I absolutely love this office. I have met all of the doctors and most of the nurse practitioners and they are all extremely caring! As is all of the staff!

Great staff, they seemed nice, and things were professional and the dr listened. i would recommend to friends

They refuse to take federal workers compensation because they want the patients caseworker, who deals with 55 states and territories, to call them directly to give approval to treat, rather than their office go to the OWCP provided ecomp website where all they have to do is enter the patients file number and date of injury to automatically receive approval or denial. With Greenwoods proximity to Camp Atterbury and Stout Field, two places FULL of Federal Technicians, one would think theyd want to help...but no. Too lazy to go to a website. Boo.

Best experiences Ive had for over a year. I am functioning and doing better now than I have done in 8 yrs. I highly recommend them to anyone!🍒😉

I have seen Dr. Gordon for about a year now. Hands down he is the best doctor Ive seen. He is kind, compassionate and a wonderful listener. I never worry about my health knowing its in his hands. I am truly grateful to have his as my pain doctor. Before I became his patient, my quality of life had declined severely. I wasnt able to enjoy time outdoors, spend time with my kids or even hug them because of my pain level. Now I enjoy my family time and other activities I could not do before. I cant say thank you enough! ❤

Dr Kim and all the staff are just great! He started immediately to help relieve my pain. After 8 years of getting no relief Im grateful. Ive been seeing Susan who is just awsome.

Visiting because of Medicaid, the nurses and support staff are very kind, but limited in their ability to make decisions that arent government guidelines.Dr Kim seemed to be more interested in getting me in and out of their pain management mill. When I tried communicating with Dr Kim, he flat out called me an addict and that seemed to jade each conversation weve had.Ive got missing digits, herniated discs, one leg shorter than the other, a cleft palate, and other various birth defects. Ive had 17 surgeries in my lifetime. Ive also had cancer.. Im in pain every moment of my life and have now had to quit my job and my private insurance because of my constant pain and the crackdown on opioids.To be called an addict and dropped from 30 mg to 10 mg and drastically having my supply cut forced me to get out of the workforce.Im unsure if their hands are tied or if they think that me being unemployed and having to try and rest every 3 hours because of my constant pain is somehow purifying, but my quality of life has gone from working 40 hours per week and having a normal life to now being in constant pain and unemployed.The only reason Im giving 2 stars is for the kindness of the nurse Sipes and front staff.

My experience at center for pain management has always been good. The staff has always treated me with the utmost respect. Their always friendly and helpful. And very professional. Also I really like Dr.Kim and Susan his nurse practitioner. Always a pleasant experience.

I certainly hope my negative experience at the Greenwood location is an isolated incident. I waited over 45 minutes in the exam room for Dr. Kim. He was running behind schedule. I totally understand this happens and it’s out of our control. Dr Kim rushed in and out so quickly I didn’t have the opportunity to ask any questions or address my concerns. I’m not exaggerating at all that he was in and out in less than sixty seconds. He was out of sight before I could say, thank you or extend my hand to shake his hand to thank him for his time. Keep in mind this was only my second visit to this practice. After driving over an hour and a half one way, I wasn’t pleased at the outcome. I was more of an inconvenience. I voiced my concerns to the practice. Apparently my concerns are unimportant...Please know I hope this was an isolated incident. I was told Dr Kim was sorry and wanted to speak to me, but he never reached out to me after two weeks. Because of this poor patient care, I decided not to return for procedure(s). My excruciating pain and discomfort remains intolerable. This type of patient care is unacceptable. I’m sure Dr Kim is an excellent, caring physician. This visit and experience was just unfair and wrong to me in so many ways. Thoroughly disappointed!

The staff is exceptional! I wish I had seen Dr. Kim years sooner, my pain is bearable for the first time in 22 years! As a bonus I have lost 19 ponds!

Love Dr. Kim and Susan. Both listen and offer great advice. Usually very little wait time and the staff is very nice.

