I love this hospital. I actually stopped going to my primary care about 7 years ago because this is a one stop shop. Always exceptional care and in a timely fashion. I love this place because they have everything and don’t have to send you to a million other places. I personally know the couple who own 2 facilities and they do an amazing job running them .

Horrible experience!! Super unprofessional, and just a rude attitude throughout everything. I NEVER leave a bad review but this deserves every bit of it! Do not come here and man… I feel bad for anyone who works or interns here…

This location does not have a problem with care but it does have a huge problem with billing. This has happened to me several times. Most recently, they were not honest up front on cost when I arrived. Later, I received a large bill which I paid. I never received another bill. One day, nine months later, they randomly charged my credit card for another amount without authorization. Now, a year and a half later, I get a text from a random number stating that I have a balance that is going to collections. Meanwhile, I have not received any bills for any overdue balance and the last bill I received was paid. Its not professional. Ive never had this experience anywhere else. Due to the multiple reviews, its obviously a problem which they do not care to address. I wont be returning.

The Pa’s and medical staff were fine. However, the office manager is a thief. Do not give card information b/c unauthorized charges may come through on you account, like mine. Calling my bank now to debate charges.

As a former medical gap year student, they do not give you the proper training to be successful. Youre thrown into the middle of the ocean with no life raft. Youre treated more as a number than an individual. Look for medical experience else where.

Worst place ever! Get ready to be asked for money three times before you even get seen by anyone or greeted, for that matter. First thing the medical assistant said to us was, you know you have a $40 copay for today. After I had just paid them $112! She didnt introduce herself or anything, just you owe money. This place used to be good, I guess they are under new management that has stopped their patient care first mission. Also, had to wait for three hours just to get a simple xray. This place has really gone down hill. I wont be back!!

This is a great place to work and learn as a member of a team who treats our patients like family! The best place to bring your loved ones to get care you can trust

Not bad experience in the office visit. I called them four days later. I’ve been on hold over an hour. For 25 mins of the hold I was this second person on hold but the rest I have been the first person. This is ridiculous answer the dang phone. You could at least answer and say hey We are busy

My husband had a laceration that required some stitches. We walked in and waited a little bit before he could be seen. It was very apparent that they don’t get much downtime since patients were steadily coming in. The facility was clean and they did a great job of keeping the waiting room at an appropriate capacity which provided a safer environment in terms of Covid. They did have to implement a waiting list which requires patients to wait elsewhere until they receive a phone call. We had the pleasure of working with Lauren, Ashley, Shiva, and Dr. Brancati. We can always count on this location to thorough.

I came in to get my hand checked, injured from playing basketball. The doctor said that I may need surgery and he recommended me to a hand surgeon who should be calling me soon. The next day I got a call from a therapist wanting to schedule therapy for my FOOT! They said that was what emergency MD told them. I went back to the clinic after a week and told them that I still have not heard back from the hand surgeon. They said theyre sorry, and that was it. Sadly, no actions were done. My fear is that my hand is about to heal and it will heal the wrong way because I never got the surgery I needed. I paid almost $300 to Emergency MD for nothing basically. My hand is still injured. I cannot get surgery without doctor referals. Im forced to do the same check and pay the same amount at another clinic. I hope my experience with this clinic is unique and that other patients would not share the same bad experience.

On September 14, 2021, around 2:55pm, I arrived to this facility with my sister who was having what it seemed to be a stroke. We chose this facility because it was the closest medical facility near her job, but unfortunately I didn’t grab her purse because I was rushing with her to get medical attention. When we arrived, I helped her get out of the car because she didn’t have any balance. However, two of the receptionists on the right side of the counter were just looking and they didn’t even bother to approach us to ask if we needed a wheelchair. On top of that, I asked if they can provide her a mask and the response was that they weren’t allowed to provide any because they didn’t have enough. I promptly responded to her that I needed to register my sister and that she needed medical attention. She asked why she was here for and I said that she is having trouble seeing through her left eye, she has pain on her left side of her head, she is loosing her balance, and her mouth is twisting to the right. The receptionist said I need her picture ID, insurance card, and a debit card to have on file, as she was requesting her documentation I replied back, explaining to her that I was rushing with her because this was an emergency and I forgot to grab her purse. The receptionist ignored the symptoms completely and replied back denying her medical attention due to not having identification. I left the facility and rushed to the nearest hospital that I can think of at the time, and in less than an hour I received a phone call from the doctor stating that it looks like she was having a stroke.What kind of place denies medical attention to someone showing signs o a stroke? and their only concern was a debit card! It seem to that some medical facilities have forgetting what being a doctor is. However, is it actually the place fault or the people they have working there??

