user
Family Medical Supply, an AdaptHealth company
401 Royall Ave, Goldsboro, NC 27534, United States
Appearance

Comments
Do
Review №1

Greg was very nice and relatable. While he worked we talked about dogs because we both have dogs and after putting together the equipment, Greg showed me how it functioned. I would recommend this company to everyone taking care forgo a love one. Thank you for your promptness and courtesy.

Ju
Review №2

Ashley as always is great about taking the time to make sure I understand everything she’s doing and the reason behind it. She is always on time and calling ahead to make sure that the day and time is ok with me. I couldn’t ask for a more compassionate person to make me feel what matters the most to her and Family Medical at ease with everything I go through.

Do
Review №3

This is a very nice place to spend your money. The sales person knew her job very well and was so nice. Thanks

ju
Review №4

Laquan is absolutely a wonderful worker your company has he takes time making sure everything is taken care of asking if I need any other supplies while he’s there and just an overall great guy. He’s very kind and courteous and truly cares about me as a patient. I hope that the company realizes they have a true Gem working for them.Sincerely Judith Dominguez

Ma
Review №5

Their response to our issue was immediate! We had a replacement O2 generator in our home in less than 2 hours. Very pleased.

Ya
Review №6

Was just there the other day and I loved the customer service I received. Kailey is so awesome! Her professionalism and knowledge of the products is outstanding. She was very informative! She is a gem within the company and her welcoming smile is great to see when you first walk in the door. Awesome job ! Definitely will be back

Rh
Review №7

Excellent service! Delivery was extremely fast and communication was over and above. Appreciate this company!

Ro
Review №8

I have been searching for a place that supplied wheelchair ramp rentals for my upcoming wedding. Kailey was extremely helpful and assisted me in reserving a short term weekly rental at a very reasonable rate! Excellent customer service and has allowed all of our wedding guests to be able to attend the service. Highly recommend!!

Jo
Review №9

Bradley came to replace the filter and took care of other things that were wrong. He listened to problems I was having and is going to look into it for me. Very professional and takes care of his customers

Cr
Review №10

Ashley was informative, knowledgeable and friendly. Quick and to the point and answered all my questions.

Al
Review №11

Positively the fastest service I have ever gotten.Also the technician was polite, knowledgeable, and gave me great care and was nice to my grandson as well. Thank you Family Medical.

Ce
Review №12

He found our home with no problem. Very nice and great service

Th
Review №13

Very informative and answered all my questions. She went slow and took the time to make sure I understood everything before I departed.

Ja
Review №14

Thanks to your company & the excellent service provided by LaQuan Bunch, technician. He was very professional & kind. He had no problem putting the equipment together. I will definitely recommend your company to anyone needing medical equipment.Your happy customer,Family of Ms. Annie Yelverton

M
Review №15

Went today to pick up my machine. Worked with Kailey and Allison. Both were extremely, friendly, and professional. They made me feel very welcome and relaxed. They made sure I was comfortable and understood everything I needed to know about CPap, exceptionally helpful with mask fitting, as I had to go through several to find what will work best for me.

Ka
Review №16

Since working here, I have really enjoyed my co-workers along with my store manager, we are really a team here in the Goldsboro store. Also, since merging with AdaptHealth I really have to say that when a question is needed the team is VERY fast getting back to me and letting me know the correct information to help my patients and even co-workers and in general from what I can tell an overall great company to work for. Overall, I give everything a 5 star!!! (:

Co
Review №17

Kailey did a great job assisting me over the phone, welcoming me into the office, and helping me with all of my needs. Allison is a wonderful clinician. She’s very patient, knowledgeable, and made me feel comfortable and excited about starting my journey as a CPAP user.Thank you!

Fr
Review №18

Allison is awesome. Pleasant attitude and she took care of my machine right away and ordered new supplies for me. Outstanding customer service!!!

Re
Review №19

All of the information I was given helped me better understand the CPAP Machine. The associate was very personal and caring. I highly recommend this company!

Li
Review №20

I have had an amazing experience with a young lady named Kailey in the Goldsboro store. She was so helpful, professional, and courtesy. She seemed very knowledgeable in her field of work. Definitely a 5 star for this young lady!!!

Co
Review №21

I have a wonderful team for my treatment.

Be
Review №22

I received my new machine today and the instructions were very clear and informative. I appreciate the care and concern for my health. I felt very comfortable in this setting.

Er
Review №23

Alison is a wonderful rep. Very informative and knowledgeable about the machine. I would recommend her to anyone that needs a CPAP

Ki
Review №24

Allison was very informative and helpful in explaining everything about the machine. She was very knowledgeable about everything dealing with cPap.

FR
Review №25

Former Employee The Job Was Ok Quiet When On the road doing delivery or pickup the only down fall was needed another driver when the other driver was swap with delivery or pickup when the company had good help it would burn the driver out and some customers would call in with Equipment issues but when Technician goes out there was nothing wrong Wont mentioned names but this customer would claim her concentrator was melting her ice cream in the freezer and wanted the driver to come out 3 times a week to check Equipment when no issues were found

Gi
Review №26

I really enjoy my team at Family Medical in Goldsboro. It is a great place to work and I enjoy coming in everyday to help out our patients. Come and see us for your durable medical needs, let us take care of you.

Ga
Review №27

The staff are friendly and helpful.

Jo
Review №28

Kailey was excellent and pleasant to work with!

Do
Review №29

Lady was nice and helpful and explained the machine in a way I can fully understand with little mistake.

Pa
Review №30

I broke my right ankle back in November, and Kailey Foss has been amazing at helping through the whole process ❤ She is truly amazing!! Thank you 😊

Ol
Review №31

The staff here is awesome, had an issue with being setup to pick up at a different location, the staff did a great job of handling the situation and getting the job done. Awesome

Me
Review №32

Amazing. I was taught alot by Ms.Monica on how my life can be instate if I dont where my cpap. Im definitely gonna where my machine every night for son and also myself.

De
Review №33

Allison Hemphill, thank you for everything... You are clearly passionate about the benifits of my CPAP.

Ja
Review №34

Great experience. Allison was very nice and knowledgeable.

Ne
Review №35

Allison was amazing and so knowledgeable about what I needed to know for my CPAP

Ga
Review №36

Family Medical Supply has the experience to help you with all your needs.

Sh
Review №37

It was very informal and directive.

Br
Review №38

Customer Service was so bad; I had to cut the phone conversation with a member of the staff about their cost of their products and billing practices against medical insurance.Never...

Ca
Review №39

Excellent experience today. Very helpful staff. Will be my first choice in the future.

Ke
Review №40

Really good

Ca
Review №41

Professional and friendly

Wa
Review №42

Went this morning for help at Family Medical Supply, Goldsboro, Molly help me, she was very nice, answered all my questions and gave very good service. Thank you.

Information
11 Photos
42 Comments
4 Rating
  • Address:401 Royall Ave, Goldsboro, NC 27534, United States
  • Site:http://www.familymedsupply.com/
  • Phone:+1 919-736-3275
Categories
  • Medical supply store
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations