Review as of October 2021:Ive been a member here for 20+ years, excluding the time it was sold to Spectrum/Bay Club.For gyms/fitness facilities in Santa Barbara, Goleta location is the best in my opinion, followed by Uptown. Good variety of equipment, in good repair. Dumbbells to 120 lbs.The gym is generally clean and well maintained, and management has been receptive to feedback (complaints haha) and implemented changes.As part of the 5:00 A.M. crew, theres always equipment available.Positives: Towel service (free), Sauna (when it works which as of Fall 2021 is most of the time) good equipment. Music is better now, after a recent adjustment.Negatives: This is on the members, but many people seem unable to re-rack their dumbbells in their correct spot.Needs improvement: evening cleaning / vacuuming, would like to not see trash/lint on the floor when we come in first thing in the morning. Also early morning openers have been late several times (2x in this month) which is a pain for those of us on a tight morning schedule.All in all, a great gym, friendly staff.

Have too much useless money and nowhere to spend? Here is your go to place.The golds gym kindly charge me two months membership without any disturbing to me after their reopen. I dont even live there anymore! But they still carry this wonderful service to help you spend the unused money you have in pocket and never bother you about it!!You wont even know that your money get used! How wonderful is that!?

Critical of this place. They do not care about members. They are very rude and discriminatory in my experience, canceling my membership.

I joined with a promotion that was never honored. Be very weary when joining/ask for promotion promise in writing or they will leave you hanging. They are not very understanding during this pandemic. Continued charging without notice or my permission after being closed for weeks. Very steep cancelation fee.

I’ve been coming to golds for a few years now and recently started coming at 5am. The customer service has been incredible. Most people would be grumpy so early in the morning but not Kevin the front desk service rep. He is always so kind and I’ve never seen him not have a smile on his face. He always says good morning to everyone who comes in and makes it a point to remember peoples names without looking at the computer. The gym itself is great but Kevin makes it 5 stars hands down. Would give 6 stars if I could. Thank you golds for hiring such an awesome employee! Thank you Kevin for all the positive energy you bring to the mornings!

Really nice place to work out!! All the team is really friendly, helpful, attentive and well-educated in fitness. The place is super-clean and people there are very considerate in keeping the work-out stations clean for other people that will use them after. There are plenty of machines to use without feeling that you need to stop your training while waiting for another one to be free.Id like to also express my gratitude to Anthony Estrella, who helped my wife and I open a membership taking into consideration our personal goals and lifestyle. Hes always been really attentive and comprehensible with our needs.

Terrible ServiceI was very disappointed with the Customer Service at this gym. I arrived to the gym and had to wait several minutes as there was no representative at the front desk. Once I finally found a Representative (Kevin) that could help I unfortunately had a very unpleasant experience.He was rude, and could not even say a simple Good Morning to greet customers. Kevin gave me a difficult time to use my 7 day pass and was not welcoming at all. Kevin stated that I had to meet with a representative in order to use my 7 day pass, BUT keep in mind a Membership representative was not even physically present at the gym, thus it was impossible to meet with a Gym membership representative. (Kevin did not inform me of this until I was ready to speak with a supervisor/ gym manager) I mentioned to Kevin that I had previously met with a membership Representative which is how I obtained the 7-day pass. Finally after insisting, Kevin said he would waive it for today and allow me to use the gym.He then proceeded by telling me I had to wait 5 minuted so he could copy my license. Keep in mind the copy machine is directly behind him and the front desk is not busy. Making a copy realistically speaking does not take 5 minutes. Kevins lethargic demeanor was beyond frustrating and not welcoming at all.

Very disappointed in there services and communication. You would think that during the coronavirus pandemic that they would sympathize with you, but they are all just a money pit. Don’t join this gym. They will take your money, even when you have a fractured ankle and never got a chance to work out.

Great gym but Ive been here more than one year and the internet has not worked well this entire time. I would think a big name like GOLDS GYM would have this dialed in from the beginning ?!?! Ive been patient now its time to move

Beware: members often have make off or pulled down

Front desk staff very polite and courteous.Smaller gym..CleanShower 🚿 water 💦 very low pressure... Takes twice as long to take a shower twice as long .. Need to improve water 💦 pressure in the shower

I had a training session with Tabitha, she was very personal, stayed focused with my goals during the session. I would recommend her for anyone looking for some personal help with their workouts.Also, I took a spinning class with Shem. It was my first class and I had chatted with him prior to the class to see how full it was, etc. He was so enthusiastic and nice, he always has that wonderful smile. What a great instructor!

Terrible service! They will promise you one thing,then completely leave you hanging with the fine print after. Theyre Overpriced for the facility and the and equipment provided compared to any other local gym.what You can expect as a golds gym socal member will be provided with zero fans in the workout area. Extremely small cramped changing/shower area constantly bumping into people. Best of all me and other members have reported black mold growing In the locker area.two weeks later nothing has been doneless then 6 months after being remodelled none the less. Lastly please dont leave any valuables in your vehicle there parking lot has had multiple vehicles broken into and even stolen right from there lot, just dont expect management to make there members aware of the situation that would look bad for business. Had to hear about it from the local news.

Completely overpriced for the space and equipment you get. Very crowded with okay equipment. Additionally they made it extremely difficult to cancel my membership when I had no longer been going.

Great staff, clean environment

Gold’s is my favorite workout spot when on business trips to Goleta. Celeste (manager) and the staff are always very friendly and helpful. And I really appreciated the advice of Daniel Senn (one of their many credentialed trainers) related to some nagging shoulder soreness. Using his advised techniques, I experienced practically no pain in my next workout.I wish they had more squat racks, but otherwise have had no problems with the equipment.

I have been going to this gym 5-7 days a week for a morning workout for the past year and a half, during the weekdays I’ll be greeted by a young gentleman by the name of Kevin, he makes me feel that Gold’s Goleta is my home. He has learned my habits and has had workout bands ready for me by the time I come in. Kevin is a stellar employee and always goes above and beyond for all of my concerns. The Gold’s Goleta facility is always clean and the equipment is well taken care of. The community of Goleta that uses this gym is family it itself, if you are looking for a place that you are welcomed with open arms choose Gold’s Goleta!

Gym is ok, but dont trust on what they say while joining as they promise a lot so make sure whatever they promise youve it in written else noone will entertain you after that. I wont even give 1 star

Great equipment, way too crowded now.

After shopping around Goleta & Santa Barbara; I found this place to be the cheapest for a temporary month membership. The place is very clean, spacious, and the staff are awesome.

Dont get bamboozled into paying for an extra 2 months when you want to cancel your membership. Their threat to send you to collections is only to intimidate you it has no merit. You are not obligated to continue paying once you cancel your month to month contract, thats absurd. You dont have to go in and sign anything and if they call you just hang up at some point they will find someone else to hate. Simply ask your bank or credit card company to block them from future charges so you dont have to update your card or bank account #. I disputed the last 6 months charges with American Express and was issued a full credit in a few weeks. Dont let them push you around its just a gym. - club member since 2001

WiFi doesn’t work. Poorly managed

One can do him/herself a favor by going to Goleta Valley Athletic Club instead of joining this place.

Well, I asked one of the boys to give me the points of reference to a friend who entered there and told me that he would send them to me but I never thought I would cancel better