I have been going to Massage Envy for about a year. Sally is by far the best therapist. She is professional and focuses with detail in areas of concern. She has different techniques of massaging, she listens to your needs and makes you feel comfortable and cared. I absolutely recommend Sally.

Jacob is the best! Always does a great job, very professional and thorough. I always feel so much better after my massage.

I have been seeing JD for the past couple years now and appreciate his knowledge, experience and attention to all details at each of my sessions. Its not easy to find someone and trust them from the start. I am very grateful and always look forward to scheduled sessions. The amount of stress I go through at work is something I can’t explain and scheduling monthly massages with him is a big part of my self care, the ability to disconnect, and stay present/mindful in the moment. He is the BEST!!

I was very pleased with my massage with Jacob! He is very thorough and listens to your areas that need extra attention. Definitely recommend.

After a long hard day at work, nothing beats the calming sound and touch of their very talented therapists. JD (Jacob) has incredible technique with a constant rhythm. Thanks again for keeping my performance levels high with the recovery the massage sessions provide. ~Randy

I have been going to Massage Envy in Greenfield for over 7 years. Gail is the friendliest and most professional masseuse I have ever met. Her skills are fantastic and she makes me feel so comfortable and at ease. I cannot say enough good things about her!!

Claire is an outstanding therapist. I have been with her for over 2 yrs. She cares, is excellent at your profession and she is simply a lovely person. Massage Envy is wonderful! Thank you Clarie for all you do for my good health!

I have had some wonderful massage sessions with Melisa. She is very good about listening to what’s going on with your body and helping you with problem areas. She has really helped with some shoulder tightness and I will be returning!

I truly enjoyed my recent visit to ME. The staff were very welcoming and friendly. My massage w/Shannon was amazing!

Lately it has been hard to book a 90 minute session with Gail, so I have had to settle for 60 minutes. She is used to having 90 minutes with me but does her best to take care of all of my issues in the shorter time span... and does a great job.

I have had several different massage therapists and find Gail at Massage Envy on Layton Avenue to be awesome. She listens to what is bothering you and helps to get the muscles relaxed without the deep digging! My physician for Fibromyalgia suggested a monthly massage and the program is wonderful at massage envy! Kudos to Gail for helping me relax my muscles every month!

Jake (JD) did an absolutely wonderful job!! Ill definitely be back! It was a tremendous help with my chronic pain & spinal injuries!!

I’ve been a member of Greenfield Massage Envy for almost 10yrs. Always clean, kind customer service team, with the best therapists. Gail has always been my favorite regular therapist however when she is off, other therapists who fill in for my appointment are just as great.

John is a very good therapist. He talks you through everything and makes you feel very comfortable. I left feeling refreshed and it definitely made a difference as I was having some neck and shoulder pains prior to my appointment.

Jacob is absolutely the best. He gets the knots out and has been great with deeper techniques. I feel he is also the most knowledgeable in regards to sports related issues.

I have been coming here many years and really am happy with Jacob. He is the best. The only things that could be added or changed to make this a five star experience, are as follows:1.Adding some sort of armrests or slings to rest our arms in during a face down massage.2. Spacing more time between appointments so that an hour massage is actually an hour.

Claire is amazing. I know that when I am with her she listens and cares to make me feel better.Thank you Claire! You areVery Talented in your professionLisa

The therapist was great. I have arthritis issues and she was able to focus on the muscles around my joints with just the right amount of pressure. She communicated throughout to be sure I was comfortable.

Have been going here for years and have enjoyed the quality and professionalism from Kelly and Gail. They were not available so I went with another provider. One of the worst massages I’ve ever had. I wanted to get up off the table. Disappointing.

Sally is amazing! Very great message! Super relaxing!!

My experience with Massage Envy has been such an amazing one. I have been a member for years and truly believe that my visits have allowed me a better, healthier life!

Kelly is the best massage therapist I’ve ever gone to

I have gotten many massages over the years but the massage from Josiah was the best I’ve ever had. I’ll definitely be back!

JD at Greenfield is fabulous! Always professional and communicates perfectly during the massage. He also has suggested other things I can do to alleviate some of my problems in between visits.

Shannon was great. I felt extremely well after my massage. She was a perfect fit.

