My first visit to this hospital and I have to say that it was wonderful. Personnel showed that they really care, through excellent service. The physicians that took care of my evaluation were thorough, sound and to the point. They took the time to explain their expert assessment, so I could truly understand what was being said and what course of action might be recommended. Keep up the good work. Awesome!

I have been twice in this Hospital with my mother, and I consider the place as very organized and with human and professional attention.

I went to this so call hospital for a infection. the care was unprofessional one doctor for the whole hospital, the er Doctor take care the whole hospital after 7pm. the so call nures told me they have to take care of 20 persons on their watch they are under staff . PLEASE STAY FAR AWAY FROM THIS HOSPITAL.

My experience with the Doctor and the nurses was very good. The facility need a little work , but all and all very good experience.

Nice health care services

Worst hospital I have ever been to in my life. The facility is not well equipped and the doctors have no professional or adequate experience whatsoever. They also ignore HIPPA and violate OSCHA which is how infection is spread. They practically killed my family member. Zero stars hate this place !

Very Disappointed.

Horrible customer service at reception! Unprofessional! Llegamos a las 3:49, vitales 4:50 pm no llenaron record hasta las 5:03 pm. DO NOT RECOMMEND! The receptionist kept stating it is a private hospital!!! That k God it wasnt my children I brought here!

Nice!

Very good service and treatment.You need to be a little faster in reading the c.t. 4 hours is a long time.

We were unable to reach my husbands endocrinologist Dr. on the phone. It has to be through the hospitals main telephone line and the specialists mailbox was full. Parking is expensive $ 3.00 the first hour and therefore we saw several cars parked down the side road. Going up on foot is not close or easy. The facilities look excellent, the medical office area is finished for your use. Excellent location, its just a matter of details and thinking about parking.

FASTER SERVICE THAN IN OTHER HOSPITALS FOR LEG PAIN. I WENT FROM EARLY MORNING. THEY TREATED ME VERY WELL. IT IS AN EMERGENCY MEDICAL HOSPITAL. FOR A BRAIN SPILL, GO TO HIMA CAGUAS OR A MEDICAL CENTER THAT IS ALWAYS FULL WHERE THEY HAVE NEUROLOGISTS 24 HOURS. THIS HOSPITAL REFERS TO THE MEDICAL CENTER AND CAGUAS WHEN THEY ARE CASES OF THIS TYPE. THEY HAVE X-RAYS, MRI, CT, CIRCULATION CLINICS, ORTHOPEDICS, ETC

Excellent service provided by Dr. Artache and Dr. Valentín, nurses to Néstor Carrasquillo. We are very grateful.💕🙏❤

Thankful to Dr. Dacosta and the Emergency Room team who evaluated me quickly, I received a quality and excellent service! Super recommended! Thanks a thousand!

Excellent management of patients and companions in this time of pandemic and very committed to providing excellent treatment to visitors

Very professional

We have not arrived yet but we have arrived later, First floor, Surgeon Consultation, Dr. Vidal Rosario.

5 1/2 hrs in the Emergency Room and the Dr talking x cel outside. For that we pay him ??? To stop attending patients? The guy has been going in and out for more than 3 hours, he talks, he talks, and we here

Excellent, it has been for years one of my preferred Hospitals, highly qualified, both in the medical faculty and its staff. THANK YOU DR. VALENTIN, YOU SAVED MY LIFE. ☆☆☆☆☆

Horrible was the experience with my mother ... She went for a low hemoglobin and left there with an amputated arm. Ironically, they billed the plan for the arm plus one leg. Thats why the health insurance is as is! Many nursing staff (young) doing practice ... (you judge) The boss of the third floor is very strict (not bad) but with the patient and family member she should be more tactful. In short, I do not recommend it, it has much to improve, because this located in Guaynabo City does not mean that it is 5 stars. You stay safe, watch and ask everything if one day you have no choice but to get there!

Today I went because of dizziness and fainting and the doctor did not want me to do a CT or MRI they are useless tomorrow I go to another hospital ,, I hope no one goes, it is a risk with doctors like that

I went for an accidental cut. Friendly and professional staff. Waiting time was short. Great staff

The hospital, the cleaning staff, the nursing team, the security employees and the medical team are CLASS A. They treat you as if you were part of their Family. A friendly, respectful and above all humanitarian environment.

We had more than four hours to put a serum on a dehydrated old woman. And six hours to give him Imodium. No cultures and urinalysis. Only one nurse treated my mother with the deference she deserves. We do not return even by mistake.

A hospital with a good location.Good medical servicesVery professional medical staff

It is a modern hospital, equipped with everything to make the stay of the patient an experience worth remembering. From the moment you arrive for the first time, the attentions are first. Health professionals, in addition to being experts in their respective fields, demonstrate human warmth to each person. I lived the experience of being surgically operated and the results were the best. After the process, I was attended by all the floor staff, who showed at every moment the good desire to serve ... and it would be unfair of me, if I did not tell them about the kitchen staff; Each and every one of them strives to ensure that the patient eats correctly ... but besides that, his kindness to one is extraordinary. Nobody likes to go to the hospital but if I had to do it again, Professional Hospital Guaynabo would be the place.

Make an effort and go somewhere else. In this hospital they dont want to work. The empty place and they dont want to attend you. I went to have some points removed and Dr.? He said to go to the hospital where they put them, on orders from the receptionist.

Excellent servant. Attentive and friendly staff. They attended to me quickly. A +

*Eye*. From my experience I can say that my mother was operated by one of the Valentin brothers in these facilities. The truth was I did not agree from the beginning but the options that the doctor offered was operation or cutting the leg. After making an incision from the thigh to the ankle, the operation did not work. The recovery process at those facilities was the worst part. They lack staff to care for patients or provide maintenance. I remember the bathroom floor was full of water, almost coming out the door. My mother was in a room with an older person. Both were recovering and could barely walk. I let you know we needed someone to dry the floor urgently. On several occasions. As nobody arrived I went to the cobacha, I took the mapo and the bucket and began to dry the floor. The nurses on duty looked at me without saying anything. Look for other peoples experiences and they will have a better idea of ​​this place. I hope you can improve.

The worst Private Hospital in service. A pre-admission The taking of papers an hour and a half. For sampling and studies another hour. The sad thing, employees talking to each other, no sense of urgency, ambiguous protocols, little supervision. Terrible service. And verify that it was turn # 4.

When communicating with the reception area they were completely rude and no empathy. Lack of manners completely.

Excellent attention, the minimum waiting time and the best they assisted me without an appointment.

The hospital is small but large in patient care. Your staff passionate about their work. Cleaning first.

Exactly 1 week ago I was operated on by the cervicals. My neurosurgeon operates there. My experience was super positive. Very clean, bright, everything in excellent condition. The staff very attentive and professional. Until the meal, it did not look like a hospital. In short, a modern hospital, very accessible. Definitely, if necessary, I would go back to him ....

Excellent the emergency room, all the services they gave me were Excellent

Very good service. My wife took me at 4:30 am Sunday April 14, 2019, for severe abdominal pain. In less than 15 minutes, the emergency room doctor evaluated me, they sent me laboratories, abdominal CTSCAN and they gave me medication for pain. I was referred to as an urologist because it turned out to be a stone. NOTE: They only accept private plans. NO government health reform.

Treatment of the patient is fatal

I am a patient with several health conditions, it was my first hospitalization, since my doctor Dr. Luis Fortis Isales interned me. Excellent team and work

I went on Tuesday, February 13 at around 12 oclock and by 3 oclock I was outside. The treatment was kind and that of. Hernández treated me amicably. They did not let me out since they did not have the results of the ankle plates that twisted me.Thanks for everything

Lousy. The staff is very attentive and serves you very well but they amputate by hesitating, without need. Too bad you find out when the damage is done ...

The time I went, they treated me very well, but they took a long time when I was discharged

Very good experience! They took good care of my son. I arrived at 8:00 pm and was already out at 10:00 pm.

It is a clean place, ample parking, close to everything, 24 hour security, you breathe peace and tranquility. Very highly trained doctors and staff for the care of our loved ones.Even though I gave it stars. I understand that the only thing they need is psychology services or to have a psychologist to help patients when their lifestyle changes and it will not be the same.

Excellent service! I brought my 85 year old Mom and the staff was very friendly and diligent.Contrary to other emergency rooms, we arrived on a Friday at noon and there were very few people waiting. We were served very quickly. Everything was very clean and tidy. Dra Guzmán and nurse Bracero were a love with Mami. I have come other times before and it is always like this. We were both very satisfied and pleased. As an emergency room, it is the best kept secret in Guaynabo / Río Piedras ... HIGHLY RECOMMENDED!

Terrible service. 3 hours of waiting in an emergency room without being treated and the empty room. Worse, they bill and charge you immediately when you arrive. I do not recommend it.

They have bad organization. They do not guide the patient properly. And they keep it longer than it should be, the patient being well to continue charging the medical plan. In addition, they do not have the visiting hours in writing and they do not tell you that when you arrive you have to wait from 8 to 9 that one arrives until 11 am that they let you in. Which is not fair. They must have the visiting hours in writing and guide the relatives of the patient and not make you wait. On another occasion I will orient myself and will not come to this place since other hospitals are looking for.

Excellent service, very friendly and attentive staff, they treated my mother like a queen, especially González in the emergency room infirmary, thank you for your attention, it always continues like this, and to Dr Leonardo Valentín, thanks for his excellent work.

I went today July 27, 2018 at 12:00 pm with my husband who had a wound with a glass on his finger and since I have the private Mapfre medical plan, they do not take that plan. They did not want to attend to him because if he does not pay for the suture kit at the time of treating you, he will not take care of you and we had to go to another hospital. They are violating the patients rights. What does it say in the letter of the Law on the rights of patients says “Law 194 Article 8.- Rights regarding access to emergency services and facilities.Every patient, user or consumer of medical-hospital health services in Puerto Ricoyou have the right to:a-Have free, direct and unrestricted access to emergency services and facilities when andwhere the need for such services and facilities arises, regardless of the socioeconomic condition and ability to pay of said user or consumer.In other words, if you have an emergency and the Hospital professional does not have a contract with your plan, they will not treat you. If you dont pay the $ first, the patients health comes first 😠

I feel more than grateful for the service that they have offered me based on the care of ulcers and circulation and I am from Coamo and it was worth the sacrifice of having arrived here and saw the television advertisement of the Hospital and the Valentin brothers. I do not regret having arrived here and on time

Good hospital, very good service divine employees. A 5 star hospital.

Excellent

Very friendly staff good care

Very good place and disabled parking too accessible and as it should be. He lacks coffee shop but soon.

4 hours of waiting and only 8 people in emergency, I had to go because if I didnt get sick anymore .. Super slow service, a single doctor for the whole hospital. I had gone with family before and it was something else, super friendly and fast service. I dont come back, I think its a disrespectful wait for a sick person, the empty room but the wait was horrible. Thank God I wasnt dying because I couldnt write this review. Fatallllll !!!

Excellent place You should see information on the transportation routes to get to that place By the transportation of the housekeeper or the guaynabo trolley

Excellent God bless you.

I work there

The hospital without air since this morning is 6.10 in the afternoon and even without air with the amount of bacteria and the patients uninformed of the situation and there is no sense of urgency before this😡

Excellent hospital

Only one Dr on duty for emergency, few nurses.

Very good