Ive gone here, and so have a few people I know on a personal level. This isnt the same place it was 10 years ago. Theyve grown and have put so much effort into understanding every aspect of their patient. When I tell them I have an issue or when something doesnt work, they actually change up my medication or inform me on why Im still on it and being increased instead. Im not left in the dark regarding medical choices being made. I UNDERSTAND why I take what I take, I KNOW what I get into when I am suggested a prescription. I am INFORMED. THANK YOU!

This place is really chill in my opinion, The food wasnt all that bad and the nurses are cool. I loved this place and it was great, If you need help this is the place.

I I worked here for a while as a mental health worker in the Van Andel Center but also in other sections of the hospital and my father was also a employee here before me. I had some good experiences here j a few bad ones including losing a patient - so mixed feelings- but I think we helped a lot of people with the Christian emphasis on mental health.I remember working with Brent Gates and Belinda Clarke and Frank Sisung the drummer who was married to the Boorsma girl and also several others who were fun to work with including Johnny King (great 70s bb 🏀 player at Calvin) .I continue to pray4 🙏 the patients and the workers at Pine Rest some of whom are still there - who I worked with back in the 90s 👍.

Stay away from this facility. Extremely counter productive they only care about money. Very cult like. Dr anderson is extremely rude and unprofessional. Stay away from this facility by any means necessary.

I left forest view for PineRest (never go to FV)In comparison to a FV this place is luxurious!!Although the beds arent that comfortable and the food isnt great, this facility helped me immensely.They offer activity therapies, one on ones with a Psychiatrist (Dr. Jack madesha was amazing), group therapies, and much more.Despite being a Christian facility, theyre very Trans/LGBTQ+ friendly which was awesome to see.The staff was amazing, you can tell that they truly care about you and your wellbeing.I really liked the inpatient program, but i did hear from many people that the partial program is way better. However, please keep your safety in mind and if you need to be inpatient to stay alive, then do it.I left Forest view feeling worse than when i began... I left here with so many new coping skills, tools, and resources to help me in the real world - I left Pine Rest feeling better.Shout out to the Hickory Unit staff, you guys are life changers.

The 1 star goes out to the nurses and techs just trying to do their job w/out appropriate resources. THIS PLACE IS SCARY, its such a disservice. People go there in a fragile state, only to be put up in a place that barely serves enough food, and the food they do serve makes one ill; its suitable for dogs. The psychiatric staff is 2nd rate and dangerous. They are stuck on 2 pet meds for 1 size fits all instead of being knowledgeable about the array of various medications, OR they just dont care to help people. The in-house hospitalization is absolutely traumatizing, so one will do and say anything just to get out (but not get the actual help they thought they were going in for ), leaving one feeling more helpless and hopeless than ever! Again, the incompetency and disorganization only serves to frustrate and confuse. Maybe if staff would explain the purpose of their attempts to touch on minimal information (explain the type of help they are trying to administer and the purpose of the lessons one may be fortunate to wander into - since the daily schedule is confusing as hell) one would be able to connect the dots; THEN Dr Fox would not crawl up on his chair like a freaked out little boy yelling, well youve just got unrealistic expectations; you need to calm yourself and get cognitive behavioral therapy. AWESOME, what is that?! THEN treat a person who is having bad reactions to their inept attempts to make 1 size fits all drugs work (so lets UP the dose!) as a drug seeker just for requesting they try something else since. Patients may be able to get a smidge of good out of this place IF someone would explain what theyre trying to do so one could know the purpose behind the features of stay. Do you know, if you commit yourself then they make you worse, you dont get to leave until they decide youre better?? - all the while theyre undermining that (not on purpose?? but out of plane incompetency.

Much nicer than other hospitals Ive stayed at for mental health.Rules made sense, staff was great. Dr. Saleem is the best psychiatrist I have ever worked with. He adjusted my meds without making lots of big changes and over meditacating.Group therapy and activities were mostly helpful.Snacks and drinks always available.Always had some way to communicate with drs even when they were not on the unit and werevery helpful.Only real complaint is the food. Far too much sodium and preservatives. Still recovering from severe foot swelling due to fluid retention.I highly suggest working with the dietician right away if you have special needs or requests regarding meals.Overall, a great experience and will go there whenever needex.

