The office staff are patient and kindThe Drs are knowledgeable and preciseAnd these folks are the best....Their expertise is what allows them to give us back the gift of sight....You cannot put a dollar value on that

What kind of legitimate drs office cant email or fax a prescription to a online glasses store i now have to drive hrs to get my paper when they could have given it to me when I left or would simply send it to a legitimate glasses manufacturer

Dr Guymom is quick, knowledgeable, and talks to his patients as people rather than patients. Erica was helpful, kind, and sweet during the first part of my exam. Optical was fast and extremely helpful, especially with insurance coverage. The rest of the staff seemed quite busy but they were also exceptionally generous on their time with patients.

I recently needed to update my prescription. This was my first time going to Cascade EyeCare Center. After getting my updated prescription I looked through the eyeglass options and realized I still really like my four year-old frames and asked if we could just replace the lenses. They said “of course!” I never felt any pressure to buy anything and they were very helpful in getting my lenses updated so I could keep the frames I already owned and liked.I was really happy with how nice everyone was and how easy they were to work with. Great job!

The staff showed extreme patience with my daughter installing contacts for the first time.

I came in today for a schedualed diabetic eye exam and there were several people waiting, many not wearing their mask correctly, several people with sniffles, coughs and sneezing. I had to cancel because i did not feel safe...they need to limit amount of people in and stop people that are coughing and sneezing but they did not, again i did not feel they cared about my best interest only how many they could pack in the door.

Fast, friendy. Good Doctors for serious eye ailments.Pretty store. Good selection of frames. They know how to fit glasses.

Always have had a good experience when I go in, this is year 4 and never had a bad visit. I can get glasses in the same building for convenience. Might cost a bit more but easy to have it all in one location.

Excellent service and totally accommodated all my needs!

We needed an ophthalmologist following an eye injury, so it was an emergent situation. We phoned Cascade EyeCare Center and immediately got an appointment with Dr. Guymon. The back office staff was so caring and compassionate that we felt that we had been their patients forever. And, Dr. Guymon was over-the-top compassionate, knowledgeable, and expert in the care he provided. Words cannot express how thankful we are for the care that we received. What a blessing it is to have found Cascade...and Dr. Guymon, and his amazing assistant, Nicole.

Just discovered i was turned into collections for $10 bill i didnt even know i owed. Nice, real nice!

I would not go back to Cascade Eye Care if you paid me...i started going there to Dr. Leavitts father 25 years ago, who i adored and had a wonderful relationship with , even though we had a little confrontation once which i tried talking to his son about, who works there now , but his son couldnt handle the conversation and split with an immature demeanor. But, thats not the only thing wrong with Cascade Eye Care...walking through there is almost spooky compared to 25 years ago...now, the whole place is about pushing glasses on you...they dont tell you that you are having a lens exams you are required to pay $40 upon leaving...they break that news to you after you start to leave...and you have to leave with all these glasses they want to sell you looking at you in the face...all employees are dressed in black, all women no men, most over weight, no make up, no individuality...Dr. Leavitt dresses like a hippie compared to any of his staff...i think this place will go well with really older people...i doubt anyone in their right mind , who is younger and wants vibrant, professional care , would go there...Dr. Leavitts aid is pleasant and professional but Dr. Leavitt can not handle confrontation without freaking out just goes into the denial mode and does not really care...regardless, the interior of the office, the staffs dull black attire, lack of a male helper at the windows and rank , overbearing commercialism leaves a rotten taste in my mouth...im getting another Dr. in Medford...oh, well...times are a changing...

Staff is very knowledgeable and personable, providing the best possible care!

Terrible experience with these people. I was referred here by the Walmart eye doctor regarding cataract surgery and can only say to people to look elsewhere.There is a reason their rating is the lowest around.

Called in November for exam couldn’t get in till March. They called me in late January to say doc wouldn’t be in that day an wanted to move me a couple months further out. I finally hung up and called another office.

My exam took 15 minutes, it took 45 minutes for the glass lady to get me done. Many of the staff are morbid obese and not the most healthy place to be. Cant breath etc. They took 30 minutes to figure out my wifes new glasses and her exam took 15 minutes. They have major process issues.