Some of the loveliest nurses and doctors, got me out of a dark place and beginning the mend. I owe them immeasurably.

My mom is currently there and they are treating my mother that is 70 years old with inhumane care. They know she has dementia and just fell and broke her hip. She is basically in infancy and they have no compassion for my elderly mother!!!! They know she cant feed herself and they wont help her. If you can and love your elderly family member, please dont send them here!!!!

I am a diabetic patient, this is my third day in ingles memorial hospital.I had to have a stress test for my heart.they got me at 7:30.after the first test I was able to eat half of a sandwich, I thought that when I get back to the room my breakfast will be ready but it wasnt. So I waited for my lunch it never came either. I requested it several times so did my nurse but it never came .So now Im sitting here starving havent had anything to eat except half of a sandwich. Havent had a balanced meal since 5:00 p.m. the day before, whats funny is The dietitian came in to tell me that I shouldnt Miss meals.

With UofC being one of the top schools in the country, I would think evey extension of the school would provide exemplary service - even the hospitals in their network. What I experienced today was void of customer focus. I went to the emergency room at 11pm, left at 3am without being settled in a room. I understand the wait but I do not understand the staff not giving us updates. During the time I was there, not one patient was called to occupy a bed. With that long wait time, I think it would be courteous to inform waiting patients of whats going on. Besides that, the waiting room was disgusting; floors were filthy and seats had spots - during this covid uproar, I would think more attention would have been taken. I had an employee wipe down my chair. I asked if anyone can make the waiting room semi-presentable, she said shell see. No one came to care for the space. Also, there were 2 fights within that little time period. Administrative control of the space was limited. Although this hospital is in an impoverished area, customer service should be the main focus no matter what. Thank you.

I was born here and I turned out pretty good. Great experience.

This hospital is the worst ever the staff omg let start with security, nasty and disrespectful, intake was nice, doctor lied, nurse was nice and the time u wait is unbelievable between 7&9 hours, the emergency room was nasty and unsanitary the floors, bathroom, chairs and omg Ive never seen the front steps look so filthy. NOTAGOODPLACEFORHEALTHCARR!!!

Ingalls Memorial had 1 doctor to manage entire ER - time from arrival by ambulance 9 am until notification of intent to admit 3 pm.. The staffing hierarchy prioritizes [cost to run an ER] rather than [patients medical care with minimum time in ER]. Spent time in numerous ER throughout Chicagoland area. This ER was the worst run ER most likely due to budget restraints NOT due to medically skilled employees. The In-patient hospital stay was an extreme disappointment. Patient Care is not the priority.

The Mammography Department administration would get zero stars if available. Apparently there is only one person, Stephanie, that can make appointments and you will never get her. I’m guessing she must let all calls go to voicemail then returns them at a later date. I have tried to call 8 times today and I get voicemail every time. I then tried making my appointment through central scheduling but they transferred back to Stephanie’s voicemail again! Get this girl some help please!!!

Really messed up billingNot part of University of Chicago System as far as insurance is concerned, so not in network. Not part of MyChart, impossible to see account, payments or charges. Physicians at the hospital are part of a different network, I was told nothing is covered, later got a bill saying insurance paid 1/3, but I already paid entire bill, but now they would like for me to pay again. Two mammograms have cost me several thousand dollars and counting.

I wish 0 stars was an option. Very, very unprofessional. I was on hold for over 20 mins just to speak to a social worker. Then I called back and no one is answering the phone and I got disconnected. So I can imagine how they would treat patients. If the person is not available just simply take a message!!

Horrible and very unprofessional. I took my infant for dehydration and we were there for hours and still no doctor. I asked the front desk how long before we can see a doctor she said she wasn’t sure but they have emergencies. Ummm hello why do you think I’m here? To waste my time. She said the stupidest thing I have ever heard. My daughter was born there but I won’t be going there anymore for emergencies.

This place has really gone down! My mother was in there a not properly seen by staff. They let her sit in her urine for long periods of time and they hire unqualified staff who have no compassion. The place is dirty and most of the staff act like theyre doing you a favor just doing their jobs.

On 2/4 I was treated with respect and kindness by all the staff. Waiting time was minimal in the waiting room. The overall experience was good. Highly recommend the urgent care department.

Im the only white guy in the whole entire Hospital. I wonder if Im going to be labeled as racist now because I said that even though Im here with my black wife waiting for my mixed baby! The nurses the doctor the staff the security all wonderful! People and Special shout to the nurse Jonathon the nurse Teka Grew and Dr Mitch. We appreciate how nice and caring you all were and God Bless you all. I also love how clean it was in there! Food was fresh n reasonably affordable fresh and tasty!

The service was bad, people were waiting FOREVER which in my opinion wouldn’t happen if it was their own family members. We have been waiting for over an hour not to mention the attitudes of the staff and the registration desk, the attitudes of the ladies that were sitting at the desk was unacceptable. If the owners are reading this, please do us all a favor and keep your staff attitudes in check.

Horrible hospital! Nicki, the nurse manager on 4E is unethical and rude! She doesn’t care about the nature of her staff nor the safety of the patients. She just throws travel nurses on the floor without at least 4 hours of training on their outdated computer system and without any name badge or identification. She is extremely intimidated by nurses who are willing to tell her she is unprofessional and incompetent as a clinical nurse maneger. This organization is failing due to their lack of patient safety and incompetent leadership. Please send her to a leadership training convention. She, just like all the other incompetent nurses here, will benefit from ethical awareness training.

I came into the ER at about 12:30 am it was empty everybody got seen before me and even people l that came in after me!!! THE OLD AHH NURSE AT REGISTRATION IS VERY RUDE AND UNPROFESSIONAL! DO NOT COME HERE IF YOU HAVE AN EMERGENCY!!!

My Mother had to go to this Hospital because the Ambulance said it was closer, after my sister and husband brought her back using CPR from a heart attack ,Talked a day later she was doing okay. No one could go see,got bedsore infection did not recover so youher life and time on earth .

Longest wait ever and the front staff was rude not to me but to other patients. Once I got to the back after waiting 4 hours everything next by smooth and good.

In emergency it is very slow if one goes to emergency it is because it is something urgent almost waiting an hour

Horrible experience trying to get an MRI done! MRI Tech was nasty rude unprofessional and arguing with me! She started the test late and I was in severe back pain and technically was blaming me the patient never spoke to me during the test I had been laying flat for over 45 minutes and I had to press the emergency button due to the pain I never knew I only had 11 minutes left because the Tech was incompetent & never spoke to me and then the test was over I couldnt get off the table due to the pain & then she and another employee finally helped me up and when leaving a person from admitting told me he listend to a tape and because I had to have a pillow under my head and my knees that he was also blaming me for the test starting late when it was already the departments fault for the test starting late! Total nightmare! God forbid a patient needs help in a hospital your on your own!

HORRIBLE THEY GONE HAVE YOU WAITING 8 HOURS JUST TO SEE THE DOCTOR LITERALLY IF YOUR IN BAD CONDITION DONT COME HERE YOU GONE BE DEAD !

Went to the ER and was apprehensive due to covid climate, but felt it was necessary. Was pleased that they were quick in calling patients to the back. I was called within 10 minutes of my sitting in waiting area. Nurse Laura(en) was very helpful and informative. Dr. J. Gonzalez and his fellow Matt were quite thorough and pleasant as well. Everyone was professional and expeditious, they made what couldve been a scary experience not so bad.

My mother went here because she had uterine problem and was feeling extreme pain. After meeting with the condescending, unprofessional gynecologist who told her it was most likely her period, she was sent home. They didnt even preform a biopsy to see what was wrong. The second time she went is because she was sent in an ambulance. The nurses didnt even give her a bed. She was sat up in chairs even though she was in pain. The responding nurses were unprofessional as well, but thats not a surprise considering where they work. One of the nurses struck my mother several times in the face (what she described as popping,) because she was asking for actual help. She left the hospital in an Uber because they wouldnt help her. Dont send anyone you care about here. I wouldnt even send anyone I hated here.

These wonderful people cared for me and the doctors and nurses are top nptch. Thank you for saving my life and doing everything in your power to insure I recovered fully,

Working on E5 was the worst experience I have encountered in a while as a agency nurse. The staff is very rude, especially the techs. I understand everyone is upset with the short staff and increase number of Covid patients but working as a team is better than working alone.The secretary had a welcoming attitude!

I was just released yesterday with a left mastectomy. I was not given any post operative wound care instructions. I was not given any written material or any instructions for the medical drainage tubes and drainage bulbs. I was not given any wound supplies. I was not given any info about my incision and what to look for if there is a problem. The post operative wound bra was a 2x. I am a 3x. They don’t carry or have access to any lager sizes. As a previous cancer survivor I felt like this is a second class facility. The surgeon and his staff were articulate and extremely helpful but, that’s where it ended. I will never go back again

I have been trying to reach my father for hours but Im just getting hung up on. They dont even have a damn phone in his room. Just ridiculous. Its now 12am and still I do not know whats going on. I agree with that comment below dont send nobody here you love. They didnt even feed him until I called and told them to give him a tray.

They helped my Dad after a fall.

I came in today 01/11/21 for chest discomfort and my blood pressure was high all week & I also mentioned I was having pain in my head due to the discomfort so I had blood drawn and had an X-ray of my chest done so during my check in process one of the nurses took my blood pressure and said wow it’s high (105/102) . I was sent back into the waiting area & was later called back into a room where I had and ekg and blood drawn then right after went to get my X-ray. After my X-ray I went back into the room and waited approximately 45 minutes -1hour just to be told I’m being discharged and didn’t even go over test results I was just given naproxen for chest wall pain, but when they asked I told them I wasn’t having any pain it was just discomfort so overall new workers are need . When asked about the naproxen I was told just for pain & also mentioned my blood pressure he brushed it off basically and said it’ll go down but it’s been high for a week already...!!!!

Some of the nurses here are so mentally Unequipped to interact with the public. Some nurses are extremely unprofessional and lack the understanding or sympathy needed in order to effectively communicate with families. In addition, some of the staff needs training on appropriate bedside manners and how to properly notate (there lack of is causing misinformation being given to the families) I’m utterly disgusted with the ignorant behavior that some of this hospital’s nursing staff have exhibited. This hospital’s fall from grace is overwhelmingly damning.

Guys please go anywhere else for your healthcare. The urgent care center charges as an Emergency Room and they subcontract their doctors so you will be charged separately for their services as well. I had to call three times to ask for an itemization of charges for the urgent care visit (where they did absolutely no interventions) and I am still waiting for it. With insurance, my boyfriend was initially charged $800, and now 5 months later he received another bill for $1,392 to see Steven Lubera, DO. We received the bill today, Jan 4th and the payment is due Jan 25th.

This hospital was very clean, the staff was polite, and they worked in a great timely fashion to get my partner tested and her results back. Thank you for what you do. 😄

Well established Hospital since the upgrade. All of the Staff are very pleasant and professional. I love my physicians too. The foods Superior.Thanks, its a fantastic hospital to come to for all your medical needs.

Half the staff is straight up rude and make you feel like you are burdening them, while the other half are nice but seem completely clueless. They ended up sending me home with multiple prescriptions and the only one I truly needed had another patients name on it. They won’t even fix their mistake without me having to be re-evaluated. If you want a hospital to waste your time, come to Ingalls!! :)-also. Ask for an itemized list and the price of your visit will significantly go down.

I heard the rumors about the hospital and the neighborhood: I admit I was on guard but I was very mistaken! The campus was pristine, the medical staff was attentive and professional, and there was a strong sense of security without feeling militaristic. I took my father in law here several times and they treated him well and with respect. That’s all you want when your loved one isn’t 100..

Great staff. Doctors are great. Even the cafeteria food is yummy. Best department is radiology. The technicians in radiology are AMAZING. Youre in very good hands if you have to go to that department.

It wasn’t right the nurses omg if they do there job the dr. Can do there job the nurses got not think they are the dr.

The wait time is horrible in ER ever since UChicago took over. I really hate they took over Ingalls. Ingalls had decent wait times before that. Normally the longest you waited was 1-2 hours to be seen and treated in ER. Now it takes a ridiculous amount of time like 6 hours to be treated. The staff was great once I got treated. Everyone was friendly and professional.

I didnt want to give this hospital one star. Ive never been to a hospital where there was no customer service. Everyone was rude & inattentive to myself and the bbn other patients in the ER department. I was bleeding uncontrollably for two hours after arriving with the paramedics. Then when I refused to have surgery, the nurse told me to clean myself. I didnt feel like a human upon checking out. I discharged myself and drove to Christ Hospital in Oak Lawn. The staff there took me in right away & I was told that I didnt need surgery. I was released hours later due to testing but I was cleaned immediately with the help of two nurses. I am thankful to God for telling me to get out of there expeditiously!

THIS REVIEW APPLIES TO THE CANCER CENTER ONLY ---- The Ingalls Cancer Center and Cancer Care Units are just absolutely wonderful. The hospice is not recommended if the patient is conscious, at all. The cancer center and its staff are just great though.

HORRIBLE!! I want my loved one moved ASAP. No one seems to know what is happening. Wrong and conflicting information from the nurses and doctors. Trying to get my family member home. Room stinks. CA failed to clean my loved one. Crazy. They need to be investigated by the State of Illinois. I am filing a formal complaint.

Had outpatient surgery at Ingalls back in December, which turned into a 2 night stay. Out of all the medical staff that was a part of my in-patient care only ONE nurse seemed to be very hard working and caring. She did her job and the medical assistants job as well. The medical assistant spent her shift chatting with her co-workers, who I could hear from my room their conversation being that I was located about 5 feet from the Nurses station and I would listen to them talk about everything but patients. At discharge I was very impressed with the medication discharge procedure; My medication was delivered to my room and a call placed to the Pharmacist to explain to me medication instructions. Ingalls may not made a great impression on Me but some things were nice. Extra KUDOS to the ONE Nurse that appeared to be about real business, I only hate that I cant remember her name.

The ER is TERRIBLE! Only one guy in the front desk. Take forever to see an actual doctor. You could be literally in so much pain or halfway dead and they still wont do anything! I had to take my mom to a different hospital because they supposedly had no rooms available and dont transfer patients. Even when they clearly need to be admitted! I went to a different hospital and they took one look at her, realized how much pain she was in and took action! The other hospital took care of my mother immediately! This place is extremely unprofessional and by far the worst ER Ive ever had the misfortune to have to go to! Seriously this place should be shut down!

My 14yr old had a syncopal episode (passed out) at home. I went to Ingalls, and a registration lady took her name and put it on a clipboard, (DIDN’T EVEN REGISTER HER) and we sat in the waiting room for 45 minutes before I decided to leave. They didn’t even at least REGISTER HER so there was no accountability of time as to how long they have someone in the waiting room, especially with a possible cardiac issue, before doing anything. They should NOT have NON MEDICAL PEOPLE at the front desk. There should be a nurse up front to at least hear what people are coming in for.I left there, went to South Suburban Hospital. They registered her as soon as we stepped in the doors. Proceeded to do an EKG, vitals, and blood sugar. All under 10 minutes. Because that’s what you do, In a possible cardiac situation. I don’t mind waiting for a room or to be seen by a doctor. But as a 16 yr ER Nurse, I know what complaints should be addressed immediately and which ones can wait. Wonder how many people have died sitting in Ingalls waiting room, waiting to be AT LEAST registered.

This hospital does not have the equiptment necessary to monitor their patients. My mom is there right now in critical condition (though not being treated as such) and we had to insist her oxygen be monitored. When they finally brought in the machine to do that they informed us this was the machine for the whole floor, and it would not monitor her blood pressure, so were cherry picking vitals monitoring. They wont leave us both machines. Equipment scarcity. Tried to get her transferred to another hospital, but the staff and doctors are more concerned with their policy (aka doc not willing to make a single phone call himself - this runs juxtaposed to the policy of the hospital we are trying to transfer her to) and their jobs than with the health and safety of their patients. Now Im concerned that my efforts to get her transferred will degrade the quality of her care even further. They said we can walk out, but thats too dangerous. This really shouldnt be allowed to be this way. This hospital is a trap.

The Registration department did not do their job correctly. I provided my insurance information but it was never entered into my account profile; as a result, I am receiving a swam of bills from different agencies who claimed that they never received insurance information. This lack of professionalism takes away from the fine medical treatment that I received.

My mom was taken to this hospital by emergency. She had a broken leg and was in a lot of pain. The first doctor Want her surgery done ASAP so they want to transfer her to Uchicago for surgery so I asked I am not sure if her insurance covers it because it’s a HMO. So I asked him let me ask the insurance or we will transfer her for surgery to advocate Christ hospital where she is covered so he said ok find out and the. I will talk to a doctor over there and transfer her. The second another doctor called me and asked what we gonna do and I still didn’t have answer from insurance because it was weekend. So I had to explain to him the same issue . He shut me up saying would you listen to me or should I discharge her. I said do what ever you want . Very disrespectful and unprofessional behavior by a professional doctor . I don’t have any encounter with other staff but I can see why I wouldn’t go to this hospital ever again. Not even for emergency. The. They won’t give her ambulance because she had a lot of pain. She went through that pain like many times as we transferred her to disabled vehicle and brought her to Christ. If you want your patient not to be taken care of then go to this hospital .

Ive had 3 visits to Ingalls where Ive needed immediate care from the ER, twice with my daughter with asthma and once for myself. Each time Ive experienced amazing quality care from the moment I walked in to the moment I left. The entire staff at Ingalls that I came across gets exceptional reviews from me. Thank you

I had a cesarean here a week ago in the Harvey IL location. They were helpful while I was in the hospital. However, I called today to speak to a doctor or nurse briefly on what I can take for my cough/runny nose while nursing. The operator was very rude, she did not let me finish my SHORT statement and just immediately transferred me to the emergency line. I didn’t say I had an emergency. The emergency line was completely unhelpful. After I told the lady my situation she said I need to speak with my ob/gyn. I explained that I cannot get in touch with her or her nurses on any of their lines (even left a message with no call back-didn’t get a chance to say this part though). She preceded to repeat what she said about calling my ob/gyn because she knows me better than they do and rush me off the phone. I told her thanks even though she didn’t help at all and she said ‘mmm’ and I said whatever and hung up. If I was basing my review solely on my experience today I would give them zero stars if I could. But they were helpful during my hospital stay like I mentioned.

I was at hospital for eeg and afterwards was told I could not wait in building for my ride. It was cold and rainy. If I had already been I hospital for 3 hours as a patient I should be able to wait inside

The staff was very good no problems at all my stay at hospital was good doctor were on the ball fix me right up the food was cold at first but they got it together can complain

Labor & Delivery was very clean and the nursing staff was very attentive and helpful.... the post partum nurse I had my first night was amazing and the other nurses were great to there was 1 that I didnt really care for as she wasnt attentive enough even after knowing that I was alone trying to recover from my c section and I needed help getting the baby in and out of the baby crib but overall my experience was good

This outpatient surgery department was amazing from the R.N. Kathy to the CA Jennifer to Kathleen we can go on, just very professional knowledgeable very concerned of what was needed to the wonderful Dr Salvatore Fanto very knowledgeable to what he had to preform on the repairing of the wrist/arm injury. If anyone needs a hand/wrist arm surgeon I strongly recommend this doctor for all his wisdom and being so concerned with every detail to get the job done 👍 this was president’s day also 🇱🇷 February 18th 2019 hats off to ya!!!!

Rude CNAs that treat you like they owe you because your White. Violation of HIPPA Laws as they like to talk in the hallway about you.A disgraceful hospital!!

My grandmother has been there several days. They have wonderful nurses. The women at the entrance were friendly and helpful. They were busy in the ER but kind and efficient. Once she got a room the nursing and housekeeping staff cleaned her up and got her settled. They have been so sweet to her and to our revolving family stopping by to check on Gram. I am so grateful.There are beautiful courtyards and the public restrooms were extremely clean and fresh smelling.

Stop playing ppl this location should closed down ASAP their not clean they have Ants 🐜 n mouse 🐁 problem and the health department should go in and do a 10000 point inspection of the place yes the stuff is good and is not their fault.....

Joint Commission needs to drop in unannounced as this hospital would surely lose its accreditation! How are patients with seizures protected? Wrap and tape blanket to side rails, no antiseizurre medications prescribed are administered to inpatient hospitalized for 12 hours, etc. How are slip and fall patients labeled? Yellow socks. Now you know too.

I gave birth to my son on 04.19.18 . Literally everyone I came in contact with were so sweet, helpful and pleasant to be around . Julie , Jenny Brown , Ashley , Latanya , The house keeper Hattie , Dr. Johnson & 2 more women made this experience for me great opposed to 2 years ago when I had my daughter (bad experience) . Ingalls have got so much better with their staff that I would actually recommend people here . I was well taking care of by the labor and delivery team . My son was well taking care of as well . I absolutely love this place now & will be back . Thank you Ingalls for the change around , it means a lot

Kudos to the competent and professional ER staff (doctors, nurses, techs and transportation personnel) who provided outstanding care to my husband during his recent (unexpected) 2 day stay. Ingalls may not have the most modern facility or state of the art technology that our current hospital plan provides but we were extremely impressed with their thorough testing and the way in which we were treated, that speaks volume in terms of providing excellent care. Thanks again!

Do not go to this hospital! They abuse their patients then put criminal cases on them when patients ask to speak to a supervisor the supervisor hides the tapes. They will hide the tape so there is no proof of what their nurses do.They don’t care about their patients. If you complain about the nurse hitting you they will give you psych meds and when you wake up you will be in jail charged with a ridiculous crime that you did not do. This hospital is focused on ruining the lives of others

I have been trying to schedule a Covid 19 appointment since 830am and have been hung up on 6 times already. Whoever is in charge of this department need to be fired.

Had surgery at Ingalls in January. The staff, facility and nurses were great. Had to stay overnight. I felt cared for.

I went in to have a mammogram done the whole department was very nice understanding they waited patiently they made sure that I was comfortable they offer me water coffee or some kind of snack this is one of the best places that you can call and have this test done

I was born here so I love it but reading the reviews the hospital is trash but will always hold my special place in my heart

If i could give no stars i would. Was completely dead still waited 3 hours to be seen by dr who only wanted to push surgery on cut finger. Didnt even put a bandaid or antibiotic on it. Had to pretty much force them in to letting me leave after wanting unnecessary tests because they wanted to force a surgery on a less than 2inch cut

If you have a family member or friend that’s a patient, don’t leave them alone by themselves and definitely not overnight. The nurses will only do their job when their supervisors and family/friends of the patient are watching. Only plus about this place is Dr. Misra’s and Dr. Luken’s knowledge, treatment, and compassion.

Saw me in less than 30 min. I was out within the hour. Good people, good service.

Between the construction and the rush of other patients coming in, the wait time was a little long, but overall service was good, very attentive.

Ive been seen here several times and my visit here was great they took very good care of me as far as my medical needs

My brother was a patient on the second floor ICU staff was very rude not friendly I arrived at 2pm requesting his nurse they said she had an emergency never saw her the whole time I was there no one could answer our questions one nurse was very nice I was not happy with his care at all they only concern was to un hook him from the machines cause nothing else could be done this place is horrible and needs to improve or shut down dont go here care and service is horrible

This hospital is HORRIBLE since they changed over. My father is a patient and they gave him medicine that made him extremely worse. Too many doctor looking for a check for not doing anything for him. Now they are pushing us out and giving us deadlines on how long weve got to take him out. Mind you he has insurance, I can only imagine how they treat people without any. Alot of nurse and CNA are awesome. Some of the doctors have BAD attitudes and dont like to explain anything to you.I WILL NEVER BRING MY LOVED ONES TO THIS PLACE EVER AGAIN!!!!

Wish they had more nurses like Ali, Jamerea, and CNA, they know how to provide task as well as patient care. The people in testing areas were good like Dee. The communication was not positive.People from other departments kept interrupting during testing, I am not sure if it was the schedulers or what. Registration and ER nurses and doctors wrote down the wrong issue coming into ER. it was so cookie cutter. We did not have that exact ailment so we go close too it. ER nurses that put in the wrong gauge I.V. needle in your arm. That is all that was in the computer is what they told me. Really!!! It was not patient centered. The doctors dont communicate with the nurses for accurate diagnosis, . 11 years ago when I had my baby there they took good care of their patients. when they were Ingalls hospital. Now they rush you to make decisions based on inaccuracies in the Prognosis. It reminded me of an assembly line.

My son came here from a urgent care for pneumonia. Not knowing this place was dirty and to take my sons blood on a table with old blood stains on it and I have to ask repeatedly to have someone clean the table off. Then once the ATTEMPT to draw blood is a fail the run takes the needle put with no cause pad to cover it so guess what his foot is gushing blood she scoops it and says thats good....who are you hiring here unacceptable

Nurses gossiping in hallways about patients and their families. Nurses very unprofessional on telemetry unit. Did not address pain issues.

The staff was very thorough with my needs. One of the nurses was very cute, but helpful. And my experience here was very good.

Most of the staff are nice. Communication between staff is poor. The rooms go for days without being cleaned. I brought in bleach wipes and cleaned the room myself after requesting that it be cleaned several times. It appears that MOST patients were receiving the same tests for different conditions (brain MRI, CT scans etc). In one week I’ve been with a very sick relative for 8-10 hours each day and had many days where NO ONE came in for 2-3 hours to check on her. I witnessed a patient being told that she was going to be discharged the next morning but when the time came she waited from 8 AM- 3PM being told that it was transportation’s fault because she was #13 in line and low priority. One of my family members went down to get a wheelchair to take her downstairs so that her family could pick her up. Not enough staff for really sick people...NO sense of urgency.... after 9 days, biopsies and many other tests... still no diagnosis or speculation on a large lung mass that is highly suspicious. Tests are ordered and canceled with no explanation. If you or a relative are really sick... DON’T COME HERE!!!!!!!! Talking to supervisors doesn’t help!!! Nothing changes!! But... they are very nice people for the most part..... 3 Days after my initial review... my aunt died suddenly in the same room with no treatment or diagnosis after 12 days. The staff didn’t know the proper code to call for assistance when she stopped breathing. They walked slowly down the hall, chatting and laughing.

The management of this hospital fired a woman harassed by an Internet troll, because she became too much of a liability”.Everyone interested in finding if they care for well-being of their patients in a way they care for well-being of their personnel may risk his or her life by choosing services of this lousy hospital.And all decent people should boycott this disgraceful institution.

Horrible ER. Have been waiting for 4 and a half hours, finally go up to see whats taking so long. Claimed I was already called, which is funny considering I havent been anywhere else but the waiting room.

Sick? Be seen quick. Quick Care! There nothing quick about thise service 45 minutes to see a nurse practitioner, then I had to take some x-rays. But the X-ray tech was at lunch and we had to waiiiiitttttt until tech was done with lunch....unbelievable.!

I was able to get an have an EKG and leave very quickly

The best Hospital in the south suburbs, they saved my life many times. Thanks to the best Doctors and Staff. I would tell anyone if you want to live go to Ingalls.

I went to Ingalls and it was clean the service was quick we didnt wait in the waiting room too long and we were in and out and they were professional

ER wait is way to long, they even had a man bleeding from the head come back & sit down in the lobby smh. They need to close this hospital instead of closing metro south.

This is a very good hospital I always liked it. The workers in the emergency room are a little rude and seem like they dont want to be there but doctors an nurses were very nice! I left the hospital in Hammond just to go here.

Been waiting 2 and a half hours just to do a drug test. SLOW SLOW SLOW. I walked in and some lady told me to have a seat, didnt tell me to sign in or anything. *update* 3 and a 1/2 hours they ask me if I can come back tomorrow. Very unprofessional place should be closed. Unbelievable how much time I just wasted.

This is the most ridiculous hospital in the south burbs, the African American women that work there are the worst ones. I got there before first shift and 3 hours later still not seen, before taking my daughter blood pressure the nurses was having a full conversation about what happen in there personal life.

E.R. Physician negligently misdiagnosed a loved one of mine. Didn’t do testing. Definitely a lawsuit because it was a life threatening situation.

Sister who has DVT was left in the ER waiting room for over 6 hours. Came in for excessive bleeding and pain! Rude comment made from intake when asked how much longer is the wait. They need to be shut down and overhauled!

My son is 1 year old, bleeding out from his head, falling asleep and twitching. Ive been here going on 1 hour and 15 minutes while people are still being called and the charge nurse politely let me know she is calling people in the order SHE sees fit, but he will be handled soon. He could have head trama, swelling or even an concussion but these cold hearted ignorant nurses would rather him rot in the waiting room. They could have AT LEAST took him to xray/cat scan to make sure the situation was controlled. I will never come back to this hospital! Harvey is a hell hole!

I was discharged from Ingalls today after staying overnight in observation. The entire staff, exercised a very professional level of care from the orderly, CNA, nurse, housekeeping and physicians. They made my stay comfortable and I will gladly share the news about my experience with others. thank you.

This place is terrible they send my baby home with a broken leg and a brace on. He been in so much pain. When all they had to do was put a cask on his knee. If you go here you just giving your money away.

Today was terrible Im currently 13 weeks pregnant and was having sharp stomach pains with a strong headache, I came into the er at 6:04 pm, it wasnt until 11:02 pm that I went to the front desk to ask when do they think I would be seen, the lady argyle desk was a older black woman with a nasty attitude and responded I dont know what do you want me to do, then proceeded to look on the computer and say well it looks like you have 2 people in front of you, you have to wait until a spit become available. I always thought pregnant patients was first priority, however I left still in pain and a severe headache, I normally go to places like north western or Illinois Masonic because of better services!!! THIS HOSPITAL IS TERRIBLE!!!

I could not have asked for a better group of professionals to entrust my health. The doctors, RNs, CNAs, housekeeping, and transportation members went above and beyond to make me feel special. Spending 2 weeks in the hospital was not easy. Everyone made sure that my care was most EXCELLENT!!

Warm and accommodating staff. Feels like an uncrushed community hospital. Relaxed and caring doctors.

Its bad enough that you even need to be in a hospital but there must be a nursing shortage because Ive run across two surly nurses (Becky and Diane) and a one surly CNA (Ashley). This is just in a few days. Ladies, I get that there may be a problem but must you take it out on your patients? I also understand that you cant drop everything for every request but if you can remember how to save someones life then it shouldnt be so hard to remember a request. If you get caught up in something - write it down. If you dont have it then tell the patient - no need to leave them in the dark. I can see why youre on the night shift.Theres two stars because of Brittany. Shes wonderful!

There are much better healthcare facilities within a reasonable distance that will take much better care of you. Ingalls, in Harvey, just isn’t it.

Had a heart attack. Assuming they saved my life. Had 100% occlusion. Now have a stent. How could I say anything negative.

I went to the ER and saw a physicians assistant who properly diagnosed and treatedme with the proper drug therapy. kudos to the hospital ER.

The people here are really helpful its clean its organized its better than what it used to be