The front desk staff was great. Very nice and professional. Also, the lab techs were great. My issue is with an incident concerning one of the owners of the company using the R word while talking over a speakerphone to an employee who answered the phone incorrectly. This was all done in the waiting room lobby where everyone could hear. While he berated the guy who answered the phone and told him how unprofessional he was, the gentleman obviously wasnt concerned with his own professionalism in front of patients. One of the core values is Be the Best. This was far from it.

Friendly staff. Dr Wang was great with a nice bedside manner. Quick service. Such a better option than the ER!

They’re SO slow. Asked how long it would be because I have a ton of other things to do. They said 20 minute wait, but I waited over an hour. They should be more truthful.

Clean, nice facilities, friendly staff. Inefficient triage (untrained assistant who had no idea what she was doing but was very sweet). Saw a mid-level practitioner and had to beg for my pain to be taken seriously by sobbing in a hallway. Care delayed due to poor relationships with surrounding hospitals. Once I arrived where they had called ahead, I had to be transferred to a third facility/second hospital because my care was not arranged for appropriately. Definitely room for growth, but for less severe illnesses this is probably okay. Think more urgent care than emergency department.

Medical service was great.My issue is with billing.Visited on March 15th and prepaid estimated costs. When insurance was processed, insurance paid Emergency MD 100% of allowable costs, which I already paid. So, I’m due a refund and have been trying to contact billing. Keep being told someone will call me back. No call back yet, after multiple calls over multiple weeks.

From the moment I walked in the staff was extremely helpful and caring.. These people are the type of awesome you dont see very often anymore.

I am in the medical gap year program here at EmergencyMD. I have only been here a little over a month and I have learned so much already. I definitely see this program setting me up for major success in medical school and I’m so grateful to be a part of this program!

This place is so HORRIBLE. I honestly don’t know how they stay in business? I went there yesterday around 5 pm for a routine pre employment physical to find the doors were locked and there was a sign on the door claiming they due to no supplies they were only allowing EMTs in. Made no sense to me. As a NURSE and one who worked at the start of the covid outbreak I know that no supplies is NEVER an excuse to shut your doors. If that’s the case over half the hospitals in this country would have shut down during covid. This is sheer and blatant disregard for their clients and this place should be boycotted until they shut down. They NEVER EVER answer the phone so don’t even bother trying to call in to ask if they’re even open. I will be reporting them to the better business bureau and yes that are extremely slow because I walked in one day and they LITERALLY had a line of people hanging out the front door. SAD and a very poor excuse for a healthcare establishment. The energy in there is off and the employees do look and feel sad and/or on edge. Just look at the owner’s response to bad reviews on here. If that does not scream sloppy and incompetence to you and encourages you to steer clear of this train wreck place then I don’t know what will.

Horrible service today. The ladies at the front desk were fine, and the nurse practitioner was knowledgeable, but I was there for over two hours just trying to get a strep test for my 3 year old son. Didn’t see the nurse practitioner til 1.5 hrs had passed and then she said she’d send someone in to swab... 45 minutes later that happened and then the nurse walked out of the room without communicating anything to me. I was left wondering: do I check out now? How long til they’ll call me with results?? Who knows. I just left. It was horrible.

