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Grand Rapids Ophthalmology
4475 Wilson Ave SW, Grandville, MI 49418, United States
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Ka
Review №1

I have complete confidence that Dr. Hessler can help you improve your vision. After 53 years, I don’t have to wear glasses anymore! He answered all my questions which were many. Staff before and after surgery were excellent.

Ke
Review №2

I was seen by the Doc rather quickly, that was appreciated as I felt something in my good eye. I am blind in my other. Very pleasant staff.

Th
Review №3

A VERY PLEASANT AND COMFORTABLE PLACE TO TAKE CARE OF YOUR EYE CARE WITH FRIENDLY STAFF AND KNOWEDGEABLE DOCTORS AND OTHERS TO ASSIST YOU.

Ri
Review №4

This was my first time at GRO. Dr. Hessler was concise, friendly, and proficient. He was everything I would need for my yearly routine eye exam. The nurse was proficient and friendly. The office staff went out of there way to accommodate me with my special needs, and to explain the billing procedures. I thought the prices for new eye glasses were a little too high for my budget, but thats just me and my circumstances. Al in all, I would recommend GRO for your vision needs. They are located in the Mercy Health Center, with easy access and plenty of parking.

Re
Review №5

They were very friendly and organized. Dr. Hassler showed great care and concern for my eyes and total well being. He answered all my questions and concerns.

ro
Review №6

Very thorough and informative. Made my experience very safe and comfortable. Amazing technology now days !

Li
Review №7

A wonderful surgeon. It was scary to have someone operate on my eye, but Dr. Gohel answered my questions and made it much easier. I had all positive experiences until my last follow up visit at six months. That time I waited almost 45 minutes in the examining room for the doctor to be able to see me, and none of the staff checked in to let me know he was delayed. That was annoying.

Ma
Review №8

The staff and doctors are amazing! Unfortunately the wait in the lobby/ waiting area/ patient rooms is way too long. I understand there are way too many patients to be seen, but the web page should advise patients that the wait will be long and to plan according.

Ma
Review №9

The receptionist and technicians were very friendly and professional. The doctor was on time and very thorough. Great exam overall.

Je
Review №10

DR. Hessler is very good taking care of my eyes. He takes the time to explain things and is patient to answer my questions. Hes very personable and friendly.

Br
Review №11

The people here are very nice BUT there is always a wait over 2 hours for my girlfriend for some reason. By time they get to her, her eyes wont even be dilated by time they get to her! They clearly need more Doctors.

Ge
Review №12

Dr. Hessler is always professional and the staff do a wonderful job.

El
Review №13

Very thorough, friendly staff, and I feel very comfortable with them all. Would recommend them very highly.

Ge
Review №14

Very well organized and very knowledgeable of what they are doing

Ja
Review №15

Dr. Parin Gohel is very thorough in his examination of my retinas each time I visit. He asks relevant questions and listens to my answers as well as any concerns I might have. I’m very happy to have my eyes under his care.

Li
Review №16

I just met Dr. Hessler for an exam regarding cataracts. An extremely pleasant and patient dr. He explained the surgery in terms I was able to understand so dont feel so nervous about going in for surgery. Everyone is always so friendly at GR Ophthalmology.

He
Review №17

Great place, staff, doctor. But a little slow getting your in to see the doctor. You almost spend your whole day.

Pe
Review №18

Dr Hessler was very knowledgeable about my eye problem. He was very kind and personable. I was at ease with his staff and the testing that was done.Great office staff to assist with your appointments.I would highly recommend Dr. Hessler.

Ly
Review №19

Long wait always !!! Be prepared almost 2 hour wait !!! Got my eyes dilated 2 hours ago while waiting Im no longer diated ... The guy that took my eye pressure did not care if he was hurting me or not

Je
Review №20

Dr. Parin Gohel, MD was very patient with my husband, as he is very hard of hearing. He did a nice job and look forward to seeing him again.

Jo
Review №21

Dr Gohel and his staff provided outstanding service. I was most impressed by their attention to detail and the atmosphere they generated in making a very stressful situation extremely pleasant. Everyone was courteous and highly professional. Would recommend without hesitation.

ri
Review №22

Appointment on time, in and out quickly. Very satisfied with the service

Ke
Review №23

GRO has there hands full with my complicated eyeglasses prescription. They always do a great job treating me as a valued patient.

Ka
Review №24

The office staff are very friendly and helpful. Dr. Veldcamp was very thorough and explained my condition and what was necessary to help me.

Ri
Review №25

Doctor was real great on answering my questions

Ka
Review №26

This was the first time I saw Dr. Hessler, and he was very pleasant, and very thorough. I enjoyed having him as my Dr.

Gl
Review №27

Dr. Velkamp was friendly and helpful is treating my eye problem. She explained things in a way I could easily understand

D
Review №28

Dr Hessler is fantastic, put me at ease with the procedure and let me ask all my questions before and after, which was very important to me.

Sh
Review №29

My daughter has sensory issues related to her eyes being touched / eye drops. Last year Dr Veldkamp and staff were very patient with her. This year they made accommodations to make the experience easier for her. I really appreciated their patience and willingness to work with her to make it a good experience!

Fa
Review №30

I feel Dr. Hessler is extremely kind, caring, very understandable, clear speaking. Sense of humor. Clean. Calming. I would recommend you have your cataract surgery with him.The entire staff at main office at Granville also Walker is efficient, kind and extremely caring.Neither my husband nor I have waited very long to be taken back to exam room.Janene Fitzpatrck

Le
Review №31

Someone to greet or direct to where one would wait for apt. I thought his apt. was w/Optometrist but instead Hunter was scheduled for an ophthalmologist apt. It was not made clear so 10 min. was spent waiting for someone to notice us.

Br
Review №32

Dr is good but 2 hour appointment is ridiculous..our time is valuable as well as the physicians..was here with my husband and everytime its ridiculous how long it takes..they need to address this problem.

Kr
Review №33

Very well run busy office and Dr Gohel and his assistant were great at reducing any anxiety regarding treatment needed

Ma
Review №34

Margaret has been so sweet and friendly and the service we have received has been amazing. Probably the only doctor visits my daughter doesnt complain about going.

Ab
Review №35

Great service. Excellent experience from Dr. Gerard Choryan

Li
Review №36

I worked as part of Blue Sky vision for 14 months. One of the benefits the employees of BSV receive is that they get free annual eye exams within the BSV team. GRO Grandville billed ours incorrectly, and about 6 weeks after my spouses annual eye exam I left the BSV team and moved to another group. Now theyre trying to hound use for $275 that should have been covered under medical insurance, And that was already included as part of employee benefits.I would not recommend Eye Care Partners, Blue Sky Vision, or Grand Rapids Ophthalmology, simply because of their billing policies, and their immoral billing behaviors toward employees who are, will soon be, or have left employment within their group.

S
Review №37

If I could give less than 1 star I would. I had an appointment scheduled and over an hour later I was still waiting in the waiting room. I was not taken back to a room, I had not seen a doctor and had no updates. Why in the world would this business think that patients can spend an entire day waiting around to be seen. What is the purpose of making an appointment when you wont be seen at that time? No apologies, it just seemed as if this is normal practice for this business. Under no circumstance will I be back

Ro
Review №38

Dr. Gohel and his staff were great. They made me feel very confident in the eye care that I was receiving.

Do
Review №39

Dr. Veldkamp is so sweet to us. She is so accommodating and efficient. Thank you for all you do!

He
Review №40

Yesterday, was the first time, for me visiting this location. Customer service, was nice,professional. The waiting,is a little to desire.overall the service, was great, the doctor, took time to explain, problems, procedure. I felt,I had accomplished something. And that is very rare,these days. Thanks!

Ro
Review №41

I FULLY TRUST Dr Gohel with the care of my eyes

Te
Review №42

Wonderful Place to go. Kind and Understanding People.

Pa
Review №43

Dr. Ronald Hassler is excellent doctor and awesome personality. Highly recommend it!

Am
Review №44

Grand Rapids ophthalmology has always been great! The doctors and techs are friendly and do everything to get it right. Very pleased with them as an eye care provider.However, I would not recommend buying glasses from them, unless you want to spend a TON of money. I went in with insurance and they estimated it to cost me $500 (even with insurance). And my prescription isnt special in any way. Dont waste your time. Person trying to sell them to me kept trying to get me to buy them. I also asked at the beginning if my insurance covered both glasses and contacts and they said yes. I found out at the end that it actually didnt cover both. Total waste of my time. Will never buy eyeglasses from them.

Ji
Review №45

Dr Choryan is always very complete is his exams. Im very comfortable with him, we have been seeing him for many years.

Jo
Review №46

I go to the Grandville office and they are prompt, professional and friendly. I have had Dr. Choryan as my doc for several years and he is right on with my concerns and my needs for eye care. I would recommend this office to anyone looking for great quality eye care.

te
Review №47

Great doctor would recommend him to everyone .

Su
Review №48

Very pleased with Dr. Gohel, very personable and knowledgeable.

Pa
Review №49

The Doctor checked my eyes again and found the prescription was off a little. As Doc said it needed to be tweaked a little. I am waiting for new lenses to come in right now so I am hoping all will be great as soon as I get them.

Ly
Review №50

Dr. Choryan always does a thorough exam and listens to any concerns that I might have. Just recently I had some hot bacon grease splash in my eye and Dr. Choryan take good care of me.

Li
Review №51

Very one was very nice .

We
Review №52

She was very thorough and professional with a patient that is having trouble trying to figure out exactly wrong with an eye

Da
Review №53

Very thorough and professional

Gr
Review №54

The doctors and medical staff are wonderful and are to be commended. The optical department staff, however, does not earn the same level of recognition.

Ro
Review №55

Dr. Hessler is very Professional and answered my Questions

Su
Review №56

Dr Hui was wonderful. Very personable and knowledgeable. He made me feel very comfortable. He did a great job of explaining what was going on with my eyes. He answered all my questions.I would highly recommend Dr Hui to family and friends.

Bl
Review №57

Never sent me a bill and forced my fee on a collection agency. I would rather go blind then deal with them again.

Mi
Review №58

Jesse Stuhan is fantastic. He is so patient and knowledgeable. I am grateful for all of his helpful suggestions and his never ending positivity. He has worked with me with my contacts. I am a first time user and he hung in there with me finding inventive ways to help with my success. Thank you for hiring such an awesome and knowledgeable person. My experience has been memorable.

Ro
Review №59

I have been coming here for several years. The staff is always very cordial. Most of the time I have had a very positive experience and my glasses have served me well. I did have one experience that took 3 tries to get my prescription correct.

Re
Review №60

Conscientious and thorough eye care. The only reason not 5 stars is that I had to find out about Blue Tech glasses through a coworker who also goes to GR Ophthalmology. I had expressed my concern about working on computers and having trouble w fluorescent lights to the routine eye doctor and was told there was no solution. I am glad my coworker has a doctor that can help us both!

Na
Review №61

All together a pleasant experience. The staff was very kind and helpful. Dr Tholen was very personable and very thorough with her exam. She found an issue and referred me to another doctor for more testing. The issue was given immediate attention. Thank you!

Lo
Review №62

Dr. Wilke is compassionate, honest, and trustworthy. He is excellent at his work. My most recent experience was the best. Chantal M at reception was very friendly and helped me tremendously with insurance info and was both compassionate and efficient. Excellent service overall.

Ka
Review №63

Dr. Wilke is amazing ! I would highly recommend him to anyone all around friendly and personable. Always has your best interest at heart. He truly loves his job !

Em
Review №64

Dr. Choryan is extremely competent, knowledgeable, and has a kind rapport with all of his patients. I wish all medical practitioners had his arsenal of skills! He is an OUTSTANDING doctor, and I recommend him highly.

Pa
Review №65

Such a great office! Everyone is incredibly helpful and friendly! Dr Choryan is awesome and great at making adjustments to what I need with my contacts and glasses! I highly recommend him!

Ke
Review №66

I was so happy with the experience. I was informed fully. He anticipated my needs. Went over everything thoroughly. I was just all around satisfied.

Ja
Review №67

Dr.Veldkamp was very pleasant, took time to explain her findings concerning my eyes, gave me samples to try & ordered some contacts for me to experiment with before making a decision. Great office, knowledgeable staff, & fantastic help in picking out new glasses! 👍🏻

Ho
Review №68

Very nice front office staff and the nurse Jenna was so great. She was so good with my son! Dr. Veldkamp is a such a wonderful eye doctor and ensures the prescription my son needs is just right. Very satisfied!

Sa
Review №69

Dr. Wilke was friendly and caring. The staff that helped me choose new glasses were patient and helpful. I was surprised how much more affordable my new glasses were instead of the chain eyeglass store I had been going to.

An
Review №70

Dr Veldkamp was great. She was thorough, expeditious, kind, connected with my 5yr old daughter, kept her engaged, gave an honest assessment, spent adequate time with us, was very calm & nurturing. We highly recommend her to others!

Br
Review №71

Very professional, friendly staff. They worked with my scheduling situation and were very helpful to get me in and checked put in a timely manner. Will go back for future checkups and highly recommend to anyone.

Em
Review №72

Doctor was awesome! Very kind and informative! Very understanding when I changed my mind about getting contacts. I would definitely recommend this office! Only bad side, they haven’t called me back about scheduling contact classes yet!

Ch
Review №73

Dr. Wilke was very nice. He answered all my questions and made me feel comfortable. I would definitely recommend him to my friends!

Ch
Review №74

Both my boys had an excellent experience at Grand Rapids ophthalmology at 7 mile Road. The doctor was young,professional and kind. A very positive experience all around.Thank you!

Am
Review №75

Kind and courteous staff! Knowledgeable and forthcoming physician with exceptional people skills. Thank you for your expertise!

Ci
Review №76

I have been suffering with seeing with both eyes going on three years and after an hour I had an answer. I really appreciated time to try to explain and her finding an answer. Looking forward to working it out and being able to read without closing an eye.Thank you for you help!!!

Le
Review №77

Very professional and friendly dr! He explained what he was doing and was very efficient. Great experience overall purchasing glasses too.

Bo
Review №78

Dr Wilkee is terrific. He is so kind and helpful. I am very comfortable seeing him. Love him being my Doctor.

Ly
Review №79

Great service. Very attentive to your needs and care. Turneed a very serious eye problem into a very positive ending.

Je
Review №80

I had a very pleasant experience at Lakeshore Eye. I was greeted with a kind smile and was seen by the doctor quickly. I appreciated that the doctor and staff took the time to answer my questions and I look forward to returning in the future.

Ka
Review №81

Dr knew what was wrong. Gaveme simple instructions to correct my eyes.I didn’t need new glasses. Found out I was sleeping with my eyes partially open. And my fan was blowing in my face. Moved. The fan and mich better in the morning

Zv
Review №82

Great treatment. Dr. Gohel is very clear in diagnostics and what is to be done next. My vision improved a lot since I was treated firs time.

Ra
Review №83

Dr. Gerard Choryan is excellent, professional, understood my issue and offered a solution. Is genuinely concerned about me. I find this so true every year.

Ma
Review №84

Thank you for helping me.You the first Dr I saw and the women that set up my prism are all very competent

Me
Review №85

Ive been going here for years- I really appreciate theri very high quality care and clearly skilled staff in whatever role they have. I would recommend this to anyone.

Be
Review №86

Staff was super helpful and patient as I tried to figure out insurance information. And they were kind and caring!