Peter was very professional and focused on all the areas I needed help with. Highly recommend

Massage therapist Egyptsha was so friendly and kind. She listened to any of my concerns and was able to adapt treatments to ensure I felt comfortable for my entire experience. Highly recommend Egyptsha!

Been a member for a while to get discounts on my monthly massage. Andrea at the Greenfield, WI location is very professional and is able to do firm/deep massages. I always leave relaxed and refreshed! Shes one of the best!

Anna made me feel comfortable right from the start! She is very friendly, easy to talk to, and great at her job.

Everything was great, I was able to make am appointment next day. The massage therapist was awesome, talked through Everything and made sure I was comfortable.

Kelli is fantastic in what she does. She goes above and beyond to help her clients. She also gives things to do at home so I feel better in between sessions.

Sally is by far a great massage therapist. I have been going there for about a year now and have had exceptional service and come out feeeling great!!

JD was AMAZING! I came in 2 days ago because my neck was so tense I was having daily headaches for almost a month. Pleased to say I have woke up headache free 2 days now!

I’ve had some great massage sessions with Peter. He’s able to provide the very deep pressure I need to keep down the inflammation and give my knotted muscles some relief.

Best massage Ive ever had. I would definitely like to go back to her and plan to get on the monthly plan soon

The entire staff is awesome to work with! The therapists listen to your needs and provide excellent services!

Very professional and personable at same time. Melisa is great

Laura is one of the best!Great masseuse and very professional.

Josiah is the bomb. Best massage Ive had from anyone, not just Massage Envy.Armrests would be beneficial. I hav old injuries that dont allow me to keep arms comfortable or in place while either in stomach or back. Takes away from the experience and tightens my shoulders right back up not having those.

Claire is the best of the best. She has skills like no other in terms of trigger point release and solving customer problems

Anna was terrific- she worked on my areas of concern with laser focus.

I have been going to Egyptsha for the last few years. She is my favorite massage therapist. She listens to your needs and does a great job. I would definitely recommend going there.

Diane is very friendly, knowledgeable, and is so easy to talk to. She makes every facial and skin care service comfortable and stress-free!

Gail was wonderful I couldn’t have had a better person she made my neck and back feel so much better I can’t wait to see her again!

The staff are very helpful and professional. Ruth does an excellent job of relieving the stress knots and giving a wonderful massage.

I like the safety precautions at Massage Envy. Anna is a good listener and takes pride in her craft. I am so happy I signed up for a membership!

I’ve been seeing Claire for years now. She’s the best! She always does an amazing job!

Had a gift card from my children and scheduled a facial. First time at massage envy. A young woman is checking in when I arrived for her appt and was told she was schefuled for another day. No worries I thought his happens. I get checked in the young woman takes me back and as were talking I quickly learned I was scheduled for a massage not a facial. Next available appt is October. I specifically scheduled this prior to leaving on vacation. Two errors by this business within five minutes of opening its doors. Not a good or professional first impression. The only reason I will come back is to use the gift card. Terrible

Jake is awesome! Always consistent and works on the areas that bother me. I don’t know what I would do if he leaves!!

I loveeeeeee GailThis is my second time going to her and she’s my absolutely favorite. Very professional and commutative. Gives advice for at home too!

Very skilled and intuitive. Great experience with Peter!

My Massage therapist Laura is most professional, thorough, and dedicated person when it comes to my personal health needs.Laura’s massage technique is the best!!!

Jacob was wonderful! He always listens to my needs and gives a great massage!

Great experience very clean and professional staff and business

Facials are amazing with Michaela! She is knowledgeable, and totally professional.

Anna did a great job with my massage!

Great massage with Egyptsha. She is very understanding of your specific needs and treats them accordingly.

Very nice facility - ample parking - professional service!

Their therapists are incredible, specifically Ruth, which makes me so sad that I won’t be returning to this location. I am extremely disappointed by the management team and how missed appointments are handled. As a healthcare professional, I too rely on people making it to appointments but I find it very unprofessional to not follow up with clients when appointments are missed and automatically charging fees for FIRST TIME instances. I take responsibility for missing the appointment, but find it unacceptable that I was not met with any kind of courtesy when I inquired about the charge - I mostly felt belittled. Won’t be returning or recommending to anyone.

Their website was easy to navigate. I didnt find exactly what I was looking for, but it was easy to maneuver.

There have been multiple issues with this business. If I could give zero stars I would. The latest is they said because new owners took over they will not accept a punch card with a free massage that I have after purchasing and getting 12 massages already. I asked if they sent out a notice stating they were not going to accept them anymore and they said no. This is really poor service and communication. You think you are buying 12 and will get one free one and then after you buy 12 you aren’t allowed to use the free one. I will never go there again. Bait and switch. Terrible service and business.

We canceled our membership because we moved, and they continued to charge the fee and had a different reason why every time. We didnt use the membership much because they never had openings. You have to book an appointment 2 plus months in advance, and even then sometimes they canceled the day of.

She was professional and did a great job

Irate number three stars because of communication and I have not been there physically to give five stars I believe that this is a good place though I would highly recommend it

I felt great afterward! Very professional

I have constant back pain and I called to set up an appointment to do stretching and massage. I was trying to do everything online however the code was taking forever. I called and the lady I spoke to was not helpful and after 10 minutes I still had no appointment just excuses about how she doesnt know how the online booking works. Dont they train for that. I asked for her Manager and was on hold for 3 minutes. After being on the phone for 20 still no appointment because they have to look up your old account even though the information is not accurate and you still cant sent up an appointment. They will hold your appointment with credit card once they look up and setup your new account. I told the lady that after 20 minutes I still have no appointment. I work in customer service I could book a lot in 20 minutes and she said maybe you shouldnt come to this location. Please boycott this location.

I enjoyed the experience so much that I have a monthly membership.

Great massage by claire.

My therapists was excellent!

Felt very safe in terms of Covid precautions. Excellent massage and facial. I have already scheduled next appointment.

Egyptsha is amazing!

Jacob is awesome !

I am a member at Massage envy and i for the most part i really like it. You dont have to be a member to get a massage here but I believe you need to provide cc and billing info when you make an appointment if you are not. Most of the therapists are very good and when you make an appointment, you can always ask for a therapist who is capable of your pressure preference. Nice facility and staff. And they recently just hired more therapist so less wait time to make an appointment.

Shannon was a very professional therapist and was receptive to what I needed. She did an amazing job and. I felt better and was more relaxed when I left. The room was very clean and comfortable. Very relaxing.

One of the best places to get massages in the city! Professional staff and attention to details. Relaxing atmosphere. Ive been a member for over a year and Ive never had a bad experience or a single complaint. They just did a remodel and it turned out beautiful and they now offer facials as well. Do yourself a favor and check this place out!

Shannon is awesome

Had a massage done by Ruth while I was pregnant. It was so relaxing I nearly fell asleep! Cannot recommend enough. A bit out of my price range otherwise I’d have a membership.

This is my first time here in massage envy. Peter is my massage therapist and he is so kind he makes sure his pressure doing good. he did a good job and help me with my stiff on my neck and my lower back. now i feel so good and relax. i love the smell of the oil essential and the room so quiet with the stress relief song. i would definitely go back here again.

Finding Kelly at Massage Envy Greenfield Wisconsin has been refreshing. She is one of my favorite massage therapist I enjoy my time with Kelly she makes me feel so relaxed and refreshed and weve had some good conversations also. I would highly recommend Kelly she is a real professional and she will make you feel at ease.

See above.

I’ve been going to Ruth for a long time now and she is wonderful. Always leave with my pain relieved. Nice atmosphere!

Nice and clean. The staff is very helpful and patient with people!

Love the service and care each person provides their customer. Every massage is different and wonderful. I have the membership and love the roll over and sharing options. Life can get busy and they make sure you keep the service you pay for.

My therapist, Nyssa, is fantastic. The pressure is just right and Im able to completely relax. The front desk is friendly as well.

Was just there today. I will be back. Great massage but not the best i have ever had. The facility is amazing and the staff is very professional.

Nice work they do but you may have to spend some time(sessions), finding a therapist that is a good fit. Best to find a few so scheduling isnt a nightmare as they are busy. (Especially for the couples room.)Try to schedule two months out if you like to be regular.They used to give free half-hour every year for members but stopped. They say you can sign up for incentives on line but I have had no success(this and availability is why the drop of a star.). If you join with auto-payments monthly the price is much lower.