Note: I used my Cigna app to find this place, so I knew it was in-network. Also, Im going to copy-paste our first email interaction for context.Hello! I recently moved to Greenville and am looking for a primary care doctor. I havent had one for many years. My insurance plan with Cigna covers all the basic preventative care, like vaccinations, wellness exams, screenings, etc. Could I book an appointment to get set up, or is your focus on emergency visits, and it would be more appropriate to get set up with a regular doctors office? Let me know, thank you!They responded:Absolutely. Walk in any time for primary care. No appointment needed. We have many primary care patients.thxdbCool. I went to the location a couple days later and they said that actually I DO need an appointment for a primary care visit. So, they scheduled me for a week later, Friday 10 AM. A week goes by, I get there Friday morning, and the place is closed. There were several unhappy veterans in the parking lot who came from out of town for some VA testing. One gentleman came all the way from Knoxville, TN for a 9:30 AM appointment. None of us were notified of office closure. Theres a note on the door from the previous day, Feb 20th, saying they were closing early (4 PM) because of an incoming light flurry. But, the forecast said the next day, day of my appointment, was going to be sunny. Its a beautiful day out, and even the directly-adjacent dental office is open. I took these pictures at 10:40 AM. Observe the weather. This practice might be awesome, but its a little lacking in the communication department so far. A notification of office closure for everyone would have been nice. I may update the review in the future.UPDATE: I got a new appointment scheduled, arrived 10 minutes early again, and was seen in 15-20 minutes. After giving info to 2 nurses and getting my blood pressure checked, a third friendly nurse came in and said, Just for transparency, were an urgent care facility. We do primary care stuff, but thats not really our purpose. (I knew it! See my email. I asked this and was told to come anyway.) I said I understand. When a fourth nurse comes back to start some tests, she gives me a breakdown of the cost. What should be free is going to cost just over $250. I reiterate that it should be free. They ask if I need to call someone, and I ask for a few minutes to verify. I pull my Cigna app up which details my coverage and confirm that my visit should indeed be free. 45 minutes go by, a couple nurses come in to ask questions, and I tell them Im looking at my plan right now, theres no deductible for preventative care. Its 100% covered. Finally, the billing person comes in and explains the issue. Theyre an urgent care facility, so even if youre just doing preventative care, its billed as an urgent care visit. Im frustrated at this point, but I say, Okay, Ill just go to a traditional doctors office (like I asked about 3 weeks ago!). She says Okay, sorry about the misunderstanding. Youre still responsible for the cost of the office visit, which is $205. What? You didnt do anything, other than take my blood pressure and look in my ears! I make my case and ask if she can waive the cost. To their credit, they do waive the cost and she says shell talk to her managers about better communication. If I hadnt pushed back, they would have charged me.Overall, a very frustrating experience. When I first asked, Would a normal doctors office be more appropriate for primary care, they should have said YES, instead of just trying to get my business. Or, when I booked my first appointment and told them my insurance was covering everything, they could have checked, because they had all my info. That said, Im adding a star because EVERYONE I interacted with was professional and courteous and understanding. So again, Im sure this is an awesome clinic for emergency stuff, but they need better communication.

I am a gap year student at EMD, and despite only being here for a few weeks so far I have already learned so much about medicine, insurance, and patient care. I’m confident that this experience will prepare me for medical school and make me a better physician and person!

Im in the Gap Year Program here and it has been the greatest experience to learn and help further my medical knowledge for my future career in medicine!!!!

The staff there are absolutely 💯 and truly the nicest people ever from the Doctors, students, and nurses.They made me a top priority and joked and laughed while caring for me.Thankyou so much.

I visited this location on Dec 9th 2020, and while the staff and doctors are great...their billing department SUCKS!!! I’ve been waiting to not only receive my refund of $565 (which my insurance has already paid them on 02/04/21), but I can’t seem to get anyone to answer the phone or return my phone call when I leave a voicemail!!! Now I have to go through my insurance company to raise a complaint, and if that doesn’t work I’ll have to seek legal help!!!

Very dissatisfied with this facility as I sought it out specifically due to the ultrasound capabilities. Blood and labs look fine so I am being discharged even though I have been in pain for 5 days now. I know my body and something is not right.

Cant reach on the phone. 45 minutes on holding across two phone calls and cant get through ever. Had to have a pre-employment screening, which is very routine, and had to wait an excessive amount of time.

Great experience!! Highly skilled staff and medical providers. I have found my new Urgent Care! I have been to other urgent cares in the past but my experience at Emergency MD tops them all!!

Extremely disappointed I went in with a knee injury waited 1:18 minutes to get X-rays, Dr ( Dorsey) came back with the results said she was going to give me a shot for pain plus crutches and knee brace 30 min, later nurse comes in with discharge papers I asked her where is the shot, the knee brace and the crutches, she said she didn’t know anything about, left the room to ask doctor, came back with everything, Doctor said she was going to send my prescription to the pharmacy, went to the pharmacy to pick up prescription and nothing , prescription was never called.Called the clinic and told them my prescription was never called, she said she was going to let the doctor know, went back to the pharmacy and prescription was not called. Horrible horrible service, no communication. I got there at 12:55 pm left at 4:05 pm.Never again time to look for a different provider.J. Hughes (08/03/1977)

I visited this place today and checked in giving them all of my info( insurance and Id). After sitting there for an hour the man calls me back to the desk and says that they were not able to verify my insurance. My issue is that they should’ve told me the reason I was waiting was on insurance verification and not to be seen. That way I could’ve been able to choose weather I wanted to wait. Now have wasted time when I could’ve be going somewhere else!

I signed something saying the expected charge for all services would be $50, but then was ultimately billed $300 for the same services before I walked out the door. The person preparing the billing statement wasnt aware that I had not yet met my deductible. I think I would have opted out of the X-ray had I known I would need to pay that much for it, since I didnt feel it was truly necessary. Nobody ever came back to me to interpret the X-ray results, so I guess they didnt think it was truly necessary either. Overall the visit took 4 hours, and with the amount of time I idly sat hooked up to a machine that had already finished its work, it felt like the visit took about an hour longer than it should have. I appreciated everyone was wearing masks, patients and staff included. I appreciated that I ultimately received the care I needed...even if it was more expensive than expected time and money. I visited in late October 2020.

PLEASE CALL ME Emergency MD! I told you that I was buying lunch for the office staff after how they took care of Leo and I have not been able to get a hold of the right person. Please contact me so I can schedule Moes BBQ to deliver lunch to your staff. This is the most amazing doc office in Greenville. If

My only concern was that many patients were not wearing masks in the waiting area, nor were a couple staff members who were working in an office area behind the check-in desk. Everything else was great: staff was friendly, knowledgeable and helpful, the location was convenient, and it was very easy as a walk-in to be seen for an employment screening.

I went in for swollen lymph nodes. I was told they ran my credit, and 3 weeks later I get a $1,100 bill in the mail. A few DAYS later they put it against my credit, not even after a month after the visit!. I sent them a letter with my insurance and they send me another bill showing my insurance didn’t pay for it. I had to contact my insurance company to handle it. To find out they never even attempted to verify my insurance. Now I have to dispute the negative hit on my credit because of these people. I’d recommend not even giving them the time of day!

I was hired by Kyrsten (HR) as a paid GAP year employee. I was given her personal cell number during the interview after she made the offer. She said she would send my Onboarding paperwork via email. I put my two weeks notice in my other job and transitioned out of it. The paperwork never showed up. On the night before I was supposed to start work, I sent Kyrsten a text message asking if I was still good to start the following day. She (finally, after several texts during those two weeks of asking where the paperwork was, and leaving voicemails at the clinic) responded I could still start the next day. So, the next day I started the GAP year program and had a phenomenal experience!...for six days. On the sixth day when Kyrsten finally showed back up to work (she and the doctors had apparently been giving first responder physicals offsite, before.), I approached her office. She mentioned she had been slammed with paperwork and she had OTHER PEOPLE coming in to train and would EVENTUALLY send my paperwork. Confused, I mentioned I had already been training alongside other employees and that I quit my previous job for this opportunity. “So what am I supposed to do, wait until after Christmas to come back if at all?” (A week before Christmas this conversation happened). “Yeah, I don’t know. I’ll try to send the paperwork later tonight.” Several SEVERAL SEVERAL texts to her later asking where my paperwork and pay for those six days were, I never received a reply, paperwork, or pay. Following the New Year, I made a call to the clinic and asked to speak to Dr. Brancati. I was put on hold and was provided with the information that “they know about your situation and said not to come in unless they call you.” “But what about my pay? I worked for six days, it was a paid program, I never received the pay I was promised or the paperwork.” “I don’t know what to tell you.” Following this conversation I called the Department of Labor, and made a claim. I’m sure it was put into a pile and will he worked on eventually which is not the DOL’s fault at all. Ultimately, I’m extremely disappointed that EMD failed me as employers. I quit my job for the opportunity I was promised and never received it. This isn’t the same as not getting accepted for hire. This is being promised hire, being told to work for six days, and not being compensated for it — which is illegal. So I’ve been put at a financial hardship now for months because of the irresponsibility of the company.

Great service! The front desk could be a little faster with check in and out. The doctors here are very detailed and caring ! I would give them a 4 star if not for the doctors !

This review is regarding the exceptional care I received during my initial and follow-up visits to the EmergencyMD urgent care center. After stepping into the spacious and welcoming front lobby, I was greeted and checked-in by the courteous receptionist. My exam room, which unlike some ERs I have visited in the past was private, extremely clean, and even had a UV air cleaner plugged into the wall. Everyone on the staff that I encountered-from the medical assistants to the providers was professional and attentive to my concerns and health issues. At no time during any of my visits did I feel my care was rushed and felt that everyone genuinely cared about me and the care that they provided. I can, without any reservation, recommend this facility to anyone seeking care that is not only provided promptly but also by healthcare professionals that care about you and take pride in the care they provide.

