user
Hearing Associates of Las Vegas
2821 W Horizon Ridge Pkwy Ste 221, Henderson, NV 89052, United States
Appearance

Comments
Mi
Review №1

I cant say enough great things about this place. My grandfather has been a customer for years, and raves about the high level of care he receives.Recently, he was hospitalized and the facility lost his hearing aids. I reached out to Hearing Associates (Horizon Ridge), and every person I spoke to was wonderful and incredibly helpful. They explained that our situation was common, and gave me an invoice to provide the facility to help with the reimbursement process. They ordered new hearing aids on Wednesday night, we picked them up Friday. They were already programmed and ready to go right out of the box, so my grandfather didnt even have to go to the office.The staff and doctors here are just wonderful, and dealing with them was a pleasure. Im beyond grateful for their help and guidance.

Ch
Review №2

What an amazing experience! Heather was able to give my Sister the professional guidance needed in order to learn how to successfully use her new hearing aids! Heather was able to instruct us on the various ways to get the maximum benefits from her equipment, with patience and compassion. My Sister is now excited and confident in the use her new hearing aids! Thanks so much!

Pa
Review №3

Arriving in LV I discovered I’d forgotten my Widex Moment hearing aid charger. I called Hearing Associates of Las Vegas and they bent over backwards to help me. They had one in their Henderson office and charged my HA while I ran errands. What a great Dr and staff!! Also, thanks to Lionel at the LV office for helping! I highly recommend Hearing Associates, who cheerfully went the extra mile!!!

Jo
Review №4

I would like to take a moment and leave a review for the Hearing Associates of LV, I had a wonderful experience with Dr. Kurak and the staff was very helpful and kind. Dr. Kurak combined expertise and a willingness to listen and discuss everything in detail with me during my appointment. Great office, wonderful and warm experience from start to finish. Thank you so very much!!Royal Hampton

Li
Review №5

My husband’s ear was impacted, which is frustrating because he always takes care of himself and cleans his ears. This place was great, they used a little machine to break up the ear wax and cleared the impaction. They charge cash for this service because the insurance doesn’t cover it. I believe it was $50 and totally worth it to avoid complications that can occur at home.

Da
Review №6

After being told by a ent, that there was nothing they could do for my tinnitus, these people gave me hope. There IS help for your tinnitus! Call them!

Is
Review №7

Lisa Kurik is a wonderful doctor. She explained everything thoroughly and was able to diagnose my condition with simple tests. If you’re struggling with hearing problems, make an appointment with Dr. Kirik! She’s fantastic and gets the job done.

Ro
Review №8

This place was amazing! I had a very thorough doctor and also showed kindness. Thank you !

Te
Review №9

Robyn and Lionel have made my transition from the Midwest seamless. My hearing, and utilizing all avenues to improve it, has been their priority. I’m very grateful to Hearing Associates of Las Vegas. They are making my quality of life better.

Te
Review №10

A great experience! Office is super clean, no high pressure sales. Very professional and knowledgeable staff.

My
Review №11

I’m Myrna Allen and I’ve been in your office several times as I try different hearing aids to purchase. I cannot compliment you enough on your knowledge, your mannerisms with clients, your understanding and help. You are a total joy to work with. You make each customer feel most important. You answer questions professionally and I have felt from Day 1 that you want me to be pleased and that you have helped me the best you can. I truly appreciate that! We drive from Bullhead City, AZ because we know we are getting the best care. Erika, the front office receptionist is friendly and caring as well. The office is immaculate and your supplies are the best in the field. I could go on and on. Please know how thrilled I am that we were “drawn” to call you in the first place. I do not believe that was coincidental. Thank you so sincerely!

Pe
Review №12

I had given up completely on hearing aids until my appointment with Hearing Associates. I can clearly hear things now that I have not heard in years. The phone hearing device I purchased along with my hearing aids is amazing clear. I highly recommend Hearing Associates to anyone who has given up on hearing aids.

pa
Review №13

Tracy and rest of staff are the best! Very caring and professional with affordable rates. Will return.

Br
Review №14

They really know their stuff! They were very gentle and quick! Would highly recommend!

Mi
Review №15

5 Stars!I received a first rate ear exam and cleaning by Dr Lisa Kurak and Tracey Diehm.Pleasant and professional.

Ja
Review №16

This office is by far the best place I have ever been to. Not only is it the nicest as for ascetics, the people that work there really care about you. You can see this by the way they great you at the door. How they take the time to make you feel at home. Even while I was waiting the office has reruns of Cheers playing with is a great sitcom. Robyn is an amazing person and you can tell that she loves her job and the people that she works with. I would recommend this office to anyone looking to purchase hearing aids. By far one of the best around. Oh and if you missed him, Lionel is a wonderful person and cares as much about you as does everyone on the staff.

