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Arrow Vision Center Optometry
601 Arrow Hwy, Glendora, CA 91740, United States
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Al
Review №1

I was very pleased with my first visit. Very clean and professional. Was in and out quick. The optometrist explain everything in detail about my vision health and how important it is, especially when you have diabetes. The staff was also very nice and helpful.

Ri
Review №2

Amazing staff to start off very helpful very cheerful pleasant to deal with and Dennis was the gentleman that was helping me out awesome guy and Dr B took his time to explain everything very helpful very knowledgeable and experienced doctor

Ab
Review №3

I was taken in 2 minutes after signing in. The initial exam was thorough and the assistant was very friendly yet efficient. The doctor answered all my questions and gave me various solutions to my concerns. I received assistance with selecting eyewear that took into account my budget as well. The facility was clean and sanitized. I also was given payment options to fit my needs.

Ph
Review №4

Friendly service, helpful, and great customer service. Thank you to all the staff and eye doctor.

Ma
Review №5

Great doctor! Takes his time to discuss and answer all concerns!Great staff very attentive and thorough.Definitely know their job and they do it well! Been coming here for a long time!

Ed
Review №6

Bless this office/staff! From making an appmt to getting my glasses was a great experience. I made my appmt online (user friendly). I felt welcomed upon arrival to the office by the ladies at the front desk. The Dr (female) was informative, and really listened to my concerns ; Not once did I feel rushed. The office also did a great job keeping me updated on the status of my glasses being ready. Overall, I highly recommend this place. GREAT JOB ARROW VISION.

N
Review №7

I am glad that I visited Arrow Vision today for my eye exam. They have helpful staff and knowledgeable doctor. Their prices are reasonable and no pressure to buy any product. I will certainly return to them again for vision care. Highly recommend this place.

Da
Review №8

The Arrow Vision workers are extremely helpful and very courteous. They let you know all your options without any pressure. I recommend them highly for a very authentic and professional experience. The optometrists are patient and thorough. A 5 star way to invest in new glasses.

Ma
Review №9

Honestly one of the best eye doctors around. They explained every procedure, so it doesnt seem like you are doing things for the heck of it. They really help ypu pick the glasses that best fit your face which was awesome, especially during covid when cant take some one with you.

To
Review №10

I have been a patient here for the past 8 plus years, and have always been treated with respect and professionalism, at each Visit, The Staff is Always Nice and Professional and it’s always a pleasure to return for my Annual Exam, Keep up the Good Work!!

El
Review №11

My experience was great. Very little wait time, Very courteous staff and they take the time to explain things. I left feeling informed and confident.

Go
Review №12

I love Arrow Vision. Im never their long, and the prices are reasonable. The Dr is nice, and always straight to the point without hurting your feelings. I have been going their for the past 3 years and Im always happy with my visit.

Ro
Review №13

Arrow vision has been our only optometrist place that we have had for the last 30 years or more. Dr. B, is a very professional, kind and knows how to treat his patients and their eye needs. I also feel very comfortable with every single staff member there because they are pretty courteous with us!

Ha
Review №14

Amazing staff! Great attention to detail, friendly, and answered all our questions!

Co
Review №15

This was an appt. for my husband. We were both very much impressed with our time here. Loved the Dr. and the staff were very professional. Would recommend this office to anyone.

Yb
Review №16

Stephanie & Dennis are assets to Arrow Vision.They both give awesome customer service to their clients. Arrow Vision have a very wide and great selection of frames. The rest of the staff are all commendable as well. We will definitely recommend them. Kudos to Arrow Vision Center.

ma
Review №17

Very professional here. I always come back to them because of it. Dennis helps me pick out perfect frames. I appreciate all his help. If you want a clean professional place with very helpful people that knows there products. This is your place. I highly recommend them

Ro
Review №18

Arrow Vision is always professional Arrow Vision is always clean and very professional. I’m always happy with my service. I have recommended family and friends there.

Ro
Review №19

The staff is incredibly friendly and helpful. The doctor has a great sense of humor and is thorough. They have a clean, sterile office and follow all COVID protocols. I would highly recommend this office for all of your vision needs

Yv
Review №20

Very pleasant staff! Thank you

Be
Review №21

Great customer service. All my questions get answered. I will refer them to all my friends and family.

La
Review №22

My visit at Arrow Vision Center was very informative. They took the time to answer all my questions and concerns about my eyes. The staff was friendly and professional and the doctor was helpful in making the best decision for my eyes.

ja
Review №23

Very professionals and friendly. My daughter and I were very happy that we chose them for our eyes exam. Thank you for all your help, they explained it all and beyond!!

El
Review №24

I would highly recommend Arrow Vision Center to friends.

