Good staff nice and clean thanks to all the nurse 🐱 and doctors that are always there when needed.

Worst health care experience. Receptionist/ nurses were great then I met the doctor. Never been so blatantly marginalized, go somewhere else or dont be surprised when the appointment turns into a referral for NA/rehab because you drink coffee or smoked a joint in the 90s.

I brought my son in to get a covid test . Cant get ahold of anyone. aAfter not getting the results for 9 days now I called his doctors that sent me there and they said the lab never got a sample or it was now lost . To top it off, when I brought my son in and told the nurse I may have got sick from him, She said I should base whether I have it off his results. I thought that was peculiar.. Also she only gave him a test up one nostril... I know people do it that way sometimes but if its not as accurate why even do it..If someone messes up with your testing dont call because you wont talk to anyone. If you have concerns about anything call whoever sent you to this (place)

Im really happy that I left my old doctor for this location. Doctor Gabriel William is by far the best doctor. Hes always on top of all my needs. I highly recommend this facility to everyone and anyone.

Great clinic, phenomenal staff, and providers. Love being a patient here. They even have a room dedicated to donations for families in need: We have donated cribs, baby clothes, diapers, changing tables, all from our own generous neighborhood. Its obvious they care for the whole patient there and for the community, I would recommend to anyone!

I like my doctor, explains things very well and follow up is great! I recommend this clinic to anyone!

I been on hold all day and nobody answered the phone. Seems like it will tell me if they’re closed. I swear these health care facilities going to make me be convinced that natural remedies is better then depressing clinics.

I have been taking my grand kids here for 2 years. Dr. Bender (now Kilner) USED to be an awesome doctor. Coincidence or not, since her name change, she is extremely rude and finds pleasure in talking down to people. This has happened on More than one occasion. The nurses are no better. Very rude and if you ask questions, they enjoy giving smart answers like you are the dumbest person Alive. Call backs take 2 or more days as well. If the nurses werent just as rude, I would just change doctors but since that is not the case, we will be transferring to a new office. I DO NOT RECOMMEND THIS CLINIC

I really appreciate this clinic. Everyone is professional and kind. My doctor is hands down one of the best doctors I have seen.

Hands down, the best care Ive ever received. Every single worker there was nothing but kind. For once, I actually felt like a medical office cared about me. I would absolutely recommend them to anyone who has struggled with rude doctors in the past. This is a place that truly wants to see you get better. They helped us apply for health insurance and got us in for an appointment the same day. They are absolutely incredible! I wont ever go anywhere else.

Drs at the clinic have been treating my family for the past couple of years.We have always had the best of care! Would recommend.

I was hung up on twice by two different nurses both were trying to talk while I was talking had a emergency had been out of a medication for a week was told the doctor wasnt in and it would take up to 24 to 48 hours for them to review my case for a medication that I was on a taper for. I would not recommended this clinic to a dog theres nothing working there mostly but a bunch of rude Mexicans Im not prejudice by far but this clinic sucks ass

The worst doctor office ever. Me and my family has been there for 12+ years. They have all new doctors and they dont seem to care as much. Wouldnt recommend this office to anyone. THE WORST EVER!! The doctor Brianna Bender very bad attitude. And she has a habbit of thinking people are lying about giving kids there medication. 2nd time of her accusing me of not giving my kids there meds. She needs to go back to the clinic she cane from. Not to mention Dr. Kennedy she acts as if shes scared to even touch her patients. Shes always rushing when she in the room with you like slow down let me tell you whats wrong with me. The whole place needs to go bye bye. Every since Dr. Stanford and Dr. Berry left that place has went all the way down the hill. avoid this place if you have to. ****ACCEPT ONE NURSE (KIM) SHES THE BEST.

Worst clinic Ive in michigan, the worst and the most disrespectful and rude employees there.I was their customer I became their customer as a refugee, and I had to active my health insurance after the 8 months, and they asked me to make interview with Katrina after I made the interview and filled the application, she told me to bring my bank statement, and that she will call me and after I did what she asked me for. I didnt receive any phone call. when I went to the doctor and told them about my issue thry told me to make appointment with Katrina again. and theu didnt allow me to see the doctor again while I was in need to her till I make the interview with Katrina again since I made it befoer. and they transferred me to Katrina and when I asked her why do I have to make another appointment with you, she said cause I told you that you have to call the number I gave you and to bring a bank statement and you didnt do. while I did bring tje bank statement and I gave it to Karmen to give it to her,and she didnt ask me to call any thing she just asked me for a bank statement and I gave it to Karmen the front deskafter all this she talked to me in direspectfull way, she was very rude to me.after that she hang out the phone on me. and I asked them if I can meet with another person. they told me to go to the DHS to fill an application.above all this when I saw the doctor she wrote a 3 prescriptionsfor me while I received just 1 and when I called the nurse, she told me that you can get the others but thry will charge you. since I used to get it for free, since my insurance was not activatedand the forced me to see Katrina again to active my insurance so I will be able to buy my other medications, while it was very important medications.I told them I dont want to meet with someone like her cause she is very disrespectful and mean person. and I cant afford to pay for the madison and Im in need to it and I bought the previous for free with the same prescription.they didnt allow me.Im anyone wants to go there, to go to another health center. because here they are very disrespectful and rude agencies and customer serviceand they dont have feeling upon their patients, neither a mercy.I wont ever step to there again.

Dr.Briana Bender of the Browning Claytor Health Center in Grand Rapids, Michigan is the most incompetent general practitioner that I or my husband have ever had the displeasure of seeing. Refuses to write me a prescription for Copaxone even though I am unable to see a Neurologist until December 11th (they are all booked on my side of the state). Told me GPs couldnt prescribe Copaxone. Shared Solutions tells me they can but it depends on the doctor.I told her of all the side effects and she still refused to prescribe even for the 1-2 months that would have gotten me from my prescription ending on 10/31 to my 12/11 Neuro appointment. In addition she has a NASTY habit of sticking needles willy nilly (no pain medications or anything soothing for the digit) into my husbands giant cell tumor of the tendon sheath - possibly seeding the surrounding area with additional tumors. Avoid Dr. Briana Bender and the Browning Claytor Health Center like the plague. Actually, having the plague would probably be better than setting foot in this place. Seeing Dr. Spaceman from 30 Rock would be better than seeing Dr. Bender. By a LARGE margin!