Not sure why theres so many bad reviews. I went for my first time today and had an awesome experience! Staff is super friendly and helpful! Cant wait to go back lol

Favorite dispensary around. Online ordering is easy and convenient. The staff is AWESOME, and I never leave disappointed.

I just came back from Fluent. I had the most disrespectful guy named Ben cashing me out. Saying i was grabby because I picked up one of the four things i was buying to look at I was buying to make sure thats what I wanted. Ben said he dont care. I used my 50 points and never going back.They need friendly staff!!!!

Should explain on website that new patients cant purchase in last business hours. Drove 45 minutes away to spend my money at there business only to be turned away. Which makes absolutely no sense that something that takes every other dispensary 5 minutes apparently takes them 1 hour.

Really havent been happy lately. Thats twice I was in on my birthday month and was totally ignored about any discount.

If I could give this dispensary zero stars I would. On two separate occasions I was turned away at the door, but in line 30+ minutes before closing. No one warns you that they will stop serving at any given time before closing, usually anywhere from 2-10 minutes before they close. That should be illegal business practice. I’ve also had 3 eights weight out for less than 3.5g. Gave them a second chance, however after being shorted again I will never return.

This place has nice folks working but they are always short on the capsules so I have to drive to Gettysburg more than I like. Who is in charge of ordering the supplies if you know you have folks wanting a certain item then simply STOCK up on it

The selection is less than other dispensaries and the prices somehow more at times for the same products Ive bought elsewhere. No network for rewards points as there are no other fluent locations in the state. No industry discount for people making the medicine. I will always drive to Gettysburg or york before spending money here. Please replace them with a RISE or Curaleaf location.

Refused to serve me because I was a new patient and it was after 6 pm. Even though I had a valid medical card.

Very quick fast service good prices as well!

My husband is very happy with the assistance he gets here

Rude front desk staff. Only discounts are for first time customers and veterans. This dispensary does not honor any other discounts offered all over PA.

First time here and was really nervous about going in. Im new to this and the staff was very very nice and comforting. it was very busy and the staff stayed professional and calm. I was amazed how fast they moved people through. They werent pushy when it came time to purchase. Told them what I was looking for and they suggested a strain and Im very pleased! Definitely will be back again.

Extremely friendly and knowledgeable staff, clean and secured facility. The security officer is the real one! Prices I don’t think you can beat anywhere else. Selection is very good too. There are closer dispensaries near me but I’d rather drive the hour to Hanover. Thank you staff members!

These guys go above and beyond to make cannabis buying enjoyable. Very friendly staff. Great rewards program👍 keep up the great work and thanks for your amazing service! God bless!

Very relaxed fast paced dispensary. Very friendly staff and the guard at the door is super friendly as well. Almost always a quick stop. Its a half hour drive from me but definitely worth the drive. One of my favorite dispensaries around.

I really enjoyed my visit. Very friendly staff and made eye contact with me. Asked good questions to help me with my order. I felt very confident and comfortable with the gentleman who helped me. Recommend FLUENT to everyone. Thank you.

Doc Nate and Staff are always welcoming and courteous! Very knowledgeable about products and always accommodating when visiting. They offer the BEST discounts and also offer the WHOLE month discount for your Birthday. I have 4 dispensaries that are within 20 miles from me but Ill drive a few extra miles for their customer service, selection, and discounts. My favorite.

Very friendly and knowledgeable staff. They are always more then patient with my questions. They realize this is new in PA and take the time to make people feel comfortable.. were lucky enough to have 3 dispensaries within about a half hour but I always stick with Knox.

I have been to this dispensary several times since opening. Clean, bright, safe atmosphere. Staff were knowledgeable and friendly. Great selection and prices were on par for the market. Highly recommend this convenient location (with lots of free parking.) Thanks to all!

Staff is very helpful and knowledgeable. They seem to have a good selection of product available, but I wish they had a menu online. Also got a 20% discount for my first visit, which was great. Will be back, much more professional than Rise.

I went in to get a 1/2 gram cart. I told them this. They recommended one to me and I bought it. Was not told it was only a 300 mg cart. Went in and asked about it because the pen looked like it was empty! They said that it was 300mg. I asked if I could return it since I wanted a 1/2 gram but they said no since I opened it already. Go to herbology instead.

Knox medical is my favorite place to go for all my medical needs. The office is clean, inviting and there is always an interesting selection of music to enjoy. The staff is so incredibly friendly and knowledgeable. I have a very specific issue I am aiming to treat and they help me in everyway possible to ensure I am happy and pain free. I have been a regular for months and their prices continue to drop but their selection just keeps growing. If you are just starting out on your medical journey or you know it all and want a quick trip in and out this is the place to go.

Honestly thankful to have a branch of Knox here in Hanover. Based out of Florida, these guys and gals really know their stuff. Extremely polite and very helpful. Thank you again for making your customers feel at home;)

This place makes my life so much easier and its not so far to go. Always has something to make you happy.

Very polite and knowledgeable! If they dont know an answer about a particular strain, they will research and get the answer. They make you feel comfortable and do not treat you like a druggie off the street! Highly recommend!

Im basing this review off of my buddies experience in Florida. Im currently planning a trip to another buddy of mine who lives near Hanover. Cant wait to visit you guys when i come down. Also. Open up a store in Centre County Pa it would help us out so much!!

Always friendly and helpful customer service. My favorite dispensary in my area!

Great staff. Good prices, product selection, and sales. One of my regular stops.

I can not say enough great things about this dispensary, they are always pleasant, knowledgeable, and usually have a g=good product variety. Since going to them, I havent found the need to go elsewhere. They also have weekly specials!

What’s going on with this dispensary hasn’t hardly had any flower product. Had to go to Gettysburg. Gettysburg and York dispensaries are stocked. Depending on who you asked at the dispensary you get a different answer.

The people are so kind and caring. They are like family!! The sense of community is amazing and the products and prices are top quality. Thank you Knox and family!!

Hands down the best experience around, Ive become a regular and they greet me everytime, and remember me personally when I come in. Everything is handled very professionally and anytime there is a problem they do thier best to resolve it. The shortage is not thier fault!!If you want to see more product and change in the industry, then you need to actually complain and start talking to your representatives

Im editing this. Before, they had a low review. Things have definitely changed. The terrible staff members are gone. The employees can hold intelligent conversations about mmj and the laws and news surrounding it. They care. Theyre informative. Theyre personable. You can order by phone or online, which is quite convenient. Ill definitely be using this as my main source from now on.Original review: They have more of what I need than other dispensaries, and they have yet to be out of it. It is a very convenient location. That being said, none of the staff I have ever interacted with know anything. They disappear behind a locked door to ask a mysterious pharmacist that never shows their face. One employee walked away from me five times just to ask the pharmacist my questions; maybe it would be easier if this elusive person would come out to answer things? If the staff arent able to answer questions, why employ them?Knoxs site does not even show this as a store, it only shows Florida. Thats an added frustration when trying to find hours or a current menu.

Helpful friendly staff. Great products, selection and prices.

Love it here. I like that they remember me and why I need marijuana. They usually have what I like and their suggestions are right in point. New, senior Sunday for 20 percent off.

Prices, staff, knowledge, selection all 5 star! The only reason Im going with 4 stars is no menu. PLEASE PUT A MENU ONLINE :)

Love this place and all their employees, they are always helpful and knowledgeable. What sets them apart is their commitment to serving Veterans providing a 20% discount EVERYDAY, Thank you Knox!

Nice place, never more than a 5 minute wait (that I have experienced) 5 stars for the best veteran discount in my area 20%. Finally got around to having an online menu, now they seem to be struggling for over a month to keep stock of any type of flower

Great staff and great atmosphere... I wish they madebit feel more like a medical practice i shouldnt be choosing from a menu they should tell me whats going to help me

Patient consult was taking place in middle of the sales floor, which I thought to be an odd place to hold that meeting. Most dispensaries have a designated spot to discuss personal concerns, but there was no regard for the patients privacy in this case.As others have mentioned - do your research online prior to coming in if you have any specific questions. I’m sure they mean well, but they severely lack the ability to properly inform patients.Double check to make sure the employees give you your change - I’m sure it’s an accident, but I’ve had instances here where my change was significantly incorrect or forgotten to be handed back entirely.All in all it’s a nice try for a dispensary, but compared to the others, they just can’t keep up. The nicest part about the place is the facility/building itself. You would be better off driving to others in the area where inventory is not a problem, amongst a few other things.

Smiles galore! always look forward to visiting....staffs knowledge and helpfulness is unique.....I feel like family when I visit. ! THANK YOU

Great personal can answer any questions about there product they sell.Not overpriced either 5 Stars.

Always great service quick always reliable

Friendly staff very amazing parking also dog friendly 🐕

Why does cost keep going up? I use to get 3.5 round in low $40.00 buck. Now its in middle $50.00 I been watching 👀 your online menu everyday. Their was one item that I want to try.(disposable pen).The day before it was $25.00 pcs. so ok. I thought I drop by after work fellow day. To get 2 of them. I check online now it $35.00 pcs. for same kind that I want. Is your🍌 kush. 😔😔 Least you got very nice staff.

I agree that the store is bright and clean, oh and yes free parking. I was just in today. The sales millennial was so rigid. I think the questions I ask made him slightly defensive. I think he thought he really had to defend his distributors, when all I ask was if he thought they would ever get the vape in bottles so you can refill the cartridges. Maybe its just me but $70 for the tiniest dab of liquid is outrageous. What was the use of doing all this fighting for legalization of Med Marijuana when the average person cannot afford it. I will not go back. I left there feeling slightly tearful.

Very friendly, helpful and knowledgeable staff. Great hours also! Open 7 day’s a week!

They have more of placebo type marijuana products with little to no real affect. Rather then products with strong enough potencies to manage severe pain or nerve neuropathy for example. Also they staff is nice but have little to no knowledge of marijuana and its medicinal properties.

Im a veteran and I worked in drug and alcohol resistance with youth . I wasnt expecting medical marijuana to be what Id use to get off of the meds veteran affairs was giving me. After a long battle in my mind I decided to try medical marijuana as a way to help deal with my day-to-day issues because the side effects of the meds was to much. I still am not ready to be with no medicine . And for the first time in years its I can breath, this weight that was crushing me finally became lighter and the staff at KNOX helped make that happen. Their knowledge, facts combined with unbelievably friendly and professional approch made me at ease . I have been to other dispensaries and this is by far my favorite and the one I refer people to. Go here they staff is worth it alone.

Great Staff, great products, very helpful and knowledgeable andfriendly

Knox is a vary nice place the staff are knowledgeable of all products and vary friendly. This is a must go place

Friendly people, knowledgeable staff, good product selection.

Patients seem know more than the employees and it feels like just another medical office.

Pricey until they get flower but its not their fault, bc concentrates are expensive in and of themselves. Next closest place as of now is CURE inancaster (7.29.2018)

Great product good prices!

Great staff and a clean facility

Staff seemed to want to help need to start online orders so wont be a mad rush for flower Im on a cane and had to stand for 30 minutes to get in not acceptable

I submitted this place for a marker on Google Maps. Full Disclosure (I am not a customer, this business is in my neighborhood.)

No menu, staff is alright, not knowledgeable and talks around questions. Will not be going back, Ill take the trip to Cure in Lancaster

Always polite and helpful

Good despensory

Fast and friendly.

Things are lookin up!

Awesome era

Nice place

Great staff

Quality is awful