There is no guidance on what to do when you arrive. An hour and a half for them to take order. Counter and window area A DISASTER! Very attentive and friendly technicians, that empty area while there were people outside. RESULTS .. A DISASTER! FRUSTRATING that they promise you results before 3pm and then tell you they cant do anything and theyll be there tomorrow. They were STAT for a procedure at 6 am, if in Caguas they do not process them before 8 pm, I can no longer perform the study or cancel it. I DO NOT RECOMMEND THEM !!

I have done several labs and I recommend them. They have the opportunity to improve the service in the counter and window areas, but in the sampling area the service is excellent.

Highly trained and professional staff. Laboratory well ordered and clean. Satisfied with everyones attention to the customer. Delivery of analysis results is fast.

Very good facilities but they have to improve the service.