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Empire Nails
1231 Eastchester Dr, High Point, NC 27265, United States
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Br
Review β„–1

My 15 year old daughter and my neice looked up the reviews and decided to give this place a try after all the good stuff they saw... Well I am here to tell you that my daughters experience was beyond horrible... While getting her nails done and repeatedly expressing concerns that they were not done correctly and that one hand was way longer than the other, the shape was not what she asked for, and that she was hurting her... The lady essentially tried to fix the work that she had done which there is no fixing they need to be taken off and redone... After doing the absolute worst job ever they still charged her $45. My daughter called me in tears from outside not only because of how badly her nails look but because the lady had cut her fingers in several places. I am going to post pictures to show I am not over exaggerating how badly this is. I will be filing a formal complaint with the Cosmology board and whoever else to ensure this doesnt happen to anyone else.. I am beyond livid and highly suggest that you think twice before choosing this place. 😑😑😑

Me
Review β„–2

Best Pedi Ive had in years! Go see Lee and Jessie!

Sa
Review β„–3

Made an appointment and was not seated until 30 minutes later. Once I was seated, a total of 3 people rotated to do my nails. I think this made it harder for the next person. I asked for the length to be shorter and it never was. I was cut several times as they were filing my nails and the tech even pointed out how they made me bleed. The acrylic was put on extremely thick and makes my natural nails sore. I have had my nails done more than enough times to know that this was not how things should have happened.

Ma
Review β„–4

My nails were thin and flimsy and I mentioned that when I got them done. Now even 5 days later my nails popped off as if I had then for a moth. He over charged me and was rude talking about the length of my nails even though they were cut from their original tips. Do not recommend

Me
Review β„–5

I usually never have a problem here. Been coming for at least a year. Usually I just get a pedi but have gotten gel polish on my nails a few times in the past. Today I got sns and I am not impressed. Especially since you pay extra. My nails do not look that good. I have rough spots in places. I have a blob on one of my thumbs cause too much powder got on it. I have what feels like super glue on the backs of my fingers. I assume the older woman that works there is inexperienced in sns and had I knew this I would have just gotten gel as usual. She usually does ok with gel and pedi. My pedi today was just ok too. My heels are still very rough. I guess I am just going to have to make an appointment from now on with someone more experienced. I really hate to give this poor review cause they are usually so much better than this. I was there for 2 hours. I posted photos but dont know if you will be able to see the rough spots.

Al
Review β„–6

Tina almost made me FALL IN LOVE!!!! Her pedicure service is all a man can ask for!!! Thank you Tina and the staff and environment was welcoming for a Man just FYI Gents!!!

Ve
Review β„–7

1st timer, they did an excellent job. I will be back!!!

Em
Review β„–8

I have been coming to Empire for two years now. For the first time today my friend dragged me to another salon in High Point and realized just how amazing Empire is. I have always been picky about who works on my nails but I have never had a bad technician here, and I’ve had all of them. They are phenomenal and I will never go anywhere else in High Point again.

Ju
Review β„–9

Great group of gals. Best pedicure

Ki
Review β„–10

I see Shelly every time I go and she always does an amazing job!

Jo
Review β„–11

The first time I showed pictures he did opposite n left with nothing had my own nails so sims so broke finally owner did n they were still done incorrectly n chipped n discolored I hate they don’t apologize n now go somewhere else they wasted my time no no time n acts like your fault they suck at first they do great then fake spent 12 on eyebrow n could not tell were done go to Thomasville they do much better work but don’t go to Golden nail bar either because they suck even worse than Empire nails

li
Review β„–12

My daughter brought her bridal party to Empire nails for pedicures and I cannot say enough good things about the salon and the staff. The owner was very nice and catered to the bride and her bridesmaids. We were very comfortable. The staff engaged us all in conversation and we all were laughing. I wish that I lived in High Point, this would definately be my nail salon.

Kr
Review β„–13

Friendly service that was quick but thorough and good quality. I felt pampered, but I did not feel like i lost the whole day there as can happen sometimes at a salon. Good selections of services, products, and colors. 10/10 would go back.

La
Review β„–14

The best my nails have looked in awhile. This might be my new shop.

Pa
Review β„–15

Its a great place to get a manicure and pedicure. I have had 3 different technicians and they were all very good. Their Covid pre cautions are excellent.

Am
Review β„–16

Amazing experience. Prices are affordable. They take their time and make sure you’re happy. Adam did my pedicure and did an amazing job. He educated me on ingrown toenails which I suffer from. High recommend!

