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Crumley Roberts
1333 2nd St NE UNIT 202, Hickory, NC 28601, United States
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Fa
Review №1

Attorney Kathleen Dubois and the Crumley Roberts firm provided me only the most effective, professional service from my first call to the firm to the final settlement of my case. Kathleens thorough knowledge of the law, her ability to strategize, and her excellent negotiation skills resulted in my ultimately receiving a settlement that was more than expected. I would recommend Crumley Roberts to anyone seeking the best counsel for their Workers Compensation claim. Also I would like to highlight that Kathleens assistant Chevela is just wonderful. She was professional, nice, and always very helpful. And if I needed something or had questions she always jumped right on it. So all in all I cannot thank you guys enough for all the hard work.I will definitely be recommending this firm to anyone I know that every needs help. Thank you all so very much.

El
Review №2

They are a truly a Great team . Leadership starts & impacts you from beginning to end.. They are there every step of the way. Ms. Kathleen & her assistants are the BEST !!!! 5 stars is not enough to value their worth.

jo
Review №3

I have been trying for years to get my disability and Crumley Roberts got it for me they are truly the best.

do
Review №4

I had a very great experience with this firm. They were very prompt with every situation we encountered. They were understanding and took the time to explain things to me. I felt confident with this whole process.

Er
Review №5

I called everyone trying to get them to take my case workmans comp of course. I called Crumley and Roberts and they took my case immediately. My Attorney Barbara and my case manager Shevella was Awesome and they worked hard to get my case settled and they looked out for my future if you cant find an Attorney then I suggest you contact them they worked for me. I feel like these ladies were my family.

St
Review №6

Jimmy did everything he said he would do for me and I was pleased with the outcome of my case.

Br
Review №7

The team of Mr. Brittain and Kristen provided outstanding service to both my son and I. We were involved in an accident where an impaired driver hit us head-on. We both sustained injuries which took many months to mostly recover. The team was always available to assist with medical bills and property damage coverage by working with insurance companies. Medical treatment and the associated insurance claims are difficult to manage alone. It truly takes a team to get through all that involves an accident like this. I could not have found a better team than my resources at Crumley Roberts.My family and I are thankful for the help we received from Mr. Brittain and Kristen at Crumley Roberts.

Se
Review №8

This attorney office was wonderful! I work 3rd which made it very hard for me to respond in a timely manner.... They gave plenty of resources so I could leave text messages, voicemails or even on there portal!!!! Only think I would suggest is that they would tell up front how much their chiropractors charge... I felt like the one I used over charged completely!!!

Ca
Review №9

Elizabeth and Haley were very helpful. I knew that I was in good hands with them. Elizabeth explained everything very well and helped me understand the whole process. I’m very pleased with them.

Ly
Review №10

What a smooth experience this has been! The Paralegal (Eden Tuck) that was assigned to my case was incredible in everyway! She kept me up on every step of the process, answered questions almost daily, and showed such professionalism in every aspect of my case. Highly recommend this company to take care of your needs!

Je
Review №11

I was scared n worried n call from Jimmy attorney and Haily,well I knew my worries was over. They took details I didnt have to deal with the hospitals or anything else..Your in good hands if you chose this group. Jimmy talked to me so I could understand clearly and Haily too..These are the good guys I trust them forever thing..no stress and like family..Thank yall very much..truly greatful to yall..

cl
Review №12

My legal team was very helpful. They were very detailed and kept me informed throughout the process. Their concern for me was shown in each communication. This is a great firm. And, I recommend them to anyone needing representation.

Wi
Review №13

I was in a wreck and was injured. The people at Crumley-Roberts helped me get my medical bills paid helped me see a chiropractor and got my case settled for what I feel was a fair amount.

Ro
Review №14

Crumley Roberts was very professional in handling my case. They researched the case and all the evidence and were prepared to represent my case. I felt at ease when corresponding with them and they answered every question I had. Crumley Roberts did a great job representing me!