Do
Review №25

Very very nice staff with a wonderful doctor. With covid going on they made sure everything was wiped down before in use. I love this place!

Ma
Review №26

In the midst of Covid Arrow Vision had many safety checks/protocols as my grandson and I visited today for his eye exam. The staff was efficient and doctor very attentive. All were sensitive to Trevor’s sensory needs and age as he went through the phases of the exam.Explanation of all expenses was clear and documented. I have confidence that his new glasses will arrive in 2-3 weeks and my grandson find them so helpful. MaC🌺

Sa
Review №27

The staff were very professional & friendlyDr Eric Bettelheim was very thorough & articulateHighly recommend

Al
Review №28

Awesome service and very friendly people I enjoyed my first visit there I would recommend arrow vision center to my friends there great. 👍

Gi
Review №29

The staff is always so kind and helpful!

C
Review №30

The Doctor and Staff are awesome and very accommodating. They genuinely care about their patients and their safely.

Ky
Review №31

Great Care! Love the use of the new octomap and the staff keeps everything very clean and sanitized and always a pleasure seeing Dr Bettelheim and his associates.

Ma
Review №32

Always friendly and helpful. Marina is wonderful. Things run on schedule. Dr. B takes his time with you and explains things well.

Su
Review №33

Today was my first time here and it was great. Everyone was nothing but helpful and made my visit great. Stephanie and Jessica were amazing and made me feel very comfortable thru my whole appointment. Keep it up ladies!!!

Pr
Review №34

I recommend this office if you need glasses friendly staff and the Dr because he explains things thoroughly and they helped me with my eye exam and getting my glasses been seen twice and both visits were good .. I thank them for helping me see better

m
Review №35

Less then 5 min wait, available parking, they did a very thorough exam on my daughter, explained in laymans terms all the answers to my questions, they worked with me for the financing my insurance didnt cover, all the staff were friendly, they make you feel comfortable and they follow all of the Covid guide lines-no complaints what so ever!

Ed
Review №36

First timer. Wonderful. Great staff. And Dr. Bettelheim was fantastic, great demeanor. Will definitely be back.

ad
Review №37

Loved it it was quick very informative the staff is super friendly I’ve been going there for years and will continue to go for years love how the staff is the same thank you Dennis for being so helpful and thank you Stephanie for helping me with my insurance breakdown and glasses i

Ch
Review №38

Love this place. I always feel all my concerns are taken care of and my vision may not be the best but thanks to the team at Arrow Vision Center it is now the best its ever been. Thank you to all the staff for always being friendly

Ch
Review №39

Everyone was great. Very helpful.

ro
Review №40

I absolutely loved their service! They were super informative, answered all of my questions and most importantly kindly worked with my budget. I will definitely stay with them for the years to come!

Je
Review №41

I love coming to Dr. B at Arrow Vision. He is so nice and his staff is the absolute best!! I wish I could give them more than five stars. I highly recommend Arrow Vision!

Je
Review №42

I love this place. They’re very helpful. Every time I come in everyone is nice and any time I have an issue and just walk in expecting them to fix it they simply do. It’s great. The doctors explain things in ways I can understand. 5 stars all around 👌

ti
Review №43

I have been taking my son here for years. Absolutely love this place and the staff is super friendly.

Ve
Review №44

Great services and very professional atmosphere. I recommend Arrow Vision Center to my family and friends!!

La
Review №45

The staff and the doctor are top notch! Everyone is very friendly and professional. We wouldn’t go anywhere else. Thank you, Dr. B.

Lo
Review №46

What a great place to visit! You wont be disappointed in going here. The staff and doctors are the greatest!!

Ma
Review №47

The doctor who saw did not answer the prevention o need to do in order to prevent macular degeneration. She simply stated that it is maybe hereditary. But she wants to do all the testing and monitoring. If it is my DNA, then there is no reason to do any monitoring or spend all the time and money for testing.

Ma
Review №48

I have been a patient for many years , my kids and I always experience good service. Thank you Everybody arrow vision staff

Sh
Review №49

Excellent customer service when I arrived for my annual eye appointment. I did not wait long and was greeted by a friendly eye specialist. After a few basic eye tests, I entered eye exam room. Eye specialist cleaned all surfaces and eye exam chair. A few mins later I was greeted by Michele Choi, O.D. Excellent service and detailed about my eye 👁 needs. I was so blessed to see Dr. Choi again. Afterwards, checked was simple and the staff was so friendly.Thank you 😊Sherry Mathis

Th
Review №50

Dr. Bettelheim is great and his staff is super friendly and knowledgeable of my insurance.