Te
Review №17

You will find very caring folks here. Their testing is very intensive and theyre here to listen to your. I highly recommend hearing associates

Da
Review №18

My Mother was here visiting from out of State, when one of her hearing aids quit working. I ask for an appointment online at night, and they called the next morning and got her in the very same day. Tracy took care of us and was just amazing!! She was so nice and explained everything thoroughly. She promptly got my Mothers hearing aid working great again for a very reasonable price!! I sincerely appreciated her patience and compassion in working with my Mother. You are the best, thank you for making my Mom hear again, and for helping make our visit wonderful!!

Ma
Review №19

From the moment you walk in and you interact with the staff you know they listen and care and both are very rare qualities in today environment.The audiologist was extremely competence and showed a tremendous amount of empathy.Well earned 5 *

Ja
Review №20

From the very beginning, they have treated me as a friend. They are very warm and friendly and always have my interest at heart. They answer all of my questions and I’m confident that they are knowledgeable with whatever I am asking about. I highly recommended Hearing Associates to anyone!

Ju
Review №21

Can’t say enough how amazing Robyn and her team is! They are so passionate and caring - thank you!!!! I will for sure continue to recommend anyone I know in the Las Vegas area to them!

Ri
Review №22

I normally dont submit reviews, however this is about something that is unfortunately near but not dear to me and I know there are many others like me out there. I recently decided to seek some sort of relief for my tinnitus after 40+ years of suffering with it. My radically high-pitched ringing left ear is the result of heavy exposure to firearms, explosives, the front row of hundreds of concerts, a 10yr stint as a stagehand, working on Harley motors and tuning by ear, sub-zero temps, and a few other things that have played hell with my ears.I was directed toward Hearing Associates and went to meet with them for an initial consultation. My phone calls to set my appointments were with Miranda who was very helpful with my initial appointment and re-scheduled appointment when I couldnt make the first. When I arrived I was greeted by Lionel who has an instantly welcoming smile and demeanor. He led me into the office which is beautiful. I felt very at ease, comfortable, and was treated like a friend.I met with Robyn and in a very short time felt that she sincerely wanted to help with my problem. She is very comforting, reassuring, and knowledgeable. I just finished my second visit and got the opportunity to meet Miranda in person as well as Celeste who is also part of the team. Both very friendly! This visit consisted of testing and a demo of a device suited for me. I will say this: after meeting with Robyn and her team, exploring some options available to me, and a couple consultations later, I finally have a feeling of reassurance that there are in fact ways to help me deal with this problem.I do highly recommend exploring the options available out there, and if you have not met with a specialist, I also highly recommend Hearing Associates. They offer a sense of hope that I, a true sufferer of a hideous ailment, am extraordinarily happy to have found.

ge
Review №23

I had sudden hearing loss while cleaning my ears with qtips. Next 4 days I tried everything. The pressure and pain got worse. I went to Hearing Associates in Henderson. It was quick, painless, the staff was very pleasant (Tracy Diehm was the practitioner), and it was suprising inexpensive! I highly recommend the place.

Ca
Review №24

I first met Robyn in 2007 when I got my first pair of hearing aids. She is now and always has been so helpful to me. Not only is she very competent, she is also supportive in helping me with my hearing loss. She keeps me up to date with new developments so I can plan ahead when I need to upgrade. And the best part of being a client of Hearing Associates is my appointments, When I visit with Robyn and Cathy - they are such fun people to be around!

St
Review №25

I was from out of town and I needed a part for my hearing aid. They were able to replace the part I need. Super friendly and professional service.

Ja
Review №26

Epitome of Sercice, efficiency and politeness. Absolutely the best of all the other places. Wouldn’t even consider going elsewhere. Tracy and Robyn are THE BEST there is! And let’s not forget Lionel also!

De
Review №27

Even though my friend was not a member of this group they helped her get her hearing aids working without a fuss. Tracy Diehm was very professional, personable, and just plain nice.

Sh
Review №28

Worked me in same day that I called to repair hearing aid. I was visiting the area and was so afraid that Id be without anything til returning home. I cant thank them enough for their speedy response and expert assistance.

Tr
Review №29

Very happy with the service of Hearing Associates of Las Vegas! Would recommend Dr. Diehm to anyone.

Da
Review №30

They purchased my family members private information from a company that never had authorization to give sell information for solicitation.

Aa
Review №31

Extremely professional

Li
Review №32

I was not hearing well out of my right ear so I made an appointment to see Tracy. She said I had wax in both ears and in a few minutes she had removed all the wax.I was amazed at how well I can hear now. It was a piece of cake and I will be back again if my ears bother me again. Thank you Tracy!!

Information
18 Photos
32 Comments
4.9 Rating
  • Address:2821 W Horizon Ridge Pkwy Ste 221, Henderson, NV 89052, United States
  • Site:https://hearingassociateslv.com/
  • Phone:+1 702-761-3831
Categories
  • Audiologist
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations