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Ultimate Canine Care
3546 Boywood Rd, Graham, NC 27253, United States
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Be
Review №1

Great place to take your pup for daycare, grooming or to board. I use them when I travel to see my parents in NC.

Ki
Review №2

UPDATE: The owner called and we went over everything that was in the review. He apologized for the banged up nose and we are assuming it had to do with the fireworks that were constant for a few nights. He offered to give them fresh baths at no charge and to let us tour the place. He set or mind at ease and said that they in no way would give a pet any medications unless otherwise prescribed and never without the owners knowledge. Hes a very nice guy and seems to have a lot of care for the animals. We will try them again if we have a short overnight trip sometime.We were excited to take our dogs there because of the reviews we found on Facebook. We were a little leery after we dropped them off because of handling their intake. We tried to relax because we were going on our honeymoon. I was told wed get daily pictures of them texted to me. 3 days after hearing nothing I called and was told there doing great and theyd send pics. Another day goes by and finally a photo. The communication was not great at all. We have a golden retriever who loves all people and a boxer/Boston terrier mix whos very timid but vocal about new people. We said they could board in same kennel for companionship. When we went to pick them up they both looked exhausted and werent their happy selves to see us. They lumbered out to the car and seemed to be depressed for about 36 hours afterwards. We found dried blood around the boxers nose and I called them about that find. She said they didnt notice blood but he kept head banging the chain link fence to get out. We WERE NOT aware of that. Plus they were supposed to give them baths including ear cleaning and nail trim. Their ears were disgusting, even worse than when we took them. I have never had a dog come from daycare that I couldnt keep off me because they were so excited to see me. My husbands convinced there mightve been some melatonin or something similar given without our permission. We will be looking around for a new day care when one is needed again.

Jo
Review №3

Looooove this place! Bring my Beagle here everytime we go away on vacation! Definitely a friendly and professional establishment for your dogs! Highly recommend it!

St
Review №4

I dont normally like to leave negative reviews, usually I just dont leave one if its not the best experience. My husband and I dropped out 3 dogs off before we left for a family vacation, paid in full. This facility looked decent so we tried it, our pets are like our children and are very much loved by our children and ourselves. When we picked them up we were disappointed in the condition we found our pups. Theyre inside dogs and stay cleaned and groomed. They smelled of urine and my 6 year old Boxer returned with a bad bladder infection which she never had before and the dogs were shedding pretty bad and looking for water. The lady who dismissed the dogs to us was not very kind and she let the dogs out without their leashes on for them to run. She also tried to charge us with an extra fee because they were not picked up at 12, we were not informed of this either. It was not a great experience for us, we did not pick our pups up in the condition we left them in.

Ja
Review №5

UCC is top notch. Their customer service is exceptional and they go above and beyond. Twice in the last 2 years I was in a bind having to deal with 2 separate family emergencies. Despite covid and all, they made sure my pups and I were well taken care of. It truly made my familys difficult time so much less stressful.

De
Review №6

Im was very pleased with the care they gave my teddy, there grooming is. Very professional i will only take him there to get groomed

Bo
Review №7

Great people,very satisfied with their work

Jo
Review №8

Always great care given to our sweet boy Yoda 🐾

Cr
Review №9

Excellent facility and staff was friendly and great with our Luna.

So
Review №10

Dogs come home happy.

Mi
Review №11

Cheaper than my normal boarder but they have a larger outdoor space. Worth the price.

Ti
Review №12

I was recommended to go to this place from my best friend! Let me tell you...best decision ever! Super friendly and caring woman. She was great with communication and working with my german shepherd! (Who mind you is a baby and still a tad wild) she had great recommendations and u will most definitely be going back again.

Am
Review №13

My boys go to Ultimate Canine for doggie daycare 2 times a week! We have been going for a few months. I have to travel for work on occasion and they have spend 1 trip there (5 days). They came home happy healthy and clean! They love doggie daycare too!!! Weoved to NC a little over a year ago and it was a very hard move for them. This place has been a blessing to find! They work with boy of my boys and their behavior issues. Me and the dogs are now able to be a family again!!! I can not thank everyone at Ultimate Canine enough when you have my fur babies!!! You guys ROCK and really care for my two big fluffs!!!💙🐺💙🐺❤️🙋🏼‍♀️ See yall soon!!!

Li
Review №14

Taken my big dog their several times

Ja
Review №15

I took my corgi there for the first time because they were highly recommended through fb and we were going to the beach for a week. Well I did not pick my corgi up the way I dropped him off and there was zero communication that that would be the case. He was returned to me with LARGE clumps of poo on his bottom that had to be cut off and poo on other places on his body, his nails were splitting on several toes, and he is noticeably skinnier. I had to give him a bath immediately when we got home and clip his nails because of the state he was in. If my dog was distressed, not eating, or had an upset stomach I should have been notified and there was radio silence. NEVER AGAIN!!!

So
Review №16

I have recommended these guys to several of our guests (we have cabins on farm just up the road). I have had great experiences with them and just heard super high praises from one of our guests. Very clean, clear pricing, friendly, professional, great grooming service.

To
Review №17

Mike and his team are wonderful with my dog Qwik. Its a vacation for him when we travel. Have been using Ultimate Canine for 12 yrs. always great 👍 never had a problem!

Ra
Review №18

Hands down one of the best values for pet boarding and grooming. The facilities are well kept and the staff here is amazing. They have both indoor and outdoor areas for playtime and there are options for individual dog walks as well. There have been two occasions where we called right before a busy holiday and they were still able to accommodate us. Prices are charged based on the weight of your dog and they offer discounts for multiple animals. Well worth the short drive from Burlington.

Sa
Review №19

Their prices are awesome. The owner and staff are great. The buildings are clean and their doggie yards are big.

Ne
Review №20

My puppies love 💗 this place!I have them stay here a lot because of how much they love it here!I would highly recommend Ultimate Canine to anyone who needs their puppies cared for!!

Fr
Review №21

Very unsatisfied with this place. When i picked up my dog from here he smelled very bad, and was very skittish like he was treated poorly. Got him home and after giving him a bath he randomly was tucking his tail between his legs and went to corrner and urinated. So when i call and left messages noone will get back to me. Idk about them but we love our dog. Beware.

Sy
Review №22

Will loss your reservation

Ja
Review №23

Doggos seemed happy when leaving and not going crazy to leave. They also did a great job with the fur cut one pup got. The other pup couldve used a bath before leaving and I didnt know just that was an offer or recommendation until after I left.

Be
Review №24

Very helpful and accommodating. My pets love it up there.

Ev
Review №25

Took our dog there for the first time over thanksgiving (what has to be one of the busiest times) and they took great care of her. Being able to have her own space that she could go inside and outside was great and probably even better than home (where she has to wait for someone to open the door). They played with her twice a day, bathed her, and did a great job on her nails! They did such a great job we will probably have her regular groomed her. The times for pickup on weekends and drop offs on weekdays worked well with working and traveling. At least when we called it was easy to get a reservation even when other boarders were all full.

Ru
Review №26

They seem nice but add on charges when you pick your dog up that they dont tell you about when you drop off.

Fr
Review №27

Great care. Friendly staff. My dog wants to go back every time.

Ja
Review №28

They are just the best! Im so comfortable leaving my dog there . great place

Ju
Review №29

I love this place I have been taking sadiemae there for over the last three years always know sadiemae is taking good care of would recommend ultimate canine care to everyone thanks Julie Irby

ki
Review №30

Ultimate Canine has been our go to place for the past 3 years for our dogs bathing and grooming. We have never been disappointed in our dogs treatment or the service we have received. Keep up the good work Mike and we will continue to drive 30 minutes to come see yall!

J
Review №31

I have been taking my dogs to Ultimate Canine for 6 years. The staff has always been friendly and attentive and the rates are more than competitive for this area. I love my dogs and would only take them to a facility that I felt would treat them as well as I do. I would not take them anywhere else unless Ultimate Canine was not available.

Cl
Review №32

Mike and his crew were amazing...they took care of our two dogs Derek and Zeus for 5 months while our home was getting build...we were so blessed to have Mike look after them..God Bless y’all...Thank you for all u do

Co
Review №33

Enjoyed working with them and our 2-year old dog enjoyed her time here. They also welcomed us calling to check up on her since this was our first time using their service.

Ga
Review №34

Mike and all of the ladies at ultimate canine went above and beyond for my dog Lulu. I am a travel nurse and they were the best in the surrounding area, and helped accommodate my busy, weird schedule for my dogs needs. Very friendly staff, will miss this daycare

Al
Review №35

They do a great job taking care of out pup! A++

De
Review №36

This is where Ive been taking my dog to have her groomed! She gets, besides her bath, her anal glands expressed, her ears cleaned and her nails clipped! They do an excellent job! All for a low price!!!

Tr
Review №37

They take good care of my dogs when we go out of town

Li
Review №38

All I need to do is grab the dog food and her blanket, and my dog runs to the car and knows where she is going. The staff are great and treat my dog wonderfully. She loves to go and I feel safe with her there.

Le
Review №39

Great service and dog loves it

Po
Review №40

Nice friendly people, take great care of pets.

Da
Review №41

Best place in alamance county my dog loved it!!!!

Ma
Review №42

Great place to board small and medium-sized loved ones. Knowledgeable and experienced staff!

Sa
Review №43

Thank you for taking such great care of my in laws dog, princess! We greatly appreciate it during this diffcult time

Je
Review №44

They are amazing dog kennel, they want what is best for your animal,

Be
Review №45

We recently had our two 75 pound dogs stay here for 8 days. Both my dogs came back from here with kennel cough. Also, one dog had two large wear spots on her chest and stomach. We will not be taking our dogs here again.

La
Review №46

I have been taking my dog up to Ultimate Canine Care for probably over 3 years until this past weekend. The staff previously was always super friendly and nice. Recently something has changed. The past two visits were the last two times I will spend my money with this company. They are rude and do not seem to find their customers important. Im not sure if the owner has made policy changes or if its just staff turnover but I will no longer be going to Ultimate Canine Care for my pet needs. When Im a paying customer I dont appreciate dealing with rudeness whether coming directly from the owner or employees.There is too much competition out there to treat customers rude!!!

Bo
Review №47

Great service, well satisfied with the care they gave my dog

Li
Review №48

My dog loves going to Ultimate Canine. She has been staying there off and on over the past 4 years and it is almost her second home and they treat her like family!

Be
Review №49

Great people and groomers

Jo
Review №50

Clean kennel. Reasonable price.

Ha
Review №51

Trudy was very knowledgeable and helpful.

Al
Review №52

They do a good job

li
Review №53

I have taken my dog many places to be groomed and Ive only had to have proof of rabies . My experience there was very short and unhappy . Will never go back and would not recommend them to anybody ever

Li
Review №54

The Best In Town!!!

Ga
Review №55

Excellent grooming

Do
Review №56

...No thanks

Information
6 Photos
56 Comments
4.2 Rating
  • Address:3546 Boywood Rd, Graham, NC 27253, United States
  • Site:http://www.ultimatecanine.com/
  • Phone:+1 336-792-1020
Categories
  • Dog day care center
  • Pet groomer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–1pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–12pm
  • Sunday:3–5pm
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