I came in due to severe knee pain from a serious car accident I had suffered 5 weeks prior. I explained that I had severe swelling, numbness, and pain to the touch in the left knee, but was mostly concerned with the extreme pain I felt in the right knee while being active. I was seen by Pamela Klinkner who quickly dismissed my concerns, stating that 5 weeks simply wasnt enough healing time. She boasted her 20 years of experience, basically telling me she knew better than me, and I just needed to believe her. All I wanted was an MRI of my right knee to rule out any soft tissue damage. After 15 minutes of arguing with her, she finally ordered a CT of my LEFT knee. Needless to say, I changed PCPs immediately after. 3 months after the accident, I finally got my MRI and discovered a complete fracture of my right kneecap. The specialist said he couldnt believe it healed on its own, and Im EXTREMELY lucky. So if you want a doctor who will actually listen to you and not risk serious long term problems, I suggest you look elsewhere.

Dr. Boutell is amazing with our kids! (Ages 7 & 2 weeks) would recommend him to anyone looking for a pediatrician. Takes his time with patients, listens to your concerns & answers all questions/concerns thoroughly.

This practice has really gone downhill. Calls are not returned in a timely manner, referrals are placed weeks after the office says they will be in and to a different specialist than originally told, the office staff has become increasingly rude and will hang up the phone on you. They also charge you for the first time you request your records to be sent to a different office which they did not previously do. Glad to be leaving.