You can always count on people being rude here or overstepping. They’re even rude to people working in mental health! Clinicians over share, and try to push values on people.

As an atheist I was concerned about the Christian part of the name. They use only evidence based practice which was great to see.

Sadly I had confidence in getting quality care due to there seemingly good reputation in the community. Unfortunately it was abusive, expensive and harassing. on multiple occasions therapists would say completely inappropriate comments to their patients. RUN from this place. They ignore your signs and symptoms and treat conditions based on what other symptoms patients have.

Been admitted here four times in the adolescent unit. The staff is wonderful. The food is barely edible. At one hospitalization, I told them I did not feel safe coming home. I told them I was going to hurt myself if I went home that day. Their response? Well you can just come back if you need us again, but you need to go home today. Forest View is a better choice.

Paul Costanzo should not be practicing! Truly traumatizing. Told me I was bipolar, medicated me for it, then increased the dose of the medication after I begged him to let me try something different. He then dropped me as a patient when my test results came back negative for bipolar. I would sue if the statute of limitations wasnt about to run out. Stay away!

My therapist is the absolute best but the billing and front phone people are another story! If it wasnt for my therapist I would leave

I was here at the end of September 2020. This was the worst hospital stay Ive ever had. They refused to give me my prescribed medications and one of them causes psychotic symptoms when you go off it cold turkey. another was a specialty medication I was taking for tardive dyskinesia. you cant miss more than 14 doses or else you got to start at the starter dose again. I missed five on account of them two doses off of it and my symptoms returned full force and it took three weeks for them to calm down. They refused to give me my mood stabilizer which made me manic. on my discharge paperwork they had a whole list of medications they thought I should stop taking and they didnt explain to me at all they just said we told you about on the form.My partner drove all the way from our home which was over an hour away and they said that they would give me my specialty med and approved supplements by my psych nurse once he brought them. McLaren ER did not release my belongings when I left via ambulance when they said they would. They refused, they completely changed their tune. the only good thing that came of him coming was they gave me my clothes. But they had already given me clothes to wear. Funny thing about the clothes my hoodie had a cord in it they asked if they could remove it I said sure they didnt and still gave it to me.The doctor before I even was read the legal stuff said to me point blank she didnt know why I was there. Parts of me were suicidal and I was clearly manic. I needed other treatments such as ECT I have been treating depression for 17 years. I have treatment resistant depression the doctor told me I wasnt a candidate when my nurse practitioner said I was, part of my goal going here was to get that fast tracked. She also got super b***** about me not sleeping. I have insomnia, chronic pain that wakes me frequently, and they werent giving me my mood stabilizer which in turn made me manic. I have untreated ADHD the doctor told me shed give me meds and when I saw that wasnt In my discharge paperwork I asked about it and the tech told me no shes not giving you that. The only thing they helped with was they gave me an anti-anxiety medication that works in the short-term.they never contacted any of my medical professionals psychiatric or otherwise when they said they were going to and so they had to talk to them before theyd release me.They are ableist af. I have a lot of mobility issues I can walk short distances but not far. I have a handicap placard because of it. when I decided to leave because the doctor was refusing to help me and she said I should leave I asked about a wheelchair to get out of there they told me no youve been getting up and down the Halls just fine. funny I couldnt make it to the nurses station without having to sit down. I couldnt even make it to the common room to get my own food I didnt get to go to any of the programs because I either hurt too much or I was trying to sleep. I have issues putting on my own socks because of a neurological condition that causes cramps and spasms when I do things like bend over, my nurse told me that one of the assistants would help me put on my socks. When the person who came to escort me out came back I asked about that he said no nobodys helping you with your socks.No one told me until the day before I left that I could choose my own food. They kept feeding me things I was either allergic to or couldnt eat for other reasons. The staff couldnt seem to agree on whether or not the turkey sandwiches were allowed after initial admission. Because no one told me about that option I often was left with nothing to eat. The two and a half days I was there I lost 13 lbs. That is insanely dangerous.The tech that was on duty got snippy with me because I called out to her by saying hey. She just got all snotty and was like my name is _____ dont you ever say that to me thats rude I have a name. She had never introduced herself to me and she didnt acknowledge me when I had asked her to get something. I wanted to make sure she heard me.

Staff was awesome! I also appreciate this facility accommodating my gluten free diet. I got to literally rest and make my way out into the small patient population based on my own comfort zone. I highly recommend this place for someone going through a crisis

I am extremely impressed with the level of kindness, compassion, patience & understanding the Staff here have always shown my son & I each time we are there. My sons Psychiatrist is incredible and has already helped my son (and our family as well) so much!! Dr. Stanton is a phenomenal person & Dr!! Shes kind, caring, open, relatable, and really seems to genuinely Care about her patients!! 😊. Its a great feeling when you know that your child is finally in the right hands with a Professional that not only is CAPABLE of helping him, but to see first hand that she truly WANTS to help him as well, I feel like theres finally hope & Faith that we are at the right place & moving in the right direction with my sons Care!! I highly recommend giving this place a chance! Im so grateful that we did! 💗

All the staff were rude to me except for like two. You are not allowed to touch, AT ALL and I am very affectionate. There were people telling me what to do 24/7 and I just need to relax at times but did not let me. They would get mad at ME 24/7 while another dude kicked out a door frame and I would do small things like try and help keep me and my roommates room tidy by cleaning up after her. (I got permission from her) It also did not come to mind that theyd practically yell at me the 1st time they caught me doing something wrong. I am also a very very sensitive person so when you get mad at me and punish me Ill punish myself over and over and over because I feel terrible about whatever I did when its not that big of a deal, looking back. So I was not even allowed to do hand hugs. The only people I was allowed to hug were the staff. When I was having an anxiety attack and ACTUALLY went to someone for help they COMPLETELY ignored the fact that I was not in a good spot and I was shaking (thats how you can tell Im not in a good spot.) Then I also get either angry afterwards or before because thats just me. Gave me a false schedule. It claimed there was a physical activity or an activity to get your energy out. Never happened. Thats not even the worse part.. they seemed to get very upset with ME because I started cutting myself with a toothbrush because I would never get any how are you doing? Unless I was hiding or any Do you need something when I actually needed something, only when I was in a good mood and didnt need anything. Never even got a Do you need your anxiety medication, to help you relax at least when I was anxious or having an anxiety attack. So had a very bad experience by them lacking to give me the attention I needed, although I just wanted to go home didnt even want attention unless I asked for it. Not very good experience gained, I now have nightmares about going back because I was felt like I was lacking so much love or people caring about me by a lot and just felt more suicidal than when I was not in the hospital. So had not a great experience, wouldnt recommend it.

I took a friend to Pine Rest yesterday for outpatient care. Per my friend’s request, I sat in on the appointment.I was very impressed by the whole experience. The provider (Christopher DNP) was very attentive, compassionate, and competent. What a blessing to have such a facility here in Grand Rapids!

They do not take most insurance. They can not even direct you to the right place smh

I went here when I was 16 and I honestly loved it it helped me tremendously with my mental problems and the environment was amazing I never felt more accepted anywhere, the staff is amazing and provided me with insight on life and the other patients I was with helped eachother as well. I highly recommend Pine rest to anyone seeking care and I’m hoping I can work here soon.

This place treats you like your not human. They strip you of all rights and tell you your invalid. Do not go here. Theres other places that can help. The people here are awful.

My best friend has been there 12 times since I have known her and it seems like nothing is working

Yall locked a man up against his will when he was having a breakdown. Shame.