Ja
Review β„–17

This was my first time visiting and the salon is so clean and pretty. Everyone is so nice. Adam did my nails just how I liked. I definitely recommend. I will definitely be back.

Ve
Review β„–18

Empire Nails is by far the best nail salon in High Point. The staff is very nice and the salon is very very clean! They also are very talented at nails and I have never had a bad manicure or pedicure here. I go to Adam for SNS and I trust him very much with my nails. They always make sure that my nails are protected and my nails are the strongest they have ever been!

Da
Review β„–19

Guy rushed through my nails then told me I had to come back to get my feet done cause they were closing. Very Unprofessional. I will not be back.! && my nails ugly && lumpy

Sa
Review β„–20

My favorite nail salon in High Point! The atmosphere is relaxing. They do the perfect shape for my nails and they have a wide variety of colors! Also wax my eyebrows perfectly!

Ph
Review β„–21

It is a very clean and relaxing atmosphere. You can’t go wrong with anyone there. If you want a great set of ombrΓ© nails Adam is your guy! I would definitely recommend them to everyone I know.

je
Review β„–22

This is the best place in High Point NC to get your nails done!! Everyone is so friendly. The salon is beautiful and always clean. This place makes me want to pamper myself all the time.

Ra
Review β„–23

I’ve been to many nail places in high point and this is my favorite one by far! the quality never disappoints and prices are great! the staff is very friendly and helpful and the place is clean and bright. they also have a very wide color selection which i love.

Al
Review β„–24

My 1st Time Going & I Definitely Will Be Back. Very Clean & Friendly/Funny Staff☺️

Fl
Review β„–25

I love this place! Super clean and beautiful salon, with very hospitable employees. This is the only place I’ve been going for two years now.

Je
Review β„–26

Great service! The employees are very friendly and nice. I went there for a pedicure and it turned out great. This was my first to going to this salon. I will be going back for a manicure soon.

To
Review β„–27

Evelyn is the best! Super clean, safe and amazing service!

Cr
Review β„–28

They are so very clean and sanitary! Following all guidelines for covid! Amazing work!

Ti
Review β„–29

Empire nails is an amazing salon! I’ve been going for over a year now and they’re heaven sent! I most definitely recommend them!

Tu
Review β„–30

This was my second visit and Im sad to say it was pretty disappointing. They do have fantastic customer service and get you seated very quickly. But eyebrow wax service is piss poor. The first time, they were uneven. The second, too thin and still uneven. Finally I said stop before I not have any to work with!

Sh
Review β„–31

Best nail salon in high point hands down! Always has great service and my nails always come out amazing! Would never go anywhere else!

As
Review β„–32

I just left from getting my nails done today and it was such an amazing experience! This is the cleanest nail salon I’ve been to. I was very impressed how passionate they are about their job. So great with attention to detail, very respectful and a comfortable atmosphere. Very nice group of people that enjoy their customers. I think I got a small piece of heaven today. Great quality place. I will be back. Thank you all very much!

Br
Review β„–33

It is very clean everyone is nice they do a great job doing nails

L
Review β„–34

Shop is clean, staff were not very professional. Mani/pedi was fine but is $10+ more then other shops in the area. They charged my credit card a $3.25 non cash adjustment without telling me. I called to ask why and was told it’s new.

Ma
Review β„–35

The first time I went I was given a brand new person who screwed my nails up horribly. When I went back the next day to get them fixed they just gave me the same person and he just mess them up again. I asked for a refund and was laughed at. Prices are never the same. They change on a whim. They treated me as if I wasnt important and paid more attention to the women spending more money. Ill never go back to this nail salon and I dont suggest anyone else goes either

Sy
Review β„–36

I was there today as a walk in (first visit). I was greeted immediately, and asked what I would like. I asked for SnS ombrΓ©. Tina looked carefully at the picture I had and she done a wonderful job matching that picture. She was gentle and took her time. I am happy, and will definitely go back.

Ca
Review β„–37

Love how Jessie does my nails, she is very friendly and does a great job... excellent treatment and everybody is very friendly. Highly recommended.

Je
Review β„–38

Great place! Clean professional and friendly. We had 9 individuals in our group and they fit us all in and took great care of us. The pedicure I received was AMAZING! Worth every penny.

