Dr. Degen was awesome! I had a fantastic experience with him. His bedside was great and I always got the impression that he cared and made sure I was comfortable. He never rushed, answered all of my questions and made sure I understood everything. I highly recommend him and Im very glad I found him. His staff, especially Christine, were very easy to work with and always available. She took care of and helped me with everything. This is a great group of people.

I havent even seen by this doctor, but was abused by his staff. They irritated me to the point, when I used f world (big deal, every first grader is using this) and immediately used it as a weapon to terminate my appointment. Their telephone system is TERRIBLE. They do everything you never hear a human voice, then during the weekday connect you to the answering service. They ask you to fill endless online forms with unnecessary information. When I called 2 days prior to the appointment, Michael Degen secretary said, they did not receive anything and suggested to look to the spam folder. I have AARP/US Health Care advantage plan. When I wanted to double check, if they accept it, she asked me what is my primary insurance. When I told her that with advantage medicare plans, there no such thing, it is my primary, she start yelling and talking over me, then just hanged up. I requested office manager on subsequent calls. The lady called me after 4 hours and multiple persistence request. There were no conversation. The purpose of the call, that to let me know, that that would not a good place for me and seek somebody else. She promised me though to sent official email, when I would have this in writing and how to contact patient relations, which I am doing now. TERRIBLE PLACE!. DO NOT COME CLOSE!!!

He comes recommended but every time I call to make an appointment, i have waited over 30 minutes to actually speak with someone. I have yet to speak with anyone there. Remember not to call between 12-1 as it appears everyone goes to lunch en masse.