Honestly, they turned my life around. Before being inpatient I did not feel like a person, and my suicidal tendencies had reached an all time high. It took them a long time to get me into inpatient, but I assume that was just because they were being thorough and wanted to make the best possible decision they could. Inpatient care was amazing. All of their groups, activities, and staff went above and beyond any expectations I had previously. Staff spent hours listening and going out of their way to get me the help that I needed. The food was okay, and everyone I was with endlessly complained. But for being mass produced food it was pretty good. I will forever recommend this place to people in need of their services.

This is the best place to become a better person. The staff in AMAZING!Life long friendships are formed here. Far and away this is the best of the best treatment centers. I am so blessed to be near the main campus. Pine Rest has changed me and continues to grow me. I simply cannot say enough nice things about Pine Rest.

Previously our needs have been met and we have been satisfied with the care given in the out patient services. I called today to hopefully move up an appointment with Dr. Kist. Only to be told, She does not have any availability before your appointment date, but we can put you on a cancellation list I said ok, Thank you, have a nice day....clickDid you think you ask WHY I wanted/NEEDED to move that appointment up? Did you think to ask if we wanted/needed to see someone else?People are calling you because they need/want help. How about you HELP!!!Seriously, this is extremely frustrating!If you truly care, dont reply to this review, someone call me and help me!

I learned some very helpful and useful information while attending outpatient groups and also in partial inpatient treatment. I feel some of the program needs to a little help and change with how the groups are run since it can be tedious at times. But overall I was very impressed with the counselors there and very thankful for their help and support.

I do not recommend Pine Rest for anyone looking for sincere long-term help, and certainly not to anyone that isn’t Christian. I voluntarily committed myself a few years ago during a severe mental health crisis. I hadn’t slept a wink in 4 days and was dealing with a serious bout of depression and generalized anxiety disorder. I went there in the hopes of changing my atmosphere and getting professional help in dealing with my issues, and of course to get a little sleep!I explained my situation at take-in and they seemed very sympathetic to my situation. I stressed that my lack of sleep was driving me crazy and that at the moment, above anything else, I first and foremost needed to rest. After doing the routine check-in procedure I was shown to my room where I went to lay down to rest. I was immediately chastised by the nurse saying I should attend group that was happening at that time. I told her I had been sleep deprived and she responded unsympathetically that isolating myself was not healthy and that I was “expected to participate in group while I was there”.When I was able to get some sleep I was constantly being woken up with a flashlight in my face. I get that they have to check on their patients but the way they go about it is extremely callous and insensitive. You can’t even take a dump in peace at this place without them opening the door on you and asking if you’re okay. Despite being a voluntary admittance and having no history of suicidal tendencies, I was constantly treated like I was a threat to myself. They do not provide individualized care, they treat everyone exactly the same regardless of their needs or what they’re dealing with.As a smoker and user of caffeine, my stay was made even more difficult by the fact that they deny you of both. Their reasoning for not allowing caffeine is that it might make the patients agitated. Well agitated is an understatement for how I felt being deprived of both nicotine and caffeine. Their response to not smoking is nicotine patches. However, patches don’t work for everyone and if you’re gonna give someone a patch containing nicotine, why not just let them smoke?When I checked into Pine Rest I was taking four prescriptions. One was an anti-depressant, one for anxiety, one for sleep, and the other for blood pressure. By the time I checked out of Pine Rest I was prescribed to TWELVE medications. It’s like their idea of treatment is loading you up on tons of medication and hoping that does the trick.And as for group therapy, be prepared to have Jesus shoved down your throat. I’m a secular humanist and don’t subscribe to the Christian faith. They ask your religion when you check-in, as if that has any relevance to your mental condition. Despite making it clear I’m not Christian, that didn’t stop them from forcing it on me every possible opportunity. I couldn’t figure out if they were trying to treat my depression and anxiety or convert me to Christianity.By day two at Pine Rest I realized this wasn’t for me and I’d be better off finding a counselor and having my condition treated at an out-patient facility that wasn’t faith based. Of course you’d be crazy to think you could just walk out of this place, even if you were a voluntary patient. I ended up having to stay an additional three days before they allowed me to leave.By the time I walked out the door I was more agitated and stressed out than the day I walked in there. I don’t doubt Pine Rest has helped people and that’s great, but I can’t in good conscience recommend this place. Unless your idea of decent mental health care is having tons of medication forced down your throat, being preached to, woken up every 10-15 minutes with a flashlight shone in your face, and being treated like you’re a threat to yourself even when you have no history of suicidal tendencies, I suggest finding help elsewhere.

