The massage it self was fine. Larry is a very nice young man, however for my liking he talks a little to much. I told him I was having some issues with my neck and shoulder and he only massaged my back and arms. In the past with other therapist if I tell them of a concern in a certain area I still got a full body massage. My appointment was at 4:00, I didnt get back to the room until 4:15 and he was finished at 5:02, and I was told he was a little late because his client before me ran a little long and he had to flip the room. Was not happy at all about not getting my full hour, was told at the front desk that its only 50 minutes hands on. I have never felt before that I didnt receive my full massage session.

Massage pressure was awesome. I verbalized just upper body and sciatic nerve area. All I got was 90 minutes on the posterior left portion of my back . I think he found some knots and was just working on them, but I did want a full upper body. It’s getting hard to book a massage lately. I think I am just going to cancel my membership and find a private masseuse. There are no incentives to having a membership here.

So I went to this place like a month ago , and was left feeling cheated. I specifically came because my leg hurts and wanted it massaged however the masseuse only ignore my needs and massaged both legs for about 5min each, only one hurts. Then as if the first 5min of me explaining what I wanted decided to focus the rest of her time in my back shoulder and arms for like 30 min because it felt tight. When I paid, I left and then I looked at the time and it was 15 till 10am.So the massage total was less than the hour I paid for, I felt cheated. Needless to say I wont be coming back, I didnt want to write a review but I though the community should be aware. They didnt even explain any plans or schedule for future visits even though I told the masseuse I was interested because a client who was at the waiting room had let me know about the subscription. The receptionist was nice, but not going back. Hope this helps someone.

All team members were welcoming, kind, and accommodating. I forgot to bring my water and Alyssa helped with giving all of the water I needed! She was so sweet and fun to talk with. My massage with Larry was relaxing!

I love the details of whats going on in my body, but do not want to talk about it the whole time. Id rather get a good massage, hitting those areas that the masseurs is aware of rather than discussing it and talking most of the session. Maybe do a recap at the end of session or respond to questions only.Im just wanting a good massage and quietness.

I love getting my massages however I feel like sometimes I want to go in and relax and some masseuses like to talk which is fine but some don’t get a hint. It would be nice to maybe ask if you want a minimal conversation while getting massaged. Also the availability at this location is very minimal unfortunately. It is always clean and are very professional!

I have been a member for years. They have always been accommodating to my needs and circumstances. What is most important to me is the Massage Therapist. Ms. Anita is my therapist of choice. Its like a hair stylist...when you find someone who is perfect and gets to know you and your expectations you feel comfortable coming back again and again. Im thankful for the longevity (low turnover) and that Im able to continue my membership as long as Ms. Anita is available as my therapist.

Staff is always prompt to greet guests with little to no waiting. Tranquility room is a nice way to transition from hectic outside world to treatment room. One note, though, is trash can would be nice as tissues are provided, but whats a person to do with a used tissue? UPDATE - since last visit, there is now a trash can in the Tranquility Room - thanks so much for reading and taking action. This is why the ME S Gr Prairie is the best!!Larry is SUPERB at his job - he takes pride in delivering personalized service, which I deeply appreciate.Tori also does a great job; shes friendly & professional, but very difficult to book due to limited schedule.The entire team has made getting back to regular services during a very difficult time much easier.Thanks to a great team!!

As a chiropractor, I have always been so impressed with Larry’s knowledge, attention to detail, his skill and technique is amazing! I am always referring patients I see to him and they see amazing results as well!

Vanessa was great and I will continue to have her as my go to person. Keep up the great work.

Need a massage? Anita has got the hands. Shell work out knots you have now, knots youve had in the past, and knots that havent even showed up yet. Nice and clean and relaxing environment. Even their bathrooms were pretty clean and that says a lot.

Miranda was very professional and personable when engaged in conversation. Great therapist!

I had a amazing experience at the ME on S360 today and had to tell somebody (heck everybody). The front desk staff was prompt and anticipated my arrival, my therapist Vanessa met me in the tranquil room and lead me to my room which was a clean and sanitized environment for my massage. She was very interested in tailoring my experience to my concerns and therapeutic needs. The temperature on the table and in the room were both great and the music was the best I’ve heard while getting a massage. Overall I can’t recommend this place or my therapist enough. If you’re in need of a therapist call them today!!!!

My massage therapist, Kevin is great!!! I get a deep tissue massage and he gets those knots out. I sit all day at a desk and get knots in my neck, shoulders, back, and hips. I get a massage monthly and Kevyn helps my body feel better.

Excellent service from the minute I walked in the door. I was greeted and made to feel welcome. The tranquility pre-massage is a lovely idea and allowed to enter into a soothing time before even beginning massage. Felicia did a great job on my full body deep tissue. 5 stars to her and to massage envy in Mansfield, TX.

I was pretty nervous as this was my first time and didn’t know what to expect, but Brandon was so great! He was really personable and made sure you were as comfortable and relaxed as possible. I would highly recommend him!! The front desk staff were also super great and helpful!

Gabrielle is a hidden jewel. She provided great service and recommendations on how to improve muscle relaxation. I will always book a session with her.

First first facial client with massage envy and I must say I was very impressed.Jaathiya was everything I expected my face looks amazing . I will definitely be booking again

Mr. Keyvan is AMAZING! He had the perfect amt of pressure and listened to me and where I wanted work done the most. This is the second time I’ve been paired up with him and he was consistent.Massage envy has not disappointed

I love this location!!! I felt welcomed and cared for. My masseuse, Brandon, was awesome and well as front desk staff. Massage was the best one I’ve had since being a member for at least 5 years. Also I received a 60 minute facial today and Tori was awesome, friendly, nice, professional. The manger of this location has the best staff and I thank you for such genuine service!!! I will be coming back soon.

Shout out to Mr. Brandon for an excellent therapeutic massage on Saturday, 09/18/21. Keep up the great, high quality work! #drpamfox

Very good job, I felt a lot better with my pain and helped to decrease my stress level.Love it...

Ms. Miranda is amazing, this location is lucky to have her.

Anita was so professional. Kept me informed throughout the massage as to the areas she would work on. Very kind. I highly recommend her. I will definitely schedule with her again.

Enjoyed the experience. Questions about the procedure were answered quickly and professionally. I was unfamiliar with the details of the procedure, microdermabrasion. My skin felt better after.

Stacie was kind and attentive to my needs and the front desk associate was very helpful with products for purchase

This place was superior! The check-in was easy & receptionist was nice and so kind and attentive. Everything was so clean & calm. Kevin was AMAZING! Very professional, made me feel at ease since it was my first time, and has magic hands!Wonderful experience & I will be back!

Kevyn was the best! He listened to my needs and did an amazing job

My session with Larry was incredible! His technique and bedside manner were just what I needed. He is so pure and sweet; very keen and polite. I will be back for another hot stone soon. I just cant live without massage envy...

Anita is by far my therapist of choice. I’ve been her client for several years. She listens well to what my pressure points are every visit. Excellent communication to ensure she is taking care so that I leave there feeling rejuvenated. I try my best to keep her booked in advance 😊.

Excellent as usual and always professional. Does a great job of listening to my needs. Also suggested preventative ideas to help during in between appointments. Highly recommend.

The establishment is very clean and soothing. I had me been massages by Miranda and she’s amazing! Can’t wait to go back.

Yen is simply the best! She administers an excellent pain-management regimen (and great aesthetic services, too). I’m a regular monthly massage client and now I schedule regular facials, too. The facility is always spotless and rigorous in its pandemic protocols.

Felicia did a great job with my massage, getting soreness out of muscles that has been there for quite a while. My only suggestion is that, when I walked into the therapy room, there was another set of shoes in there (what did the previous client wear out?) and linens under the table and in the corner, as well as used gloves on the shelf. Feel like NONE of that should have been there and ALL of it should have been removed prior to me walking in the room, especially since I wasnt taken back until 10 minutes after my appointment time.

I always get deep tissue for my lifestyle and how active I am and I’ve been massaged by Brandon quite a few times now and he always does an amazing job with his technique and listening to what I say and what my body needs for the session. He is always professional and does a great job. As long as I’m in the area, he will be my massage therapist.

Gabby thanks for a relaxing massage experience. See you next month🤗

Brandon is an amazing masseuse! He always check to see what my areas of concern are and makes sure to address them during my massages. I highly recommend him! I had to edit so I could add that the entire staff has been amazing. I live in Desoto but travel to this location every month for my massages!