Sa
Review №87

Dr. Wilke and the staff there were great! Very friendly and helpful. I had a great overall experience!

An
Review №88

I like Dr. Abby Veldkamp she was nice and understanding. And answered any questions you may have. Hope to continue to have her in the future.

Wi
Review №89

Wonderful staff. Quick service! Nice selection of frames.

Ma
Review №90

I give your place a 10!! I just LOVED my eye Dr. Fenton (I probably didnt spell that correctly I apologize), from the Holland location, and the knew Dr. I just saw at your Grandville location gets a 10 as well!! Very polite and showed a lot of care and concern. Dont get that much these days and that was GREATLY APPRECIATED 😊

Lo
Review №91

I was very pleased with the care I got at Grand Rapids Ophthalmology. Dr. Wilke noticed things others had missed, clearly explained every detail and gave me lots of good suggestions.

Jo
Review №92

I find Dr Gohel to be very professional and knowledgable of my eye problem. He does an excellant job of administering the injection with little or no discomfort. He is always friendly and has an excellent support staff.

Ti
Review №93

This was my first appointment with this practice tho I’ve had many years of personal experience as an ophthalmology patient outside of Michigan. The process from my initial phone call through the medical exam, and checkout, was efficient, effective, courteous, friendly and professional. My expectations were exceeded.

Wa
Review №94

My visit was very efficient. The staff were very helpful and you could tell they really cared about helping you as best as they could.

ka
Review №95

Saw dr moorehouse today, I feel like he was rushed and did not explain cataract surgery very well, told me to decide if I want it or not, I feel the dr should tell you that, just felt uncomfortable with him and dont think I would let him ever do surgery on my eyes

Ma
Review №96

Dr. Choryan was very thorough and pleasant. I had concerns after my cataract surgeries about my vision at night. He agreed that a mild RX for night driving would be helpful. I now have glasses in my car and I can read the street signs at night!I was also concerned about the loss of eyelashes after my surgeries. They have thinned so much that I get debris in my eyes on windy days. There doesnt seemto be enough lashes to protect my eyes from dust and dirt? He said we could address that issue but we both forgot about the problem after my vision exam. I was hoping there was a remedy for this problem?

Ki
Review №97

Dr. Veldkamp worked very well with my autistic, non-verbal teenager. If she can manage to check his eyes, I imagine, shell do wonders for anyone who has a challenging child. My only slight observation is that the lobby is quite crowded, but, once you are moved to the pending visit waiting area in back, things are much quieter.

Me
Review №98

I get shots for Diabetic Rhetinopathy every month from Dr. Gohel. He and his staff are always so nice and try so hard to make this unpleasant procedure as comfortable as possible. Id recommend this office,and have,to anyone needing any type of vision care.They are wonderful.

St
Review №99

We really like the doctors there, but the rest of the staff and the way the office is run, is terrible. I just waited over 2 hours for a 5 minute doc visit. Had a referral from another office and reports were send before visit, but two of the techs had no idea why I was there. Even the doc had to be told that theres a referral/report from the referring doctor. Then to add insult to injury, I had to stand in line with people checking in to check out. Somebody needs to look at how this office is run and make some changes to be more efficient. A lot of patients have to take time off work to see a doctor and cant afford to waste 2 hours waiting because of poor management at the front lines.

Ly
Review №100

Very kind, listened well, and explained things very thoroughly. Really liked him and his bedside manner.

Information
4 Photos
100 Comments
4.8 Rating
  • Address:4475 Wilson Ave SW, Grandville, MI 49418, United States
  • Site:https://www.seeitclear.com/gro-locations/grandville/?y_source=1_MTMxNDYyNzMtNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 616-588-6598
Categories
  • Contact lenses supplier
  • Ophthalmologist
  • Eye care center
  • Lasik surgeon
  • Optician
  • Optometrist
  • Plastic surgery clinic
  • Skin care clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–7pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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