Great place with a great staff. Very fast!

Go to another clinic. Youll wait here for hours even when the lobby is empty.

Terribly managed! We have visited their facility numerous times in the past and I knew from previous experience that the enormous copay they required (and we paid) was a mistake in the way they were reading our insurance. Our final visit was a weekend and I politely explained to front office staff that I would not pay the incorrect copay would come back on Monday with proper documentation from BCBS to confirm. Honestly, the hostility I experienced during that visit by the front office staff and the doctor who treated me (who was one of the owners of the practice) convinced me never to return. Sure enough, when I came back on Monday and they were able to talk to a rep from our insurance, they confirmed that we indeed did not owe a copay and apologized and issued refunds from our previous visits. Unfortunately the other urgent care facilities in our area were booked today and we had to visit Emergency MD once again, only to be informed they would not see us because “we had been dismissed from the practice.” They couldn’t offer any explanation, there were no notes in our file. There was no account that I was completely justified in not paying the outrageous copay. We were refused medical treatment because of repeated clerical errors made on their part. Do not trust your family’s health and well-being to this irresponsible “medical” practice.

This place is awesome. Friendly, clean, and do a great job. It beats going to the ER every time. Everyone is very nice and they take great care of you. They can do everything at this place.

The owner berates employees in front of everyone. Totally beyond reproach. Youd expect someone of his stature to be more magnanimous. The employees are mostly miserable as a result.Also their price for a walk in lab was much higher than my former place.Steer clear unless you want to support derision.

Im not understanding its called an emergency MD I went up there with an emergency with my back can barely stand up barely got dressed to get there and they wouldnt check me in because I didnt have my ID what kind of emergency place is this that doesnt help you if you dont have an ID

My visit went well today. As someone with various issues that frequently requires CT or ultrasound to diagnose, I appreciated not having to go to the ER.The medical assistant, PA, and doctor were all wonderful. I was in and out relatively quickly considering all that was done.I do wish my CT had been explained in a little more detail or that I could access my patient portal to see it. I rely on this information to relay to my doctor.

I would not be here writing this review if not for the care I received at EmergencyMD. Dr. Chris Montagano was assigned to my case and within 3 hours he explained the severity of my condition. Dr. Montagano and his staff are compassionate and very professional. Nothing sugar coated, just straight up facts. This shocked me to take immediate action which saved my life. Thanks is just a word but it means so much more than that.

Can’t say enough about the wonderful staff at EmergencyMD. Dr. Brancati was so helpful and kind. Would definitely recommend to friends and family!

This place emotes sadness and distress. Employees seem exhausted and miserable. I hope that the employees have some form of happiness and love present in their own personal lives, because they dont find it here.

If it had it not been for the doctors and staff at Emergency MD, I would be dead. Long story short, I was septic and running a high fever and they quickly got fluids and tests going along with getting me admitted for a 4 day stay at a hospital! They have become my primary care doctor whether they want to be or not! Hands down some of the most caring people even when the waiting room is packed. They have very qualified employees starting with the front desk to the employees performing radiology tests to the doctors! Thank you for all you guys do!

I had a great experience!! All of the staff was helpful, knowledgeable, and kind! I was treated in a timely manner and left feeling much better! I recommend to anyone looking for healthcare!

Went for MRI and the entire staff was friendly and very helpful. If I lived closer I would definitely choose to go here for medical needs. Thanks to everyone there for making it a great visit. Loved meeting CT.

The care seems quite good

Great for medical care. However they could not confirm my insurance. I paid up front, received the notification that my insurance paid in full. Two months later , after I received confirmation from my insurance it was paid, I’m still waiting on a refund.Tried to call their billing service. No answer.The fee was very reasonable. But now they have received a duplicate payment. Need to get their billing to refund.If you don’t have insurance it is much less expensive than an emergent room visit to hospital. Just don’t expect to get insurance refund

Great experience and I would highly recommend this place for any type of medical care

This place is great!! Everyone I came in contact with was friendly and knowledgeable! I strongly recommended to anyone needing medical help!

Professional, caring, helpful and great care. I recommend them to everyone!