My almost 16 yr old stepson was sent here for depression and suicidal thoughts. Less than 12 hrs in they were trying to push pills. Even after it was explained that he is at risk for a rare heart condition and antidepressants can cause death they continued to push. Wouldnt consult with a cardiologist and threatened to involve CPS if parents didnt agree to give the medication. We have legitimate concerns against the meds that they wouldnt listen to. Even lied about tests that were not done. Update: it took 12 days before they agreed to further testing and a different medication. 12 days the kid could have been on the other med getting better.

Pine Rest has good potential and they seemed to genuinely care at the beginning. Dr. Bute and Erin, the case manager, are the two individuals I was in close contact with while my son stayed here. He was inpatient from 10/23-11/05. He stated multiple times that he still wanted to commit suicide and that he wasn’t ready to come home, even going as far as to self harm with a fork in this facility. Erin and Dr Bute agreed it was attention seeking behavior and that he no longer fit criteria for inpatient, not to mention the weather was turning bad on Wednesday and for safe driving purposes they were discharging him 11/05/19 (direct quote from Erin). I picked my son up and asked multiple times if they truly thought he was just looking for attention but not a danger to himself or others. Erin came in at my request to speak with my mother and I and told us to practice clinical ignoring which is a technique used to discourage inappropriate actions and language. It is used to disengage during inappropriate actions including self harm and verbalizations and then when my son changed the topic to a more appropriate topic we could re- engage. My 15 year old son took his own life 6 hours after we arrived home from Pine Rest. I am sharing this review because I didn’t fight hard enough for my son. I should have refused his discharge and demanded a longer stay- I trusted what the professionals said over what my son was trying to tell me. Advocate for your babies!

Good staff, bad food, bad beds.

Therapists share protected health information about other patients, lots of gossiping. This organization sees you only as a number. They dont use evidence based approaches, they also speak down to you as if they dont respect you. They almost mock you and question your intentions to get care. Very high cost for substandard care. Beautiful campus though.

I was in there for a week. And the whole facility that I saw was very clean and everyone was very nice and professional. The doctors explained to me what the meds i was taking did. Just for context I have been a CNA for two or three years now. Food was kind of gross very dry need a lot of ketchup for me to eat it. But the oatmeal was really really good. I had a really nice roommate and the people that were on my unit very nice as well.However they do have a problem with out of patient services. I never got any follow-ups to do any of the outpatient Therapies I had to do everything myself which is very hard but you have literally no motivation. Luckily for me there was a therapist at my doctors office. I suggest people do that instead of relying on Pine Rest therapists.

The quality of treatment Ive received from my outpatient therapist has been spectacular, but if not for that, I wouldnt continue coming to Pine Rest. The level of disrespect, and condescension Ive recieved from their clerical and phone staff is atrocious. And quite frankly, I would expect better from an establishment that is meant to serve and help people who struggle with mental illness or stress, such as myself.

After a suicide attempt I spent a week in the Oak wing and even though I didnt particularly like it while I was there, after the fact I can see how much they helped me.The staff is attentive and super patient with those who are more prone to negative outbursts. They had enough staff to provide 1 on 1 care for many of the other patients and still look after those who didnt need it. Meds were given on time, meals were honestly really good, and the special classes really seemed to help many of the people in with me.Though I was not as bad as some of those seeking help along side me I was able to witness the staffs treatment of the harsher cases. A woman with severe delusions and a young lady with very severe bipolar were both treated with the utmost care and consideration. The place was very open so we were often able to hear staff with other patients and I never once overheard a negative interaction on the staffs part.My sister recommended this place when I was being examined for admission and she had nothing but good things to say; Im glad she was right and I got the best care possible.