Tori has helped me reclaim my skin over the past two years and I am always happy leaving after getting a facial from her!!

Anita was great!. Medium pressure was perfect and just what I needed to work out the kinks. She takes extra special care of you with hot towels and communicates with you before the session to find out where your trouble zones are. Highly recommend Anita.

Massage therapist, Kevyn, was great! He was friendly, applied just the right amount of pressure during my massage, and did some light stretching at the end of my session. I will be asking for him again when I go back!

Larry from South 360 is the best massage therapist! He can feel my inflammation and connect the dots to treat me in the most professional way.

Anita is an amazing massage therapist! Well worth the 45 min drive for me to see her 💆‍♀️💕

Great experience. Larry assessed my body and addressed my issues with a detailed massage. I definitely will return.

I enjoyed my full body massage by Kevyn. He was very professional and always made me feel comfortable. Service was amazing and Im definitely coming back soon for my follow up. Thank you

I prefer light to medium touch and Brandon was able to accommodate me even though hes the go-to guy for deep tissue massage.

Kevyn is a gifted massage therapist! He takes the time to learn what part of your body is having issues. I always feel 100% better after a session!

From check in to check out, Ive always had a great experience at this location. Thats why Ive been a member for years. Brandon always does an amazing job working all the tension and knots out of my shoulders. Ive seen other therapists there and while theyve all done a great job, in my opinion hes the best!

Ms Gabbi is the consummate professional. She always greets me with a smile and definitely provides a service which always seems to be JUST RIGHT!!! I am very appreciative of how she takes care of me and would highly recommend her to anyone!

Stacie was great! Not only professional, but as if she knew right were the pain was the worst!.

Front desk staff was very friendly and quick about getting me checked in and out! Kevyn is always very professional and courteous and consistently my favorite masseuse for years now. I recommend him to friends all the time.

Damion was great and did a wonderful job not only giving me my massage, but explaining what he was doing and why. I felt he really knew what he was doing and that allowed me to relax and enjoy the massage even more. Great job hiring quality people!

Tori is always so professional. She makes you relax and explains everything shes doing step by step as well as tells you everything shes using.

I love Cory! He is a great therapist and focuses on the back and neck troubles you have, not some standardized set routine. There are other amazing therapists there as well. Larry, Jathiya (esthetician) and Brandon are all very good at what they do. Ive had a membership for years and its part of my health and wellness routine.Couldnt do what I do without Massage Envy. ❤️

Mr. Larry is an excellent massage therapist!!Very considerate and does an outstanding massage, always goes over any problem areas after our session. I would definitely recommend massage envy and Mr. Larry to my friends and family.

For it being my first time going to a message spa it was great!

Victoria was amazing! She explained everything in detail. She made the experience relaxing and beneficial. I signed up for the monthly package so I can keep coming back to her.

Ms Yen was very professional and provided a relaxing massage.

I have had both massages and facials and they have been wonderful. The front desk and management staff are professional, friendly and efficient. I highly recommended this location.

I always enjoy how friendly & professional everyone is. I appreciate the covid safety measures in place. Thank you.

Massage therapist is great. I have been going to same massage therapist for 11 years!

I’ve been going to this facility since 2014. My recent 90 minute massage with hot stones was the best yet. Larry was fabulous!

I would love to recognize Vanessa! She’s amazing!

Very thorough and paid attention to my deep sore muscles. Boy, do I feel great afterwards/ready to conquer the world!Brandon is very professional and has very skillful hands that heal!

Tori is awesome! I’d recommend her to anyone for skin care! She’s super friendly and not judgey of me and my bad skin care routine!

Larry at Massage Envy is awesome. I have been going to massage envy for about 4.5 years and to Larry about 2 years. He always listens and helps me to keep my muscles relaxed and get all the knots.

I tried setting up a membership and by being a school employee I chose the very last day of the month or the 1st. When it was time for my first appointment they had not taken the needed payment on the 1st but in turn said that I would need to pay to be seen then pay again for the following month a week later. Im very mindful of budgeting but they said the policy was to wait until after a certain amount of days which was never said to me. The owner apparently said that I could not cancel my membership without knowing my concerns or contacting me. Communication is key and it lacks at this location. They should have honored the service and took the funds when they initially said they would. For it to be okay that I was paying for a membership but missing the first massage and the rest as well because all of the previous appointments made for the rest of the year had to be adjusted as well. This was not okay.