Best experience ever! All of the staff were extremely polite and fun, turning my bad day day, due to my illness, into a much better one. The Doctor on site was knowledgeable and helpful, quickly diagnosed my ailment, and got me on the path to recovery. 10/10 would recommend!

Great Rip off!Came in extra for an ultrasound. No problem explained the front desk girl! Charged 125$ - ok.Medical sister came in - took blood pressure while I explained I want a ultrasound. Next sister says weekends no ultrasound! I said but I paid already etc. She checked - no refund possible.Great - I feel like I booked and paid a hotel room and arrived and they tell me a room is not available and refund not possible!Thanks a lot!

I had to visit EmergencyMD in Greenville yesterday. I saw Kaitlin Eckley, who turned out to be a really awesome diagnostician. At EmergencyMD they have everything onsite to do all sorts of diagnostic tests and have the results in minutes, not days. Kaitlin Eckley did a thorough exam, ordered some tests that made sense to me, to rule out a few possibilities, and came up with something I had never heard of as a diagnosis. I later looked up the symptoms and her diagnosis checked all the boxes! I think if I had gone somewhere else, they would still be scratching their heads over this one! Thank you guys, as always, for my sixth or seventh awesome experience with EmergencyMD!

Went in for visit. Very quick and efficient. Minimal wait time. Doctors, front desk, nurses where very proffesional and helpful!

Very helpful staff and Doctors. The nurses were friendly and informative. I will recommend this place to everyone in the area. Timely and more than adequate service! I’ll be back, well hopefully not any time soon :)

Incredible staff! The people here provide quality treatment in a timely fashion. Very competent providers with a WAY shorter wait time than the ER.

I was visiting from out of town and had a fall. I was treated quickly, helped in at the door and wheeled almost immediately back with zero wait. Doctors were quick, efficient, believe it our not...funny! The nurse explained the charges to me before I accepted care...so no surprises when I went to the front desk! I would HIGHLY recommend this clinic! I wish we had EmergencyMD at home!! Greenville is very fortunate!

Exceptional service! I’ve been going to Emergency MD since the day they opened and will continue to do so. They have the ability to handle things that most urgent care facilities can’t handle. I highly recommend visiting Emergency MD.

The staff is super compassionate and quick with everything. Its basically the modern day emergency room without the 4 hour wait time!

The care-givers are great, but their local management is either extremely incompetent or crooked. They over charged me for services, per my insurance company. No harm there, as this happens all the time. But, I faxed my insurance statement to the firm that processes their billing and they confirmed Im due a refund. However, they need approval from the local facility to issue it. After 5 months and a over a dozen phone calls, the local facility does nothing. Its not that they disagree that Im owed money, they just refuse to move on it. They repeatedly promise to return calls or promise to process the refund today, but to date they still wont make it happen. At this point Im convinced their unresponsiveness is intentional. It has to be. Im sure the average patient doesnt watch their statements closely and these overcharges are a part of their business model. EDIT: Refund received after writing this review, 130 days after date of service.

*READ BEFORE LOOKING AT REVIEWS**Over half the “good” reviews are listed by their employees. They have them create fake reviews to make their rating look better.

Exceptional, personalized service. Could not have asked for a better experience. Highly recommend for any urgent care needs. Well-mannered, and highly knowledgeable staff. Board certified physician!

I had never really been to the doctors office before and I had an ongoing health issue. The nurse, Chase, was incredibly sensitive yet efficient, and the doctor was good at explaining every thing that was happening without talking down. Incredible bedside manner. Excellent technique, especially on a first timer. They treat their patients with respect and kindness from the moment you sign in Til the moment you check out. I would definitely recommend this office to anyone.

Update: This location still exceeds my expectations years later. They truly are the most caring practice in the area and have the most genuine, professional, honest employees. My family continues to frequent this facility and we are always given the best care as well as the best laughs because the employees treat you like family. Thank you Emergency MD, your facility is the best of the BEST!Three years ago:I was blown away by my experience here. The office is beautiful and clean. I was taken back to a room before I even finished filling out my paper work! I was very nervous because Im 8 months pregnant, but the staff was beyond courteous and showed constant care and concern. Doctor Anderson and Mezzanotte went out of their way to call my regular doctors and get me admitted to the Labor and Delivery floor at St. Francis immediately for blood clots. I would have waited hours in the regular emergency room so I was so grateful for their care! Great job Emergency MD! I will recommend this urgent care to everyone!