Ha
Review β„–39

I had an all around amazing experience! The people were so sweet, and really considerate about my wants. My nails came out exactly as i wanted. I love this place! Would highly recommend them!

sa
Review β„–40

I went to get s&s nails as a walk-in and they said they had available spots open, however I was switched around by two nail techs. The nail tech that did my nails was rough with my fingers and 2 of my fingers were cut. The polish was pretty however it was also messy. I had polish all over my nails and fingers. I don’t think I will come back. I understand the shop was busy but it also lost out on a potential loyal customer.

T
Review β„–41

This is the best salon ever! My 6 year old daughter and I went yesterday and this nail salon is top notch! Nam was very good with my daughter and did her pedicure and manicure very well! Tyler did an excellent job with my pedicure and manicure and was very attentive to detail. Kiam gave me the best shoulder and neck massage. We will definitely be back and I will be recommending this place to all my friends!

St
Review β„–42

This is the best nail salon in High Point. Everyone here is so friendly and they do a great job. I am always satisfied with my service. I am always recommending this salon. You will not be disappointed.

Da
Review β„–43

I am SO picky when it comes to things like this. I hardly ever do my toes or nails because of the employees and I just dont feel as they take their time to do their best work they could be doing .But, today...my cousin and I went to Empire and LOVED it.! The owners of the salon were very nice and super fun to talk to. They engaged in us being there. I will definitely be going back here.! :)

Sa
Review β„–44

Love this place! So clean and professional. They do a great job

Bl
Review β„–45

Empire nails is amazing, I have been coming here now for over three months Lena is my nail tech and let me tell you I dont have to say what I want she takes very good care of my nails, my feet and eyebrows she even has my beverage ready when I come through the door. I love empire nails everyone is so pleasant and very nice the owners are amazing and the shop is beautiful and clean if you want good professional service this is your place. Thanks EMPIRE NAILS

Na
Review β„–46

Every time i come into the salon they’re very welcoming and they always are listening to your wants and needs!! Jesse is my favorite nail tech there but all of them are crazy talented!!!

Er
Review β„–47

Such a wonderful nail salon! I made an appointment (though there were walk ins too) and was in and out in 30 minutes for a gel manicure. Super clean and airy atmosphere with calming music and TV screens with calm fish swimming...all very tranquil. They gave me a neck and shoulder rub along with a hand massage. Well priced and great customer service. Highly recommend-tgis is where Ill go from now on!

Ma
Review β„–48

I’ve never had a more amazing experience at a nail salon! So clean, beautiful and professional. There’s a wide variety of nail colors and different treatments available and a very helpful and welcoming staff. I’m absolutely obsessed with my SNS nails and my pedicure was divine. My nail tech was incredibly talented, friendly and laid out pros and cons to all of the service options to help me choose the one that was right for me. I will certainly be back and would recommend Empire Nails to anyone!

Li
Review β„–49

This is a very clean establishment with friendly staff dedicated to making your nails perfect and exactly the way you want them. I will definitely be going again.

Ol
Review β„–50

Empire Nails is one if not THE best nail salon I have visited in the last few months. I frequently stop in at the coffee shop next door and for the last year have always said there was a need for a nail salon in the shopping center. Jennifer and her team filled the need. Empire nails brings a refreshing take on going to a nail salon. The talents of Jennifer and the other technicians are professional, stylish, and up to date to modern nail trends! Empire offers organic pedicures and the best of facials at their salon, free from harmful products. Please visit Empire Nails, you will not be let down. Hurry there and they may still be running their 20% of of $25 or more opening special!

Je
Review β„–51

So, finding a salon and a nail tech, that when all is said and done, you’re completely and utterly happy with can be rare. I mean sometimes you can be disappointed. Well, not here!!! The young lady who worked on my nails, Evelen, is awesome! Before even applying the dip, she was gentle and courteous. AND my oval nails are on point!! Just perfect. I can’t be happier. This is my place and I am not going anywhere else. Thank you, thank you Empire nails...

De
Review β„–52

This is my favorite nail salon!! everyone in there knows what they’re doing, it’s very clean, smells great!! they are very talented as well. never disappoint. they are on the more pricey side but that doesn’t matter to me because of the quality. My nails last about a month!! (i get sns)

Bo
Review β„–53

By far one of the best places to get your nails done, very clean, feel of high class and great service. Tina does a FANTASTIC job with my mani everytime, and Nicole does wonderful pedicures! I will be a regular here.

Vi
Review β„–54

Very nice place

Ka
Review β„–55

I had such a great experience at Empire Nails, Adam the owner is very welcoming and friendly. The salon is so clean and sanitary! Tyler shaped and did my sns and pedicure so nicely. Overall I had an amazing experience. Definitely would recommend and will be back!