When you ask for deep tissue you get mediocre massages not worth the time or money. And canceling a membership with them is ridiculous. Fraud! Out for taking money but no return on investment and services that they so called provide.

Brandon is my go-to guy at Massage Envy for deep tissue work! He’s the best I’ve found at any of their DFW locations.

The employees here are courteous and efficient, and the massage was one of the best I’ve had. I will definitely be visiting this location again!

Miranda was very professional and would definitely come back!

Excellent front desk service. Larry a true professional and knowledgeable with suggestions preventative care and maintenance.

I felt so relaxed afterwards! Brandon was great!

I enjoyed a great massage with Stacie! She addressed all my special request needs, especially my left shoulder.

Anita is awesome. I do not have words to express my gratitude with her. She does her job with professionalism and I will keep going to Massage Envy because of her.

Great firm pressure massage. Cory paid attention to all of the information I shared with him and worked with me to maximize our time and the benefits of his skilled technique

Ms. Gabby was great. She found all the knots in my shoulders related to stress and worked it out.

Mr. Kevyn I s a phenomenal masseuse! Highly recommended!!

Anita is the best message lady a met I recommended her

Victoria was great. I am going back in a month I enjoyed it so much!

Tori was hands down the best esthetician I’ve worked with! She was super thorough during my facial and made it the most relaxing session ive ever had!

The visit was okay. The facial was not an hour as I scheduled, it ended before the hour was up.

Ask for Ms. Tori she is the best!

Everyone is always so welcoming and greets me with a smile (I can tell their smiling behind their masks)

Got a facial with Tori she is awesome. Love this location.

Great job Jaahthiya!

Everyone is so nice, feel welcome, and doing great job 👏. I loved to go again.

Everytime I visit this location, Im never disappointed. Fast, friendly and professional service. Ms Anita is my fav!

The therapist was thoughtful and knowledgeable. I highly recommend Miranda’s services.

Kevyn knows exactly how & what to do very pleased with his work 💪🏽

Tori always does a great job with facials!

Cory is great! Best massage I have had in years!

Love Vanessa!! She’s worth the monthly subscription

Such a nice, pleasant experience. Its clean and the people are so friendly. Ashleigh does my facials and chemical peels and is fantastic! I love Jan Marini products too!

Updated 9/17/2019- I just had another massage session today and it was fantastic. Kevin is a great masseuse and the front team is always super friendly and efficient! I highly recommend this Massage Envy location.I have been a customer of massage Envy for several years now and have referred many family members and friends to this location. Getting a massage in a relaxing environment is the best thing you can do for your body and mind. I highly recommend Massage Envy, especially at this location.

Ms. Anita is tbe best!

When I walk in the door EVERY TIME I am greeted by the front desk. They are so welcoming and make it all about the client. The spa is so clean and relaxing. I love getting my massages with the aromatherapy each month. Their facials and skin care products are amazing! All of the therapists are very knowledgeable which is so comforting. If you need a massage or a facial go to this location!!!

Branson is excellent and gives the best massages ever!!!!

I can’t seem to find a therapist who doesn’t talk the entire session.

Anita was wonderful! I told her what I wanted, and she did exactly what I asked. It was a perfect massage.***UPDATE: Poor Business PracticeWhile the therapists at this location are exceptional, I have to review Massage Envy for the misrepresentation of their membership package. My husband bought a year-long package for me as an anniversary gift. Super sweet. I loved it. However, after going a couple times, we realized that it wasnt saving us any money having a membership versus just paying anytime we went, AND the gifting option is ridiculous, limiting the person to whom you gift your massage that YOU have already paid for. I have tried to cancel the membership, but am not allowed to do so without a doctors note that says that massages are no longer beneficial to me. What? I just get massages for relaxation, not because a doctor told me to. In the eight or nine months Ive had the membership, Ive gone twice, maybe three times. Im not asking for any money back. I just want to stop monthly payments when Im not using the service. When my husband signed me up for the membership, he was excited for the benefits. However, after experiencing what the membership is and is not, he feels swindled and told me he would not have signed me up for it if the membership information would have been presented accurately.So, I left two stars on my review to account for the clean and comfortable facility and the awesome therapists; but the business practices of Massage Envy are not to my liking.

Brandon is an excellent massage therapist.