Ad
Review №51

Great service from all of the staff. Greeting and accommodating our needs. Very helpful and personalized advice. Always leaving 100 percent satisfied. Thanks Arrow Vision.😆👍

G
Review №52

Been coming here for over 20 years. Dr. Bettelheim and his staff are wonderful

Ma
Review №53

Had my appt today it was very fast and staff are very friendly

Ar
Review №54

Everyone was very professional, helpful and caring.

Ig
Review №55

When I arrived the office was clean and well kept. I was greeted by the receptionist Stephanie. Marleny was very helpful and good with myself and my children. She had great customer service and was very friendly. Dr. Choi attended to us and she was great. My son enjoyed the experience. My other son went with Dr. Bettleheim and he was very satisfied with the experience as well. Criselda held us with directing glasses and other requests that I had after leaving the office. Overall I was very satisfied with the customer care that provided and their attentiveness with my children. I would recommend them to others.

Ma
Review №56

Coustomer since 2016, Friendly and answered all of our questions.

El
Review №57

I was very pleased with Arrow Vision Center. They were very professional and helped me with all my optic needs. I would definitely refer Arrow Vision Center to friends.

Jo
Review №58

Hello,My experience today was great. I moved Into the area of Glendora and was recommended to this facility by my insurance. They are well staffed and ready to help you. Dr. Eric was phenomenal and it felt like he really cared about his profession. They are a great spot!

Fe
Review №59

Everyone from front desk, assistant, and Dr. Bethleheim were very nice, helpful, and professional. My daughter, and I went in for her first eye exam on Jan 27, 2020 at 3:15 PM, and we were given the most excellent service anyone can expect. Stephanie was patiently helping my daughter pick her first eye frame at the end. Thank you so much for the great service. I highly recommend this place ❤️👍🏻😊

Gl
Review №60

Excellent service, friendly staff and very informative Doctor.I highly recommend them.

Di
Review №61

I got a pair of glasses from arrow vision center 13 months ago and the lens popped out today. i called them and they said bring them in and they would pop it back in real quick. i drove down there and waited for 30 minutes only to tell me they are out of warranty for a month and would have to charge me for a new lens?? i feel if they would have explained it over the phone it would have saved me time to not have to drive all they way down there. I have been going there with my kids for several years and this is not cool. regardless maybe its time to find a new eye dr.I just feel that whomever answers the phones could have explained all this beforehand. also a month out of warranty and they pop out? business is business and now they lost mine.

Ca
Review №62

Very courteous staff , doctor spent time with me and explained everything clearly.

Kr
Review №63

Excellent customer service. All the staff is very nice, they always ask about my kids and we only come once a year.

Ma
Review №64

Just took my dauther they ever helped her to pick her glasses they are lovely👍

Da
Review №65

Everything and everyone was professional. I was treated like a friend not a patient. The doctor was understanding and was helpful.

Ad
Review №66

This was my first time at Arrow Vision and it was a great experience from beginning to end. Everyone from office staff to Dr. Choi were attentive and professional. Dr. Choi is very knowledgeable and took her time examining and explaining my results.

V
Review №67

It was great! Felt safe and comfortable in the waiting area, and also everyone was helpful and pleasant.

Ka
Review №68

The BEST place to go for an eye exam! Dr. Eric B. is thorough, patient and generous with his knowledge! Friendly staff and wide choice of frames. I highly recommend this office!See ya next time! 😎

Mi
Review №69

Perfect service

Ka
Review №70

Great people have been coming to this Optometry for years. Great service with latest technology. I’m still trying to find the perfect frames but they were so wonderful trying to find best look for me! Thanks guys!

Dr
Review №71

My boys and I have been coming to arrow vision for a few years now and everyone there is wonderful! Very kind and professional I highly recommend them you will not be disappointed! Thank you Dr. Choi and Stephanie for taking good care of us at today’s visit!

Wi
Review №72

Very thorough and efficient. Nice and helpful workers.

Je
Review №73

Had a great service! Very informative and got me in and out in no time.

Ma
Review №74

I am very pleased with their service, care, and cleanliness. Michele Choi, O.D. and staff are the best:)

Am
Review №75

The eye doctor was professional and helpful. I appreciated that he explained to me my eye problem and prescribed me some eye drops. The staffs were friendly and respectful. Highly recommend to check this place out.

Ka
Review №76

The first time going and everyone is so nice. Great place for vision.The male doctor is extremely cool. The assistants are very helpful.

Na
Review №77

Everyone was very helpful from the caring technicians who tested my vision, to the doctors who carefully reviewed my eye health, to the knowledgeable technicians who patiently explained my eye hardware options.

Vi
Review №78

Friendly and helpful staff, Stephanie and Dr. Bettelheim were very helpful. Highly recommend :)

Ma
Review №79

Great experience not a long wait, and very clean. Excellent staff

Sa
Review №80

Excellent highly recommend 👍

Te
Review №81

The staff was very nice and informative about my situation.

