillsArgyle,Texas

Ch
Review №53

Home Insteads caregives do a great with my wife who has Parkinsons and has had a stroke. They help with cleaning and sometimes take my wife shopping. Most of all, they are dependable.Once a month a representative stops by to make sure everything is going well. It is obvious that they care a great deal about the quality of care they deliver.I recommend Home Instead.

Ro
Review №54

Daily I am blessed by the love and dedication provided by the staff of Home Instead Senior Care. Everyone is “all in” providing optimal care for their clients. You won’t find a better group of people.

Ki
Review №55

Im a employee of home instead for the last four years Im very blessed to have such a caring and professional staff with which to work. the office truly cares about the clients and that they are matched with exactly the right CAREGiver.

ru
Review №56

As a caregiver for Home Instead, I am DELIGHTED to carry their ID badge. I was an Activities Director at two other companies so I know the comparison and appreciate working for a truly caring group.They give us monthly training updates. I also work elsewhere and fill in at Home Instead when needed so instead of having the same clients, I often get clients Ive never met. But the staff preps me with client info: not only their health needs & tasks they need help with but also whether they have a pet or love puzzles. It helps me be properly prepared with dog treats or jigsaw/crossword puzzles when I arrive!The staff lets us know when families praise our patience and creativity. If Im ever in doubt, as I was one day when a client had dumped all the medications out of her daily pillbox organizer, the RN Mary Swan is always on call for guidance.My mother had Alzheimers for 12 years so I deeply empathize with clients and families. I believe in the power of singing/playing their favorite music, laughing over Readers Digest jokes, building a personal connection with each sweet soul so we can make the most of each day.Loving someone elses mom or dad is my way of paying-it-forward for those who helped my family with our mother.- Ruthanne Brockway of Lewisville.

Lu
Review №57

I am enjoying working for this Company because of their integrity, flexibility, reliability, responsibility to the client, caring and giving staff members and management that are always nurturing.

Sa
Review №58

Caregivers dont go for jobs here unbalanced scale in that they want to pay less for what the job is worth.cheap labour

Le
Review №59

The whole entire team is AWESOME love working for this company

Sh
Review №60

Home Instead makes sure that a caregiver will be there and will notify you if theyll be late. Even the oddest hour shifts they can find someone to be there for it.

An
Review №61

Worked there for about two months never got my over time pay!Never had a full on schedule either! They never have full staffs because of this reason.

Information
44 Photos
61 Comments
4.9 Rating
  • Address:2100 Justin Rd #201, Highland Village, TX 75077, United States
  • Site:https://www.homeinstead.com/685?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 877-591-7822
Categories
  • Home health care service
  • Assisted living facility
  • Senior citizen center
  • Aged care
  • Transportation escort service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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