I have to say something first my massage therapist was great the job was great however this place as a whole was an extremely disappointing experience. People get massages too relax not deal with high pressure sales tactics. I asked not to be talk to and found it strange I had to come early to fill paperwork. They actually now have singed yearly contracts. You believe that $60 a month and you get a massage. I would almost bet its probably busy when you call to book. The waiting room they where on the phone upsaleing the entire time. She asked if I wanted to go into the quite room while I waited I thought was nice until I realized they didnt want me to here the sales tactics. My massage therapist did a great job and I would have been back in two weeks had he not keep repeating over and over again how he needs more time to work on me that my 90 minute appointment wasnt enough. And kept encouraging me to set an appointment within a week. The entire point of massage is to relax not be up sold. I recommend going to a locally owned parlor I had no clue this was a chain store all about $$$$ yes I do have $$$ but I went to relax not be sold a gym membership

There is ABSOLUTELY nowhere on their website that says anything about pricing which really grinds my gears. Also would have been great to know that an hour long massage is regularly $90 and only $50 on your very first visit. When buying gift card for others itd be really nice to know this because now my family members gift cards arent even enough to pay for a full massage. Employees need to be more hands on with this. Such bad service, never going back

Cancellation on friday when massage was scheduled for Sunday. Very Classy. But not really.... never going here...

Good massages, IF you can get an appointment thats not many weeks out. Last summer we were told appointments were so far out because staff was reducing hours to enjoy summer, looks like the same thing this year. Disappointing that you can pay for a membership and not be able to use it.

Hour massages are really 45 mins with prep time outside of that great service.

Talented massage therapists. Facials also. Relaxing atmosphere. I am rarely disappointed. When scheduling appointment be sure to indicate if you looking for relaxation, therapeutic, or deep tissue massage to get the therapist that is able to accomadate your needs.

This location is the best one so far and what makes it great is Sandy one of the Therapist for massage. Super knowledgeable and friendly! Will continue to come back to a great and awesome massage

The location is great but my masseuse left much to be desired

My massage therapist did a great job with actual massage, it was exactly what I asked for! I wish that I would have had more information about how the massage would go, or a brief summary of what my visit would entail. I was escorted to a room and informed that we would start face down. Then after the massage I was escorted out to hear about the packages the spa offers. I afterwards had a friend inform me to drink lots of water, and when I mentioned soreness, they told me to make sure to treat it (ice/heat). I wish they would have informed me at the spa. Overall it was a good visit, just wish they would have given me more information, as I told them it had been a significant amount of time since Ive had one.

I mailed form to freeze my account in February and they stated they never received it. Now they deducted monthly fee out of my account., which they wont reverse. In addition, they started a $10.00 monthly hold charge, started in March. Which they wont waive. I asked for owner Terry to call me, no return call from her . I have been a Customer for over 10 years. WOW that is NOT good Customer service at all. What happened to working with Customer, because word of mouth goes a long way.Not a happy Customer with there way of trying to resolve the problem.🤔🤔🤔🤔🤔🤨🤨🤨🤨🤨😐😐😐

Been a member here for about 5 years, they are professional and very friendly. Remodeled last year, which really helped freshen up the place. Would reccomend to friends!

Do NOT go here if you want to get the massage you asked for! In 10 months, I had 3 massages that did not cover the area I asked to be massaged. It was a different area each month, depending on where my pain and tension were worst at the time. Last time, I asked to speak with the manager. I was told he would call me. It has been over 6 weeks, and I have heard nothing. I should have suspected he would not call when the receptionist asked me if I would be renewing my membership. I gave a polite but firm No. She asked if I still wanted the manager to call? Duh! Chase wold not cancel the charge for me, either. Clearly a chain business cannot be trusted to give a quality massage product. It appears they feel no obligation to provide good service. I cannot strongly enough recommend NOT to go here.Additionally--LOTS of pressure to tip. And tip highly.

Great rates for the quality of the massage therapists. Booking can be a problem if you dont plan ahead. Have been a long time member, and love the ability to use the membership across the nation.

Bought a couple’s massage for $170, it was more of a body/back rub than a massage. Highly disappointed!! Will probably go to a salon next time with actual massage therapists.