Re
Review β„–56

I am so impressed with this salon! High Point was definitally in need of a 5 star nail salon! Lena did a fabulous job and gave me just what I wanted with my nails, my acrylic set has lasted for over four weeks and still looks great! Everyone is always so nice there and I love making my weekly trips there! The salon is beautiful and very clean! This will 100% be my go-to place to get my nails done!

Ty
Review β„–57

I absolutely Loveeeee this place . They always make sure I’m extremely happy that’s why I don’t mind spending my money with them πŸ’•πŸ’•πŸ’• . I highly recommend you to stop in and see them ‼️

Je
Review β„–58

Very clean place with nice people working there! I can always count on Lena to take care of me. I love the way she does my nails and treats me while I’m there. Thank you Lena for always taking care of me!

Cr
Review β„–59

My technician was great!

Ki
Review β„–60

Best place for nails in the area! I drive 45 minutes to get there and it is worth every mile! Adam and Jennifer are wonderful,fun, professional, and committed to perfection!

Me
Review β„–61

Absolutely love this place!!!!! great manicures and pedicures, super clean and great prices. Definitely best place in High Point !

Br
Review β„–62

This place is amazing and I will go nowhere else! Lena always does my nails perfectly and they are so healthy with SNS!! The pedicure chairs are so comfortable and this place is always impeccably clean. If I could rate more than five stars I would πŸ’•

Sy
Review β„–63

Empire Nails is absolutely amazing, they care so much about your nails and the experience!! They are very clean and super friendly. They also have many colors to pick from!! When you go you should ask for Lena she is incredible!! I wouldn’t want to go anywhere else!!!

De
Review β„–64

The service was excellent. Im in love with this shop, they are so nice and when youre not sure what you want they work with you and help you out. Me and my mom are really satisfied honestly. Will be recommended to everyone I know. #1Shop!!!!

le
Review β„–65

Got a pedicure. The girls made me come. It was awesome. So friendly and fun. Very clean. Felt great. Who knew?!

Br
Review β„–66

Empire Nails is by far the best nail salon I’ve been to! Always great service and beautiful results!

Ja
Review β„–67

We were visiting NC for the first time and decided to get our nails done last second and LOVED our experience! They fit all 9 of us in and did an amazing job. Getting our nails done will never be the same again! Thank you Adam and team!

Ta
Review β„–68

Amazing experience. Super fast, and up to date on nail designs and styles.

Su
Review β„–69

I called ahead to see if there was a wait and they scheduled me for an appointment for 15 minutes later to allow for drive time. I got a SNS manicure and was very pleased with it. The employees are friendly and it is a calming atmosphere.

Br
Review β„–70

Had an appointment at another nail salon and canceled on the fly today to try this place and it was the best decision! They are extremely good and I high recommend it! So nice and even offer you drinks!

Jo
Review β„–71

I was looking for the best place to get my nails done while I’m home for the holidays and found Empire Nails on Facebook with great reviews and thought I’d check them out. Needless to say I was very pleased with the excellent service and cleanliness as well as the soothing atmosphere. Will definitely be coming back here whenever I am home!

St
Review β„–72

I can’t say enough good things about Empire Nails. Before I visited EN I didn’t have a β€œgo to” nail salon. I would just pop in somewhere wherever I was at the moment. But now I only go to EN. They do a fantastic pedicure and I love my SNS nails. All the technicians are great, especially Lena.

Sa
Review β„–73

Great service! super clean and very nice

Ka
Review β„–74

I was really excited to come here to find my new home salon. I called 2 hours in advance and set an appointment. I asked for any time that worked for them and whenever they were available. I came in 5 minutes early for my appointment and it didn’t look like anyone was available so I sat to wait. Two women came in 10 minutes after me, 5 minutes late for their appointments set for the same time as mine, and were sat in a chair immediately. I ended up waiting 50 minutes before I was seated, and a walk in who came in 35 minutes after me was seated at the same time as myself. No one apologized for or explained the wait and inconvenience, nor regarded that I even had an appointment. I really wanted to enjoy this salon but I did not feel cared for at all.

Mi
Review β„–75

I had to wait a bit because they were busy, but once I was in the chair Jessie did such a great job and was very quick I got sns and a manicure, and I love how they turned out. I will definitely be returning 😊

Gr
Review β„–76

Where I always get my nails done in High Point! They do such a fantastic job and everyone is very kind.

Ni
Review β„–77

Moved her from Tampa and I have horrible experiences at nails salon since moving to the area. But Empire was GREAT. It’s worth the price, with attention to detail and customer service. I will definitely go back for my gel manicure and spa pedicure.