Emergency MD is a novel, one-of-a-kind facility in our area. They have all the equipment necessary to diagnose emergency situations as well as less severe illnesses. The doctors and staff are top notch, kind, and caring. I have been seen by both doctors and highly recommend both! The facility is very clean and pleasant. I will choose this facility over an emergency room any time!

Quick, professional and qualified staff! Cheapest self pay prices around. Dont believe me? Shop the prices. I had a chest X-ray, saw the doctor, received my prescriptions for the pharmacy ALL for under $175. I will definitely be back!

Love the people here. The staff is knowledgeable and friendly it’s a clean facility and the wait time for me being a walk in was not bad at all plus I can go on weekends which make is that much more convenient. I will be returning to the location in Greenville/ Pleasantburg .

A couple months ago, my husband had to bring me here when my primary care provider wasn’t able to see me on such short notice. Our experience could not have been better. As a patient in a wheelchair, they treated me with the upmost care and compassion. The physician who saw me wanted to be sure I turned the corner and wanted to see me the next day. Thanks to his help, I was feeling much better and decided not to go. He was so concerned that he actually called me the next day just to check up on me. Compared to a traditional hospital ER, the experience here isn’t in the same stratosphere. I hope I don’t have to come back, but if i do, I won’t even hesitate.

I had the best experience here! Providers were so nice and helpful!

One of the best places to get care in a urgent situation! Caring staff and great care. Would bring my daughter here again!

Great experience over all...Check in on the 1st visit was very slow. I use the drink machine to purchase water, but got diet coke. I gave it to the front desk. Instead of offering my money back or telling me how to assume my money back, she politely said, thank you. The nurse was fantastic with great bedside manners. The Dr was superb. Even though, I had to return 3 days later, the check in went alot faster. The Dr remembered me and my symptoms. He treated me spontaneously and I left feeling appreciated. Yes I will recommend this place to anyone as I have already multiple of times.

My husband was sent to EmergencyMD for a CT Scan over a weekend 3 months ago. The receptionist told us she could not verify his benefits so he had to pay $770 up front. Never had that happen before. We paid the money up front. His insurance covered the CT Scan our copay should haven been $25. After multiple calls we have yet to be refunded the difference of $745.

We had a great experience and the staff was wonderful!

Very knowledgeable and compassionate staff. I was a cash pay patient that had a miscarriage with no insurance and needed to have a D and C. The MD worked hard to get a doctor to take my case and perform the surgery. It took about a week for him to get it scheduled and he had his staff to call and check on me between time. Not many physicians that’ll go above and beyond as they did!!! Best Urgent care EVER and it was started by ER physicians.... That says more than enough about their expertise! Thanks a million for everything!!

Very nice facility with a wide range of equipment. I had a chest x ray, CT scan, MRI, ultrasound and other procedures, but did not receive any feedback. I did discuss this with a member of the staff, though. Would I go back? Absolutely, any time I needed help. Try finding an urgent care facility that can do everything EmergencyMD can do!

Emergency MD, a great place to get treated. Their staff is so helpful and they’re always smiling. I will be heading there for any bumps and bruises I get.

Excellent facility and staff! Very thorough and professional. A very short wait time and treatment. They are set up do perform anything that can be done in an emergency room and much less expensive. Will definitely use again.

Superb experience from the pleasant, knowledgeable check in staff, nursing and physician. Dr. Brancati was very precise, straight to the point with a great bedside manor. I have not been to a Dr. in many years and dreaded the wait. This did not happen, very fast and efficient in every aspect. Would recommend this facility to everyone. Thank you to everyone there.

This was the worst experience ever!!!!! I went in on the week on 3/1 due to being dizzy and pain in the side of my face(ear). They had a student doctor come in and then a regular doctor followed. By the end of my visit after paying $60 copay I was told I would need to see a neurologist. Normally it takes weeks sometimes months to see one, however one is a family friend who agreed to see me that day. They never treated my ear infection and sent me home with nothing for my pain. It took almost two weeks to schedule a m.r.i. They finally follow up with me on 3/12 about scheduling an appointment and I ask the receptionist about my ear. She places me on a hold for over 30 min while I’m at work and then the md on call tells me to come in once I get off. I follow his instructions and come in only for them to charge me another $60 for the same issue I came in about on the last visit. The doctor then tells the receptionist that he will not talk to me until I pay (which was rude) so I paid and he tells me “I know u don’t have an ear infection because I checked it the last time u were here” I never saw the man a day in my life before tonight which I told him that. They wrote me a prescription for ear drops that’s were $35 and sent me on my way. On my way out the door I tell them I rather take my business else where to get the m.r.i and they say “well you have toDo your own leg work” I am 30 years old and never in my life have I felt like money would get me a better treatment. I will never go back to that office and I will never recommend anyone go unless all the hospitals don’t have power. I plan to call corporate and make sure they are aware of the way people are being treated in that office. I will also recommend them be shut down by the better business bureau.