I went here for over 5 years always had no problems on a routine visit I was told my urine test came back with cocaine which is absolutely a joke just a month ago I had to sit with my grandson on life support and watch him pass from this horrible substance and they all knew this and I was being released from their office Dr Kim nor Susan would see me i was told this by the nurse was sent on my way no referral numbers no medication they had the nerve to charge me for an office visit when I had no visit with a Dr or NP Dr Kim is not personable he always came in my room and say all ok and back out the door. It was A month before I could get in to another facility so I felt like I was dying ....these people are not whom they appear to be at first they dont care about the patients its suppose to be a 15 min visit they charge to insurance companies in reality they spend if you are lucky 8 min with Susan and if its Dr Kim its 2 sec I would never refer anyone here

I was referred to Center for Pain Management after seeing a spinal surgeon due to osteoarthritis in my spine. I feel I have always been treated well and with care. Dr. Kim and his staff have always worked to make me feel comfortable and cared for. I always feel my concerns are listened to and my questions answered. I am glad to have their help and I have had a really good experience. Thank you Dr. Kim and all of your staff at the South and Northside Office.

Ive been to a couple of pain management practices and this one is by far the best Ive ever had any experience with. Its run just like any other medical clinic or doctors office.Ive been to some pain clinics before that have not one hint of professional or medical environment to them, save for the request for insurance card and the stethoscope around a doctors neck. Other than that one would never even know it was a medical office at all. I try to stay far from those places as they paint a poor image of the entire specialty and the patients of such. This practice also does not push its patients to accept treatment that isnt helpful in my experience. A broad range of treatments is avaliable and depending on ones needs and diagnosis, the treatments may differ from one person to another, but I am not pressured to accept any treatment that isnt helpful. Other places may insist that patients agree to taking unhelpful medication or injections to then receive helpful treatments or medications. This practice does not operate that way. And while I do have to agree to tests to prove that I am taking my medications as prescribed, I understand that is not the fault of this practice, but to protect the doctors from the ever present threat of legal troubles for merely practicing medicine these days. Not only are the doctors open and caring, taking the time to listen to me, but the nursing staff and even the folks at the front desk are also very kind and not the least bit judgemental. People these days can quite quickly jump to assumptions about pain patients, and that is not at all tolerated in this office. The patients are treated with respect and understanding. Its a welcome refuge really.

Support staff as very patient and helpful. Had to work through the first time snafu’s, but that was completed successfully. Provides a great cost savings for me since I do not have to travel from Bloomington.

My appointment went really quick and everyone was so nice as always. They walked you through everything. The Greenwood office is great and so is Dr.Kim...I would definitely refer family and friends.

I love these people,really nice and professional They have me comfortable without a hole lot of strong drugs and there shots seem to work better

Dr. Kim and his entire team have helped me tackle pain without opioids. Dr. Kim took the time to work with me to get to the correct solution. The staff is also attentive and willing to help out when there are questions. Ive never walked away from an appointment disappointed or frustrated, and knew what direction I was going and the steps to get there.

Ive been to several different pain clinics and this is the best by far! After being a patient for over a year, Ive not found a single employee who took out their bad day on me! From the receptionist to the doctors, they are friendly, kind and professional. My doctor treats me as a person in pain, not as a disease in itself. I have options and am free to choose.

The staff is friendly, Dr Kim and NP Susan are amazing. They listen to the patient and form a plan to help.

I have always had a fine experience with this group. They get me in and out in a timely fashion.

I have had great results with Dr Kim and Staff. Very organized, kind and considerate to my treatment options. Feeling better mentally than I have in awhile, don’t have as much brain fog!

Very attentive to my needs and went out of their way to accommodate me. Also they serve up a good cup of coffee.

Staff and Doctors are the best ... when I first started I was not really sure.. but they have brought me a long way and helped me tremendously !!

Only spends a few mins with you, doesnt give you time to talk. Its as you get the same treatment plan as the next patient. Still in chronic pain with no help.

I have had ongoing issues with this office. If I could give zero stars, I would. First off, this office is unprofessional. The nurses and staff are incredibly rude and talk about things at work that should be discussed in a break room. They do not care if you hear their conversations. Also, I was supposed to have a procedure set up. I never got a phone call from the office telling me that this had been set up. The hospital called and said asked if I was ready for the procedure the NEXT DAY! I had to frantically plan what to do with my family and be prepared and take the time off from work. I called their southside office to verify that everything was good to go with my insurance. They said yes, but they would check again. They checked and said I was good to go. The next day, 30 minutes before I was supposed to be picked up and taken to my procedure, the office called and said that my insurance had declined this. Now, I know this has something to do with the insurance as well, but they had verified and said everything was good. Not to mention that 3 months prior, I had a procedure done, that NO ONE CALLED MY INSURANCE to verify was covered. They ended up taking the hit saying that I wouldnt be penalized for their error. This is only one story of many. I have waited in the office for an hour and a half, because of issues. Just recently, I had to go to the ER for a medical issue. The doctor told me that I have no called/ no showed 13 appointments. I told him that this was incorrect because I had NEVER missed an appointment, but his office had called me and asked me to change the appointment so that they could get out early. I dont blame the doctor, because he doesnt know anything that is happening in the office. I blame the office manager and the rude staff. Honestly, this place is a joke.