Ra
Review №82

All the reviews dont lie. Arrow vision center optometry are true professionals. Friendly, great service, and a doctor who explained what my eye condition and treatment plan would best work for me. This is an optometry office I want to keep coming to for my yearly check ups. Thank you to all the staff for excellent experience.

Am
Review №83

I been with Arrow Vision for about 8 years now, my son and I gotta Wear glasses 24/7.The staff is super friendly and professional I love how they always clean everything were you will be placing your face for the eye examination.Installations are always clean and if you make an appointment at 2pm you wont be seating at 2:30 wondering at what time theyll take you in.. Theyre pretty good at keeping their appointments on time.😊

Jo
Review №84

Very professional and detailed. All staff were kind and attentive to our needs. Definitely will be my families home optometrists.

Ra
Review №85

Ive been going for about 13 years. The best eye doctor. Also the entire crew are very courteous and provide awesome customer service. I highly recommend them.

Li
Review №86

I have been coming here for 10+ years. Staff is always friendly. The doctors are very knowledgeable and always take their time to answer questions. I also like that I am never pressured into buying glasses or contacts when I am there! :)

Ch
Review №87

Extremely efficient! Large selection of frames. Highly knowledgeable doctors & staff. Very friendly environment.

Su
Review №88

I called and got an appointment right away I didn’t have to wait to get in! When I arrived all the staff greeted me in a friendly manner! Then I only waited a couple minutes to be called back. The gal that helped me at first was very friendly and professional she explained everything that was happening plus she cleaned everything before using any equipment so I knew it was clean and felt safe that it was sterilized! She’s been there for 16 years so you could tell you knew what she was doing! Then the doctor came in right away I didn’t have to wait! She was also very nice and professional explained everything answered any questions I had . Then the next gal Suki she helped me pick out some frames and told me the truth if they didn’t look good on me so I felt confident with the ones I chose! She checked my insurance so I knew what was covered then we set up my appointment for next year so I’d be sure not to miss or let time go by and ignore my eyes which are very important! She also took the time to clean my old glasses until I get my new ones in a week and a half! I was very pleased with my appointment I think they are great at Arrow Vision and would highly recommend them to anyone looking for an eye doctor!👍😊

De
Review №89

Extremely friendly staff! During this time they were very clean and sanitized often!

Al
Review №90

Very nice staff and doctors! Very educated! You can schedule your appointment so quickly and they see you on time and they answer all your questions and share all your options! I highly recommend!

Ab
Review №91

Although they were behind schedule, they gave me a thorough exam and answered all my questions. I was able to take my time to choose the products that would work best for me!

Re
Review №92

Ive been going to this facility since 2012 and I have to say they are the very best. The staff are friendly and the optometrists are so patient and knowledgeable. I moved an hour and a half drive away but Im so loyal to this facility that I drive the distance.

B
Review №93

They have great customer service! The waiting is not long at all, the staff is very knowledgeable and helpful. I highly recommend it.

Wa
Review №94

I’ve been coming here for my annual eye exam for several years now. They have state of the art equipment and the staff is friendly and professional. Their eye glass selection is great. If you’re looking for a new eye clinic I fully recommend the Arrow Vision Center!

Mi
Review №95

Very pleased with the entire staff. Drs we’re great, receptionist were efficient, assistant who did testing was so very nice.

Ca
Review №96

Everyone was great thank you all

Ma
Review №97

We have been coming to Arrow Vision for years. Dr. B is very friendly, and he explains things very clearly.

Ro
Review №98

Thoroughly recommend this place. They are all professional and friendly. The staff and doctor answer all questions.

Lu
Review №99

My family has been going to Arrow Vision Center for many years now. The entire staff is always friendly and do a wonderful job of explaining all charges in detail and help you to understand what your specific insurance covers. Most important is the eye tests that they give you, result in a very accurate prescription. Dr Bettelheim explains in detail the health of your eyes and also takes the time to explain your prescription & any future eye care you may need. We will be going to Arrow Vision Ctr for years to come. Thanks guys!!!

Br
Review №100

Very friendly staff. I was very impressed with the doctor. She was very caring, and explained everything thoroughly. I would highly recommended this business!

Information
3 Photos
100 Comments
4.9 Rating
  • Address:601 Arrow Hwy, Glendora, CA 91740, United States
  • Site:http://www.arrowvisioncenter.com/
  • Phone:+1 626-914-2414
Categories
  • Eye care center
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:8:30am–3:30pm
  • Thursday:Closed
  • Friday:9am–6:30pm
  • Saturday:9am–6:30pm
  • Sunday:9am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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