I was here when I was 15. It was an awful experience that shaped me in ways Ill never be able to get over. The staff tried to force me to go to church by physically grabbing me even after I refused. I was fed awful, non nutritious food for a week. We had an hour outside a day at most and often it would get cancelled. The outside area was gated off and small as well as being mostly concrete. Sitting in our rooms alone was enforced when many of us already felt isolated and unwanted. The staff was condescending and treated 15 year olds like 3rd graders. They started me on multiple medications at once without telling me what they were or how they would help me. I ended up not being able to sleep without melatonin for weeks after my visit because they started me on it without telling me. Overall awful and basically contributes to depression and anxiety. The only reason I got better is because after I left I read up on mental health and got a decent therapist. Do not send your children struggling here.

I really appreciate the incompetent debt collectors who don’t understand how to collect payments. It’s so fun dealing with that.I feel like I’m being punished, like I’ve done something so awful in my life that I had to be put in this facility just to suffer for years afterwards.

*All staffs are friendly and helpful *

I have PTSD from my experience there last year. but at least they got me on better meds

The only reason you get 3 stars from me is cause I liked the 80% of the people there that worked there. But you should be rated lower for pushing to much medication without talking to the patient first, you get 0 stars for that. .natural hoslistic healthcare is better. Than all that poison.sorry guys, I love you and need your help with another family member, I believe that youre loving and good people. I have seen it for myself. Research pharmakeia sorcery Rockefeller drugs. Before you try poisoning people. By all means no offence.your against the will of God believe it or not. My people are killed for the lack of wisdom of Gods word. Youre a faith based organization, please start acting like it. Perhaps i,m not your average ignorant person. You may not want to talk to me again. Pray to God for answers

One of my favorite therapist works (or worked) at Pine Rest Campus Clinic. She was great, and definitely a light in the darkness. My psychiatrist is/was a different story. First one took a different job, ok, cool. I didnt really click with him anyway. New guy was very friendly, and seemed to be interested in me and my comfort when figuring out medications. I had a 6-month check up appointment that got cancelled because of a snow day. Ok, whatever. It was icy, but I needed a new script/refill for my benzo like ASAP. I was actually having anxiety because I cant be without them, as withdrawals suck and well...I need them to control my anxiety. Not really happy about that. The icing on the cake was I got a few call a few hours later after rescheduling. Yeah, he no longer works on X day of the week. I was in the middle of a divorce and Id lose my insurance coverage by then (he is booked several months out). Real cool. I finally said screw it and had my PCP doctor prescribe me Zoloft (something I was totally comfortable with).

My wife has been in the inpatient facility for four days, she has a chronic condition which calls for a specialized diet. They have yet to give her any food she can eat besides peanut butter. She already has eating disorders issues from her youth so this is not helping her at all! Ive contacted her case manager and they are not responding. Absolutely awful! Will never recommend to anyone. I cant wait to not pay the bill.

I was a patient there after overdose, they provide very good care n its comforting unless your a teen with a room in the kids/toddlers area. I left not so quite recovered like they say you leave. All it took was a couple lies to get out faster, which isnt a great choice but i just wanted to get out. They are great though, the food isnt all that bad. I stayed there for 4 days so i think i got a good run through everything. Its pretty safe in ny opinion

Staff does not know what there doing and wont even let me use the bathroom. If you need new meds just do spectrum health

Pine rest has no interest in helping patients, this is a place to make money and thats all they care about

Staff is always welcoming and (most) doctors are great at their jobs and incredibly helpful. They have saved mine and my brothers lives. I am forever grateful for them.

While my first therapist was horrible and it was clear I was put in the wrong type of therapy, my second (and current) one is very helpful and listens to me, even understanding that I know a lot about my particular issues. I know the head psychiatrist seems to be nice, and appears to legitimately care. Staff in general seems okay (besides a few bad eggs like afore mentioned therapist). Ive only been in outpatient however so Im not familiar with other programs here.

Charged me $50 no show fee when I called well before 24 hours to reschedule. Cool.