MR
Review β„–78

Great service, nice ppl very clean

El
Review β„–79

Brand new salon.. I called because my nails were broken and horrible.. very beautiful salon very clean and the owner actually did my nails.. his whole family was there to help mom, dad, wife,daughter. I would highly recommend anyone in the high point area.

sq
Review β„–80

Visiting the area for the weekend, wanted to get a manicure for a quick Girls Day treat. Sooooo glad I came here. I wish that this exact place was near my house in Chicago! Id go to it all the time! Great customer service, very clean, perfectionist precision. Kind of pricey but ill still give it 5/5 stars.

Hj
Review β„–81

Loved it!

Na
Review β„–82

I love going to Empire Nails. My husband and I are both regulars. We always get in and have fantastic service.

Mr
Review β„–83

They are very friendly and professional ! Love my nails a lil pricier than I would like but good work

Al
Review β„–84

Beautiful atmosphere, a little pricey, but well worth it, quality and cleanliness were perfect A+++

El
Review β„–85

I never write reviews but felt you should what happened to me. I came here to get my acrylics taken off and the nail tech completely ruined my nail beds. The nail tech chastised me for getting acrylic nails and told me to get gel or S&S instead. She made me feel like an idiot for getting acrylic nails, however its my choice not hers. Yet she was wearing acrylics. When the tech was removing my nails, she did it in a way that completely ruined my nail beds. Currently my nails are falling apart and hurt whenever I touch it. I DO NOT recommend coming here!

Ta
Review β„–86

My favorite nail salon! Very friendly, personable staff and my nails always look great!!

Ma
Review β„–87

Beautiful salon, great atmosphere. Well trained people. Wont go any where else now.

al
Review β„–88

I just recently moved to NC and was looking for clean, professional salon and I’ve definitely found it,I was a walk in and was seated right away for my pedicure which was fabulous and was even offered complimentary glass of wine( mine blown!!!!, we don’t have that in Jersey) Such a beautiful atmosphere and very friendly staff, my fill looks amazing and it was done quickly. I was so impressed I made my 2week appt upon leaving because I’ve found my nail salon.

Ra
Review β„–89

I had an amazing first experience with Empire nails today! They convinced me into getting SNS, which i had never done before but heard great things about! I got it done and couldn’t have been happier! I had Jennifer and she was so sweet and kept up great conversation with me throughout my visit! Next time I want to get my nails done i’m definitely coming back to Empire Nails!!!!

Pa
Review β„–90

I have been having Adam do my nails for more than four years. Followed him to his salon in Asheboro, and was glad when he opened Empire Nails back in High Point! He knows Im a sparkly girl, and now he mixes a custom color for me with extra bling for the summer! Highly recommended, professional, clean, courteous, caring, and delightful staff!

Ma
Review β„–91

Empire nails is wonderful and very clean and thats important to me, I will definitely return.

Be
Review β„–92

Empire is the cleanest nail salon I’ve been to in the area. Everyone is friendly and the quality of the service is excellent!

Da
Review β„–93

Shout out to Nam!!! Best worker here

Am
Review β„–94

Fast friendly service as always!!

Ro
Review β„–95

Everyone is super nice and attentive. They honor your request. They are slightly expensive, but worth it on certain services

An
Review β„–96

Amazing staff and serviceHeard bout them from a friend and wanted to try them out... I will be coming bck!!They have my service 😊

Fr
Review β„–97

The atmosphere and the staff is awesome. They make sure you are comfortable and its a clean environment.

As
Review β„–98

Such great ambiance and friendly staff. My nails look amazing!

Ke
Review β„–99

If i could give no stars that’s what I would select. The worst experience I’ve had since I’ve been coming to this nail salon. Will not be back and I left my review on Facebook as wellβ€” not sure if the company looks into these things. But this is the worst experience. Unclean, aggressive service.

Ca
Review β„–100

Very clean. Staff was really nice. Did really good job

Information
60 Photos
100 Comments
4.6 Rating
  • Address:1231 Eastchester Dr, High Point, NC 27265, United States
  • Site:https://www.facebook.com/EmpireNailsBeauty/
  • Phone:+1 336-307-4143
Categories
  • Facial spa
  • Nail salon
  • Waxing hair removal service
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:Closed
  • Thursday:9am–6:30pm
  • Friday:9am–6:30pm
  • Saturday:9am–6:30pm
  • Sunday:9am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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