I am pleased with my overall experiences with CPM. My first visit on 10/4/20 went well. Dr. Kim is very serious about his work. If youre looking for a Dr. who sugar-coats anything forget it. He will tell you what he thinks right out of the box. He will suggest treatments for you but it is up to you to do what he suggests. Dr. Kim is really dedicated to his patients. I havent been going there long and through the fault of my own I got off to a rough start. I found out very quickly that Dr. Kim wont put up with any kind of foolishness. He is right for me and what I need is someone just like him to see me through any and all pain remedies. I have had one test injection and need two more but based on the first one it looks like I might be a candidate for a long-term injection which will help with my lower back arthritis.Anyway, CPM is right for me, Dr. Kim is right for me he is just what I need now. I like his approach, I like his firmness, I need to keep getting my care here. The girls in the office are very professional but still are human. They will chat with you or just listen, they are great!!!!!Thanks to all of you at Greenwood CPM, love yas!!

I love the pain clinic everyone is so nice and the doctors really care about there patience s.

After the office manager convinced me to give Dr. Kim another chance over the phone, I had a second horrible experience. The first one I think was just from how busy they are with the overflow of patients due to laws changing. but the Doctor Did not scan the part of my back that was actually injured and I had talked to mutliple doctors under the assumption that we were talking about a different part of my back.. of course they didnt understand why I was having the pain I was having. Then I started questioning him about some of hie polices.. he proceed to insult me and told me maybe this wast the practice for me... the one I had waited two months for an appointment for.. he stormed out of the room... saying that I needed to voluntarily discharge... an assistant or nurse came in with my voluntary discharge paper.. I said I didnt want to discharge. just because we had a disagreement doesnt mean I dont need the services offered here. So he came back in and said discharge him anyway... It was very hard to convince an emergency room to do an MRI when they see multiple Doctor visits about my back issue... it isnt an emergency at that point.. 3 ER visits later and 10 hours of being stubborn, I finally got my scan... I have multiple issues causing my pain. Herniated Disk, Radial radiculopathy, plus an abnormally small hole that my spine runs through where all the swelling from these problems is causing my spine to pull. The ER Contacted the spine clinic where I was set to be seen in a month for 8 weeks of therapy before determining if I needed an MRI and told them to get me an appointment ASAP and I needed to consult with a Spinal Surgeon ASAP as well.... Im in pain right now, trying to work with a new pain clinic and get an emergency appointment until a surgery. Im hoping this practice will come to there sense and either course correct thie Doctor that a lot of people seem to have issue with, or cut ties.

Great front staff...they can get you in and out while listening to your needs!

I have been coming here for several years now , for severe migraines and fibromyalgia, and have seen many of the doctors. They have all been very knowledgeable and have helped me in different ways. However, NP Susan Sipes is one of the best doctors, yes I said doctor, that I have ever saw. She is smart, compassionate, she listens to you, and doesnt give up. I give her 10 stars! The billing staff though is not so compassionate and doesnt listen. Trying to set up payments, even if they arent as big as they want them to be, shouldnt be so emotionally painful. Trying to pay my bill and not get out of paying it is a good thing, even if it takes time. The lack of any desire to care was the worst of it. However, please dont let this stop you from seeing Susan, she is wonderful!

Staff and doctor were rude, unprofessional and forceful. The doctor made no attempt to listen and was quick to insult/criticize other physicians. Save yourself time, money and dignity by avoiding this facility.

Friendly, and very nice staff, Susan Sipes and Dr Kim are wonderful and professional

Everyone is professional ,and caring,Dr Kim and Susan are some good Drs.

