It starts with the two young ladies who run the administrative office at check-in. They are both wonderful fits for what this position requires. They smile, know your name and quickly get you checked in, are able to answer any question regarding the facility.... Hard to ask for more. This might be an overlooked position at most clinics but they seem to have nailed the skill-set and requisite personality required for this position which in turn set the tone for that days visit. The new director could not be sweeter..she knew my name without me ever formally introducing myself to her (acknowledges me everydayYou can clearly tell that this is not her first rodeo and knows how to run this type of facility. Additionally, she seems to have made changes that have noticeably decreased wait times -- as it used to be a little chaotic. If you go in not not willing to take some reasonsibily for your current situation and VA lack of desire to actually get better you will end up blaming the center for your issues. HOWEVER, if you go in and honestly evaluate your problems with the goal of getting better it would be hard to leave crossroads without some level of success....if not outright full recovery..

I had a bad issued situation with my husband and in tries to contact some one who will be able to contact me im still waiting no one wants to help him

I just recently moved across state and I have been a loyal customer through crossroads for 3 years and I havent relapsed since I got clean this place is so unprofessional they want me to pay $85 dollars weekly when I already have insurance and they charged me out of pocket when they should of just sent the bill to my insurance. They want me to build trust it seems to be all over again which Ive been a customer for 3 years at another location! They are just trying to make it hard for me to get my medication! They are really price gouging and Ive only been here for a short amount of time and Im already looking for a new sub doctor. DONT GO HERE !!

This place Is a joke Ive never missed a payment I pay $85 a week! I get a weeks worth , every Monday an Evey Monday they dont mind taking my money but take for ever to dam call in my script! Making me late to work an then they want u to do better an get a job an then I do an then they make me late to work by not calling in my script hours after words I pay! You dont mind taking my money but u cant call in my script after I leave! I have to call them every week an get on to them its bs! There about to lose a good paying customer! Do not go here!

This place is only open for one hour on saturday, but advertise different. Horrible staff.

This place is about to be under investigation for money laundry so if you go here you might want to leave and get transferred to Spartanburg treatment associates. Just in my own experience today they when I went in to pay and have meds called in the first thing they said to me even before hi how are you was how much you paying today I asked the woman how much it would cost me to have a month paid for she told me $325 reluctantly I paid but the funniest thing happens when I went to pick up my meds... they only called in a weeks worth of medication with no explanation they first tried to tell me I failed a drug test then when they realized I wouldn’t believe that answer they switched it to I owed them money and would need to pay ANOTHER $150 to have a whole month called in and then come and pay ANOTHER $85 on wends day so I don’t owe them again they’ve done this several times I told them I asked them every time I go to pay how much I’m past due on they always give a good big fake smile and say sir you have a balance of 00 you don’t owe anything as of today but when I leave and call after HOURS of not having meds called in i call and all of a sudden I owe money again this is illegal I’ve got wit my lawyers and if the feds don’t come in and shut the down then they will have a HUGE! Lawsuit on there hands I’ve sued these kind of company’s before and im 2-2 on at least having them give up ALL there records to law enforcement. These places do nothing but scam you they’ve been caught tampering with drug test to cover there ass when they take your money. They always say sir you signed a contract an agreement wit everything in it but don’t realize that if THEY violate there own contract agreement then the entire “contract” becomes invalid. The way they operate goes like this... as long as you pay when they want money you can have a dirty drug screen and still have all your meds called in on time!however if you fail to make a payment even just one day they pull up a drug screen day you failed for something like thc and now can only have a weeks worth of meds called in at a time this is a real pain in the ass for people who come from out of state only to have to return the following week for no reason. The only time they treat you with respect and the only time they follow there own rules that they themselves set into place is when Katie or kacie whatever the woman’s name is is in the office and that’s only because she’s the person over seeing all the employees so one week they might not enforce a rule then next week she comes to work and now there back to following the rules I’m done with this place y’all might want to be to Spartanburg treatment associates are 100% better then these drug dealers because let’s be honest that’s exactly how they act prices change every week and you get treated like a dog until you give them money my own counselor ask for money the moment I walk into his office AFTER paying the front office. Somebody is stealing money and covering there ass but don’t worry Greenville law enforcement will find out who it is