Ti
Review №15

The attorneys at Crumley Roberts handled my case quickly and professionally following my accident, and made sure that I received the medical care that I needed. For anyone looking for an attorney, I highly recommend Crumley Roberts

Em
Review №16

A Great Team, very detailed and I always received a quick response to many of my questions. They made this experience much easier to deal with for me , they handled everything professionally and promptly. THANK YOU FOR AN AWESOME JOB!

Am
Review №17

Crumley Roberts got me all I deserved and then some. Plus they are very nice.

De
Review №18

I highly recommend Crumley Roberts for any of your Legal matters. They are very curtious, attentive, caring. They took the time to explain anything I was unsure of or didn’t understand. Throughout this pandemic Crumley Roberts made every effort to communicate with me safely and effectively.

We
Review №19

Jimmy was my attorney. Very professional. Great experience overall to work with Crumley Roberts

Da
Review №20

They treated me professionally and with compassion. They were upfront and honest. Every single time I had a question or concern, someone got back to me, the same day almost all of the timeI would recommend Crumley Roberts highly.

Ja
Review №21

They did an amazing job , kept me updated with everything , answered any questions that I had . Nichole did a wonderful job & will recommended her to anybody

Ma
Review №22

Crumley Roberts kept me informed on anything I needed to know and answered any questions I had.I had been through two lawyers on my disability in ten years and always got turned down.Crumley Roberts got me my disability in our first hearing.I was so nervous and they talked me through it.Made things a lot more comfortable through the hearing process.

Di
Review №23

Chevela & Kathleen were awesome always a phone call away . They were Always willing to help going above and beyond checking on me

Ke
Review №24

My husband and I contacted Tyler about my LTD(long term disability) case and from the beginning until we resolved the case in mediation he was upfront with us, kept us updated on the status of our case, very professional, extensive research to support our case, knowledgeable of the law of long term disability and compassionate and caring about my mental and physical issues sustained in my accident.Thank you kindly Tyler!!

Co
Review №25

I had a case that occurred right before COVID exploded. The virus made things complicated, but Crumley Roberts adapted very quickly. My caseworker was on top of sending me updates on any details with the case. Thank you Crumley Roberts for everything!

Ch
Review №26

90%great ,this comment is about after they won my case. They mailed me a additional bill after already making $6000.00. They also tried to trick me into paying $128.00 and signing a additional binding document. Upon further research I may even pay it,If owed and delete this comment.However right now I would have hiredBender & Bender if I had it to do over again.

To
Review №27

You can expect my service again if I should need legal assistance. Thanks for your help both times it was my pleasure to ask for your assistance.

Lo
Review №28

They did an excellent job with my case mm

Le
Review №29

Mr. Roberts Im very satisfied with everything so far Coly is such a blessing and always is helping me understand everything if I ever need a lawyer again you are the first and only that Ill call thank yall so much.

Ja
Review №30

I currently have a case open with this firm in which I’m completely unhappy with. I was involved in a motorcycle wreck that was the other drivers fault (fell asleep and caused the collision) the lawyer pushes me to settle for the drivers low insurance policy and does not want to negotiate to try and receive more from the settlement nor does he try and help in any other way. The case has been open for 3 months and he says nothing is possible other than to take the settlement, I was injured very badly and will have a disability for the rest of my life (I’m 20 yrs old) the medical bills are nearing 1 million dollars in which the lawyer says I will be held responsible for and he can’t put that on the at fault driver. He told me to take the 50k settlement and file bankruptcy when I’m the one that did nothing wrong. If you want to hire a lawyer that barely does anything for you, doesn’t keep you updated, and wants you to settle fast so they can make an easy 1/3 from your settlement then this is the right firm for you. I DO NOT RECOMMEND THIS FIRM AND ENCOURAGE OTHERS TO NOT HIRE THEM.

Ca
Review №31

With COVID 19 closing down so many businesses and people working remotely from insurance company, Haley from Crumley Roberts never let me think I was forgotten. She checked in with me regularly with any updates.

Vi
Review №32

I don’t typically write reviews but felt compelled to do so in this instance. My case was handled professionally and I was treated with respect. The settlement I received was very equitable. I would also like to give a special thanks to Coly Lor who was my primary contact. Whenever I contacted her she always replied back promptly, usually within minutes. She answered any questions that I had very clearly. Quite simply she was very nice. I can highly recommend Crumley & Roberts to anyone who might be seeking representation.

Le
Review №33

This is my second time having Crumley Roberts represent me.I was very pleased the first time, Im positive I will be this time.

Ti
Review №34

The whole thing only took a few months to get thru and they got me the best outcome i could of asked for thatnks again

Do
Review №35

Entrance is on right side of building when standing with back to 14th. Office is on second floor and to the left when leaving elevator. People are friendly and helpful.

Kr
Review №36

Ok

Ch
Review №37

Very professional, easy to contact, and informs you on your case in a timely manner, Jennifer is awesome.

Ta
Review №38

Crumley Roberts helped my husband with his SSDI. Heather is very helpful and knowledgeable.

Bu
Review №39

I have been on W.C. for over 5 yrs. so I have a personal relationship with Chevella Hall who has been fantastic. We feel we are getting great representation and will probably keep in touch even after we are done. Give them a call you wont be disappointed.

Wi
Review №40

It took two whole days to get back to me for them just to tell me they WONT accept my case. I have hard evidence and I am not one of the people they are probably used to dealing with that are looking for money. I have a bachelors degree, I have a career that i love, and i am truly burdened by this fall at this major nationwide retailer. I have had to pay so much in medical expenses this week since the incident last Friday. I am even expanding in my career field. So this is putting a hold on my life right now. Just posting this on here so that no one else would waste time on calling just to get denied. If you fall at a major retailer (even if you have pictures of the roof leak with no wet floor or any kind of signage) this firm will probably not take you.

je
Review №41

Outstanding service, every question I called about and every email I sent were answered quickly and professionally.Honestly no one wants to be in an accident, especially when your car is totaled and you are injured. Coly Lor was there to answer all my questions and made sure that I understood each step of the process. Jimmy Brittain was very thorough when explaining the break down of my final settlement and made sure that i understood the payments that would be made before I received my check.I would not hesitate to obtain the services of the Crumley Roberts team again if I were in need.

Cr
Review №42

The law firm of Crumley Roberts and our case worker, Coly Lor, is a tremendous help to my wife and me following our auto accident. They handled all of our issues in a professional manner. I highly recommend their services to anyone in need of legal representation. The only suggestion I would make is to keep the client in the loop with periodic updates as to the case status. I do recommend patience to anyone going through the settlement process as the attorneys must deal with many factions and/or parties in a case!

De
Review №43

I would like to thank Coly and Jimmy Brittain of the Crumley Roberts law firm for the wonderful job they performed to settle our claim when we were hit head-on by another driver. I highly recommend this law firm to assist you with whatever your need may be. Thank you so much!

Mo
Review №44

I will describe my experience with Chevella (whom I have been working with on my case). She is very understanding, attentive and reassuring during this time. I am very comforted by the fact that she goes out of her way to simply call and see how my day is, how I am feeling etc.. She is a great asset to Crumbly Roberts and Associates. In this difficult time in my life I am thankful I have had her on my side to help guide me and inform me at this difficult time.UPDATE:Something when terribly wrong with Crumley Roberts. We wound up dismissing them and went to Lyndon Helton. Very well satisfied with the service there. I wont go into the long details, Ill just say I do not now recommend Crumley Roberts.

Ni
Review №45

Great service!!! Coly is the best. Shes extremely helpful and made everything easier on me. I highly recommend.

Sh
Review №46

I would like to take out the time to show appreciation for ALL the workers at Crumbley Roberts. It takes time and patience to help others going through. Mrs. Chevella Hall stays in contact with us to show her concern. She is very polite and dedicated. Thank You, God Bless.

Mi
Review №47

I have never had the need to hire a lawyer before, so I do not have anything to compare it to but I feel that I have been taken care of and Chevela (my Case Manager) does a great job. She keeps me informed and up to date. I am really happy with the service I have received thus far. If I should require a lawyer in the future, Chevela will be the first one that I call and I will definitely recommend Crumley Roberts to friends and family.

Ba
Review №48

Chevella Hall Has got to be the best persons you have working for you. I am treated like a human being, And she gets back with me when I call. She is kind, and considerate and understanding to what my needs are. I think she is a big asset to Crumbley Roberts. I wish there was a 10 star I would rate her a 10 on professionalism.

Wh
Review №49

Have had a great experience with Crumley Roberts. Coly Lor has been my case manager and she is personable and professional and I have appreciated all the help they have given me while working on my case!

Jo
Review №50

My wife and I were the victims of a rear end collision. Our jeep was a total loss and we were both injured in the collision. We decided to enlist the service of Crumley Roberts in Hickory, NC. Ms. Coly Lor was our Case Manager and Mr. Jimmy Brittain was our Case Attorney.Ms. Lor went to work on day one to guide us through this difficult time in our lives. She met with us on several occasions to explain each step of the settlement and to keep us informed of the progress of our case. Ms. Lor proved to be very knowledgeable and was able to explain things in terms that my wife and I could understand. We have no legal background and the laws are complicated enough that I had several misconceptions. Ms. Lor was able to quickly and easily enlighten me and put my mind at ease.Mr. Brittain was able to negotiate a fair settlement for our Jeep. What could have been a nightmare dealing with the insurance adjuster to replace the jeep was a painless process for my wife and I because Ms. Lor and Mr. Brittain would not let the insurance company take advantage of us in this unfortunate situation. Our medical bills were managed and paid by our legal team. What could have been a costly incident that would have set us back years financially was in actuality nothing more than a nuisance because Ms. Lor and Mr. Brittain with Crumley Roberts were the safety net between us and the other drivers insurance company.Crumley Roberts in Hickory, NC and their TOP NOTCH attorneys, Ms. Lor and Mr. Brittain were truly there for my wife and me. Thank You for all that you did to help us.J. H. Smith

To
Review №51

I would give a negative if possible.They done nothing for me in a wrongful death case. I done alot of work myself. And I thought they only got money if THEY GOT ME MONEY.... I was already getting money from owner of cars insurance. Thats a given. And thats all I got after they said they could help me. They took 1/3 of money I was already getting. So how was they legally able to that a 1/3 . They didnt get that for me. I was a given. I thought they only took money if they got you money. So to me. They screwed me. Would NEVER RECOMMEND.

Ki
Review №52

Coly lor thanks for always responding to me within mins of my email never had to get a lawyer before... So i thought that was pretty awesome to get a response as fast i did... Thanks again crumley Roberts

Tr
Review №53

They done a great job getting the help I need and answered any questions I have . thanks

Ti
Review №54

Gladys A. Arias was very wonderful and she kept me updated on my case

Ph
Review №55

Coly was very helpful during my experience there, she took the time to explained all the process. I would diffinitly go back to crumpet Roberts.

Bo
Review №56

Good People

Da
Review №57

Chevela L. Hall was excellent help with any problems I had and would go out of her way to find answers that I needed if she didnt know them right off thanks so much for your help

Ni
Review №58

My wife and I had this big car accident, the only reason we went with them is because people recommend them. after a long wait my settlement was much less than the attorney fee, even the chiropractic bill, next time Ill just talk directly with the insurance

Da
Review №59

GREAT PEOPLE GREAT SERVICE

Su
Review №60

Thanks for all youve done for me, for doing the dirty work with the insurance company so I didnt have to !!!

bo
Review №61

Throughout my entire experience with Crumley Roberts any questions or concerns or problems that I may have had were always answered and taken care of within the same day I was well taken care of by this legal team and I couldnt have asked for better legal representation Thanks again...

Ti
Review №62

I would have been lost without these guys. Very professional.

al
Review №63

Crumley Roberts was very professional and friendly, I would recommend them to anyone.

Jo
Review №64

Try harder.

Information
62 Photos
64 Comments
4.4 Rating
  • Address:1333 2nd St NE UNIT 202, Hickory, NC 28601, United States
  • Site:https://www.crumleyroberts.com/locations/hickory/?utm_source=GMB&utm_medium=organic&utm_campaign=hickory
  • Phone:+1 828-575-0645
Categories
  • Personal injury attorney
  • Social security attorney
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as Black-owned:Yes
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online appointments:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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