I do NOT recommend this this place to anyone, stay away from it. Dr. Kim and the staff are very rude and careless about the patients. I only had three appointments there and I had different kind of issues since the first visit. The staff was very respectful with me all the time. Dr. Kim was condescending and he didnt listen or showed any kind of empathy with my condition.

Dr Scott Kim made me do surgeries or threatened to let me go as a patient, once he got done with all his surgeries and got his money he let me go anyway! My last appointment I waited for over 2 hours in the waiting room and then was called back to tell me they would no longer see me, I have it all on recording of how rude and unprofessional the nurses and Dr were! I would never recommend this place to anyone in any circumstances!

Worked beautifully! Thank you so much, Susan!

Great visit with the Dr and the nursing staff was great.

Dr.kim was so rude I want to cry he doe ssds not care about his patient at all I can th wait to fine a replacement.

These guys are amazing! I had some major challenges from a Surgery in 2017 that was, for lack of a better word, BOTCHED!! First I was referred to Stephen James, Neurosurgeon... DO NOT RECOMMEND HIM (see review!). This is where Dr. Scott Kim and Susan Snipes, NP came in. Hubby by my side, I explained my history, my current condition, and my desire to return to normalcy. He listened, watched my body language, ACTUALLY REVIEWED MY MRI RESULTS, and nailed exactly what he felt the issue was. He explained that WE, together, would work on resolving the leg pain first, what his medical opinion was (which he was 100% correct about), and his thoughts on how best to treat it. I had three TRANSFORAMENAL injections with sedation (Thank you, Sir), each one month apart. I continue on the med and pt therapies discussed and concurrently am working with my Ortho to resolve a major contributing issue with my pain. I am walking today, in a big part, to Dr. Kim and Susan! The staff is friendly, but vigelent. The only thing I am working to resolve is the issue that the surgery center, steps from the exam room, is considered OUT OF NETWORK, yet I was told everything was in network. Huge issue financially. There is another review out there on this same issue. The ADMIN does need to do a MUCH better job with insurance. I highly recommend the PROVIDERS, over any other HCP out there. Because of their skills, we can see the light at the end of the tunnel to full recovery. Thank you, Dr. Kim and Susan!

Forget about this doctor (Robert Prince). He does nothing but talk about how other doctors care has been so horrible for you and believes only he can adequately treat pain. But will not use pain medicines instead opting for expensive steroid injections that have been tried and failed. This is not the kind of doctor you want for your long term care, although their office was nice.

The dr listens and gives you options. The staff were aware of my need to stay on a tight budget. The wait time has averaged 10-20 minutes. I had 2 late afternoon appts expecting to have a longer wait time, surprise! They called me back within 15 minutes both times. I too, have Anthem insurance & they cover office appts in Greenwood, but any procedures could only be done & covered by my insurance at their North Surgery Center. I was made aware upfront. The staff have all been professional, friendly, & compassionate.

Be very careful if you have a procedure done in this facility. The surgical unit which is about 20 ft. away from the doctors office was out of network for Anthem, although the doctors visits were covered. If I would have had the procedure done at their northside facility, it would have been covered. Trouble is, my doctor did not do this procedure at the northside facility. Nobody - NOBODY bothered to tell me this in advance, and sent me a bill totaling almost $3,500. They would NOT work with Anthem to reduce the bill. PROCEED WITH CAUTION, PLEASE!!!!!

Wonderful staff and love Dr Kim

The staff is rude & disrespectful... They get appointment times wrong & they make you wait like ur was your fault... when I had my procedure done the nurse didnt give me my medicine in time so it could kick in & do its job so it was very painful, the doctor was even aggravated about that. The physicians assistant knows nothing, no matter what you discuss she cant give you any answers, you have to wait for her to go discuss it with the doctor. They very seldom answer their calls & never call back! Good luck

I found out that the bimonthly steroid injections has caused me permanent damage, not to mention that Dr. Doraswamy is a flat out quack. If you’re in pain, go to a legitimate clinic. I’m filing suit now.

At least half the staff are rude

Dr. Kim and Susan Sipes, N.P. care about their patients. Ive always had a very professional experience with Centers for pain management. I have been with them for approximately 5 years

Always taking care of my health.Thank you!!

LOVE IT HERE!

Excellent care!

I like the doctors and nurses.

Good

Front desk was friendly but Dr Bush was horrible