Just a heads up to the general public. They do not verify insurance properly and require payment upfront with a promise to be reimbursed later once they are able to file through your insurance. It has been over 6 months and I have yet to receive a refund from them. Their third party billing company said that the facilitys bank account was compromised and is unable to process refunds via check at this time. I would exercise extreme caution before choosing this facility over other more reputable urgent cares in the area. I will not be back.

My wife and I are both Emergency Medicine physicians with 15+ years experience and there is no other place in the Upstate that we would take our family to when ill/injured than Emergency MD. Its the best of both worlds; Emergency Medicine trained physicians with all technology/treatments of an emergency department in a beautiful facility with kind/caring staff that is quick and efficient (with the added bonus of cheaper Urgent Care co-pays instead of the more expensive emergency department co-pays).

I was very impressed with the level of care I received. My wait time was very minimal. The staff was courteous and professional. I was seen by David Brancati, MD., who was very thorough and attentive. I have already suggested EmergencyMD to friends and family. In the event of another emergency outside of my regular physician’s hours of operation or on a holiday, I would definitely return to EmergencyMD for care.

EmergencyMD is a great place to work. The Docs here are awesome!

Amazing staff. Very thorough and I will definitely return for future medical services. Staff was amazing and they were also very quick and everything is on site. Considering being ill is never any fun, this place made it not so bad. 👍🏻👍🏻👍🏻👍🏻

Was charged for a CT scan (which they say they checked with my insurance said I owed due to not having reached deductible). Paid it and the were overpaid by my insurance three days after service. I am owed over $700 and it has been 4 months of daily calls. Still owed the money - terrible service, no one knows what is going on, repeat myself each call and still waiting on a refund on the over payment - which is now over 60 days and is illegal on the providers part. Each time I call to inquire where my refund is I start all over.

I had to come in here today for an MRI due to a work injury. Teresa did it & was amazing. I am claustrophobic & have bad anxiety, but she was super kind & helpful through the whole procedure. Shes great at her job.

Great service and staff

This place is great. I highly recommend it if you need an emergency doctor. The staff are very friendly and took care of me very quickly. I couldnt be more happy under the circumstances of my visit and appreciate all that they did to get me seen quickly and my issue resolved.

My whole family started going here after they saved my life. Literally. They were able to diagnose me even when the hospital could not! We love the friendly people and the amazing work they do!

EmergencyMD fast and efficient. I was taken back within 30 minutes and seen by the physician immediately. The staff was friendly and helpful. I was in and out in less than an hour and a half.

I’m not a big fan of going to the doctor but EmergencyMD quickly put me at ease. Dr. M’s professional and personable bedside manner was a relief to my nerves. Great experience and I highly recommend this place.

Treatment was great. Didnt appreciate hearing someone on the other side of the curtain say they had a bigger paper cut last week. I had cut myself at work and my employers policy was to send me to be checked out. Other than that, I was treated quickly and back to work within an hour.

When to Emergency MD, several weeks back. Staff is amazing! They ran test, did a ct scan and referred me to a specialist. Specialist called next day and had me in their office 2 days later. I would highly recommend this facility! They are not your typical in & out urgent care facility.

Couldnt recommend this facility highly enough! When I first arrived, I was impressed with the clean, yet warm and friendly environment. I was ushered in to see a doctor quickly, and he was able to diagnose my symptoms quickly (and accurately). I was directed to the pharmacy next door where my prescriptions were already filled and waiting. Its a great one-stop shop for all your medical needs ranging from primary care to urgent care!

Terrible service! My husband was sent here for pre-surgery test. They ran our insurance and kept telling that my husband had to pay the full amount. I called our insurance company and confirmed we should only be paying 20% since we met our family deductible. The girl at the front desk called some other lady claiming she called our insurance and they told her he didnt meet the deductible. They couldnt give me a reference number or anything from the call. So be aware they will try to over charge you!!They surely do not go above and beyond!!