I was a patient here, I was moved directly from the hospital after a suicide attempt here. The staff werent helpful, my case manager wouldnt listen to me, nor would my psychiatrist. Nobody (staff) worked together and I had a different nurse every day. There werent many treatment options (to be honest, I was aware of none other than waiting for medications to work) and when I WAS better, they fought HARD to keep me there when I didnt need to be. Treatment was not productive and communication with people outside the facility was difficult and extremely limited. This place was a hell-hole and being there was traumatic, even having only been there a few days.

Not bad. But not offering any cutting-edge psychopharmacological options. Some good therapists, though. And some good PA’s.

I have legacy at Pine Rest in terms of having worked there personally as a mental health worker after college, and ALSO my dad worked there as a chaplain back in the day ... that was when Nick VanderKwaak and Duane Visser among others were also there, and Bob Baker... Morrie Dielman was still there... and I worked with Johnny King, Frank Sisung, Brent Gates, Belinda Clark, among various others , most often in the children & adolescent unit (VanAndel Center). As a Christian psychiatric hospital I enthusiastically endorse and support their mission ..it is rooted in the Reformed Christian faith & endeavors to integrate Christian faith alongside various contemporary mental health treatments. Back in the day when my dad was a chaplain, and even in the beginning when I was there , insurance paid for patients to stay much longer than they do now. Thus , treatment approach has changed in some ways due to short-term stays. But GOD is always present short & long-term because i know that the staff & myself, even to this day, pray for the patients while they are there and after they go. I personally can envision many of the patients I worked with and pray for them to this day. They are connected forever to the body of Christ and hopefully they embrace the faith as well. There were a lot of good, committed, people working at Pine Rest when I was there, and I assume such a good legacy continues. God be with all the staff and patients at Pine Rest. I am a long ways away now (in California) but will always think and care about you all.

The counseling had very limited benefit. What really happen is billing two years after the fact and on what they really do is bill you far more than there was ever any counseling.

The admin staff at Pine Rest could not prove to be more unhelpful. They are totally incompetent, and impossible to deal with.

The very best in Michigan they really are compassionate and the food is great. All of the people who work there really care about there jobs.

Amazing staff that helped our family SO much!!

Non judgemental. friendly and professional.

Very well staffed, short wait times. The place to go if youre in need.

I just called for help and they told me to go to the ER. No empathy, no support, nothing. Just rude and not helpful at all. Thanks a lot. Not.

Why do i even bother? They dont care how I feel anyways

This place is the worst. The staff are rude, the doctors are atrocious, and I was there for suicidal ideation and felt more suicidal there than anywhere else. DO NOT go to Pine Rest...it took my outpatient psychiatrist a LONG time to fix the mistakes they made with my meds, and I still have nightmares about the place.

Very poor treatment while in hospital received very little actual help was basicly just warehoused until insurance stopped.out patient therapists never listened or helped was actually worse after 3 yrs treatment.

I called in a major crisis in the middle of the night, and they were unable to help me.Guess my mental health isnt that important.

A patient at Pine Rest reported to me that she was severely assaulted by one of the staff members. Another patient reported that she had a grand mal seizure while staying at the hospital and staff refused to call an ambulance. Another patient informed me that she was given the wrong medication and upon showing the staff member her medication sheet, the staff member grabbed it out of her hands and threw it in the trash.

Good people here to help you or your loved ones

Dr Mathis Allen is a monster. She should never be allowed to have this job anywhere.

Was a resident for almost 3 years.Terrible.Hurt.Felt alone.Not really a helpful place.Unless you have a reason to be there.

Good people

Partial hospitalization is a very good form of therapy

When I went for the partial program, I was treated as another number. They didnt care here.

I work here..

Out 5 stars.

Theyre only after your money, and they screw you over in as many ways as they can to get it.

Shameful

Terrible customer service.

Service is so horrible

Polite

Love the hospital and staff

Sending someone here is an absolute mistake.

These folks saved my life.

Illegally prevented me from my child’s medical records. Protecting a corrupt judge and business partner BRAINS.